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CISOs need to reposition as cybersecurity becomes boardroom issue

CISOs need to reposition as cybersecurity becomes boardroom issue

Alex Yampolskiy, CEO of SecurityScorecard, said Chief Information Security Officers need to become more proactive and speak in business terms amid boardroom pressure, budget cuts and new threats.

Yampolskiy, speaking on DisrupTV, outlined the new landscape for CISOs. SecurityScorecard provides security ratings across 10 risk factors, provides insights and assessments and quantifies cyber risks. Yampolskiy appearance on DisrupTV came as the 2023 Verizon Data Breach Investigations Report found that 24% of all breaches involved ransomware, 83% of breaches involved external actors and 19% involved internal actors.

Here's a look at the key cybersecurity themes from Yampolskiy.

Cybersecurity is a boardroom issue. The Securities and Exchange Commission (SEC) has proposed cybersecurity disclosure rules that would require companies to disclose any type of cybersecurity incident within four days. "This disclosure of cyber incidents is much faster than before, so I think it's going to be wake-up call for a lot of boards," said Yampolskiy.

Why KPIs matter. Yampolskiy said KPIs on cybersecurity are critical, but undeveloped. "I think security has always been subjective and that's a problem," said Yampolskiy. "With cybersecurity people think they are safe but aren't. KPIs quantify risk and even if you don't agree with them at least you know you can improve what you can measure."

Cybersecurity has to be proactive. "If a company has to wait for regulations to worry about security they're already in trouble," said Yampolskiy.

Compliance doesn't equate to security. Yampolskiy said compliance and cybersecurity practices overlap in areas but aren't equal. "Fully compliant doesn't mean you're fully secure," he said. The intersections of those concentric cybersecurity and compliance circles are where attacks can happen, said Yampolskiy, who added that there should be a continuous improvement approach to cybersecurity.

Advice for CISOs. Yampolskiy is a former CISO and acknowledges that the job is stressful. "CISOs frankly have an awesome amount of responsibility," said Yampolskiy. "It's an incredibly stressful job." His advice for CISOs:

  • Speak the language of the boardroom. CISOs have to save budget while trying to secure data that is proliferating by the minute. CISOs need to speak in terms of ROI and financial impact. "The No. 1 thing CISOs need to do is communicate in the language of boards. Don't spend a lot of time on technical terms, but make sure the board knows the risks and the financial impact," said Yampolskiy.
  • Position cybersecurity as an enabler of transformation instead of a cost center. "A lot of CISOs say no a lot and have a negative perception as a cost center and do not get a seat at the table," said Yampolskiy. "Position yourself as somebody who enables the board to conduct more business and earn the trust and credibility of your customers and drive more revenue growth."
  • Quantify risks. "Have a set of objective KPIs that you can measure and quantify risks," said Yampolskiy. "Then you can show the board your plan, show how your industry is doing and how competitors are doing."

Be proactive not reactive. Yampolskiy said CISOs can't sit around waiting to be attacked. You have to assume that the adversary has already got into the environment.

Digital Safety, Privacy & Cybersecurity infor Security Zero Trust Chief Information Officer Chief Information Security Officer Chief Privacy Officer

Event Report: Hexagon Live 2023 Demonstrates Prowess In Digital Reality Solutions

Event Report: Hexagon Live 2023 Demonstrates Prowess In Digital Reality Solutions

Media Name: @Rwang0 @HxGNLIVE Global_2022_Marquee_1240x360-1024x297.jpg

The €5.2 Billion Tech Company Most CXO's Have Never Heard Of

On June 12th to 15th, Hexagon, AB held their user conference at the Caesar's Forum in Las Vegas Nevada.  The event showcased how Hexagon has built a foundation for bringing the real world to the digital world using reality capture, positioning, autonomous technologies,design and simulation, and location intelligence.  As some enterprises may know, Hexagon was founded in 1975 and has completed over 170 acquisitions.  With over 24,000 employees and €5.2 billion in revenue, Hexagon is a relatively unknown major technology player operating in the digital reality solutions space.

Hexagon, AB Brings Two Key Ecosystems Together - Production and People

Hexagon serves nine main ecosystems breaking down into two main categories: production ecosystems and people ecosystems.  Production includes farms, mines, industrial & facilities, and manufacturing.  People includes defense, cities and nations, infrastructure, and buildings. The core platform is represented by autonomous mobility solutions

Source: Hexagon AB

Here's a brief analysis of each ecosystem:

  • Autonomous mobility ecosystem provides a platform for drones, marine vessels, on-and-off-road vehicles and equipment, and robotics.  The goal is to ease congestion and pollution, save lives,, and create safe and efficient worksites.  Hexagon claims to have delivered more safe, reliable, autonomous driving research vehicles.
  • Building ecosystem delivers a complete lifecycle of vertical structures throughout the life of the asset.  Value creation comes from optimized resources, less rework, and on plan, on time and on budget delivery.  The world's tallest building, the Burj Kahlifa in Dubai, used Hexagon's solutions.
  • Cities and nations ecosystem connects mission and business-critical data for well-informed decision making. The objective of situational awareness enables always safe environments, highest quality of life, and sustainable economic growth.  Hexagon's solutions protect almost 1 billion people.
  • Defense ecosystem ensures autonomous situational and strategic awareness. Successful outcomes include assured safety, secure and protected environments, and complete situational awareness.
  • Farms ecosystem build a complete lifecycle for agricultural crops and forests. These digital solutions allow agricultural owners to use data to optimize inputs such as energy and land, drive higher yields with better ROI, and reduce waste by applying sustainable methods.  Hexagon hopes to reduce 25% of the world's greenhouse gases through ti's solutions.
  • Industrial facilities ecosystem applies digital reality solutions to model complex industrial plants and ships. Across design, plan, build, operate, and maintain, operators can lower emissions, deliver longer lifespans, and provide safe and efficient operations. Over half of the world's oil, gas, and chemical plants use Hexagon.
  • Infrastructure ecosystem utilizes digital reality solutions to support large scale engineering projects across plan, design, prepare, construct, operate, and maintain phases.  Users gain optimized resources, less rework, and successful implementation timelines. Hexagon's solutions were used to produce the world's longest railway tunnel and the world's widest suspension bridge.
  • Manufacturing ecosystem helps asset owners learn and adapt quickly to evolving conditions and optimize manufacturing processes. Success across design and implementation, production, inspection, and digital transformation results in fewer inputs, less waste, and higher quality.  Solutions are used in 95% of cars, 90% of aircraft, 80% of orthopedic implants, and 75% of smartphones produced.
  • MInes ecosystem addresses open pit and underground mines for drill and blast, exploration, material movement, planning solutions, and survey and monitoring solutions.  Value creation is enabled through safer operations, higher yields and less waste, and minimum environmental impact.  Hexagon protects 40% of mining sites worldwild.

The Bottom Line: Digital Reality Solutions Provide Sustainable and Resilient Approaches To The Physical World

At the conference, users came from a wide range of industries.  However, despite the variety of use cases, their common goals were the digitization of their physical businesses and identifying opportunities for automation, efficiency, sustainability, and optimization.  Given the push for digital transformation across all industries, the need for digital reality solutions have never been more in demand.

Your POV

Have you explored Digital Reality solutions? Do you need to improve your capabilities in design, build, operate, maintain, and transfer?

Add your comments to the blog or reach me via email: R (at) ConstellationR (dot) com or R (at) SoftwareInsider (dot) org. Please let us know if you need help with your strategy efforts. Here’s how we can assist:

  • Developing your AI, digital business, and experience strategy
  • Connecting with other pioneers
  • Sharing best practices
  • Vendor selection
  • Implementation partner selection
  • Providing contract negotiations and software licensing support
  • Demystifying software licensing

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Although we work closely with many mega software vendors, we want you to trust us. For the full disclosure policy,stay tuned for the full client list on the Constellation Research website. * Not responsible for any factual errors or omissions.  However, happy to correct any errors upon email receipt.

Constellation Research recommends that readers consult a stock professional for their investment guidance. Investors should understand the potential conflicts of interest analysts might face. Constellation does not underwrite or own the securities of the companies the analysts cover. Analysts themselves sometimes own stocks in the companies they cover—either directly or indirectly, such as through employee stock-purchase pools in which they and their colleagues participate. As a general matter, investors should not rely solely on an analyst’s recommendation when deciding whether to buy, hold, or sell a stock. Instead, they should also do their own research—such as reading the prospectus for new companies or for public companies, the quarterly and annual reports filed with the SEC—to confirm whether a particular investment is appropriate for them in light of their individual financial circumstances.

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AMD makes its case for generative AI workloads vs. Nvidia

AMD makes its case for generative AI workloads vs. Nvidia

AMD launched its Instinct MI300X processor, generative AI model collaborations and software plans. After all, Nvidia can't have all the generative AI infrastructure fun, right?

CEO Lisa Su, speaking at AMD's Data Center and AI Technology Premiere, outlined the company's roadmap to gain more artificial intelligence and data center workloads.

While Instinct MI300X was the headliner, AMD laid out a broad plan to not only take share from Intel but take on Nvidia in GPUs. Cloud providers and companies are looking to upgrade and consolidate infrastructure as they look to roll out generative AI. "Generative AI and LLMs have changed the landscape," said Su. "At the center of this are GPUs."

Su outlined a family of Instinct processors with chiplets that can be swapped out to optimize workloads led by the MI300X, which is designed for generative AI. AMD launched the MI300A at CES and it is sampling now.

AMD said MI300X has an advantage by running models directly in memory to speed up training. AMD demoed the MI300X running the Falcon LLM in real time. Su said more memory and memory bandwidth means you can run more inference jobs per GPU than before.

The MI300X is based on the next-gen AMD CDNA 3 accelerator architecture and supports up to 192 GB of HBM3 memory.

The MI300X will come with the AMD Instinct Platform, which will include 8 MI300X processors and 1.5 TB in an industry-standard server infrastructure. That last point is key since AMD is making a case that its platform will lower the total cost of ownership for generative AI workloads.

Su said AI workloads are AMD's most promising market. Su made the case that its AI platform has an ecosystem of processors, software and partnerships that can make gains. 

"There's no question that AI will be the key driver for silicon consumption for the foreseeable future," said Su. "We are still early in the life cycle of AI, but when we try and size it, we think the TAM can go from $30 billion this year to $150 billion in 2027."

Victor Peng, AMD President, said the company is growing its software ecosystem and development. "While this is a journey, we've made progress with platforms in deployments today," said Peng, who walked through AI runtimes, libraries and compilers and tools and collaborations with PyTorch and Hugging Face.

AMD Momentum with CPUs

Su said EPYC is growing share in the enterprise and among cloud providers and the 4th generation "Genoa" EPYC processor is ramping up in the data center. AMD's Su noted that GPUs are critical to AI workloads, but CPUs including EPYC account for the compute behind training models in many cases.

"Data center workloads are becoming increasingly specialized," said Su. AMD's argument is that data centers will increasingly be optimized for workloads instead of focusing on general-purpose use cases. Optimized workloads will need to combine the chipmaker's CPUs, GPUs, programmable processors and networking.

As generative AI takes root, enterprise customers are likely to use the cloud for some workloads with owned data centers for sensitive data. Citadel Securities outlined how the company has data center capacity leveraging AMD for research and low-latency trading.

AMD outlined Bergamo, a 4th Gen AMD EPYC processor designed for cloud-native workloads with up to 128 Zen 4c cores designed for density and energy efficiency. Bergamo has a 35% smaller footprint with better performance per watt with full software compatibility. Bergamo is shipping in volume to hyperscale providers.

The chip giant also launched Genoa-X, new 4th Gen EPYC processors focused on technical computing workloads for simulations and product design. AMD launched the second generation of AMD 3D V-Cache Technology that will be used for Genoa-X. Genoa-X will have four SKUS based on cores with systems from Dell Technologies, Lenovo and HPE on deck.

AMD highlighted the P4 DPU architecture, which optimizes data flows and is programmable so it can simplify management and offload CPU resources. AMD's Pensando P4 DPUs are being used in switches in current workloads as well as new designs. AMD said it will bring the Smart Switch to the enterprise for edge computing applications in retail, telco and smart city.

Hyperscale Cloud Deployments

AMD also featured a bevy of partners during its keynote. Among the highlights:

  • AWS will build new EC2 instances with AMD. AWS will use 4th Gen EPYC processors Ec2 M7a instances, which will have 50% better performance than the previous generation. The instances will be in preview today. AWS will roll out more EPYC Ec2 instances over time.
  • Oracle announced new E5 instances with 4th generation EPYC
  • Meta is optimizing EPYC for its infrastructure with plans to optimize its server designs for Genoa and Bergamo, which will be used for generative workloads. Meta is using AMD-based servers for storage, transcoding and scale-out deployments.
  • Microsoft Azure will offer high-performance computing instances based on Genoa-X. Instances are available with AMD's 3D-Cache technology.
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Oracle Cloud Infrastructure launches AMD 4th gen EPYC instances

Oracle Cloud Infrastructure launches AMD 4th gen EPYC instances

Oracle Cloud launched new instances with the 4th generation AMD EPYC processors code named Genoa.

A day after Oracle reported earnings and strong cloud growth, the company outlined flexible E5 instances powered by AMD. AMD has been gaining share in the data center.

The E5 AMD-powered instances on Oracle Cloud Infrastructure are designed for standard, high-performance computing and Dense-IO workloads.

The flavors of OCI Compute E5 instances, which will be available in the second half of 2023, on AMD EPYC include:

  • OCI Compute E5 Standard instances are used for multiple use cases including web and application servers, back-end servers for enterprise applications and application development environments. The new instances offer 33% better performance per core and 50% more memory bandwidth, as well as 50 percent more cores on bare metal instances.
  • OCI Compute E5 HPC are used mathematical and scientific workloads including model training. The new instances offer 40% better price-performance than prior generation HPC instances, said OCI.
  • OCI Compute E5 Dense-IO instances are designed for large databases, big data workloads, and applications that require high-performance local storage. The new instances have 50% higher storage capacity and 63% higher storage performance than prior E4 Dense-IO instances.

OCI Compute E5 instances support Oracle Linux, Windows and Red Hat.

For AMD, the Oracle instances build on recent data center momentum. Speaking at a Bank of America investment conference June 6, Dan McNamara, general manager of AMD's server business unit, said:

"What we see going forward is continued growth in terms of Genoa when we look at what our cloud customers are doing with it. We have Genoa in all of the top cloud providers, datacenters running right now and things are going very, very well.

And then from an enterprise standpoint, here's the other part. Within enterprise, there is tremendous amount of evaluation going on and excitement around the performance and energy efficiency that we're delivering with Genoa. Genoa is the point of the spear with our confidence going forward within the data center."

AMD's McNamara added that the company is following up with Bergamo, a cloud-native optimized device, Genoa-X for technical computing, Sienna and MI 300, which will compete with Nvidia in GPUs.

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The Top 150 Digital Transformation Executives Harnessing Disruptive Technologies to Drive Innovation

The Top 150 Digital Transformation Executives Harnessing Disruptive Technologies to Drive Innovation

We are thrilled and honored to announce the nominees for the 2024 Business Transformation 150 (BT150). The executives named on this year’s BT150 exemplified outstanding leadership and disruptive innovation over the past twelve months.

In today's fast-paced business environment, disruptive and innovative technologies like generative AI, automation, and machine learning are playing a crucial role in accelerating digital transformation across all industries. As a result, digital leaders who possess unique expertise in these cutting-edge technologies are taking on more responsibility and earning their seat on the executive leadership team. Several of these leaders have even been promoted to the CEO position, thanks to their ability to balance stakeholder and shareholder interests with a clear focus on driving innovation and growth. We're excited to announce that the 2024 BT150 includes new members who embody these shared traits of digital leadership and are at the forefront of using these technologies to drive their organizations forward.

Over the past six months, BT150 nominations have been submitted by peers, industry influencers, technology vendors and analysts. It was a vigorous process to determine the final listing, and we are excited to recognize the executives today and at our thirteenth anniversary of CCE. 
 

Congrats again to the listed leaders:

  • Ahmad Al Sa'adi, EVP of Technical Services; Aramco Digital Transformation at Aramco Digital Company
  • Mohammad Al Shammary, Vice President, Procurement & Supply Chain Management at Saudi Aramco
  • Sumit Amand, Chief Strategy and Information Officer at At Home Group Inc
  • Gautam Anand, Senior Vice President, Head Mobile and NetBanking at HDFC Bank
  • Sheila Anderson, US Chief Information Officer at Aflac
  • Sara Andrews, Chief Information Officer at Experian
  • Shoeb Ansari, Chief Information Officer at eXp realty
  • Jared Antczak, Chief Digital Officer at Sanford Health
  • Beth Apilanes, Deputy CIO at NASA JPL
  • Caroline Arnold, Executive Vice President, Chief Data Officer & CIO for Global Markets, Risk, Finance & Corporate at Bank of America
  • Ashish Atreja, CIO and Chief Digital Health Officer at UC Davis Health
  • Nancy Avila, EVP AND Chief Information and Technology Officer at McKesson
  • Sharmeelee Bala, CIO at JC Penney
  • Chau Banks, Chief Information & Enterprise Data Officer at Clorox
  • Annie Baymiller, Global CIO and SVP at Owens Corning
  • Teddy Bekele, Chief Technology Officer at Land O’Lakes
  • Douglas Benalan, CIO at CURE Insurance, NJ PURE & Silver Rock Risk Solutions
  • Lance Berberian, EVP / Chief Information and Technology Officer at Lab Corp
  • Marc Berson, SVP and CIO at Gilead Sciences
  • Jill Ashley Brandt, CEO and Founder at Covento
  • Sebastian Brauer, SVP of Product, Visual at Crate and Barrel
  • Danielle "Dani" Brown, SVP and CIO at Whirlpool
  • Scott Case, CIO at Truist
  • Filippo Catalano, Chief Information and Digitisation Officer at Reckitt
  • Nick Caton, Chief B2B Officer at AB Inbev
  • Karthik Chakkarapani, SVP, Corporate Operations & CIO at Zuora
  • Ericson Chan, Group Chief Information & Digital Officer at Zurich Insurance
  • Alisa CL Choong, SVP CIO, Information & Digital Services and Operations at Shell
  • Tammy Choy, Chief Information Officer at The Aerospace Corporation
  • Beth (Wilems) Clark, Vice President & Chief Information Officer at Lockheed Martin Aeronautics
  • Mark Combs, Chief Technology Officer at Vandalia Health
  • Jane Connell, CIO of Corporate System at Verizon Global Technology Solutions
  • Jeanne Cotter, SVP and CIO at Hobby Lobby
  • John Critikos, SVP, Chief Information Officer at Toll Brothers
  • Sandeep Dadlani, EVP, Chief Digital & Technology Officer at United Health Group
  • Myra Davis, Chief Information Innovation Officer at Texas Children’s Hospital
  • Harshal Deo, Chief Technology Officer at DriveWealth
  • Gary Desai, CIO at Discount Tire
  • Vid Desai, Chief Information Officer at US FDA
  • Anuj Dhanda, EVP & CIO at Albertsons
  • Krista Dixon, Chief Information Officer at Honeywell Performance Materials
  • Sri Donthi, Chief Technology Officer at Advance Auto Parts
  • Mary Beth Eckert, EVP, CIDO at Pacific Life
  • Noelle Eder, Global Chief Information Officer at The Cigna Group
  • Carol Fawcett, Chief Information Officer at Golden State Foods
  • Lookman Fazal, Chief Information & Digital Officer at NJ Transit
  • Jeffrey Ferranti, SVP and CDO at Duke health
  • Denise Fleming, Chief Information Officer & EVP, Technology and Global Services at Becton Dickinson
  • Kristy Folkwein, SVP and CIO at ADM
  • David Foster, CIO at Colgate Palmolive
  • Ryan Fuller, CEO at Round
  • Randy Gaboriault, Chief Digital and Chief Information Officer at ChristianaCare
  • Omer Gajial, Chief Digital Officer and EVP of Health at Albertsons
  • Bindu Gakhar, Head of Product & Design - Vice President at Paystand
  • Heather Galvin, CIO at DLR Group
  • Shirley Gao, Chief Information Officer at PacSun
  • Steven Garske, Enterprise Chief Information Officer and Chief Information Security Officer (CIO & CISO) at Logan Health
  • Renee Ghent, SVP Customer Operations at Healthedge
  • John Gigerich, SVP And CIO at Keurig Dr Pepper Inc
  • Venkat Gopalan, Chief Digital, Data & Technology Officer at Belcorp
  • Jason Gowans, Chief Digital Officer at Levi's Strauss
  • Michelle Greene, CIO at Cardinal Health
  • Caitlin Halferty, Chief Data Officer at Ericsson
  • Jennifer Hartsock, CIO And Digital Officer at Cargill
  • Rich Heiman, Chief AI Officer at SilverSky
  • Eben Hewitt, Chief Information Officer at Hyatt
  • Yvonne Hodge, Senior Vice President, Enterprise Business and Digital Transformation and CIO at Lockheed Martin
  • Richard Hook, EVP and CIO at Penske Group
  • Matthew Hough, VP and CIO at Cintas
  • Ghada Ijam, Chief Information Officer at Federal Reserve
  • Hubert J.P. Jolly, Global Co-Head of Corporate and E-commerce Sales & Solutions at J.P. Morgan
  • Diane Jurgens, Chief Information Officer at Walt Disney Company
  • Melanie Kalmar, Corporate Vice President, Chief Information Officer & Chief Digital Officer at Dow
  • Taha Kass-Hout, CTO at GE Healthcare
  • Anita Klopfenstein, CIO at Little Caesar's Pizza
  • John Kohl, CIO at Agilent
  • Christina Kramer, Senior Executive Vice-President and Group Head, Technology, Infrastructure and Innovation at Canadian Imperial Bank of Commerce
  • John Kreul, CIO at Jewelers Mutual
  • Camille Kroely, Chief Metaverse and Web 3 Officer at L'oreal
  • Adam Kronengold, Chief Digital Officer at Authentic Brands
  • Douglas Kulka, CIO at Tyson's Food
  • Ian Law, Chief Digital Transformation Officer at Los Angeles World Airports
  • Lily Ley, VP and CIO at Paccar
  • Lauren Liang, Global Head of Partnerships & Propositions Innovation at SwissRE
  • Manish Limaye, SVP, USIS Chief Architect & Head of Data Engineering at Equifax
  • Margaret Man, SVP – Technology at Vroom
  • Vincent Marin, Global CIO and SVP at Sidley Austin
  • Robert Martens, SVP, Chief Innovation & Design Officer, Business Development and M&A, President of Allegion Ventures
  • Allison Martinez, SVP Business Transformation & CIO at Chevron Phillips Chemical Company
  • Adhir Mattu, SVP, Chief Information Officer at Marvell Technology
  • Lisa McClain, Chief Information Officer at ALS Global
  • Chirag Mehta, Chief Product Officer at Zipline
  • Nate Melby, CIO at Dairyland Power Cooperative
  • Angela Mentis, Chief Digital, Data & Analytics Officer at National Australia Bank
  • Adam Michaels, EVP and Chief Digital Officer at Crocs
  • Robert Mills, EVP, Chief Technology, Digital Commerce and Strategy Officer at Tractor Supply Company
  • David Mitchell, Chief Digital Officer and digital bank general manager at Liberty Bank
  • Shamim Mohammad, EVP and Chief Information and Technology Officer at Car Max
  • Jaimie Montemayor, Chief Digital and Technology Officer at General Mills
  • Greg Moore, Chief Digital & Data Officer at Tower Insurance
  • Jeff Nadler, CIO at Teladoc
  • Michael Nash, EVP and Chief Digital Officer at Universal Music Group
  • Roshan Navagamuwa, CIO at CVS Health
  • Shah Nawaz, VP Digital Technology and Engineering at Regeneron
  • Earl Newsome, CIO at Cummins
  • Brandon Null, CIO at Targa Resources
  • Ketan Pandit, CIO at QBE Insurance
  • Dan Parks, CIO at The Venetian Resort Las Vegas
  • Ashish Parmar, SVP & Chief Information Officer at Tapestry, Inc.
  • Tom Peck, Executive Vice President, Chief Information and Digital Officer at Sysco
  • Paola Peretti, Global Chief Digital Officer at Fresh
  • Donna Peters, SVP and CIO at TriHealth
  • Joanna Popper, Chief Metaverse Officer at Creative Artists Agency
  • Sridhar Potineni, Chief Information Officer at Newmark
  • Diogo Rau, Executive Vice President and Chief Information and Digital Officer at Eli Lilly
  • Rick Rawlings, VP And CIO at D.R. Horton
  • Ogi Redzic, Chief Digital Officer at Caterpillar
  • JP Saini, CIO at Sunbelt Rentals
  • Nagesh Saldi, CIO at Tesla
  • Anahi Santiago, Chief Information Security Officer at Christiana Care
  • Michael Sass, Chief Information Officer at GE Digital
  • Scott Scherer, CIO at Jersey MIke's Franchising System
  • Joseph Schultz, Chief Information Officer at Carrier
  • Roshan Shah, VP - CSC Operations at Georgia-Pacific LLC
  • Ferial Sheybani, VP, Head of Technology & Data at Colliers International
  • Andrew Smith, Chief Operations and Innovation Officer at Vituity and President of Inflect Health at Vituity
  • Deepa Soni, EVP & Chief Information Officer at The Hartford
  • Mark Spykerman, CIO at Amerisource Bergen
  • Todd Stabenow, Acting CIO at Coffee Bean and Tea Leaf
  • Paula Star, CIO at Cherokee Nation
  • Amir Tabei, Chief Information Officer at Dallas Museum of Art
  • Fiona Tan, CTO at Wayfair
  • Minerva Tantoco, Chief AI Officer at NYU McSilver Institute
  • Chris Taylor, Managing Director, Head of Marketing Technology at JP Morgan Chase
  • Sudarsan Thattai, CIO and Transformation Officer at Lineage Logistics
  • Christopher Thomas-Moore, SVP and Chief Digital Officer at Domino's Pizza
  • Peter Tilton, Chief Digital Officer at Royal Bank of Canada
  • Shant Tossounian, CIO at Centurion Health
  • Victor Tung, EVP - U.S Chief Technology & Operations Officer & Chief Information and Operations Officer at BMO
  • Sangy Vatsa, EVP, Global Chief Technology & Digital Officer at FUS
  • Simon Viltz, VP and CIO at Hershey's
  • Yaiza Rubio Viñuela, Chief Metaverse Officer at Telefonica
  • Katia Walsh, CDO at Harvard Business School
  • Laura Walsh, CIO at Smithfield Foods
  • Hsiao Wang, CIO at Walgreens Boots Alliance
  • Donald Wehrly, VP and CIO at Marathon Oil
  • Ather Williams III, Senior Executive Vice President, Head of Strategy, Digital & Innovation at Wells Fargo
  • Lauren Woods, CIO at Southwest Airlines
  • Suhas Yerra, SVP and CIO P&C at USAA
  • Karley Yoder, Chief Digital Officer at GE Healthcare

This prestigious recognition and induction ceremony will be held at Constellation’s Connected Enterprise in October 2023.

For more details about the listed executives, visit https://www.constellationr.com/business-transformation-150-2023-2024

 

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PegaWorld iNspire 2023: Day 1 Highlights

PegaWorld iNspire 2023: Day 1 Highlights

Pega Systems has gathered customers, partners, prospects and media in Las Vegas for PegaWorld iNspire 2023. Liz Miller shares some highlights of Day 1 including CEO Alan Trefler's challenge to enterprises around the globe: Build for Change...Build the Autonomous Enterprise. 

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Oracle shows Q4 cloud strength, Ellison touts generative AI workloads

Oracle shows Q4 cloud strength, Ellison touts generative AI workloads

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Oracle's infrastructure as a service business gained momentum in the fourth quarter courtesy of generative AI workloads, according to CTO Larry Ellison. The company's cloud business also showed strong sales with the addition of Cerner.

The database, cloud and ERP company reported fourth quarter earnings of $1.19 a share on revenue of $13.8 billion, up 17% from a year ago. Non-GAAP earnings for the fourth quarter were $1.67 a share. Cerner contributed $1.5 billion in revenue in the fourth quarter. Wall Street was expecting Oracle to report non-GAAP earnings of $1.58 a share on revenue of $13.73 billion.

For fiscal 2023, Oracle reported net income of $8.5 billion, or $3.07 a share, on revenue of $50 billion, up 18% from a year ago. Non-GAAP fiscal 2023 earnings were $5.12 a share.

In a statement, Ellison said Oracle's IaaS landed more than $2 billion in deals for its Oracle Gen2 Cloud. Ellison said Nvidia is using its clusters as are LLM developers such as Mosaic ML, Adept AI and Cohere. "Our GPU clusters are built using the highest-bandwidth and lowest-latency RDMA network—and scale up to 32,000 GPUs," said Ellison.

CEO Safra Catz said infrastructure growth is accelerating with fourth quarter sales up 77% from a year ago. 

On a conference call, Catz said organic revenue growth is accelerating and the cloud has transformed Oracle's business and culture. "Consumption of our Gen-2 cloud is 7x larger. Our cloud infrastructure growth rate has doubled from last year," she said. "We're at the middle of the beginning."

"Our exploding AI demand leaves us with significant upside," she said. "Customers are choosing to run on Oracle infrastructure."

AWS, Microsoft Azure, Google Cloud themes: Optimization, generative AI and the long game

On applications, Catz said the combination of Fusion ERP and NetSuite means Oracle can support customers of all sizes. Catz said cloud database workloads will also fuel growth in the future as on-premise databases migrate to the cloud. Overall, she said gross margins in the cloud business will improve even as Oracle builds out its infrastructure.

Even though Oracle's IaaS business remains smaller than the big three--Amazon Web Services, Microsoft Azure and Google Cloud--its growth rates are higher in comparison. For context, Oracle's annual IaaS revenue run rate exiting the fourth quarter is $5.6 billion. Comparisons across the cloud providers are tricky since few break out only IaaS sales.

On a conference call, Ellison said Oracle Cloud Infrastructure's Gen2 architecture, hardware and software can deliver higher performance for AI workloads. "In the cloud where you pay by the minute if you run twice as fast you pay half as much," said Ellison.

He said generative AI demand will drive returns for both applications and its cloud business as well as internally. "The biggest strategic difference is that we use our infrastructure and build enterprise scale applications with it. We have a continuous feedback loop and improvements in productivity," said Ellison. "By being in applications and infrastructure we make both better."

That feedback loop between cloud, hardware and applications means Oracle's cloud unit is suited well for generative AI training, said Ellison. He touted a partnership with Nvidia to scale AI workloads. He added that Oracle is launching a generative AI service designed to protect enterprise training data while implementing large language models. Salesforce is also targeting the same use case via an abstraction layer to protect corporate data when training LLMs.

Ellison said specialized LLMs will be instrumental to industries such as healthcare. Oracle Cloud is working with Cohere to train specialized models.

By the numbers for the fourth quarter:

  • IaaS cloud revenue in the fourth quarter was $1.4 billion, up 76% from year.
  • Cloud revenue in the fourth quarter was $4.4 billion, up 54%. Excluding Cerner, cloud revenue for fourth quarter was up 33%.
  • Cloud application revenue was $3 billion, up 45%.
  • Fusion Cloud ERP revenue was $700 million, up 26%
  • NetSuite Cloud ERP revenue was $700 million, up 22%. It's worth noting that Oracle's core cloud ERP suite now has the same revenue as NetSuite.
  • R&D was 17% of revenue for the year ending May 31.

For fiscal 2023, Oracle reported total cloud services and licenses support revenue of $35.3 billion.

Oracle said it added Children’s National Hospital, Daiwa Securities Group, DHL Supply Chain, Emerson, GitLab, Mayo Clinic, Skecher as customers in the fourth quarter.

As for the outlook, Catz said Oracle Cloud Infrastructure will have another strong year. Cloud capital spending in fiscal 2024 will be on par with fiscal 2023. For the first quarter, Catz said total revenue will grow from 7% to 9% with added upside depending on capacity. Cloud revenue will grow 28% to 30%. Non-GAAP earnings will be between $1.12 a share to $1.16 a share.

For fiscal 2024, Catz said Oracle is seeing strong demand for AI workloads. Cloud revenue including Cerner will grow at similar rates in 2024 compared to 2023.

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Salesforce launches AI Cloud, aims to be abstraction layer between corporate data, generative AI models

Salesforce launches AI Cloud, aims to be abstraction layer between corporate data, generative AI models

Media Name: salesforce AI architecture.png

Salesforce launched AI Cloud, which aims to be the layer that keeps corporate data private and secure as enterprises roll out generative AI and large language models.

As previously reported, enterprises are focused on generative AI, LLMs and the productivity and cost savings those technologies provide but are wary about keeping corporate data private. The aim for many enterprises is to take foundational models from multiple providers and add their corporate data to it for competitive advantage.

Salesforce, which already houses enterprise data via CRM and its Data Cloud, is aiming to be that abstraction layer between foundational models and enterprise data. Indeed, a Salesforce survey found that 73% of employees believe generative AI will introduce security risks.

AI Cloud includes the Einstein Trust Layer to preserve data privacy and security as foundational models are used in the enterprise. Einstein Trust Layer prevents LLMs from retaining sensitive customer data. AI Cloud also includes Salesforce's existing AI technologies across its portfolio (Tableau, Salesforce, Flow and MuleSoft) including Einstein and its recent Commerce GPT and Marketing GPT. 

As for pricing, Salesforce is offering an AI Cloud Starter Pack for $360,000 annually with an annual contract. The AI Cloud Starter Pack includes Data Cloud, MuleSoft automation, Tableau Analytics, Slack, CRM and an AI readiness assessment from Salesforce services.

The AI Cloud Starter Pack includes:

  • CRM: 50 Unlimted Edition Licenses.
  • Slack: 50 Enterprise Licenses.
  • Tableau: 50 Explorer Licenses. 
  • Einstein: Usage.
  • MuleSoft: Usage.
  • Data Cloud: Usage.
  • Salesforce Services: AI Coach for Readiness.

The price depending on the size of the company will vary. Services can be delivered by integrators such as Accenture, Deloitte and PwC. Large enterprises will also have more licenses beyond the starter pack and change management will also need to be considered.

The biggest takeaway from Salesforce's AI Cloud is that it can host LLMs from Amazon Web Services, Anthropic, Cohere and others within Salesforce infrastructure. Salesforce also has a partnership with OpenAI to keep data retained inside of Salesforce.

Other key points about AI Cloud include:

  • Customers of AI Cloud can use Salesforce LLMs for code generation and business process automation. Salesforce LLMs include CodeGen, CodeT5+ and CodeTF.
  • Users can bring their own models and can connect Amazon SageMaker and Google Vertex AI directly to AI Cloud via Einstein GPT Trust Layer.
  • Generative AI will be embedded into Salesforce's portfolio.
  • AI prompts will be optimized and be context-rich across sales, service, marketing and IT teams.
  • Einstein GPT Trust Layer will be generally available this month with Service GPT. Sales GPT is in pilot with general availability in July.

Benioff: Trusted AI is critical

At an event in New York City, Salesforce CEO Marc Benioff said the company has been working with select customers on generative AI for the last year and a half.

For instance, Vasilis Dimitropoulos, VP Global Gucci 9 and Product Care at Gucci, said his company was "business case zero in AI." Dimitropoulos said Gucci took LLMs from Salesforce, complemented them with internal data and ultimately looked to "Gucci-fy" generative AI so it could help multiple functions.

AAA was a customer trying to balance security, hype and innovation. Generative AI at AAA is initially focused on customer service, support and DevOps. 

F1 was also cited as a Salesforce customer that was connecting to data sources via MuleSoft, harmonizing data in Data Cloud and then providing a unified view of a customer that can be used for generative AI personalized marketing campaigns.

Benioff said generative AI can take data from the call center, enable customer service reps as well as sales, commerce and marketing. "One of the great promises of generative AI to augment humans," said Benioff.

The caveat with generative AI is that it can also lead to data issues. "The onus is on us to give enterprises the next generation of AI," said Benioff.

He added that trust is critical. In 1999, Salesforce had to create a sharing model where customers could block off data. In 2016, Salesforce enabled private prediction training with anonymous predictions across the platform. For 2023, Salesforce is offering private generative training. "Customers have the ability to use generative AI without sacrificing data privacy and security," said Benioff. "It's not just about trusted AI. It's also about responsibility. We're all on a societal AI journey. We've all seen where this could go. Responsible AI use is so critical."

Benioff said:

"When we look at these new models, there's a big AI trust gap over privacy, hallucinations, data control, bias and toxicity. These are technical terms that's actually happening inside of these models."

A look at the trust model

Salesforce executives walked through the AI Cloud and how it is architected to preserve corporate data. Key items:

  • LLMs don't have control over recall. Salesforce will be able to show customers the lineage of data and where it's stored.
  • The Einstein GPT Trust layer includes inter and intra enterprise trust, anonymized zero retention generation and an open model approach.
  • AI Cloud will leverage Customer 360 data from CRM, Slack and engagement events.
  • AI will be able to be used for workflows across departments, outcomes and generative AI tools.

Salesforce's Patrick Stokes, EVP and general manager of platform at Salesforce, walked through how generative AI prompts can include instructions based on logic instruction and details from within a corporate data sets. "Consider all of the data that Salesforce has as well as the context. This is all data that we can add to the prompt for better generation on the other side," said Stokes.

Stokes added that the Einstein GPT Trust Layer can securely retrieve data, mask data for PIAA so it can't be used and erase the prompt completely. "We can delete the prompt so it is never learned by the LLM," said Stokes.

Here's a look at the architecture behind AI Cloud including the trust layer as well as models involved.

Ultimately, there will be multiple models. Enterprises will pick models based on costs as well as efficiency. There will be models focused on use cases and tethered to business outcomes, said Srini Tallapragada, President and Chief Engineering Officer at Salesforce. "We don't want to pick models for you," he said. "Right LLM for the right task is important."

That theme about right model for the right job has been popping up repeatedly among CIOs. For instance, Goldman Sachs CIO Marco Argenti said that his company is likely to use a broad range of smaller models. See: Goldman Sachs CIO Marco Argenti on AI, data, mental models for disruption

Tallapragada said enterprises will be able to build their own generative AI models. Demos were focused on personalization, code building using generative AI for developers and multiple use cases. 

How enterprises are approaching generative AI

Enterprises CIOs and CXOs have said that generative AI is promising, but security and data privacy are critical. There's also the need for data architecture to support AI. Salesforce's plan is to argue that its AI Cloud and the combination of LLMs and human feedback will better deliver business outcomes specific to tasks and industries. 

Here's a look at what CXOs are saying about generative AI. 

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How commercial PC configurations will change due to generative AI, data science

How commercial PC configurations will change due to generative AI, data science

Commercial PCs are going to become more powerful and more expensive as enterprises configure them for data science, analytics and model training. As a result, you can expect your work laptop to resemble workstations in terms of specifications.

Enter the PC for the "data center stack" and AI model training. Just like generative AI is reshaping data center spending, the PC may have premium configurations in the future.hether PC demand has bottomed remains an open question. PC executives note that the devices acquired in 2021 will be replaced in the years ahead and the overall market is larger than it was before the COVID-19 pandemic. PC shipments in the first quarter were down 29% from a year ago, according to IDC.

PC executives, however, are hopeful demand will start to improve in part because enterprises will need devices capable of handling generative AI models, data science, analytics and collaboration workloads.

Speaking at a recent investment conference, HP CFO Marie Myers said that the PC is going to evolve. Myers said:

"First of all, I'd say the data science stack. There's no doubt, the data scientists need a rich configuration. We feel we're well positioned in terms of driving and delivering on that opportunity. Right now, we're really building out a stack for data scientists that I'm really excited about. And that configuration, I think, is going to be available on the market. The second piece is just the PC itself. If you're going to use things like Microsoft Co-pilot, you're going to need a richer configuration inside your laptop to drive that and enable that ability.

Finally, we see an opportunity that's probably differentiated around the fact that people are going to tend to work on the edge. A lot of what we've done has been cloud. But as data moves closer and people are really worried about privacy and security, you don't want to necessarily, build a model and have all of that data exposed in the cloud. So, there is an interesting opportunity that certainly we're starting to explore around working on the edge and what that laptop configuration would look like in that area is quite unique and different."

Sam Burd, President of Dell Technologies' Client Solutions Group, had a similar take. Speaking at an investor conference, Burd said:

"We're seeing today AI models running on workstations where you can run 5 million to 500 million parameter models. And we see this trend in business spaces or an approach where businesses are going to want to do AI in their environment, on their data, on devices that they have.

Think about that workstation environment coming to more mainstream PCs, where we see the advent of offload engines and NPUs or VPUs that add AI processing capability on CPUs that will be available on the architecture in the future."

Lenovo CEO Yang Yuanqing said on Lenovo's recent earnings conference call that "PCs are still the essential productivity tool in this digital era" and demand will pick up in the second half into 2024.

Yuanqing said hybrid work and digitization will spur PC upgrades. In addition, the definition of productivity will change.

Here's where the PC is headed.

  • PCs will handle select AI workloads.
  • Co-pilot-powered applications will need richer configurations.
  • GPUs will take on more importance.
  • Collaboration including Microsoft Teams and Zoom will use more PC power.
  • CIOs see PCs as critical to increasing productivity but will look for subscription models to smooth out spending.
  • Role based configurations on PCs for AI and data science will become the norm.

Also seeDell Technologies Q1 better than expected, but sales fell 20% from a year ago

HP: AI can change the role of PCs

 

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    Adobe Firefly heads to enterprises, Adobe Express

    Adobe Firefly heads to enterprises, Adobe Express

    Adobe is scaling its Firefly Generative AI across enterprise content workflows and embedding it into Adobe Express. The upshot is that enterprises will be able to safely scale on-brand images, video and text using generative AI.

    The news, announced at Adobe Summit EMEA 2023, is the next step in scaling Firefly by embedding it in Adobe's portfolio of apps and Creative Cloud for enterprises. Adobe is looking to expand its market from creative pros, marketing and communications to knowledge workers including regional field marketing, sales, product, customer success and other roles. The idea is that content creation can be democratized within the enterprise. 

    Here's what you need to know:

    Adobe Firefly and Express

    • Adobe Firefly Generative AI is now integrated into Adobe Express, Adobe's all-in-one content creation app that has a new version in beta.
    • Adobe Express brings together photo, design, video, document and generative AI tools into one editor.
    • Adobe Express is integrated into Creative Cloud and Experience Manager.
    • Firefly content is trained on Adobe stock and publicly available images and tagged with Content Credentials, which provides transparency into the origin of content.
    • Adobe and Google will partner to bring Firefly and Express to Google's Bard AI service. Creators will be able to describe their vision in bard to create Firefly generated images directly in Bard and then modify in Express.
    • The new Adobe Express adds a bevy of new features including PDF support, collaboration tools and animations to name a few.
    • Adobe Express is available today in beta for the desktop version with a mobile version on deck. 

    Adobe Firefly and Adobe Express go enterprise

    • Firefly for Enterprise makes the generative AI technology available companywide for content creation and editing in Express, Experience Manager or Creative Cloud.
    • Firefly for Enterprise will be available via the standalone Firefly application as well as Express and Creative Cloud.
    • Firefly will leverage Adobe's collection of templates, fonts, stock images, videos and music and can combine with a company's branded assets via API.
    • Enterprises "have the opportunity to obtain an IP indemnity from Adobe for content generated by certain Firefly-powered workflows."

    The big picture

    Since Adobe launched Firefly content creators have been busy generating new images. Since March, Firefly beta users have generated more than 200 images. Photoshop users have generated more than 150 million images in two weeks using the Generative Fill feature.

    Given Adobe can provide enterprises IP indemnity it's likely that businesses will quickly look to automate and scale content creation. Indeed, Adobe said companies such as IBM, Dentsu and Mattel are experimenting with Firefly to "drive efficiencies, reduce costs and accelerate their content supply chains."

    ChatGPT: Hype or the Future of Customer Experience

    This acceleration of content supply chains blends together well with Salesforce's efforts with Marketing GPT and Commerce GPT. Adobe is infusing generative AI across its portfolio at a rapid clip. For instance, Adobe also added Adobe Sensei GenAI, a co-pilot for marketers and customer experience teams, to Adobe Experience Cloud applications.

     

    Constellation Research analyst Liz Miller said:

    "Generative AI and the creative power of Adobe Firefly opens up a whole new age of creativity. Coupled with the features of Adobe Express we are inviting a whole new team to the creative table...literally anyone who wants to create. Adobe made a promise a couple years back to democratize creativity. These announcements bring that into an easy to use, accessible to all formats. Express in an enterprise environment means assets created for social to assets created in customer service now all reside within the enterprise for use. That...and Firefly and Express are just fun to use."

    What remains to be seen is whether these generative AI efforts will create branded content sprawl and how enterprises will manage it. On an analyst briefing, Adobe's Matthew Purdon, Sr. Product Director, Digital Media B2B, said that enterprises will develop policies about how and when generative AI can be used for their brand content. "There will be controls around this as well. It is early days," said Purdon, who added that "there will be best practices for review and approval."

    More: 

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