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The world has gone digital, and no one feels the pressure more than the CMO. Customer segmentation presents challenges that are not possible to uncover with traditional methods. According to Forbes, “Gartner analyst Laura McLellan recently predicted that by 2017, CMOs will spend more on IT than their counterpart CIOs.” Those who don’t embrace analytics […]
Analyst Blog
We have the opportunity to attend SAP’s SuccessConnect conference in Las Vergas, the user conference of the former SuccessFactors. In opening Mike Ettling said that attendance is at a record with over 2500 attendees – always a good sign.
Analyst Blog
Justin Fox on the Harvard Business Review blog offers that while the freelance economy may not be as big as some headlines offer, it is a force to be reckoned with. As many of you know, I’m bloggin
Analyst Blog
Whenever people need to do anything with numbers in a professional environment – Microsoft Excel is the tool at hand. Most enterprise desktops come with a full Microsoft Office suite and with that Excel is there as well. With that enterprise grasp the Office tools have overall gotten such a hold of people, that many buy Office for their home document handling needs, too. High schools, universities and enterprises even offer Excel training courses.
Analyst Blog
An update on our ongoing coverage of the FIDO Alliance.
You can be forgiven if the FIDO Alliance is not on your radar screen. It was launched barely 18 months ago, to help solve the "password crisis" online, but it's already proven to be one of most influential security bodies yet.
Analyst Blog
A medical accident while abroad leads to a reevaluation of our domestic healthcare system.
Analyst Blog
Focusing on the customer journey is never easy. After all, customers are fickle, transitory, loyal and contradictory. I am somebody’s customer. You are. We are all somebody’s customer. And being a customer is an emotional experience. We buy on whim, impulse or trigger. We may plan, research and save as long as we like, but decisions can be swayed by friends, connections, a good salesperson. Or even a lingering smell.
Analyst Blog
Today Apple launched their much anticipated wrist watch, described by CEO Tim Cook as "the most personal device they have ever developed". He got that right!
Rather more than a watch, it's a sort of guardian angel. The Apple Watch has Siri built-in, along with new haptic sensors and buzzers, a heartbeat monitor, accelerometer, and naturally the GPS and Wi-Fi geolocation capability to track your speed and position throughout the day. So they say "Apple Watch is an all-day fitness tracker and a highly advanced sports watch in a single device".
The Apple Pay launch on September 9 had a lot to say - quite properly - about privacy and security. But when they moved on to the watch and health apps, privacy didn't rate a mention. We should be concerned about this. Apple's track record on privacy in Siri for instance is poor. It's bad enough for Apple's Privacy Policy to be silent on Siri but with the watch they're going to get to know our personal habits and the state of our wellbeing.
Analyst Blog
The 2014 SuperNova Award polls are now open! Cast your votes for the winners of the 2014 SuperNova Awards by viewing the individual application and clicking "Vote for this Entry" button. Polls close September 30, 3014. View applications and vote here: https://www.constellationr.com/events/supernova/2014Why should you vote?
Analyst Blog
Remember those awkward teenage years when you were no longer a child but not quite an adult? That is where Box finds itself today, as it matures from a cloud based file storage and sharing company to one that is facing the expectations and challenges of adolescence. Last week at their annual BoxWorks conference, in front of 5000+ customers, partners, press and analysts Box set out to answer the life defining questions, "What do I want to be when I grow up? What do I want to do with my life?"
Analyst Blog
Australian Users Concerns About SAP Similar To Other Global UsersOver 500 Australian SAP users gathered between September 8th and 9th, 2014 at the Sydney Hilton for the annual user conference. Users came from IT roles, marketing, HR, and finance. In speaking to over 100 attendees, key concerns include:
Analyst Blog
What’s new in the land of start-ups? Well Salesforce.com just announced Salesforce Ventures which has allocated $100 million to invest in companies building innovative mobile apps and connected products that extend the power of the Salesforce1 Platform. The first wave of Salesforce1 Fund investments include DocuSign, i.am+, InsideSales.com and Skuid.
Analyst Blog
We’re a little more than 24 hours away from Applepalooza and the rumors have hit the fan. Shiny new toy syndrome is about to kick in at work and hundreds of devices are accidentally going to fall from pockets or into toilets etc in the next few days in hopes of getting one of these new toys before anyone else. While I am hugely excited to see what Apple has to offer, a few phones I’m sure, a wearable maybe an iPad or a Mac, working in enterprise mobility, I am even more excited by the possibilities that the new season brings us.
Analyst Blog
Security concerns have long been a detriment to cloud deployment plans. In certain regulated industries not being able to guarantee that certain workloads and data are on a specific machine have been straightforward showstoppers, e.g. in Healthcare and Financial Services.
Analyst Blog
Over the past few months I have come across a number of prospects, partners, and analysts that question whether any real value has been generated by all the investments in technology over the past 25 years. I have come to the conclusion that this needs some further analysis. Starting now.
Analyst Blog
The term journey carries many connotations. In one sense it defines an epic trip. Something that one might look forward to as a once in a lifetime adventure. For others, a journey might be seen as a difficult and arduous trip – think the Mayflower crossing the Atlantic. These connotations are not that different when it comes to supply chain. In particular with regards to such adoption as S&OP. There seems to be more S&OP journeys than any other. But are we looking at this with the wrong lens?
Analyst Blog
I spend a lot of my time talking about mobility and enablement. When I’m not doing that the talk usually turns to security. So I had to pause today when someone asked me how do you balance mobility and security. I didn’t really understand the question. Why were people worrying about balancing mobility and security? Then I realized this was one of the basic issues that most companies face. It’s not a new issue either.
Analyst Blog
If you have not seen the Oracle Data as a Service offering, it maybe something you’ll want to consider. Why? Big Data is now one of the hottest topics. The issue is more data is not helpful unless the data is actionable and it provides insights to act on. What seems to be on Oracle’s mind is:
Analyst Blog
San Francisco, CA, September 4, 2014. Constellation Research, the research and advisory firm helping clients dominate digital disruption announced details of the fourth-annual Connected Enterprise innovation summit. Constellation’s Connected Enterprise is an immersive innovation summit for senior business leaders using digital technologies to transform their organizations. This three-day executive retreat features mind expanding keynotes from visionaries, interactive best practices panels, deep 1:1 interviews with market makers, new technology demos, The Constellation SuperNova Awards Gala Dinner, a golf outing, and an immersive networking event.
Analyst Blog
San Francisco, CA, September 4, 2014. Constellation Research, the research and advisory firm helping clients dominate digital disruption announced details of the fourth-annual Connected Enterprise innovation summit.
Press Release
Supply chain management expert Guy F. Courtin to cover nouveau commerce and delivery channels as Vice President and Principal Analyst
Analyst Blog
Supply chain management expert Guy F. Courtin to cover nouveau commerce and delivery channels as Vice President and Principal Analyst
Press Release
The #IoT bandwagon is already full.
On this proverbial bandwagon are herds of pundits, analysts and guys like me living in a rolling echo chamber. In our rolling echo chamber, questions are drowned by conjecture, stalwart claims, and empty predictions. Yeah, we seem to forget to answer the important questions.
There are more unanswered questions about #IoT than there are unique types of things other than computers connected to the Internet.
So lets talk about some of these unanswered questions …
Analyst Blog
As I was taking a briefing this morning by the CMO and team at Act-0n Software, I made the connection that is sorely needed between Marketing and Sales. Sales can often be found complaining that they’d have more sales if Marketing gave them better leads. And Marketing can often be found saying to sales, you’d […]
Analyst Blog