Rethinking Delivery, Operations, Governance, Organization and Talent
This report examines the representative state of three key pillars of modern IT at five of the world’s leading IT organizations:
- Delivery and operations
- People (talent and organization)
- IT governance
The report examines the use of delivery methodologies, structure of the IT organization, talent attraction, chargeback models, investment planning, enterprise architecture, metrics and ROI calculation at these organizations to paint a picture of the industry.