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Why HR Pros Attend Connected Enterprise

Why HR Pros Attend Connected Enterprise

Future of Work

By now you know Constellation's Connected Enterprise is the Innovation Summit for the Enterprise. You know that as an attendee, you will learn how the brightest minds in the enterprise are using disruptive technology. You know you will learn how to instill a culture of innovation in your organization.

You already know the big picture. Now you want to know how attending Connected Enterprise will benefit you as an HR professional.

HR Professionals benefit from Connected Enterprise's Future of Work programming 

The Future of Work sessions analyze the confluence of technological, demographic, and cultural trends challenging the traditional work paradigm. Where we work, when we work, how we work, what we work on, and why we work have dramatically changed.  The Future of Work is Collaborative, Social, Mobile, and Remote. Is your organization ready for this shift? Will you be prepared to inspire five generations of workers to reach their full potential?

Connected Enterprise's Future of Work sessions will teach you how to harness the power of these paradigm shifts to create an engaged, empowered and efficient workforce. 

Future of Work sessions:

  • Executive Exchange: Digital Proficiency - What are the Implications of 5 generations of digital workers not by age?
  • Visionaries: Which comes first - digital business transformation or globalization?
  • Executive Exchange: Industry Spotlight.  How does the public sector benefit from Digital Business Disruption?

 Future of Work Visionaries Panel from Connected Enterprise '13

Register soon--early bird pricing ends September 30!


Future of Work Data to Decisions Innovation & Product-led Growth New C-Suite Tech Optimization Connected Enterprise Chief People Officer Chief Experience Officer

Progress Report - The mainframe is alive and kicking - but there is more in IBM STG

Progress Report - The mainframe is alive and kicking - but there is more in IBM STG

 
I had the opportunity to attend the yearly STG (System & Technology Group) analyst meeting in Greenwich earlier this week. STG is the 4th division in Steve Mills responsibility area of IBM – which by itself is larger than many of the large players in the information technology industry (the other 3 are Cloud and Solutions, Database Solutions and of course Watson).
 


The event was well attended with over 80 analysts and IBM did their usual great job of the mix of general sessions, group sessions, and 1 to 1s. 

Here are my three top takeaways from the event:
  • The mainframe is alive and kicking. Often pronounced dead the first computing architecture is doing well, better than I personally thought – even though the mainframe in 2014 is no longer what the Zuses or ENIACs used to be. Substantial load runs on today’s mainframes, 92 of the top 100 banks, 22 of the top 25 US retailers, 10 of the 10 largest insurances on the planet and 23 of the 25 largest airlines are substantial enterprise load. Indeed it was mentioned it is unlikely that the average USA inhabitant touches a mainframe powered product in form of an application or other artifact (e.g. letter, invoice etc.) more than 3 times per day.

    Interesting was also that mobile applications are a substantial driver for mainframe growth - the use cases being the above mentioned industries. There is compelling reasons to power your next generation applications via the mainframe – because data and processes are there.

    Even more interesting, IBM shared an internal TCO study, bench marking the cost of virtualizing server load on the mainframe – and it was significantly cheaper than on a well know public cloud. Certainly we want to learn more about that study – hopefully soon. 
 
How Mobile Demand creates Mainframe Load

  • We were treated by an insight of how IBM’s research arm, that supports the enterprise's products, delivered by Head of R&D John Kelly. And while IBM has a great track record of basic research, much of today’s world's products run on the base of IBM inventions, it was interesting to see how Kelly showed examples how basic research fuels and innovates IBM business. From the Watson group, Project Lucy, BlueMix, the New York Genome Center, R&D is always involved and contributes to these key initiatives.

    This is great to see – but I would love to have a conversation with Kelly how IBM makes sure more of it basic research really comes through in monetized products – a challenge for all innovation and R&D centers.

    To pick one area of the five top R&R directions, labelled ‘Silicone to Extreme’ – it was fascinating to listen to imminent advancements of 3D chip stacking and silicon nano photonics.  

Silicon to the Extreme Slide

  • Hybrid Cloud and Software defined Loads – The hybrid cloud theme could not be missing, and STG has a stake in the game with its storage products. The rise of the software defined data center has also arrive in the IBM product palette, and Jamie Thomas presented advancements in software the space. A lot of that storage is more and more on SSD, an area where IBM showed solid arguments to convince CIOs to move to this new storage medium.

    And of course IBM is good at honing the hybrid cloud message. With software defined loads on premise – compute, storage can float between on premise and public cloud resources, with Softlayer being part of the public cloud infrastructure.
Hybrid Cloud - where Software defined Storage plays

 

MyPOV

A very good opportunity to visit the STG division, that after the sale of the x 86 business to Lenovo has less of a commodity business portion than probably ever before. With a full mainframe refresh cycle, new Power CPUs and interesting perspectives with Flash and hybrid clouds materializing, the 2015 outlook is good, as Tom Rosamilia confirmed on our question. 

It was also good to see that the viability of the hybrid cloud offerings is quite high, certainly better than what I gleaned the other week at VMworld (Takeaways here). That said IBM needs to strengthen its software defined networking story that is intrinsically linked with moving storage and CPU loads. 

Finally it was a refreshing change that all presentations were about product – and the analyst audience never had to figure out the demarcation between (software) product capability and service capability delivered by GBS, as we have struggled with at other IBM events earlier this year.
 
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More on IBM :
 
  • News Analysis - IBM and Intel partner to make the cloud more secure - read here
  • Progress Report - IBM BigData an Analytics have a lot of potential - time to show it - read here
  • Event Report - What a difference a year makes - and off to a good start - read here
  • First Take - 3 Key Takeaways from IBM's Impact Conference - Day 1 Keynote - read here
  • Another week and another Billion - this week it's a BlueMix Paas - read here
  • First take - IBM makes Connection - introduces the TalentSuite at IBM Connect - read here
  • IBM kicks of cloud data center race in 2014 - read here
  • First Take - IBM Software Group's Analyst Insights - read here
  • Are we witnessing one of the largest cloud moves - so far? Read here
  • Why IBM acquired Softlayer - read here

 

Tech Optimization Data to Decisions Digital Safety, Privacy & Cybersecurity Innovation & Product-led Growth Future of Work softlayer Google vmware IBM amazon SaaS PaaS IaaS Cloud Digital Transformation Disruptive Technology Enterprise IT Enterprise Acceleration Enterprise Software Next Gen Apps IoT Blockchain CRM ERP CCaaS UCaaS Collaboration Enterprise Service ML Machine Learning LLMs Agentic AI Generative AI AI Analytics Automation business Marketing finance Healthcare Customer Service Content Management Chief Information Officer Chief Technology Officer Chief Information Security Officer Chief Data Officer

News Analysis - HP acquired Eucalyptus - Genius or Panic on Page Mill Road?

News Analysis - HP acquired Eucalyptus - Genius or Panic on Page Mill Road?

Quite a surprise this morning when news was out that HP acquired Eucalyptus. A surprise because HP had previously firmly committed to OpenStack and its related benefits, and become the largest OpenStack contributor. And Eucalyptus and OpenStack have not been best friends in the past, with Eucalyptus CEO Marten Mickos even referring to OpenStack as the Soviet Union of Cloud, making fun of the numerous contributors to the open source project. 

 

 

So let’s dissect in typical Constellation style the press release that can be found here:

PALO ALTO, Calif., Sept. 11, 2014 — HP today announced a definitive agreement to acquire Eucalyptus, a provider of open source software for building private and hybrid enterprise clouds.

MyPOV – Ok – surprise. And sad to a certain point as the first private cloud platform provider is gone, originally being built at the University of California Santa Barbara (UCSB). And the simplest to install platform, too.

After the transaction closes, Eucalyptus Chief Executive Officer (CEO) Marten Mickos, a respected leader in the cloud industry and a longtime advocate of open source, will join HP as senior vice president and general manager of the Cloud business, reporting to Meg Whitman, chairman, president and chief executive officer of HP.

MyPOV – It’s the second time Mickos sells software to hardware vendors, the first time was MySQL to Sun, now Eucalyptus to HP. Only now the non-disclosed acquisition price will be far away from the (then very generous) 1B US$ for MySQL. The amount is immaterial for HP, not affecting its earning and HP will make employment offers to all Eucalyptus employees. So more an acqui-hire than an acquisition?

In this role, Mickos will lead the HP Cloud organization in building out the HP Helion portfolio, based on OpenStack® technology. Prior to Eucalyptus, Mickos was CEO of MySQL, which he grew from a garage start-up to the company providing the second most widely used open source software in the world.

“The addition of Marten to HP’s world-class Cloud leadership team will strengthen and accelerate the strategy we’ve had in place for more than three years, which is to help businesses build, consume and manage open source hybrid clouds,” said Whitman. “Marten will enhance HP’s outstanding bench of Cloud executives and expand HP Helion capabilities, giving customers more choice and greater control of private and hybrid cloud solutions.”


MyPOV – So more choice for HP customers, and Mickos runs all of HP Cloud, including the OpenStack pieces. No word from Whitman in regards of Eucalyptus software assets.

“Eucalyptus and HP share a common vision for the future of cloud in the enterprise,” said Mickos. “Enterprises are demanding open source cloud solutions, and I’m thrilled to have this opportunity to grow the HP Helion portfolio and lead a world-class business that delivers private, hybrid, managed and public clouds to enterprise customers worldwide.”

MyPOV – Congrats to Marten, hopefully more fun to build cloud at HP than with a startup that had to fight the cloud giants.

Martin Fink, who currently leads HP’s Cloud business, will remain in his roles as chief technology officer of HP and director of HP Labs, where he will focus on innovation and creating groundbreaking solutions like The Machine. Fink will also continue to lead HP’s Network Functions Virtualization (NFV) business.

MyPOV – Looks like Cloud was only an interim job for Fink – in addition of all his other responsibilities.

“We’ve said before that we believe the future of the Cloud is open source, and this transaction underscores our deep commitment to helping customers build enterprise-class, open clouds their way,” said Fink. “We’ve already seen significant momentum since launching HP Helion and have put in place an outstanding team. I’m confident that Marten, a fellow open source devotee, will continue to build out the HP Helion portfolio into the enterprise cloud offering of choice.”

MyPOV – Certainly HP thinks open source is the future for cloud, and has added on more open source offering to its cloud portfolio with Eucalyptus. Ironically it raises questions on the future of the Eucalyptus (open source) product that will need to be addressed. For now in a Q&A HP said it will keep supporting Eucalyptus. It will be interesting how much of the Eucalyptus open source project was contributed by Eucalyptus (the company) employees.

Since introducing HP Helion in May, HP has grown share in private cloud and was ranked as the leader in the Forrester Wave report for Private Cloud Solutions.(1) In addition, HP recently announced an agreement to build and operate community clouds for enterprise customers in China, one of the fastest growing cloud markets in the world, and also announced HP Helion OpenStack Professional Services to help enterprises implement OpenStack technology–based clouds. HP is the leading code contributor to the next release of OpenStack code, scheduled for October. […]

MyPOV – Despite all the successes, the acquisition shows HP needed help on the management and / or product side.

Implications, Implications

So let’s look at the implications in the market…

Implications for HP Customers

I don’t expect this to be a distraction of HP Helion investment. Instead HP gets an experienced open source veteran and has more management bandwidth.
  • HP OpenStack customers – Interesting, but not relevant. Deep down the road maybe a chance to take AWS loads into Helion. But this is speculation.
  • HP customers with loads on AWS – This is good news – as they probably can take AWS loads back onto Helion. But these customers – assuming they are using Eucalyptus in their private cloud already – should make the TCO comparison of their data center vs. Helion first. 

Implications for Eucalyptus customers

As usual with acquisitions, Constellation recommends customers of the acquired vendors to immediately get reassurances from the acquirer (HP) that products and services will be continued. If these customers have a dependency of capabilities in the next Eucalyptus release, add them to the conversations with HP and secure them contractually.

Next look what AWS will be doing, which likely is not thrilled of customers being able to take AWS loads into HP run private (or cloud) data centers. It’s likely that the largest Eucalyptus customer, Nokia (Mickos is on the board) is moving to Microsoft Azure sooner than later. 


[Update from Mickos via HP AR - Of course Nokia made an independent decision, let's give both Mickos and Nokia the benefit of the doubt and believe it is so. Mickos also made the point that the large size of the Nokia cloud will more likely move to OpenStack than Azure. No surprise, future will tell.]

So customers should keep an eye on how much critical mass is left for Eucalyptus. And lastly Eucalyptus’ close relationship with Dell needs attention of mutual customers, as HP and Dell are – putting it mildly – not best friends.

Implications for HP

HP will have to clarify what it wants to do longer term with two open source cloud stacks. Maybe a SMB offering is in the making, given the relative ease (one command line!) install capabilities of Eucalyptus. Maybe HP also felt it need the expertise of Eucalyptus to make its OpenStack installation equally easy to use. And longer term HP get a great opportunity to chip away load from AWS – more in the final MyPOV below.

Implications for competitors

HP has gained a key tool to put more loads onto HP Helion. Going after AWS loads and using them in their respective cloud offerings is something other vendors (IBM, RedHat etc.) could have used, too. But maybe other vendors don’t need the load (e.g. IBM) or don’t want to put in the capex for an additional cloud rollout (e.g. RedHat). Equally AWS could have made a move in the hybrid market, allowing customers to move loads to local data centers, and then at least extract license revenues and more from this move, as right now customers are completely gone revenue wise in this scenario. Longer term it may force the lock-in argument more in AWS sales opportunities. Dell could have acquired Eucalyptus, too – but the assets may not have fit into the strategic plans in Austin.

MyPOV

A good move by HP, which short term has a messaging challenge. Medium term gets an experienced executive and developer team. Longer term it gives HP the chance to convert AWS loads in Helion loads (running as Eucalyptus and maybe, with some clever work – as OpenStack loads). And the cloud game is all about loads and getting economies of scale from them. HP as a late entrant needs them more than established players and now has an opportunity to chip them from the overall market leader in overall cloud load AWS.

And certainly Mickos keynote at OpenStack Summit on September 16th gets a totally background and will be interesting to follow.


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More about HP
  • New Analyis - Today's Billion in Cloud Investment is HP's and goes to Helion - read here
  • A tale of two cloud GAs - Google & HP - read here
  • The cloud is growing up - 3 signs from the news - read here
  • To HAVEn and have not - or: HP Bundles away - read here
 
More about IBM

 

  • Event Report - What a difference a year makes - and IBM is off to a good start but the road is long - read here
  • First Take - 3 Key Takeaways from IBM's Impact Conference - Day 1 Keynote - read here
  • Another week and another Billion - this week it's a BlueMix Paas - read here
  • First take - IBM makes Connection - introduces the TalentSuite at IBM Connect - read here
  • IBM kicks of cloud data center race in 2014 - read here
  • First Take - IBM Software Group's Analyst Insights - read here
  • Are we witnessing one of the largest cloud moves - so far? Read here
  • Why IBM acquired Softlayer - read her
 
More about Microsoft:
  • Event Report - Azure grows and blossoms - enough for enterprises (yet)? Read here
  • Event Report - Microsoft Build Day 1 Keynote - Top Enterprise Takeaways - read here.
  • Microsoft gets even more serious about devices - acquire Nokia - read here.
  • Microsoft does not need one new CEO - but six - read here.
  • Microsoft makes the cloud a platform play - Or: Azure and her 7 friends - read here.
  • How the Cloud can make the unlikeliest bedfellows - read here.
  • How hard is multi-channel CRM in 2013? - Read here.
  • How hard is it to install Office 365? Or: The harsh reality of customer support - read here.

 

Tech Optimization Data to Decisions Digital Safety, Privacy & Cybersecurity Innovation & Product-led Growth Future of Work HP Google Microsoft SaaS PaaS IaaS Cloud Digital Transformation Disruptive Technology Enterprise IT Enterprise Acceleration Enterprise Software Next Gen Apps IoT Blockchain CRM ERP CCaaS UCaaS Collaboration Enterprise Service Chief Information Officer Chief Technology Officer Chief Information Security Officer Chief Data Officer

New iPhone reminds us of the rise of mobility in supply chain

New iPhone reminds us of the rise of mobility in supply chain

Later tonight we will be reminded about the power of Apple and consumers’ apparent insatiable desire for new devices (consumers can pre-order the new iPhone). But this is not a post about the iPhone 6 and whether or not I should get the 6 or the 6 phablet…instead this is a reminder about the rise of mobility within supply chains.

Not too long ago, when Apple introduced the iPad it was viewed, rightfully, as a revolutionary consumer device. A device that would threaten the laptop market. Which it has. An unintended consequence was the iPad becoming a device that found its way onto the manufacturing floor, truck fleets, warehouses and other parts of the supply chain. Tablets gave workers on the floor a simple, mobile and connected interface with the necessary systems to allow the factory to run effectively and efficiently. Companies like GE’s Energtablets-montagey Storage have been leveraging tablets on their factory floor to reduce the alerting time when outages occur. Rather than having floor managers monitor everything from a central control center, they now have that computation power and communications in a portable device. Truck fleets have adopted the usage of tablets to bring more intelligence and connectivity to their vehicles. Of course none of this is a bad thing for the likes of Apple, Google, Samsung or other players in the mobile device ecosystem.

Tablets have also become a vital cog when it comes to how supply chain solution providers such as Llamasoft and JDA, offer their customers access to their offerings. Allowing for greater access to their software solutions – anywhere and anytime.

But is the world of mobility limited to tablets and smart phones? Absolutely not. On the contrary, the rise of wearables is the next wave of mobility in the supply chain.  I remember walking the floor a few years ago at CSCMP’s annual event and seeing a number of companies displaying their devices – gloves, headware and other wearables – that would bring more efficiencies to supply chains. Many of these had to do with ensuring factory workers or those who pick and pack in the warehouse were as efficient as they could be. The problem is many of these devices were bulky and quite unwieldy. But similar to the adoption of consumer based tablets by companies, look for consumer wearbles to find their way onto the factory floor, warehouse and other environments. Let’s face it, consumer focused companies tend to make more aesthetically pleasing mobile devices, both in form and function.

For supply chain practitioners, do not hesitate to look to consumer device providers for your mobile needs. While there will be industry specific providers of devices, you might be able to find what you need from the likes of Apple or Samsung. Device manufacturers could consider these potential other uses, but in truth they should just focus on their primary targets – the consumer. Technology players must take into consideration what this growth in mobility for the supply chain means for them. Not only might they be asked to created apps for the devices, but how else can they take advantage of the increase in mobile and connected computing power?

New sleek gadgets like smart watches, clothing with senors, smarter tablets and phones are not only exploding in the consumer space but also for your supply chain. Interesting times we live in. Now I have to get back in line for my new iPhone.


Tagged: Manufacturing, Supply Chain, Tablets, Warehouse

Matrix Commerce Tech Optimization Innovation & Product-led Growth Supply Chain Automation Cloud Digital Transformation Disruptive Technology Enterprise IT Enterprise Acceleration Enterprise Software IoT Blockchain ERP Leadership Collaboration M&A Chief Information Officer Chief Supply Chain Officer

iPhone 6 Plus – How Does it Stack Up for Business?

iPhone 6 Plus – How Does it Stack Up for Business?

1

The iPhone 6 and iPhone 6 Plus are “the biggest advancements in iPhone history”, Apple CEO Tim Cook told Apple fans around the world yesterday. But is a bigger iPhone a good idea for business users?

The answer depends on whether the iPhone 6 and iPhone 6 Plus will make it easier to do your work. Let’s take a look at five ways the two phones, with a 4.7 and 5.5 inch screen respectively, can improve your productivity.  

1. Communicate Faster

Smartphones with larger screens (“phablets”) are not only better for watching YouTube videos and photos. Business users can see more information in a single glance.

Apple has redesigned its native applications into two columns to take advantage of the extra screen real estate. The iPhone 6 Plus demonstration showed the Message app displaying the content of a message in the right column and the list of other messages in the left. That means you can jump in and out of text messages and emails without having to open and close each one to view the remaining list.

When you’re rushing between meetings it will make it easier to read the important messages from colleagues and leave the social texts for later. This is especially true of the iPhone’s Message app which lacks a Next button.

The iPhone 6 Plus further reduces the time to reply by squeezing in profile photos of each messager, providing context for the conversation.

It’s also worth pointing out the QuickType keyboard that suggests the next words for faster and more accurate messaging. The ability to see more on a smartphone is driving the boom in phablets, Canalys analyst Tim Coulling told the Guardian in May. "Bigger screens are becoming essential for browsing. Email gets easier on a big screen too."  

2. Work Faster in the Cloud

The screens on the iPhone 6 models are not just bigger – they have more pixels. The iPhone 6 Plus has a whopping 2 million pixels, double the iPhone 6.

Why are pixels so important? Most businesses are not fussed about prettier photos or videos. The real difference is that a higher resolution screen makes it easier to show more of a website without scrolling. This is great news for businesses who use browser-based applications to run their accounting, sales and marketing. Yes, many of them have mobile apps, but these are usually cut-down versions that lack key features.

The ability to fire up Safari and view the full web app will be a key attraction for the iPhone 6 Plus. We will probably see developers shift to responsive designs that make use of the phablet format. 

Just on the applications front – the new A8 processor makes the iPhone 6 25 percent faster than the previous generation. Quicker apps equals greater productivity. Add to that the longer battery life, particularly in the iPhone 6 Plus which has 80 hours of audio playback, 12 hours browsing and 16 days of standby time.  

3. Easier to Call

One neat feature that was kept under wraps until today is Wi-Fi Calling. If you are working in an office with terrible mobile reception, you can make and receive calls over the Wi-Fi network. If you move out of the office while on a call, the iPhone 6 will hand over seamlessly to the telco network. It no longer matters if you’re sitting deep inside a brick building, your phone will still work.

Another neat comms feature is voLTE which lets a user take calls over the high-bandwidth cellular network. Conversations are crisper and easier to understand; and thanks to simultaneous voice and data transmission over LTE, you can also look up something on your phone without losing the call. Wi-Fi connections will also work up to three times faster on an iPhone 6 thanks to a little reengineering.  

4. Single Digit Sign-On

Apple announced today that the fingerprint authentication system on the iPhone 5S, Touch ID, is being used to launch third-party apps (the one in the demo was online accounting program Mint). This is great news for businesses that use a lot of mobile applications on their smartphones. Entering passwords on the iPhone virtual keyboard is always a fiddly affair. It’s even more complex if you have to try to copy your login details from a password manager on the phone itself. If Touch ID becomes a single sign-on platform for iOS apps, happy days.  

5. Faster and Safer Expenses

The launch of mobile payments platform Apple Pay is great news for businesses. The iPhone 6 can scan your credit cards and then use them to pay for items at participating retailers. Millions of affluent iPhone owners will ensure that retailers roll out compliant point-of-sale systems pronto. The obvious advantage is security – the iPhone 6 doesn’t actually record the credit card number itself (it creates a unique number combined with the phone’s device ID) so if you lose the phone you don’t have to cancel your credit cards. Think of all the sales executives who run a corporate tab by handing their credit cards to the bar staff. With Apple Pay no retailer will ever see your credit card number or even your name. There’s no information for anyone to lose or card to skim. Given that we’re moving away from signatures to PINs, many employees will be happy to pay with Touch ID. After a long customer lunch you may not remember your PIN but you’ll always have your finger. Apple Pay opens the door to automated expense filing for employees. Although the demonstration didn’t show it, Apple Pay will probably send receipts to the email address attached to the iPhone 6. A simple rule in your email application could forward the receipt to an online accounting program or receipt scanning service such as Shoeboxed, Receipt Bank, Expensify or Concur. No more paper receipts stuffed in wallets until the end of the month. And the business owner can see outstanding liabilities from expense reimbursements in real-time.  

 

Downsides

Apple still needs to address weaknesses in its mobile strategy.

1. No Suites

A big miss for business users is the lack of integration with the two main cloud productivity suites, Microsoft Office 365 and Google Apps. Although they are owned by major competitors, it’s a shame Apple hasn’t done more to integrate its latest handsets with the dominant tools for business users.

2. Awkward Sound 

And as Samsung points out in its attack videos, the speakers are still on the bottom of the iPhone 6 rather on the front screen. This can be a little annoying on speaker mode in a noisy conference call.

3. Big Ain't Always Beautiful

Not everyone will love having a bigger phone. Heavy callers could resent prising a 5.5-inch block of metal and glass from their pants pocket while sitting at a desk. That said, I’ve heard that wide phones are more manageable if they maintain the same width. Remarkably, the profiles of the iPhone 6 and iPhone 6 plus are smaller than the iPhone 5C and iPhone 5S.

The iPhone has put up a good fight against Android in the corporate world. The bigger screen and security features make it more useful than earlier versions. Steve Jobs may be gone but it’s safe to say that Apple isn’t going anywhere.

This post first appeared on DigitalFirst.com.

Media Name: phone for business.jpg
New C-Suite Future of Work Chief Information Officer

10 Things We Want to Know About IoT - webinar

10 Things We Want to Know About IoT - webinar

The Importance of Addressing the Unknown

The Internet of Things is this year’s technology buzz word, but in the excitement over this new technology, we have forgotten to ask some important questions.

How will connectivity work? What about privacy? Can our internet infrastructure handle the demand?

Join R “Ray” Wang as he interviews entrepreneur and technology scholar, Richie Etwaru about this void in our knowledge of internet of things.

You will learn:

  • 10 things we want to know about the Internet of Things
  • How to avoid the pundit effect (talking a lot, but knowing little) when implementing new technologies 

Webinar Details:


Data to Decisions Matrix Commerce New C-Suite Next-Generation Customer Experience Sales Marketing Future of Work Innovation & Product-led Growth Tech Optimization Webinar AR Chief Customer Officer Chief Digital Officer

How Will Agencies Get the Attention of the CMO? Publicis Groupe Adobe Multi-firm Announces Always-On Service Delivery Platform /

How Will Agencies Get the Attention of the CMO? Publicis Groupe Adobe Multi-firm Announces Always-On Service Delivery Platform /

How will agencies get the attention of CMOs for marketing optimization and big data analytics? Here’s one approach: Publicis Groupe and Adobe announced a strategic partnership to deliver the Publicis Groupe Always-On Platform™, the first end-to-end marketing management platform from Publicis Groupe that automates and connects all components of a client’s marketing efforts.

This unique platform will standardize on Adobe Marketing Cloud, and for the first time in the industry, all agencies across Publicis Groupe will be able to create engaging content, access marketing intelligence, identify and build audience segments, deliver campaigns, and track and measure marketing performance through a unified technology and data structure.

Available to all agencies in the Publicis Groupe network, the platform will be anchored in VivaKi as an open framework so that every agency can deploy and brand it uniquely for use. Agencies currently slated to access the system include BBH, DigitasLBi, Leo Burnett, MSLGROUP, Publicis Worldwide, Razorfish, Rosetta, Saatchi & Saatchi, Starcom MediaVest Group, VivaKi and ZenithOptimedia.

The collaboration is expected to drive growth across the two companies, and accelerate Publicis Groupe’s goal to make combined digital and emerging market revenue 75 percent of its multi-billion dollar business by 2018.

It is a great partnership. My only concern is that this type of implementation requires organization change management on behalf of each organization and great leadership that understands their current organizations and the vision of the future state and where the agencies are going….. It will require the right leadership in each organization and the skill sets — people who are not only excited about using the technology, but is not so busy that they can learn to use and then optimize it. I believe it’s possible and that these firms can make it happen. They are well positioned to be the leaders.

That’s my take!
@drnatalie

VP and Principle Analyst, Connecting Marketing, Customer Experience and Customer Service

See you at Constellation’s Connected Enterprise, Half Moon Bay, CA Oct 29th-31st, 2014

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5 Easy Steps to Solve Your Digital Marketing Challenges Using Big Data Analytics: A Clear Path Forward for the CMO

5 Easy Steps to Solve Your Digital Marketing Challenges Using Big Data Analytics: A Clear Path Forward for the CMO

The world has gone digital, and no one feels the pressure more than the CMO. Customer segmentation presents challenges that are not possible to uncover with traditional methods. According to Forbes, “Gartner analyst Laura McLellan recently predicted that by 2017, CMOs will spend more on IT than their counterpart CIOs.” Those who don’t embrace analytics fully will lose their seat at the C-suite table. 

In this webinar, I will share my expertise on how CMOs can navigate the challenges of their evolving roles. Her marketing optimization framework enables assessment and evolution of marketing efforts as well as integration of analytics to improve bottom-line results.  We’ll use a 5-level maturity capability matrix to show how you can progress your marketing capabilities.
 
 Christy Maver, Director of Product Marketing at Actian, will present a set of Customer Analytics Blueprints designed to give CMOs a roadmap to address big data marketing challenges.
 
Reserve your seat to hear how Actian can help you accelerate Marketing analytics!
 
@drnatalie
VP and Principle, Constellation
Marketing, Customer Experience and Customer Service
 
 

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First Take - SAP’s SuccessConnect - Top 3 Takeaways Day 1 Keynote

First Take - SAP’s SuccessConnect - Top 3 Takeaways Day 1 Keynote

We have the opportunity to attend SAP’s SuccessConnect conference in Las Vergas, the user conference of the former SuccessFactors. In opening Mike Ettling said that attendance is at a record with over 2500 attendees – always a good sign.
 
 
 

Here are my top 3 takeaways of the Day 1 keynote – which is always more about the general business, with the Day 2 keynote more reserved to product as delivered by Dmitri Krakovsky tomorrow.



  • Another SuccessConnect – another transition. Last year it was the first time that SuccessConnect happened with a new leader, Lars Dalgaard having left SAP, and Shawn Price did a very good job re-assuring attendees that the new SuccessFactors would only be better than before, to quell any takeover angst. And overall that has panned out very well for SAP with most of the SuccessFactors clients staying loyal, giving both credit to SAP and the product vision. Of course it doesn’t hurt when all customer need a product, that is being promisingly delivered – which is EmployeeCentral.

    12 months later there is a new leader with Mike Ettling, who performed equally well with his first major keynote in front of the customer, user and partner base. A different style, it was all jeans on stage, a few more jokes and bringing back Lars Dalgaard on stage was a different delivery than last year, which – what matters most – was well received by the audience. 

  • Trends, Trends, … No HCM event these days without talk about Millennials. And the keynote even brought them on stage – two new graduates of the SAP sales academy talking about experiences, an then in true – as presumed – Millennial fashion taped Dalgaard’s view on where the industry is – right in to a SAP Jam session. It was all good – but looked a little bit too scripted. And in general we don’t think at Constellation Research that it’s about your date of birth, but your digital proficiency – read my colleague Alan Lepofsky’s report here). The implications for vendors are significant – as e.g. Jam is not only for the Millennials but for all users. If digital proficiency will postulate a different user experience – as it should – remains something to be seen – beyond SAP.

  • Major Service Improvements – Unfortunately only at the very end of the keynote – when the audience was as usual a little drained in attention span – Ettling announced a number of key services changes – unfortunately not explicitly mentioned on slides – so I may miss a few – but the key ones were:

    • A rolling roadmap of 12 months, which garnered direct applause. A good move as customers deserve to know and plan what’s ahead.
       
    • A separation of test and production. I think that is already the case – and probably this didn’t come over as clear as supposed to, meaning more that customers will have access to the new version before it goes to production. Certainly something SuccessFactors needed to address.
       
    • A release document 6 weeks before cut over. Not sure how late or early SAP customers learnt what is in a release but this is certainly a welcome change, too.

We need to find out more on these – and see if they are meant for both SAP HCM and SuccessFactors products and more, stay tuned. Ettling has an extensive services background from his time at NorthgateArinso and Unisys – so I am pretty sure he knows what stands behind these announcements, which ultimately should be all for the better for customers and ecosystem overall. Now SAP needs to deliver on them .


MyPOV


A successful start for this SuccessConnect – next executive transition handled well – stay tuned for the event report in the next days. We had asked SAP for roadmaps since the longest time – something that SuccessFactors as a SaaS company claimed it couldn’t (or needn’t) to do – so this is a change for the better.



 

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Where to Start: Lead by Letting Go

Where to Start: Lead by Letting Go

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As many of you know, I’m blogging toward a book on just how we do that  -- how do we design and lead organizations as the boundaries loosen and work is done by a blended workforce of employees, contractors, freelancers, alliance partners, and computers/AIs?
 
I had the chance to share some of my starting points with the MarketWatch community. Here are the bullets, but I hope you’ll take a look at the longer version in MarketWatch — and most importantly, please share your own perspective and experiences in the comments. How quickly do you think these transitions will take place? Will it be the same for large and small organizations?
 

How To Lead By Letting Go

  • Let go of traditional job reviews. Instead of the momentous annual sitdown, provide 24/7 performance feedback as needed. The colorful former Yahoo CEO Carol Bartz once fired a manager with no notice after the manager fought so hard for her idea--ultimately successfully -- that she alienated the colleagues she’d need to enact it.  Salesforce.com’s Work.com makes feedback as easy as checking-in on Facebook. Younger workers want more feedback and transparency in their work -- embrace that, as great ideas can come from unexpected places in the organization. 
  • Let go of stay-in-one-place work rules. Marissa Mayer may have had her reasons for cancelling telecommuting at Yahoo, but if you have the right systems, technology, and people in place, flexible workplace strategies are  an important part of most organizations. You get access to a global workforce and the work environment can better match the task.
  • Let go of education requirements of old. Google is hiring more people without college degrees -- if they can do the work. Automattic (the company behind WordPress.com) hires into its global workforce by having candidates take on a project as a contractor first.  Coursera, Udacity, Udemy, edX, and many others provide online, often free, ways to keep up the skills needed in the modern workforce. If you do want a degree, realize that you’ll eventually need another one or two to stay on top of the changing needs of the workforce.
  • Let go of traditional mentoring roles.  Mentoring is a two-way street where younger workers can share rapid-fire communication strategies and more senior colleagues can share wisdom around how to value the firehose of information. And like jobs, mentoring relationships can be more fluid with online matching services.

Thank You

Deborah Lohse of Santa Clara University made this post happen. She kicked off the MarketWatch opportunity by interviewing me after my Women of the Channel keynote and then walked me through edits for the OpEd format. 
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