Lloyds Banking Group is building its next-generation machine learning (ML) platform on Google Cloud's Vertex AI in a move that will replace legacy systems.

Lowe's is betting that AI agents powered by Google Cloud can become do-it-yourself home improvement companions and offer personalized customer experiences.

Artificial intelligence (AI) agent projects are just starting, and many are in the proof-of-concept stage. What's clear is that your boardroom is about to ask for an agentic AI plan, if it hasn't already. With that backdrop, we dropped in on Boomi World 2025 to get a feel for emerging best practices and what…

Hitachi Digital Services is looking to leverage its ability to integrate operations technology (OT) and information technology (IT), combined with industry domain knowledge, data, and artificial intelligence.

AWS re:Inforce 2025 illustrated how the company's security approach is differentiated from the pack and how its built-in security approach will resonate as agentic AI scales. Yet, AWS's security story is a bit challenging to tell.

Dexcom, which makes glucose monitoring equipment and technology, is betting that it can dramatically expand its total addressable market for people with diabetes with a big assist from generative artificial intelligence (GenAI).

When Abrigo, which provides compliance, credit risk, and lending software for financial institutions, launched a series of new capabilities to its Abrigo AI suite in September this year, the effort was more than a product launch. The additions were the payoff in product velocity resulting from a broader cloud and data…

Public sector technology executives laid out a series of takeaways and best practices at the Google Public Sector Summit in Washington, D.C., in October. The takeaways ranged from focusing on your data foundation to use cases for artificial intelligence (AI) agents and the importance of training and human-in-the-loop…

Rimini Street's first act took 20 years, but the second one will move much faster as the company aims to layer agentic AI over legacy enterprise resource planning (ERP) systems. The strategy: enable enterprises to accelerate their automation and artificial intelligence (AI) plans while relegating reliable yet legacy…

Caterpillar has plans for AI-enabled features in its construction equipment; autonomy at scale and machine learning with computer vision, sensors, and edge computing. The bigger story, however, may be the years of transformation, data preparation, and technology infrastructure leading up to Caterpillar's big CES 2026…

ZohoDay 2026 in February featured dozens of takeaways and insights from an enterprise software company that has historically been disruptive and offers great value for the money. And artificial intelligence (AI) is likely to push the software-as-a-service (SaaS) hunger games more into its favor.

Software-as-a-service (SaaS) companies are being repriced, reevaluated, and rethought as analysts, investors, and customers wonder how artificial intelligence (AI) agents will affect the category. CxOs need to go through the same exercise to make sure that they don’t get stuck as enterprise software is disrupted.

Anthropic is a) a software-as-a-service (SaaS) killer, b) a disruptor of multiple industries with its Claude large language model (LLM) and the agentic apps built around it, c) an ingredient brand for enterprise software, d) already part of the enterprise technology establishment via a well-worn SaaS playbook, or e)…

Zillow, a leading real estate marketplace and media company, is betting that AI will be a boon to its business, both internally and in customer experiences, thanks to a hefty dose of proprietary data, context, and the ability to tailor its own large language models (LLMs).

Certinia recently launched Veda, an intelligent operations engine comprising a suite of AI agents and actions that sit on top of its professional services automation (PSA) platform.

Macy’s has rolled out a Google Cloud–powered AI agent called Ask Macy’s, a concierge that leverages multimodal capabilities to move sales along and sort through the retailer’s 2.5 million stock-keeping units (SKUs).