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Constellation Insights is the news and insights arm of Constellation Research — delivering timely, expert-led analysis on the future of technology, business transformation, AI, digital innovation, CX, and more.
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Editor in Chief Larry Dignan doesn't just report on trends; he defines them. From the future of Agentic AI to the ROI of humanoid robots, get the perspective others miss.
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Our Customer Stories as a Service (CSaaS) provides a human lens on digital transformation. Discover how global leaders are solving complex problems, so you can apply those lessons to your own roadmap.
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Recent Insight News

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Insight News
October 21, 2025

Among CxOs, SaaS platform fatigue setting in

Data to Decisions
Every enterprise software vendor likes to talk about its platform as a way to enable AI transformation, automation and AI agents. But there are signs that platform fatigue is setti...
Larry Dignan
Insight News
October 21, 2025

Constellation Research’s sneak peek at 2026

Data to Decisions
Constellation Research analysts were split on whether we're in an AI bubble or not, recapped 2025 in AI agents and gave a hint of what's to come in 2026 around decisions, automatio...
Larry Dignan
Insight News
October 21, 2025

Microsoft Dynamics 365 expands sales AI agent roster

Data to Decisions
Microsoft said its Dynamics 365 Sales Qualification Agent and Quality Evaluation Agent are generally available with its Sales Close Agent and Sales Research Agent in public preview...
Larry Dignan
Insight News
October 18, 2025

Big bank CEOs, CFOs riff on state of AI exuberance

Data to Decisions
The big banks and financial giants have reported earnings and across the board they were strong due to increased MA and trading volume. That said it’s worth noting some key comment...
Larry Dignan