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April 26 2026 04:04 AM
How Verizon manages AI agent sprawl
Verizon has been scaling its use of AI agents across its enterprise with a focus on operational efficiencies and customer experience. As a result, Verizon has had to put in process...
April 24 2026 12:04 PM
SAP Sapphire 2026 themes: AI agent accuracy, embedded domain knowledge and processes
SAP is planning to revamp its portfolio to quot;infuse deep domain know-how into SAP's AI agentsquot; at its SAP Sapphire conference in Orlando....
April 24 2026 07:04 AM
Meta gobbles up AWS Graviton capacity
Meta is now one of the largest customers of AWS Graviton chips. Amazon said Meta will deploy quot;tens of millions of Graviton coresquot; in a move that highlights how the CPU is b...
April 24 2026 05:04 AM
Cohere acquires Aleph Alpha to form US AI counterweight
Cohere is acquiring Aleph Alpha to focus on sovereign AI and provide a counterweight to US AI giants. Schwartz Group, the retail company that owns Lidl, has committed $600 million ...
Insight News
April 17, 2026
CarMax aims to up its customer experience under new CEO
CarMax CEO Keith Barr has a simple mission: Get consumers to purchase a car with fewer clicks.
Larry Dignan
Insight News
April 15, 2026
JPMorgan Chase, Goldman Sachs on Anthropic's Mythos, AI cyber risks
JPMorgan Chase and Goldman Sachs are testing Anthropic's Mythos model under Project Glasswing and noted that AI cybersecurity is a top risk factor.
Larry Dignan
Insight News
April 5, 2026
Zillow bets on content, context, data flywheel as AI differentiator
Zillow is betting that AI is going to be a boon to its business both internally and for customer experiences due to a hefty dose of proprietary data, context and the ability to tailor its own large language models.
Larry Dignan
Insight News
April 9, 2026
FedEx Freight eyes AI, simplified stack to unlock growth as independent company
FedEx Freight is about to become an independent company as it is spun off from FedEx. The technology and AI strategy for FedEx Freight will be to simplify operations, reduce customer friction and create an architecture that can leverage AI today as well as future advances.
Larry Dignan
Insight News
April 7, 2026
BT150 zeitgeist: It’s time to get practical about AI agents
CxOs in Constellation Research's BT150 are getting practical about AI agents, looking to align AI strategies with business outcomes with timelines to structurally reposition operating models with AI in about three years.
Larry Dignan
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