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Sales by Design, Not by Challenge

Next-Generation Customer Experience
Win through Empathy, Co-Innovation, and Co-Creation with Customers  In this digital age, business-to-business (B2B) buyers have more access to information about their…
Cindy Zhou
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How to Conduct Effective Blockchain R&D

Digital Safety, Privacy & Cybersecurity
Early Blockchain Adopters Must Be Aware of the Pitfalls and Conduct RD with Care  This report explains how to ensure blockchain research and development (RD) produces secure…
Steve Wilson
Case Study

Next-Generation Cloud Communications and Collaboration Tools

Next-Generation Customer Experience
Case Studies: Dialpad with Vivint Solar and A Global Communication Solutions and Services Company Gaining Value from Cloud-Based Technology and Enabling…
Dr. Natalie Petouhoff
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The Cloud Comes into the Private Data Center

Data to Decisions
Oracle ZS5 Brings Cloud Scale and Best Practices into On-Premises Data Centers Data storage in a next generation apps world is experiencing a renaissance, even though storage is a…
Holger Mueller
Case Study

Using the Right Solution to Propel Digital Transformation

Data to Decisions
Case Study: Zudy and Tri-State-Based Pharmaceutical CompanyHow Zudy Reset Expectations and Boosted Productivity with a Powerful No-Code Rapid Application Development PlatformA…
Holger Mueller
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Microsoft Acquires LinkedIn, Shaping the Future of Work

Marketing Transformation
How Microsoft’s Most Expensive Acquisition Can Improve the Way People Work Microsoft turned heads in June 2016 when it announced its $26 billion purchase of online networking…
Steve Wilson, Cindy Zhou, Alan Lepofsky
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The Future of Work on Digitally Proficient Teams

Future of Work
The New Cultural and Technical Skills Required for Working on Digital Teams  Not long ago, many employees’ resumes included their typing speed and skills such as quot…
Alan Lepofsky
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The Algorithm of You: How IoT Transforms Customer Experience

Data to Decisions
Using the Internet of Things to Boost Revenue and Deliver a Brand’s Personalized Promise  The Internet of Things (IoT) promises to revolutionize the way business is run and…
R Ray Wang, Dr. Natalie Petouhoff
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HOLMES Puts Wipro in the Forefront of Cognitive Computing

Data to Decisions
Product Overview: Wipro HOLMESWipro HOLMES Delivers Next-Generation Services Built on Cognitive Computing Capabilities Wipro is an information technology, consulting, and…
R Ray Wang
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Live Engagement Marketing Supercharges Event Marketing

Data to Decisions
Digital Transformation Shifts Static Event Marketing to Live Engagement Marketing  Event marketing often represents 21 percent to 33 percent of most marketing organization…
R Ray Wang
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The Future of Retail Shapes People Management

Data to Decisions
How Changing Retail Best Practices Will Advance Workforce Management, Talent Management, Payroll, HR Core and Benefits Retailing is poised for radical change. Gone are the days…
Holger Mueller
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Blockchain: Understanding the Weak Links 


Matrix Commerce
Blockchain Surprised the Payments Industry, but Its Usefulness Beyond Digital Money Does’t Match the Hype  No new technology since the Internet itself has excited so many…
Steve Wilson
Case Study

Taking a Faster Route to Detailed Big Data Insights

Data to Decisions
Case Study: Arcadia Data and MarketShare MarketShare Taps a Hadoop-Native Analysis Option to Drive Deeper Analysis and Big Data ROI MarketShare, a Neustar solution, helps…
Doug Henschen
Quarks

True Value of Technology for Food Supply Chains

Matrix Commerce
How food supply chains can satisfy evolving consumer demands and drive profits by embracing disruptive technology  The food supply chain is challenging enough when it…
Guy F. Courtin
Quarks

How Agile Customer Care Systems Drive High ROI

New C-Suite
As Customer Care Applications Become More Agile, Customer Care Becomes Ultra-Responsive and Boosts Productivity of Talent  Today’s customers require companies to provide them…
Dr. Natalie Petouhoff