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Last week Google held its customer event in Sydney, Atmosphere14. capioIT was intrigued to find that front and centre at the entrance was a bowl of lemons. I can only guess that Google was going to make lemonade from lemons, sadly, whilst the day had moments of sweetness, Google could not set up the lemonade stand this time around.
Flaws sit in two key areas: 1) The integration across the enterprise of Google is limited and the Google Compute offering is seriously lagging the other scale public cloud providers. 2) The Google Compute strategy is much weaker in the overall Asia Pacific region
Analyst Blog
Summary: BlackBerry is poised for a fresh and well differentiated play in the Internet of Things, with its combination of handset hardware security, its uniquely rated QNX operating system kernel, and its experience with the FIDO device authentication protocols.
To put it plainly, BlackBerry is not cool.
And neither is security.
But maybe two wrongs can make a right, in terms of a compelling story. BlackBerry's security story has always been strong, it's getting stronger, and it could save them.
Analyst Blog
Case Study
Why Moving from Service Bureau to Owning Software Has Advantages
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This case study details Presbyterian Homes' selection and implementation of its new on-premise HR solution, Kronos.
Days 3 and 4 at CIS Monterey.
Andre Durand's Keynote
The main sessions at the Cloud Identity Summit (namely days three and four overall) kicked off with keynotes from Ping Identity chief Andre Durand, New Zealand technology commentator Ben Kepes, and Ping Technical Director Mark Diodati. I'd like to concentrate on Andre's speech for it was truly fresh.
It's famously been said that "identity is the new perimeter" and Andre says that view informs all they do at Ping. It's easy I think to read that slogan to mean security priorities (and careers) are moving from firewalls to IDAM, but the meaning runs deeper. Identity is meaningless without context, and each context has an edge that defines it. Identity is largely about boundaries, and closure.
MyPOV and as an aside: The move to "open" identities which has powered IDAM for a over a decade is subject to natural limits that arise precisely because identities are perimeters. All identities are closed in some way...
Analyst Blog
We take a look at the HireVue press release from July 23rd (it can be found here) in our usual commentary style.
SALT LAKE CITY, Utah – July 17, 2014 – HireVue, the leading digital recruiting and talent interaction provider, today announced the first predictive candidate and interviewer recommendation engine, HireVue Insights. For the first time, companies can use the power of big data to identify their top candidates and best interviewers based on interaction, hiring and performance attributes. It helps organizations optimize their hiring model and gives talent professionals a competitive edge by reducing guesswork and helping them discover the right candidates more quickly. For candidates, it levels the playing field and gives often overlooked talent a chance.
Analyst Blog
Deadline to apply for the SuperNova Awards is August 1, 2014
The SuperNova Awards are the first awards to recognize leaders in disruptive technology. If you're driving business model transformation via disruptive technology we want to hear your story!
Analyst Blog
SAP announces they will sponsor two key open source communities: Cloud Foundry® and the OpenStack foundation. We analyze the news.
Analyst Blog
Global Partnership Signals Expansive View Of Digital Business Disruption
On July 15th, 2014 IBM’s Ginni Rometty and Apple’s Tim Cook announced in Cupertino, CA a strategic partnership to transform enterprise mobility. Apple and IBM that enterprise leaders should watch carefully: 1) IBM will build a new class of industry specific enterprise solutions. 2) IBM will deliver a set of mobile management services optimized for the iOS and iCloud. 3) IBM will provide enterprise class AppleCare services 4) IBM will provide logistics expertise to apple. 5) IBM will build a new class of industry specific enterprise solutions.
Analyst Blog
The Great Fire Wall Is Alive And Well: A Post Card From China
This morning I arrived in Beijing, China. It’s my first visit to the Chinese capital and I’m excited to speak about innovating in the Cloud at Oracle’s Cloud World event (see Figure 1). Upon arrival, I went through my usual motions of logging in to wifi, taking pictures and tweeting out. The only challenge, China’s Great Internet Fire Wall was up and running. I quickly found out that I couldn’t tweet, post a picture on to Flickr, search on Google, and even view a YouTube video. Every search on the web felt like parental controls had been applied. I was frustrated. My ability to connect with the digital world had been taken away from me.
Analyst Blog
AWS currently is the dominant provider of IaaS in Australia from a revenue, perception and capability perspective. Its connection with the market has been nothing short of extraordinary. In a recent capioIT client meeting, we saw a client looking as if the weight of the world had been lifted from his shoulders. The simple reason, his board had finally approved use of AWS. Not the cloud, not IaaS, but AWS.
He is not alone. Virtually every major private sector organisation in Australia, and an increasing number of public sector authorities and agencies that we meet with are at the minimum considering AWS and IaaS for many and varied workloads. Of course Rackspace has been in Australia for longer than AWS, and has had success, albeit constrained at times as it pursues a different service model to AWS.
Analyst Blog
Much has been written about the announcement by IBM and Apple around their announcement of a partnership to increase enterprise mobility outcomes for organisations of varied size, industry and geography. Clearly it is seen as a positive move for both organisations and if executed upon will transform enterprise mobility.
Three points that have been missed by many commentators are critical.
Analyst Blog
Netsuite Sees Venda As Key To EMEA Expansion
On July 17th, 2014, San Mateo, CA based NetSuite announced the acquisition of London based Venda for an undisclosed sum. Customers and prospects should care about the deal because: 1) Netsuite Sees Venda As Key To EMEA Expansion 2) Venda adds matrix commerce credibility to NetSuite.
Analyst Blog
SuperNova Award judges comprised of technology luminaries and thought leaders
The judges of the fourth annual SuperNova Awards, selected for their influence and accomplishments in enterprise technology, will evaluate applications against a vigorous set of criteria that emphasizes real-world applicability. The judges will evaluate all applications, and select applicants who embody the SuperNova Award spirit of innovation, overcoming adversity, and disruptive technology-driven business model transformation to advance to the finalist round.
Analyst Blog
Second Day Reflections from CIS Monterey.
At CIS 2013 in Napa a year ago, several of us sensed a critical shift in focus amongst the identerati - from identity to attributes. OIX launched the Attributes Exchange Network (AXN) architecture, important commentators like Andrew Nash were saying, 'hey, attributes are more interesting than identity', and my own #CISnapa talk went so far as to argue we should forget about identity altogether. There was a change in the air, but still, it was all pretty theoretical.
Twelve months on, and the Attributes push has become entirely practical. If there was a Word Cloud for the NSTIC session, my hunch is that "attributes" would dominate over "identity". Several live NSTIC pilots are all about the Attributes.
Analyst Blog
First Day Reflections from CIS Monterey.
Follow along on Twitter at #CISmcc (for the Monterey Conference Centre).
The Cloud Identity Summit really is the top event on the identity calendar. The calibre of the speakers, the relevance and currency of the material, the depth and breadth of the cohort, and the international spread are all unsurpassed. It's been great to meet old cyber-friends in "XYZ Space" at last -- like Emma Lindley from the UK and Lance Peterman. And to catch up with such talented folks like Steffen Sorensen from New Zealand once again.
Analyst Blog
This past week at Oracle's Marketing Cloud Interact 2014 conference they announced the addition of LinkedIn as one of the destinations that their Social Relationship Management (SRM) platform can publish articles to. The Oracle Social Marketing Cloud Service (OSMCS) enables marketing professionals to create, publish and monitor content across multiple web sites from a single location. The new LinkedIn capability expands the existing Facebook, Twitter, Google+ and Youtube destinations.
Analyst Blog
We had the opportunity to attend Ceridian’s yearly user conference CeridianINSIGHTS in Las Vegas July 13th to 16th. It was a record conference for Ceridian with over 800 customers and 1500 attendees. And as always with all vendors, it was good to see interest, engagement and energy of the Ceridian customer base. With many of these customers still using older Ceridian products, it was remarkable to see how interested attendees were in learning more about DayForce, the new go to product.
Analyst Blog
We are taking a look at previous SuperNova winners, in advance of the 2014 SuperNova competition. The SuperNova awards are unique in the industry as they focus on how leaders and their teams overcame the odds and resistance to implement modern technologies in their respective enterprises.
What is remarkable in my view is, that under the leadership of then SVP & CIO Stephen Haindl adopted the SAP HANA database very early - at a point when there were less than 100 customers using HANA. And implementing technology early is one thing, using it to transform the way how business is done is the key. And the team at ARI did that, by providing insights to executives on a faster, scalable way.
Analyst Blog
Act-on Software provides marketing automation for small and mid-sized businesses. Their latest platform enhancements are designed to empower marketers to customize individual user experiences as well as reports for marketers based on unique business processes.
Here I discuss Act-on's new marketing automation capabilities and provide some initial feedback from Act-on clients.
Analyst Blog
Disruption is inevitable. The Chief Digital Officer (CDO) is the executive that will lead companies through the current era of digital disruption. Join R "Ray" Wang to learn how to make the case for the CDO or digital CXO.
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Analyst Blog
In talking with a business acquaintance recently, a question came up about the future of desktop search: what happens when the desktop is no longer the interface of choice for business professionals? It’s a great question, and one I clearly … Continue reading →
Analyst Blog
Unveiling The New Software Insider Blog
As many of you know, the old blog was just old. Dubbed as “The Ugliest Tech Blog In The World”, I hoped that good content would make up for the lack of design sense, functionality, and well, very old WordPress template (See Figure 1). The good news, most of you just took the RSS feed, retweeted the links, and avoided telling me how dated the site was. I did find out who my real friends were when they pulled me aside to say, “Ray, it’s time for a blog refresh!” Your real friends are the ones who tell you the unvarnished truth, especially in passive aggressive Silicon Valley.
Analyst Blog
My top 3 takeaways from Ceridian INSIGHTS conference: 1. Ceridian continues to complete Talent Management 2.Payroll Innovation 3. Documentation Management
Analyst Blog
If you run a global company and are wondering how the heck do I take all my assests and may sure that they get properly translated, I want you to know (if you don’t already know) about Cloudwords. Why does this matter? For maximum engagement and revenue impact, marketers are developing personalized marketing experiences to better target their audiences. To engage consumers in global markets, content must also be localized in the audience’s native language and be culturally relevant for the region. If you have a case study on this or other topics related to Marketing, Customer Experience and Customer Service, don’t forget to apply for a SuperNova Award!
Analyst Blog