Salesforce Unveils Breakthrough IoT Cloud, Powered by Salesforce Thunder

Vice President and Principal Analyst
Constellation Research

Holger Mueller is VP and Principal Analyst for Constellation Research for the fundamental enablers of the cloud, IaaS, PaaS and next generation Applications, with forays up the tech stack into BigData and Analytics, HR Tech, and sometimes SaaS. Holger provides strategy and counsel to key clients, including Chief Information Officers, Chief Technology Officers, Chief Product Officers, Chief HR Officers, investment analysts, venture capitalists, sell-side firms, and technology buyers.  Coverage Areas: Future of Work Tech Optimization & Innovation  Background: Before joining Constellation Research, Mueller was VP of Products for NorthgateArinso, a KKR company. There, he led the transformation of products to the cloud and laid the foundation for new Business Process as a…...

This morning Salesforce released information on what is likely going to be the most important announcement of this year’s Dreamforce user conference, currently taking place in San Francisco.

So let’s dissect the press release in our customary style, it can be found here:

SAN FRANCISCO—DREAMFORCE 2015?—Sept. 15, 2015—Salesforce (NYSE: CRM), the Customer Success Platform and world’s #1 CRM company, today announced Salesforce IoT Cloud. Powered by Thunder, a massively scalable, real-time event processing engine, IoT Cloud connects billions of events with Salesforce, unlocking insights from the connected world that empower anyone to take the right action, for the right customer, at the right time.

MyPOV – So we learn Salesforce Thunder is a real time event processing engine that connect things with Salesforce applications. It seems to be smart about doing the right thing at the right time.

“Salesforce is turning the Internet of Things into the Internet of Customers,” said Marc Benioff, chairman and chief executive officer, Salesforce.“The IoT Cloud will allow businesses to create real-time 1:1, proactive actions for sales, service, marketing or any other business process, delivering a new kind of customer success.”

MyPOV – Benioff explains more what is mentioned above, connect things data with customer data, of course for customer success, which seems to stay as the leitmotiv for Salesforce at this Dreamforce (which is good news – see my blog posts on too many pivots below).

Connected World, Disconnected Data
The combination of mobile, social, sensor, wearable and cloud technologies has triggered a deluge of data. More than 90 percent of the world’s data has been generated over the last two years. And, with the number of connected devices projected to reach 75 billion by 2020, the volume of data available is expected to grow exponentially.

MyPOV – Good point to raise the data volume and deluge, will be interesting how Salesforce plans to scale for it.

This world of connected devices and digital content presents an enormous opportunity for companies to take advantage of the new data. In a June 2015 report, the McKinsey Global Institute estimates that IoT applications may have a potential economic impact of as much as $11.1 trillion per year by 2025. However, businesses have been unable to capitalize on the vast volume of data from the Internet of Things.

MyPOV – We know it’s a big next generation application example, and agree that enterprises must have an IoT strategy going forward.

Salesforce IoT Cloud, Powered by Thunder—Connecting to the Internet of Customers
IoT Cloud empowers businesses to connect data from the Internet of Things, as well as any digital content, with customer information, giving context to data and making it actionable—all in real-time. Thunder, built on a massively scalable, modern architecture, can "listen" to the connected world, ingesting billions of events a day, from any source. IoT Cloud’s capabilities include:

• Listen to the World at IoT Scale: IoT Cloud connects everything to Salesforce. In addition to the Internet of Things, connecting to phones, wearables, windmills and industrial turbines and other devices, IoT Cloud connects data from websites, social interactions and more to Salesforce. By connecting the billions of real-time events and digital content with Salesforce, the IoT Cloud brings customer context to transactional data.

MyPOV – We learn that the Salesforce IoT Cloud has listening capabilities to IoT data and connectivity capabilities not only to the things, but also website, social and more data. So it looks like Salesforce is leveraging some of its social listening and monitoring capabilities (all the way back to the Radian6 acquisition).

• Trigger Actions with Real-time Rules: With IoT Cloud, business users can use intuitive, point- and-click tools to define, modify and set rules and logic for events that can trigger actions across Salesforce. A global fleet management company, for example, can enforce passenger safety standards by setting filters for “hard brakes” or “hard accelerations” and defining rules that trigger in-car sensors to log service cases reporting possible instances of erratic driving. Or, a national retailer holding a holiday sale can set rules based on loyalty program status, inventory or sales performance, triggering retail beacons to send discount offers to in-store shoppers in real-time.

MyPOV – So next to listening Salesforce is deploying ‘triggers’ based on rules. Good news they seem to be able to be even user defined. It looks like Salesforce is leveraging more of the Analytics Cloud (aka Wave) capabilities here (see below for our take on its announcement). Good to see Salesforce making tangible examples.

• 1:1 Proactive Engagement through Salesforce: IoT Cloud seamlessly works across the Salesforce Customer Success Platform to surface insights and trigger real-time 1:1, personalized actions for sales, service, marketing or any other business process. For example, a thermostat provider can parse through billions of events gathered from weather forecasts, sensors and temperature settings to proactively alert customers on how to manage their HVAC usage within their predefined budget. Or, a vehicle assistance service partnering with an auto brand can send personalized offers on behalf of local dealers based on sensor data that tracks fluid levels and mileage.

MyPOV – Well that was a table stake – of course an IoT initiative by an application vendor… should work with the applications of that vendor. No surprise, but expected.

Comments on the News
• “Emerson is reinventing customer service,” said Todd Finders, CIO of Emerson Climate Technologies. “By integrating our connected comfort products and services with customer data in Salesforce in real-time, we will be able to address our customers’ needs in a proactive, personalized way.” […]

MyPOV – Always good see customer quotes endorsing the new capabilities in press release.

Salesforce Ecosystem Expands with IoT Partners
Salesforce is accelerating the adoption of IoT Cloud with initial launch partners ARM, Etherios, Informatica, PTC ThingWorx and Xively LogMeln that provide connectivity between devices and the Internet. The company will continue to expand its ecosystem of IoT partners to enable businesses to connect with their customers in a whole new way.

MyPOV – Good to see partners on the press release right away. It looks like partners will provide Salesforce with data (ARM, see the recent ‘chip to cloud announcement with IBM on my blog, too), Informatica, Xively LogMeIn and PTC ThingWorx for connectivity and Ehterios on an application side.

Salesforce App Cloud—the Unified Platform for Delivering Connected Apps Fast
Thunder is part of the Salesforce App Cloud, an integrated set of platform services that enable businesses to develop connected apps fast. With services for rapid app development, modern user experiences, integration, mobile app dev, identity management, compliance, governance and more, App Cloud is the most comprehensive and agile platform available to CIOs to deliver their app portfolio. App Cloud also includes an ecosystem of 2.3 million developers, who have built 5.5 million apps, and the AppExchange, the world’s largest enterprise app marketplace, which features more than 2,800 ISV apps and and 40 Lightning Components. All of this runs on the industry’s most trusted enterprise infrastructure that delivers approximately 3.7 billion transactions every business day.

MyPOV – Good to see that this is not ‘another’ cloud, but Salesforce Thunder is part of Salesforce App Cloud (the IoT Cloud is part of it, too then?), always good to see software vendors re-suing assets and creating synergies (see below my take on the Salesforce App Cloud).

Pricing and Availability
• IoT Cloud will be in pilot the first half of 2016 with generally availability later in the year. Pricing will be announced at the time of general availability.

MyPOV – Kudos to Salesforce for sharing ETA and at least give a date for pricing.

Overall MyPOV

It’s good to see Salesforce finding an IoT story, starting with event processing and ‘trigger’ like actions related to events and trends derived from the Things data. Was it 2 (or even 3) years ago when Marc Benioff pulled out his toothbrush doing a keynote, talking about his dentist knowing how well he used the brush? Well, we seem to be closer to realizing this now with Salesforce products and technology, always good for vendors to deliver. It also looks like Salesforce is re-using assets from Salesforce App and Analytics Cloud – which is always a good best practice for software vendors.

On the concern side the announcement is vague from a technical perspective. It is not clear how the event listener works, how the actions work and how they scale. Salesforce will have to shed more light on this – hopefully soon. Moreover any complete IoT strategy needs to offer Hadoop scale data management, storage and analytics usage, something this announcement does not mention. It looks like Salesforce sees its IoT strategy (for now) as connectivity issue, but this is not a long term IoT strategy (though a typical one for application vendors). Instead of bringing IoT data to the enterprise applications, we see it much more that enterprise application data has to come to the IoT data.

Overall a good first step by Salesforce, creating value for existing customers, but much more needs to follow to make Salesforce an IoT contender, and Salesforce App Cloud a veritable IoT platform contender. Maybe something Salesforce does not want to become. We will learn more at Dreamforce, stay tuned.

And if ready for some watching - checkout my video what I would like Salesforce to address this Dreamforce:

2015 SuperNova Award Finalists Announced

The judges' votes are in. Constellation Research is happy to announce the finalists for fifth annual SuperNova Awards for leaders in disruptive technology! The Constellation SuperNova Awards recognize the leaders and teams leading successful disruptive technology implementation projects.

We at Constellation know advancing the adoption of disruptive technology is not easy. Disruptive technology adoption often faces resistance from supporters of the status quo, myopia, and financial constraint. We believe actors fighting these forces to champion disruptive technology in their organizations help, not only their organizations, but society as a whole to realize the potential of new and emerging technologies.

On September 21, 2015 the polls open to the public. Be sure to return to the Constellation website to vote for SuperNova Award winners!

The SuperNova Award finalists will join the Constellation team at The SuperNova Awards Gala Dinner on November 5, 2015 where we will announce the winners of the 2015 SuperNova Awards. The Gala Dinner will take place on the first night of Constellation’s Connected Enterprise innovation summit.

Read the SuperNova Award Finalists' case studies.

2015 SuperNova Award Finalists

Consumerization of IT & The New C-Suite

Russell Foltz-Smith, TrueCar
Daniel Hart, MEDHOST
Craig Pavia, Department of Foreign Affairs, Trade & Development Canada
Martin Brodbeck, SterlingBankcheck

Data to Decisions

Rasim Manavoglu, MUDO
Joshua Marshall, State of Indiana
Alda Mizaku, Mercy Health
Jamie Oswald, Mercy Health
Mike Peterson, Neustar, Inc.
Scott Salter, Cox Automotive
Sam Savage, Barclays

Digital Marketing Transformation

Naveen Gunti, Tumi Holdings, Inc.
Tushar Patel, Innotas
Michael Seminara, Janome America
Dan Sichel, Mind Share World
Tom Vu, Atmel Corporation
John Sahagian, Baxter Credit Union

Future of Work

Asha Aravindakshan, Ashoka
Geoff Corb, Johns Hopkins University
Cris Debord/Kenny Bailey/Brandon Garner, Dollar General
Steve Nava, Luminex
Hadi Partovi, Code.org
Helen Scott, Canadian Network for Maternal, Newborn and Child Health
Christian Trujillo, Western Union
Phillip Young, Dowco Consultants Ltd.
Donna Morris, Adobe

Matrix Commerce

Steve Carlson, FloraCraft
Rodney Henson, MetLife
Jordan Kivelstadt, Free Flow Wines
Erica Stevens, Dylan’s Candy Bar
David Tomlinson, ConAgra Foods
Ajit Sivadasan, Lenovo

Next Generation Customer Experience

John Bollen, MGM Resorts International
Dennis Bromley, Mountain America Credit Union
Mark Fordham, Central Desktop
Belinda Rushing, nTelos Wireless
Aparajita Gupta, Firstsource Solutions Ltd.
Brian Murray, CoTap
Howard Tarnoff, Ceridian
Dan Wallis, Kaiser Permanente
Bill Zhang, SAP and the National Basketball Association (NBA)

Technology Optimization and Innovation

Erica Stevens, Dylan’s Candy Bar
Dr. David Bray, Federal Communications Comission
Jeffrey Cohen, The MENTOR Network
Carter Maslan, Camio
Bob Moore, InterMetro Industries
Eric Quinn, C&S Companies
Julien Ramond, Club Auto Roadside Services Ltd., a CAA company
Heather Maniscalco, Blackboard, Inc.
RJ Smith, Venture Technologies
Keth Zecchini, Parsons Brinckerhoff
Paul Wright, Accuride

Data to Decisions Future of Work Marketing Transformation Matrix Commerce New C-Suite Next-Generation Customer Experience Tech Optimization Innovation & Product-led Growth AR Executive Events Chief Customer Officer Chief Digital Officer Chief Executive Officer Chief Financial Officer Chief Information Officer Chief Marketing Officer Chief People Officer Chief Procurement Officer Chief Supply Chain Officer

Read more about 2015 SuperNova Award Finalists Announced

Dreamforce: Salesforce Unveils the Next Wave of Salesforce Analytics Cloud

Holger Mueller

Vice President and Principal Analyst
Constellation Research

Delivering Actionable Insights Across the Customer Success Platform - Glass half full - and half empty!

This morning Salesforce announced the latest progress on their analytics platform - as part of the Salesforce Analytics Cloud. It is an important area to watch as Salesforce for a long time has not been competitive on the reporting, data exploration side.

The press release can be found here - let's take a peek on my takeaways:

In case you don't have a chance to watch the video, let's go with these few bullets

Salesforce brings consistent visualization between OLAP and OLTP - a good move
Salesforce brings integration of insight and action, all the way into the OLTP apps - a good move
ISVs are endorsing Salesforce Analytics Cloud - mentioned are Apptus, FinancialForce, Steelbrick and Vlocity - a good sign of value that Salesforce has created with Analytics Cloud

MyPOV

It's good to see Salesforce addressing the analytics and overall reporting / data visualization space on its platform. For a long time Salesforce has lacked adequate, modern reporting and visualization capabilities, even leaving this area explicitly to (partner) ISVs in the past. So more value for Salesforce customers.

On the concern side Salesforce Analytics Cloud is far from real time - with hourly updates to the platform. And while that is good enough and an improvement for Salesforce users, it is not best practice in 2015 anymore, where users need and demand more and faster information. Moreover Salesforce does not have the capability to tap into Hadoop scale BigData, where more and more business relevant and critical (think IoT) information reside.

So a step forward for Salesforce users, still work to be done to catch up with the best of breed platforms. Stay tuned, we will be watching.

Revenue & Growth Effectiveness New C-Suite Data to Decisions Tech Optimization Dreamforce financialforce salesforce business finance ML Machine Learning LLMs Agentic AI Generative AI AI Analytics Automation Marketing SaaS PaaS IaaS Digital Transformation Disruptive Technology Enterprise IT Enterprise Acceleration Enterprise Software Next Gen Apps IoT Blockchain CRM ERP Healthcare Customer Service Content Management Collaboration Cloud CCaaS UCaaS Enterprise Service Chief Financial Officer Chief Information Officer Chief Technology Officer Chief Information Security Officer Chief Data Officer Chief Executive Officer

Read more about Dreamforce: Salesforce Unveils the Next Wave of Salesforce Analytics Cloud

10 Ways Analytics Accelerate Digital Manufacturing

42% of manufacturers say big data and analytics as their highest priority in 2015.
56% of power distribution providers rank big data and analytics within their top three priorities for 2015.
61% of aviation companies consider big data and analytics their highest priority this year.

Bottom line: Digital manufacturing strategies are gaining ground as manufacturers adopt big data and analytics to improve operational effectiveness, time-to-market, new product development and increase product quality and reliability.

Analytics Are Fueling Digital Manufacturing Growth

Big data and analytics adoption by manufacturers is the first step many are taking to create a galvanized, intelligent digital thread that unifies every aspect of their value chains. For aerospace manufacturers whose supply chains are exceptionally complex, big data and analytics are revolutionizing value chains starting with suppliers and progressing through all operations.

The majority of manufacturers are relying on analytics to improve order accuracy, shipment & cycle time performance, and product quality. Those excelling at digital manufacturing strategies are gaining additional analytical insights into how they can make decisions more accurately, quicker and with lower potential costs and risks.

The manufacturing industry generates more data than any other sector of the global economy on a consistent basis. The more complex a given manufacturers’ operations are, the more valuable the insights gained from big data and analytics. The following comparison of big data analytics priorities by industry from a recent speech given by Jeff Immelt, CEO and President of General Electric illustrates this point:

Source: GE Minds and Machines Presentation, Jeff Immelt, CEO & President, General Electric.

10 Ways Analytics Are Accelerating Digital Manufacturing

The ten ways analytics is accelerating digital manufacturing adoption globally include the following:

Providing real-time operator intelligence (70%), remote monitoring and diagnostics (66%), and condition-based maintenance (59%) are the three most valuable areas for analytics GE customers mentioned in a recent survey. GE’s industrial customers are looking to tailor pre-built applications that can deliver the eight different functional areas shown in the graphic below. Manufacturers are looking to asset performance management as an integral part of their digital thread’s analytics and insight.

Source: GE Minds and Machines Presentation, Jeff Immelt, CEO & President, General Electric.

Using data modeling to improve production workflows is improving Earnings Before Interest & Taxes (EBIT) by 55% for a chemical manufacturer. Using analytics and data modeling to make more accurate, efficient decisions encompassing making or buying ingredients, choosing to substitute an ingredient or not, optimizing equipment usage and/or reliability and gaining incremental sales through increased production capacity is leading to a significant improvement in EBIT for a leading chemical manufacturer on a consistent basis. The following graphic provides insights into the contributions of each factor in improving EBIT performance.

EBIT Growth

Source: Taming manufacturing complexity with advanced analytics. McKinsey & Company by Patrick Briest, Valerio Dilda, and Ken Somers February 2015.

Planning-execution integration in production centers and real-time production integration are two areas where analytics are having the greatest impact on manufacturers’ operating expenses (OPEX). When analytics are integrated as part of a digital manufacturing strategy, supply chains benefit when Web-EDI (Electronic Data Interchange) and real-time order conformation are implemented and analyzed for continual improvement.

Source: Operational Excellence through Digital in Manufacturing Industries. Capgemini Consulting.

Optimization tools (56%), demand forecasting (53%), integrated business planning (48%) and supplier collaboration & risk analytics (46%) are being rapidly adopted by manufacturers today, setting the foundation for digital manufacturing growth. Deloitte recently interviewed supply chain executives regarding the thirteen fastest-moving technical capacities they are using today and expect to use in the future. The following graphic provides an overview of supply chain capabilities current in use and what percent of each they expect to use in the future.

Source: Supply Chain Talent of the Future Findings from the third annual supply chain survey. Deloitte. 2015.

Analytics is integral to making the vision of Industrie 4.0 a reality. Industrie 4.0 is a German government initiative that promotes automation of the manufacturing industry with the goal of developing Smart Factories. Analytics is extensively used in manufacturing centers who are in the process of reengineering their entire operations to attain Industrie 4.0 compliance. Manufacturing value chains in highly regulated industries that rely on German suppliers and manufacturers are also relying on analytics extensively to guide their Industrie 4.0 journey. A recent Deloitte study of Industrie 4.0 adoption found that research and development (43%) will see the greatest transformational contribution from Industry 4.0.

Source: Industry 4.0: Challenges and solutions for the digital transformation and use of exponential technologies. Deloitte Consulting, 2015

Analytics is enabling manufacturers to also scale real time cloud-based operational intelligence, condition-based monitoring, monitoring & diagnostics and asset lifecycle management across global manufacturing centers. Capturing, aggregating, analyzing and taking action on analytics across all production centers using the GE Predix Cloud will also accelerate digital manufacturing growth over time. Integrating analytics, industrial and sensor data into a scalable series of data models and apps delivered as a Platform-as-a-Service (PaaS), GE will make this service commercially available in 2016. The following graphic illustrates how complex manufacturers could use Predix Cloud to improve operational efficiency and quality.

Source: Jeff Immelt Presentation on Pivot Strategy, December 16, 2014

Analytics is providing greater insights into product, process, program and service quality, forcing manufacturers to revamp existing production centers and make them more efficient. Gaining greater insight into which production centers and factories are delivering the highest quality products and why is now possible. The vision of unifying quality across an enterprise quality management and compliance (ECQM) framework is now a reality, driving greater digital manufacturing growth as a result. The following graphic from Tableau is an example of a manufacturing quality dashboard.

Source: Manufacturing Analytics Quality Dashboard

Increasing production yields through the use of more effective supplier quality management and bill of material (BOM) planning integrated within production processes. Analytics is extensively being used today for supplier audits, supplier quality management and traceability. Capitalizing on the full value of these analytics is a strong catalyst for manufacturers to move closer to digitizing their operations.

Using analytics to predict machine failures before they occur reduces downtime, production costs and increase customer satisfaction. In highly regulated industries production equipment is periodically audited and reviewed for conformance to specific standards. Integrating even the simplest sensor into production equipment can deliver valuable insights into what factors cause it to fail. Analytics are providing Failure Mode and Effects Analysis (FMEA) in real-time today, providing manufacturers with a glimpse into which equipment and machinery will most likely fail when. Knowing this can save literally millions of dollars in lost production time.

Adopting Pareto Analysis to continually improve schedule, quality and cost performance to the cell or production center level is driving digital manufacturing adoption. Determining which factors are enhancing or reducing product, process and program quality is now possible using advanced manufacturing analytics. Differentiating between the many symptoms of a quality problem and its root cause is now becoming possible, especially for companies pursuing digital manufacturing strategies.

Additional sources of information on the impact of analytics on digital manufacturing:

Arc Advisory Group, GE Predictivity Solutions Deliver Industrial Internet Benefits. Link: https://www.gesoftware.com/sites/default/files/ARC_PS.pdf

Big Data Analytics in Supply Chain: Hype or Here to Stay? Accenture Global Operations Megatrends Study. Accenture.

Cloud Adoption Accelerates Within Manufacturing Vertical. By Bob Violino. Information Management. Link: http://www.information-management.com/news/infrastructure/Cloud-Computing-Adoption-Manufacturing-Vertical-IDC-Research-10026794-1.html

Digital Manufacturing and Design Institute: http://dmdii.uilabs.org/

Digital manufacturing: The revolution will be virtualized. August 2015 by Brian Hartmann, William P. King, and Subu Narayanan. McKinsey & Company. Link: http://www.mckinsey.com/insights/operations/digital_manufacturing_the_revolution_will_be_virtualized

Digitizing Manufacturing: Ready, Set, Go! Manufacturing at the verge of a new industrial era. Capgemini Consulting. Link: https://www.de.capgemini-consulting.com/resource-file-access/resource/pdf/digitizing-manufacturing_0.pdf

Evolving Infrastructures of the Industrial IoT The Rise of Smart Machines in the New Internet Economy By Mike Barlow Publisher: O’Reilly Released: August 2015. Free e-book: http://www.oreilly.com/iot/free/evolving-infrastructures-of-industrial-iot.csp

FAQ: The Digital Manufacturing & Design Innovation Institute (DMDII) & the Clean Energy Manufacturing Innovation Institute on Smart Manufacturing (“Smart Manufacturing”). January 26, 2015. Link: http://manufacturing.gov/docs/Digital-vs-Smart-Mfg-Inst-Comparison.pdf

From Data to Insight: Big Data and Analytics for Smart Manufacturing Systems. Dr. Sudarsan Rachuri. Program Manager. Smart Manufacturing Systems Design and Analysis Systems Integration Division Engineering Laboratory NIST. Link: http://cci.drexel.edu/bigdata/bigdata2014/IEEE%20Panel%20Remarks-Sudarsan.pdf

GE Announces Predix Cloud – The World’s First Cloud Service Built for Industrial Data and Analytics.

Industry 4.0: Opportunities and challenges of the industrial internet, Price Waterhouse Coopers. Link: http://www.strategyand.pwc.com/media/file/Industry-4-0.pdf

Industry 4.0: Challenges and solutions for the digital transformation and use of exponential technologies. Deloitte Consulting, 2015

Manufacturing’s next act. McKinsey & Company, by Cornelius Baur and Dominik Wee. Link: http://www.mckinsey.com/insights/manufacturing/manufacturings_next_act

Smart Manufacturing Leadership Coalition: https://smartmanufacturingcoalition.org/

Supply Chain Talent of the Future Findings from the third annual supply chain survey. Deloitte. 2015

Taming manufacturing complexity with advanced analytics. McKinsey Quarterly, written by Patrick Briest, Valerio Dilda, and Ken Somers. February, 2015: Link: http://www.mckinsey.com/insights/operations/taming_manufacturing_complexity_with_advanced_analytics

Filed under: Analytics, Cloud Computing, Louis Columbus' blog, SaaS ERP, SaaS Forecasts Tagged: 10 Ways Analytics Are Accelerating Digital Manufacturing, Analytics, Analytics and Big Data in Manufacturing, Big Data, Digital Manufacturing, Louis Columbus' blog, Manufacturing Intelligence, Software-as-a-Service

Data to Decisions Chief Information Officer

Read more about 10 Ways Analytics Accelerate Digital Manufacturing

What I would like Salesforce to address this Dreamforce 2015

Holger Mueller

Vice President and Principal Analyst
Constellation Research

The annual Dreamforce event is upon us - so before things get crazy - let's sort our some thoughts before the event, not in a long post, but a video.

So let's take a peek:

If you didn't have a chance to watch - some key thoughts in good old writing:

Will the message change from 'Customer Success Platform'?
Salesforce announced the Salesforce App Cloud, time to dig a little deeper.
Let's see what is next for Lightning - and a follow up on Shield, all announced in the last 12 months.
Along the same line let's see what is going on in "Analytics" with Wave - is more real time coming? Will it become 'true' analytics - read more here.
A chance to checkin the ecosystem - always good to check the pulse on the showfloor.
Salesforce has been very successful but its core architecture is getting 15+ years old - is it now time to re-platform (my guess) and it is time to share that?

Next-Generation Customer Experience Future of Work Innovation & Product-led Growth Tech Optimization New C-Suite Data to Decisions Dreamforce salesforce PaaS ML Machine Learning LLMs Agentic AI Generative AI AI Analytics Automation business Marketing SaaS IaaS Digital Transformation Disruptive Technology Enterprise IT Enterprise Acceleration Enterprise Software Next Gen Apps IoT Blockchain CRM ERP finance Healthcare Customer Service Content Management Collaboration Chief Customer Officer Chief Information Officer Chief Technology Officer Chief Information Security Officer Chief Data Officer

Read more about What I would like Salesforce to address this Dreamforce 2015

Event Invitation: Webinar on Building Win-Win Relationships With Oracle

R "Ray" Wang

Principal Analyst and Founder
Constellation Research

R “Ray” Wang is the CEO of Silicon Valley-based Constellation Research Inc. He co-hosts DisrupTV, a weekly enterprise tech and leadership webcast that averages 50,000 views per episode and blogs at www.raywang.org. His ground-breaking best-selling book on digital transformation, Disrupting Digital Business, was published by Harvard Business Review Press in 2015. Ray's new book about Digital Giants and the future of business, titled, Everybody Wants to Rule The World was released in July 2021. Wang is well-quoted and frequently interviewed by media outlets such as the Wall Street Journal, Fox Business, CNBC, Yahoo Finance, Cheddar, and Bloomberg. Short Bio R “Ray” Wang (pronounced WAHNG) is the Founder, Chairman, and Principal Analyst of Silicon Valley-based Constellation Research Inc. He…...

Dealing With Tough Contract Negotiation Scenarios

Join me Thursday, September 24th, 2015 from 8 to 10 am PT for a webinar chat that shares best practices in building win-win relationships with Oracle

With the experience of negotiating thousands of Oracle contracts, this is an exclusive webinar on building your Oracle relationships. Key topics to be covered include:

Oracle License Management
Contract Negotiation Tips
Software Audit Defense
Oracle Cloud Programs
Understanding the Oracle ULA

To have an effective relationship, you need to have visibility and control of your Oracle software estate, know your Oracle license position, and understand how to negotiate with Oracle for new contracts, renewals and cloud migrations.

To join, just register here.

Disclosure

Although we work closely with many mega software vendors, we want you to trust us. For the full disclosure policy,stay tuned for the full client list on the Constellation Research website.

* Not responsible for any factual errors or omissions. However, happy to correct any errors upon email receipt.

Tech Optimization Marketing Transformation Innovation & Product-led Growth Webinar AR Leadership Chief Information Officer Chief Experience Officer

Read more about Event Invitation: Webinar on Building Win-Win Relationships With Oracle

#SocBiz #FutureOfWork News Week Ending Sep 11, 2015

Alan Lepofsky

Vice President & Principal Analyst
Constellation Research

Alan Lepofsky - VP and Principal Analyst, Constellation Research. With almost two decades of experience in the collaboration software industry, Lepofsky helps organizations improve the way their employees work together to get their jobs done. Lepofsky’s primary research area The Future of Work, focuses on: integrating collaboration and business processes (Purposeful Collaboration), structuring work via Social Task Management, leveraging analytics and digital assistants to work more productively, the strategic impact of mobile computing on business transformation, and measuring workforce culture based on Digital Proficiency instead of age. Twitter: @alanlepoLinkedIn: https://ca.linkedin.com/in/alanlepo     , Title: Big IdeasIntelligent Collaboration: The Intersection of…...

Here is a recap of some of the key news of the last week in the Social Business / Employee Collaboration / Future of Work world.

Did I miss something big? Please post a link in the comments.

Reference Links:

Azendoo Grabs $1.5 Million For Its Collaboration Platform For Marketing Teams

Dynamic Sigal Closing $22M Financing Round, Fantastic Growth and a New Executive

Microsoft Office updates for the iPad Pro, iOS 9 and WatchOS 2

Announcing availability of Office Online Server Preview

Snip makes you even more productive using Microsoft Office

IBM Watson Health Announces New Partnerships, New Cloud Services and Global HQ in Cambridge, MA

IBM acquires StrongLoop - nodejs comes to BlueMix

Introducing the Salesforce App Cloud

Learn Salesforce with Trailhead | free training, tutorials

Salesforce Health Cloud: Putting Patients at the Center of Their Care

Salesforce Dreamforce '15: September 15-18, 2015, San Francisco

Salesforce Dreamforce 2015 Sessions: To Send or Post: The Roles of Email, Social and Other Collaboration Tools

Constellation's Connected Enterprise 2015

Future of Work Tech Optimization Innovation & Product-led Growth New C-Suite Marketing Transformation Next-Generation Customer Experience Revenue & Growth Effectiveness Data to Decisions Digital Safety, Privacy & Cybersecurity Chief Marketing Officer Chief People Officer Chief Revenue Officer Chief Experience Officer

Read more about #SocBiz #FutureOfWork News Week Ending Sep 11, 2015

IBM acquires StrongLoop - nodejs comes to BlueMix

Holger Mueller

Vice President and Principal Analyst
Constellation Research

This morning IBM acquired StrongLoop - a key player in the nodejs space. Instead of writing a blog post - I went with the new medium - video...

So take a peek...

MyPOV

Overall a good move by IBM, delivering on the API Economy vision, that was formulated about 2 years ago at the software units global analyst event. BYOL is powerful and will bring a large IaaS platform to nodejs developers courtesy of BlueMix and SoftLayer. What it will mean for the opensource dynamics of nodejs - we will have to see. We have not seen (or missed) larger commitments by IBM to the community. And one more thing to learn about BlueMix - which is growing fast - but needs to educate developers, so hearing that a BlueMix garage offering will be available right away is good news for ecosystem development.

Tech Optimization Data to Decisions Digital Safety, Privacy & Cybersecurity Innovation & Product-led Growth Future of Work Next-Generation Customer Experience softlayer IBM Chief Information Officer

Read more about IBM acquires StrongLoop - nodejs comes to BlueMix

Alteryx Does Self Service, Big Data Processing, Too

Doug Henschen

Former Vice President and Principal Analyst
Constellation Research

Doug Henschen is former Vice President and Principal Analyst where he focused on data-driven decision making. Henschen’s Data-to-Decisions research examines how organizations employ data analysis to reimagine their business models and gain a deeper understanding of their customers. Henschen's research acknowledges the fact that innovative applications of data analysis requires a multi-disciplinary approach starting with information and orchestration technologies, continuing through business intelligence, data-visualization, and analytics, and moving into NoSQL and big-data analysis, third-party data enrichment, and decision-management technologies. Insight-driven business models are of interest to the entire C-suite, but most particularly chief executive officers, chief digital officers,…...

Alteryx Analytics 10.0 brings self-service data prep and analysis to high-scale platforms with in-database processing on Amazon Redshift, Cloudera Impala, Microsoft SQL Server, Oracle Database, Spark and Teradata.

Can analytics upstart Alteryx give data analysts the best of both worlds?

On the one hand, Alteryx Analytics 10.0, the company’s software release announced last week, supports self-service data prep and data analysis with simplified desktop software. At the same time the product gives customers options for broad collaboration and big-data processing power on centralized platforms. Here’s how Alteryx is attempting to do it all.

Founded in 2010, Alteryx started out as predictive and geospatial analytics specialist with self-service data-prep and analysis capabilities. The trouble was it was growing slowly with an all-or-nothing entry-level deployment that started at $60,000, including an analytical designer, data-blending capabilities and third-party geospatial and enrichment data.

In 2014 Alteryx totally changed its go-to-market strategy, borrowing a page from the land-and-expand playbook of partner Tableau Software. Instead of the all-in approach, the vendor decided to offer the Alteryx Designer desktop at $4,000 per user. For collaboration around analytic apps and workflows created on the Designer, there are two options. The cloud-based Alteryx Gallery, which runs on Amazon and costs $1,500 per user, per year, lets you publish unlimited private galleries. Alteryx Server, which costs $45,000 for the server software (unlimited users), is the on-premises option.

From source to app, the Alteryx Desktop gives analysts a tool for building self-service data-prep-and-analysis workflows.

Alteryx Analytics gives data analysts tools for building and sharing self-service data-prep and geospatial- and predictive-analysis workflows and applications.

The land-and-expand approach has worked. Two years ago Alteryx had roughly 200 customer firms, but today that figure is over 1,000, with more than 350 new customers in the first half of this year alone. Customers typically start with two to four Designer seats for data-analyst types and quickly add more as the word spreads.

Designers build analytic apps and reports for a broader community of end-user consumers, such as salespeople or marketing staff. As demand for these apps and reports grows, companies add Alteryx Gallery users or the Alteryx Server so analysts aren’t bogged down emailing copies. Gallery and Server users just need a browser to run apps, workflows and reports on their own.

Many customers use Alteryx entirely for its self-service data-prep capabilities, running workflows to serve up fresh data sets that are analyzed in other tools. Tableau and Qlik, for example, are both partners, and one or the other is used by roughly 30 percent of Alteryx customers.

The Alteryx Analytics 10.0 release delivers two big advancements. First, to make the product easier for newbies and increase the likelihood they’ll buy the product after a 14-day free trial download, the company has updated and simplified the interface (see screen shot below). The new menu eliminates the bells and whistles, but once accustomed to the basics, user can hit the “+” button to access advanced predictive and spatial-analysis capabilities.

The Alteryx Analytics 10.0 release features a simplified interface aimed at speeding adoption by trial customers.

A second big push with Alteryx Analytics 10.0 is extending high-scale data-analysis capabilities. Alteryx introduced in-database processing capabilities in the 9.5 release whereby users could push high-scale data-blending or data-analysis jobs down into Microsoft SQL Server or Oracle Database. The 10.0 release extends this in-database processing to Amazon Redshift, Cloudera Impala, Apache Spark and Teradata.

The idea with in-database approaches is to push the processing to the center of data gravity. The obvious advantage is avoiding data movement, taking advantage of the processing power of a big, honking database and avoiding investments in yet more infrastructure.

MyPOV on the Alteryx Self-Service Approach

The standing criticism of all self-service-oriented products has always been the danger of misinterpretation and misuse of “ungoverned” data. I’ve always thought this issue, which is always raised by incumbent vendors with IT-centric systems, is a bit overblown, but it is worth thinking through. An Alteryx exec made the point that IT is completely in control of corporate data sources, and data-analyst types (who are the users of Alteryx Designer) aren’t likely to be granted access unless they’re knowledgeable about the source in question.

It may be that analysts in this or that department may know their stuff. But the more data you’re likely to blend and the more important the predictions and analyses, the more you’d want and need consistent data models and data definitions. So in my view, with great freedom to explore, blend and analyze comes great responsibility to make sure that data is interpreted and analyzed in consistent ways across departments and locations.

A second issue to keep in mind with Alteryx is its close relationship with both Tableau Software and Qlik. That tie has kept Alteryx out of the basics of data-visualization and reporting (although 10.0 does bolster interactive visualization in support of validating predictive models). At the same time, recent Qlik and Tableau releases have introduced very basic built-in predictive capabilities — though they pale in comparison to what Alteryx offers.

My point is that many customers might want to have a comprehensive data discovery, analysis, visualization, reporting and advanced analytics environment from a single vendor. That’s what SAS is going after with its built-from-scratch, Web-based SAS Visual Analytics/Visual Statistics product. Others pursuing this combination include IBM with IBM Watson Analytics and SAP with Lumira and SAP Predictive Analytics.

Long term, I wouldn’t be shocked to see a Qlik or Tableau acquire Alteryx. On the other hand, all three vendors have done quite well by keeping things simple, focused and distinct from the consolidated legacy suites that have mashed together multiple BI and analytics products and ended up being expensive, complex and anything but consistently integrated.

Alteryx is certainly thriving in its current form, with clear, competitive pricing and focused products and options aimed at specific uses and users. Alteryx can’t take credit for starting the self-service movement, but it has been a leader in bringing it to data prep and advanced analytics.

Data to Decisions Future of Work Chief Customer Officer Chief Information Officer Chief Marketing Officer Chief Digital Officer

Read more about Alteryx Does Self Service, Big Data Processing, Too

Salesforce Announces Salesforce App Cloud - A Unified Platform for Building Connected Apps

Holger Mueller

Vice President and Principal Analyst
Constellation Research

This morning we heard from Salesforce announcing the Salesforce App Cloud, bringing together former efforts on force.com, Saleforce1, Heroku etc. Surprising timing, but then this is the vendor with a former CMO as CEO – so I am sure they know what they are doing on the messaging side – but still wonder what is left for Dreamforce – next week.

So let’s dissect the press release (it can be found here) in our customary style:

SAN FRANCISCO—September 10, 2015—Salesforce [NYSE: CRM], the Customer Success Platform and world’s #1 CRM company, today announced Salesforce App Cloud, the next evolution of the Salesforce1 Platform. App Cloud integrates the platform services Salesforce is known for—including Force, Heroku Enterprise and Lightning—with new shared identity, data and network services to empower CIOs to deliver connected apps for any business need. In addition, App Cloud’s platform services include Trailhead, a new interactive learning environment for all Salesforce app creators, and the AppExchange, the largest enterprise app marketplace in the world. Delivering all of these services on Salesforce’s trusted cloud infrastructure, App Cloud empowers CIOs with everything they need to build apps fast in any language they want, for any device, and manage them in a single enterprise cloud environment.

MyPOV – Good to see Salesforce bringing together the branding for all its development platforms, which ends the source of substantial confusion in the ecosystem and as well as on the messaging side. And good to see it is not only messaging but also substantial work and heavy lifting that has taken place to make this happen – on both an identity, data and networking level. And any evangelist will be happy to the see knowledge distribution platform – a key tool for developer success – mentioned in the first paragraph (Trailhead).

In this burgeoning app economy, CIOs face enormous demand from their businesses to deliver apps that connect with customers, employees and even products, across every device. The lines between apps for consumer engagement, connected devices, and enterprise management are blurring. Now an app can connect drivers, cars and passengers, all in a single connected experience. Yet, CIOs are contending with siloed development platforms that are not able to produce apps that span different technical architectures and address multiple use cases. And, companies have increasing requirements around compliance and governance for their entire portfolio of apps.

MyPOV – Salesforce is right that for a long time we have seen dedicated development tools and platforms for specific product problems. Mobile vs social vs real time vs parallel etc. The vendor is not totally innocent here, starting with the former Salesforce1 for mobile, which lead to a number of misunderstandings. [Update September 11 - Salesforce AR correctly points out that Salesforce1 for mobile is still around.] And Salesforce is right that enterprises want (and need) holistic development tools, as the new applications they build need to work for their enterprise in a holistic way and fashion. […]

Salesforce App Cloud—the Unified Platform for Delivering Connected Apps Fast

Salesforce pioneered the enterprise Platform as a Service market when it launched the Force platform in 2008. And today, Salesforce is the leading enterprise PaaS. The new App Cloud extends that leadership. CIOs are now empowered to build, scale and deploy mobile, web and wearable apps in a unified environment with new platform services including:

? Heroku Enterprise—Private Spaces, Regions and Identity: Heroku Enterprise offers everything that developers love, with new capabilities that give CIOs the control they need. Now, Heroku Enterprise enables developers to create connected apps using network, data and identity services shared across the App Cloud. With Private Spaces, businesses can run apps in a dedicated Heroku private space with direct access to Salesforce's trusted infrastructure and to customers’ onpremise data from legacy systems. With Regions, companies can choose to run their apps in metro areas throughout the worldincluding Dublin, Frankfurt, Singapore, Sydney, Tokyo, Northern Virginia and Oregonbased on accessibility, compliance or other requirements. In addition, with Identity, Heroku Enterprise is connected to Force with bidirectional data sync, single signon and robust rolebased access controls.

MyPOV – Good to see Salesforce moving Heroku closer to the overall platform. As much as Heroku was and is its standalone platform, the value for Salesforce customer was and is to connect Heroku projects with their existing Force.com based products and projects. Making it easier for customers is always a good move and will be highly welcome. Security innovations like Private Spaces is something enterprise want and have been waiting for since a long time. With the support of Salesforce Identity single sign-on and role based access control is provided for Heroku, equally important for customers.

What Salesforce has effectively done, is rolling out Heroku more on the AWS infrastructure (the list of locations above is pretty much AWS data center locations) and connect those securely between the AWS and Salesforce data centers, effectively creating a cross cloud platform PaaS, most likely an industry first.

? Salesforce Lightning—The Future of Modern Apps: Salesforce Lightning is a new metadatadriven platform service that is highly customizable, enabling anyone to build modern, connected app experiences that empower people to work faster, smarter and the way they want. Now anyone can create engaging user experiences by simply dragging and dropping components—prebuilt, reusable building blocks, such as maps, calendars, buttons, and number entry forms. And, with Salesforce Lightning Design System, every developer has a howto guide and code for building beautiful apps.

MyPOV – When building next gen Applications developers and increasingly business users look for easy and fast ways to build applications. Lightning, announced a year ago at Dreamforce 2014 is Salesforce’s tool for this and it is good to see it as part of the fold of the announcement.

? Trailhead—Interactive Learning for All Salesforce App Creators: App Cloud includes Trailhead, a new interactive learning environment. Incorporating gamification, Trailhead guides all Salesforce app creators—from developers and business admins to endusers, marketers and data analysts—through the basic building blocks of App Cloud’s services. Trailhead allows them to test their knowledge while earning points and badges to celebrate their achievements. Content in Trailhead is organized in trails to give users everything they need to know about developing apps with the App Cloud, and is available free of charge. To date, more than 35,000 app creators have participated in Trailhead training, and have earned more than 120,000 badges during its beta release.

MyPOV – Important to see the knowledge distribution tool as part of a platform announcement, as users should get productive fast. Salesforce has done a good job with Trailhead, gamification being a highlight that works across developer generations. More importantly is the content and it is key for Salesforce to provide it timely and in high quality as it has done in the past – also going forward (see below).

With services for rapid app development, modern user experiences, integration, mobile app dev, identity management, compliance, governance and more, App Cloud is the most comprehensive and agile platform available to CIOs to deliver their app portfolio. App Cloud also includes an ecosystem of 2.3 million developers, who have built 5.5 million apps, and the AppExchange, the world’s largest enterprise app marketplace, which features more than 2,700 ISV apps and 40 Lightning Components. All of this runs on the industry’s most trusted enterprise infrastructure that delivers approximately 3.7 billion transactions every business day.

MyPOV – Interesting to see Salesforce sharing adoption numbers – and 2.3M developers, 5.5M apps, and 2.7k ISVs are very impressive numbers and so is the 3.7B daily transactions. Over the last 15 years Salesforce has built up a veritable ecosystem of developers and ISVs, but the market remains competitive, more below.

Comments on the news:

? “CIOs need a way to develop apps for the connected world,” said Tod Nielsen, executive vice president of App Cloud, Salesforce. “App Cloud brings together all of Salesforce’s leading platform services, empowering IT leaders with an integrated, trusted platform to quickly build connected apps for every business need.”

? “We’ve built more than 200 apps on Salesforce, and most of them were built by ‘citizen developers,’” said Herry Stallings, AVP of Applications Development, USAA. “Salesforce gives us all the cloud services we need to achieve incredible speed and scale in our app development, allowing us to keep innovating and grow our business.” […]

MyPOV – Always good to see customer quotes using the products, looks like USAA has built a lot on the Salesforce platforms. And it is good to see Salesforce acknowledge the need to connect the ‘two worlds’ of Force.com based products and solutions with applications built on Heroku.

Pricing and Availability

? Heroku Private Spaces, Regions, and Identity are scheduled to be available in early 2016. Pricing for the new services will be announced at the time of general availability.

? Lightning Experience will be available in all Salesforce languages, except Arabic and Hebrew.

? Lightning App Builder and Components for Lightning Experience on the desktop are expected to be in pilot in October 2015 and expected to be generally available in Q1 2016. Access to both is included in all CRM and Force admin licenses.

? Salesforce Lighting App Builder and Components for mobile apps are generally available with the current release of Salesforce and are included in all CRM and Force admin licenses

? Salesforce Lightning Design System is currently available for free and can be accessed at http://salesforce.com/designsystem

? Trailhead is expected to be generally available in October 2015

? All other App Cloud services are available today and offer per user and consumptionbased pricing

MyPOV – Kudos to Salesforce for transparency on availability and pricing of product, a good practice the vendors has been showing since a while and a good example for the industry. Customers and ecosystems appreciate the clarity.

Overall MyPOV

It is good to see Salesforce creating value for customers, making it easier for customers (both end users and ISVs) to build applications that span the two prominent Salesforce platforms, the Force.com based world and the Heroku world. Single Sign-On, Identity, network security are all key capabilities CxOs will value when deciding on platforms to build next generation applications. Adding declarative capabilities with Lightning is key step for more productivity to build applications more efficiently. And coming out with Trailhead in a timely fashion is key for adoption.

But the most remarkable part of the Salesfroce App Cloud announcement is that Salesforce is effectively announcing a cross cloud platform PaaS. The vendor is usually coy at admitting that Heroku runs on top of Amazon AWS, and the rest of Salesforce runs in Salesforce data centers. Now customers and partners can more easily build applications across both platforms, effectively creating the first multi-cloud PaaS. While other PaaS products allow deployment of finished applications across other clouds, an important capability, the Salesforce App Cloud brings two platforms together. And it gives customers – given that they build on the Heroku side of the offering, a wide variety of physical deployment options that matter today both from a data sovereignty and performance perspective. And adding the private spaces capability to Heroku will help dissolve some cloud fears and concerns at worried customers, a good move.

On the concern side this is Salesforce bundling together many of its announcements and deliveries of the past, integrating them and bringing them together is good news, but you can wonder what took Salesforce so long? Why take the (confusing) detour via Salesforce1 – App Cloud could have been announced in 2014, maybe even 2012. And while I am certain that the engineers work hard at Salesforce, I can’t follow the product strategy and marketing messaging. Remember, Heroku was once mentioned as the replacement for Force.com based applications at a Dreamforce (2010?)? The open source future of Salesforce. Water under the bridge, but it really comes back to understand the balance between responsibility towards the installed base on the one side and innovation on the other side. Not being able to deploy Salesforce App Cloud solution beyond AWS is a downside compared with e.g. popular enterprise like Pivotal CloudFoundry or IBM Bluemix, but what hasn’t happened can still be. Nothing hinders Salesforce to bring Heroku to e.g. Azure, GCP, IBM SoftLayer etc.

For now a good step in the right direction, a multi-cloud PaaS innovation, making it easier for customers and partners to build next generation applications an now unified platform – the Salesforce App Cloud – both from a messaging and architecture perspective. We will check it out more at Dreamforce next week, you can bet on that, stay tuned.

Next-Generation Customer Experience Tech Optimization Data to Decisions Future of Work Innovation & Product-led Growth New C-Suite salesforce PaaS SaaS IaaS Cloud Digital Transformation Disruptive Technology Enterprise IT Enterprise Acceleration Enterprise Software Next Gen Apps IoT Blockchain CRM ERP CCaaS UCaaS Collaboration Enterprise Service Chief Information Officer Chief Technology Officer Chief Information Security Officer Chief Data Officer Chief Executive Officer

Read more about Salesforce Announces Salesforce App Cloud - A Unified Platform for Building Connected Apps

Subscribe to

Salesforce Unveils Breakthrough IoT Cloud, Powered by Salesforce Thunder

Salesforce Unveils Breakthrough IoT Cloud, Powered by Salesforce Thunder

Overall MyPOV

2015 SuperNova Award Finalists Announced

2015 SuperNova Award Finalists Announced

2015 SuperNova Award Finalists

Dreamforce: Salesforce Unveils the Next Wave of Salesforce Analytics Cloud

Dreamforce: Salesforce Unveils the Next Wave of Salesforce Analytics Cloud

10 Ways Analytics Accelerate Digital Manufacturing

10 Ways Analytics Accelerate Digital Manufacturing

What I would like Salesforce to address this Dreamforce 2015

What I would like Salesforce to address this Dreamforce 2015

Event Invitation: Webinar on Building Win-Win Relationships With Oracle

Event Invitation: Webinar on Building Win-Win Relationships With Oracle

Dealing With Tough Contract Negotiation Scenarios

Disclosure

#SocBiz #FutureOfWork News Week Ending Sep 11, 2015

#SocBiz #FutureOfWork News Week Ending Sep 11, 2015

Reference Links:

IBM acquires StrongLoop - nodejs comes to BlueMix

IBM acquires StrongLoop - nodejs comes to BlueMix

MyPOV

Alteryx Does Self Service, Big Data Processing, Too

Alteryx Does Self Service, Big Data Processing, Too

Salesforce Announces Salesforce App Cloud - A Unified Platform for Building Connected Apps

Salesforce Announces Salesforce App Cloud - A Unified Platform for Building Connected Apps

Overall MyPOV

Research

Analyst Services

Videos

Communities

Events

Insights Live

Results

Salesforce Unveils Breakthrough IoT Cloud, Powered by Salesforce Thunder

Overall MyPOV

2015 SuperNova Award Finalists Announced

2015 SuperNova Award Finalists

Dreamforce: Salesforce Unveils the Next Wave of Salesforce Analytics Cloud

10 Ways Analytics Accelerate Digital Manufacturing

What I would like Salesforce to address this Dreamforce 2015

Event Invitation: Webinar on Building Win-Win Relationships With Oracle

Dealing With Tough Contract Negotiation Scenarios

Disclosure

#SocBiz #FutureOfWork News Week Ending Sep 11, 2015

Reference Links:

IBM acquires StrongLoop - nodejs comes to BlueMix

MyPOV

Alteryx Does Self Service, Big Data Processing, Too

Salesforce Announces Salesforce App Cloud - A Unified Platform for Building Connected Apps

Overall MyPOV