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Constellation Insights is the news and insights arm of Constellation Research — delivering timely, expert-led analysis on the future of technology, business transformation, AI, digital innovation, CX, and more.
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Recent Insight News

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Insight News
February 12, 2025

Freshworks delivers strong Q4: Is it a giant killer?

Future of Work
Freshworks is planning to expand by courting enterprises fed up with their SaaS providers and layering in AI in its platform. Freshworks is also looking to land ServiceNow defector...
Larry Dignan
Insight News
February 11, 2025

For Shopify's Q4, customer wins, expansion does the talking

Data to Decisions
Harvey Finkelstein, President of Shopify, said the company in 2025 will be committed to quot;further establishing Shopify as the go-to commerce platform for businesses of all sizes...
Larry Dignan