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Results

Personal AI assistants to proliferate and so will the governance headaches
Digital Safety, Privacy & Cybersecurity
September 25, 2026

Personal AI assistants to proliferate and so will the governance headaches

Meta started the personal AI agent parade with Muse, but others are queuing up quickly. Are you ready for bring your own AI agent to work, agentic experiences and more AI governance issues?...
Akamai lands big Anthropic deal valued up to $20 billion
Tech Optimization
September 24, 2026

Akamai lands big Anthropic deal valued up to $20 billion

Akamai landed a cloud deal with Anthropic that could be worth as much as $11.6 billion over seven years. The deal, which is focused on distributed infrastructure and software, revolves around CPU workloads and point to edge AI use cases. ...
Genpact's AI chief Vijayasankar: Don't forget process, talent debt in AI projects
Data to Decisions
September 24, 2026

Genpact's AI chief Vijayasankar: Don't forget process, talent debt in AI projects

Enterprises need to overhaul their structure to truly generate business outcomes from AI, but first need to focus on the basics holding them back: Tech debt, talent debt and process debt. ...
Designing for Limitations: How TCS Is Using AI to Make Accessibility a Competitive Edge
CR Conversations
September 24, 2026

Designing for Limitations: How TCS Is Using AI to Make Accessibility a Competitive Edge

For decades, accessibility lived in the same bucket as most compliance work: bolted on after the product was built, driven by regulation, and measured by whether complaints stopped...
Holger Mueller
Hannah Mason
Agentic AI deployments: What you should, and shouldn't do
Data to Decisions
September 24, 2026

Agentic AI deployments: What you should, and shouldn't do

First, there was the rush to agentic AI deployments. Then, there was the euphoria from the dreams of returns. That was followed by the despair of tokenmaxxing. And now it's time to learn from a few battle scars. ...
Veltris CEO Chandrana on vertical AI, industrial AI use cases
Data to Decisions
September 24, 2026

Veltris CEO Chandrana on vertical AI, industrial AI use cases

Hiral Chandrana, CEO of Veltris, said vertical AI projects are likely to have the most potential because of the combination of curated data, industry-specific workflows with guardrails and automation will drive business outcomes. ...
AWS report delivers CxO view of AI projects
Board Strategy
September 23, 2026

AWS report delivers CxO view of AI projects

Amazon Web Services released a report on delivering value from AI projects based on interviews with 150 C-level executives and the biggest takeaway is that business outcomes need to lead and these efforts are about organization design and change management as much as the technology....
UiPath aims to bridge gap between process, agentic AI, orchestration
Data to Decisions
September 23, 2026

UiPath aims to bridge gap between process, agentic AI, orchestration

UiPath is leaning into its process mining roots and making the argument that agentic AI needs a manual based on process knowledge and context....
On-Prem's Comeback, Qualtrics' New Playbook, and Why AI Needs Context, Not Just Data
ConstellationTV
September 23, 2026

On-Prem's Comeback, Qualtrics' New Playbook, and Why AI Needs Context, Not Just Data

Enterprise AI is outgrowing the model and the chatbot. That's the thread running through Episode 139 of ConstellationTV, where the conversation keeps landing on the same question f...
Hannah Mason
Microsoft opens its Maryland quantum research center
Data to Decisions
September 22, 2026

Microsoft opens its Maryland quantum research center

Microsoft said it has opened its quantum research center in the University of Maryland's Discover District and said it will provide topological qubits built on its Majorana 2 quantum chip for independent testing and evaluation by the Defense Advanced Research Projects Agency (DARPA)....
OpenAI adds GPT-6 Luna and Sol, touts lower prices
Data to Decisions
September 22, 2026

OpenAI adds GPT-6 Luna and Sol, touts lower prices

OpenAI launched GPT-6 Sol and GPT-6 Luna in a fast follow to GPT-6 Astra. As OpenAI rounded out its GPT-6 family it also signaled that prices would come down. ...
Anthropic launches Claude Opus 5.5, gets cost, efficiency memo
Data to Decisions
September 22, 2026

Anthropic launches Claude Opus 5.5, gets cost, efficiency memo

Anthropic launched Claude Opus 5.5 and gave a nod to customers who were not happy with their AI costs. According to Anthropic, Claude Opus 5.5 costs 40% less to run than Opus 5. ...
Alibaba touts new AI chip, Qwen Intelligence and age of machine intelligence
Data to Decisions
September 22, 2026

Alibaba touts new AI chip, Qwen Intelligence and age of machine intelligence

Alibaba launched its Zhenwu V900, its most powerful AI chip that has three times the performance of its predecessor. Alibaba CEO Eddie Wu said the chip along with the Qwen family of models is designed to deliver a full AI stack in China and user in an era of quot;machine intelligence.quot; ...
QAD | Redzone launches Manufacturing Intelligence, outlines how AI agents go to the shop floor
Data to Decisions
September 22, 2026

QAD | Redzone launches Manufacturing Intelligence, outlines how AI agents go to the shop floor

QAD | Redzone launched Manufacturing Intelligence, which is designed to work across manufacturing processes, workflows and systems, as it brings together its enterprise resource planning system, AI agents and new features for frontline workers and global trade....
Splunk Reimagines Observability in the AI Era
Event Update
September 21, 2026

Splunk Reimagines Observability in the AI Era

At its recent conference, Splunk outlined how it is reimagining its platform around these questions, bringing together observability, AI-powered security operations, and its growin...
Chirag Mehta
Hannah Mason
Workforce and Organization: Experienced Judgment Is the Constraint
Analyst Blog
September 20, 2026

Workforce and Organization: Experienced Judgment Is the Constraint

In 2017, Attention Is All You Need introduced the Transformer architecture that became foundational to today's generative AI. One of its breakthroughs allowed AI to pay attention t...
Nvidia’s Nemotron hit enterprise AI inflection point
Data to Decisions
September 20, 2026

Nvidia’s Nemotron hit enterprise AI inflection point

Nvidia's open Nemotron models are at an inflection point where they're likely to be the most dominant AI tools for enterprises. Simply put, you'll either tailor Nemotron models on your own or consume them via your enterprise software vendor. ...
Three researchers, three days and about $3,000 landed OpenAI’s crown code jewels
Digital Safety, Privacy & Cybersecurity
September 18, 2026

Three researchers, three days and about $3,000 landed OpenAI’s crown code jewels

Three researchers hacked into OpenAI, got access to the company's internal code system and collected a bug bounty. The tab was less than 72 hours and $3,000 in tokens using Anthropic's Opus 4.8 and Opus 5. ...
Dow bets on process optimization, automation, AI to offset economic volatility
Data to Decisions
September 18, 2026

Dow bets on process optimization, automation, AI to offset economic volatility

Chemical giant Dow is betting that process optimization and automation can streamline operations enough to offset economic and supply chain volatility with savings ramping into 2027....
Business Value and the Limits of ROI
Analyst Blog
September 17, 2026

Business Value and the Limits of ROI

This is the first in a series looking at a new structure for planning and investing in enterprise technology over the next few years. The introduction can be found here. AI ha...
Salesforce lays out growth plans: What customers need to know
Data to Decisions
September 17, 2026

Salesforce lays out growth plans: What customers need to know

Salesforce is targeting $63 billion in revenue by 2030 and laid out a plan to deliver AI value to enterprises as well as capture a good bit of its own. Here's a look at what customers need to know. ...
OpenAI's new misalignment disclosure framework a solid start
Digital Safety, Privacy & Cybersecurity
September 17, 2026

OpenAI's new misalignment disclosure framework a solid start

Many software companies issue vulnerability reports and patches. OpenAI has a new spin where it discloses when its AI agents go wild with a new misalignment disclosure process....
Tuesday's Tips: Five Common Sense AI Regulations
Analyst Blog
September 16, 2026

Tuesday's Tips: Five Common Sense AI Regulations

Should AI Progress Be Slowed Down?...
HubSpot revamps Breeze Assistant with context, actions
Next-Generation Customer Experience
September 16, 2026

HubSpot revamps Breeze Assistant with context, actions

HubSpot launched an all new Breeze Assistant that maintains context from its new CRM system. ...
Why every AI agent should be treated like an insider threat
Digital Safety, Privacy & Cybersecurity
September 16, 2026

Why every AI agent should be treated like an insider threat

Every AI agent inside your environment is an insider threat. Defending against that takes more than another large language model. It takes deterministic architecture, specialized AI matched to the problem, and an overlay that can govern the security tools you already bought. That's the core pitch from DigitalNet.ai....
Anthropic CEO Amodei: Think of AI safety like car safety
Innovation & Product-led Growth
September 15, 2026

Anthropic CEO Amodei: Think of AI safety like car safety

Anthropic CEO Dario Amodei likened AI safety to car safety and said there's a mix of corporate responsibility as well as government standards and regulation. ...
Salesforce launches AIforce, fleshes out platform play
Data to Decisions
September 15, 2026

Salesforce launches AIforce, fleshes out platform play

Salesforce launched AIforce, which operates as an interface layer that brings the company’s platform to an AI interface. Here's a rundown of Salesforce's Dreamforce announcements....
Salesforce launches Koa CRM reasoning model built on Nvidia's Nemotron
Data to Decisions
September 15, 2026

Salesforce launches Koa CRM reasoning model built on Nvidia's Nemotron

Salesforce is getting on the Nvidia Nemotron bandwagon with Koa, a CRM reasoning model that was built on 27 years of a proprietary synthetic data set modeled on CRM deployments. ...
Experience Data Is Getting a New Job: From Measurement to Decision Context
Analyst Blog
September 14, 2026

Experience Data Is Getting a New Job: From Measurement to Decision Context

As a serial CMO/CPO, like many CX executives, I used experience management solutions for years to understand what happened after an interaction. A customer bought something. A ship...
Qualtrics Reimagines Experience Management: Simulation, AI and Decision Velocity
CR Conversations
September 14, 2026

Qualtrics Reimagines Experience Management: Simulation, AI and Decision Velocity

Liz Miller, R “Ray” Wang, and Mike Ni explore Qualtrics' evolving vision for experience management and why simulation, data, AI, and feedback loops could fundamentally change how o...
Liz Miller
Michael Ni
R "Ray" Wang
Salesforce still has pricing work to do
Data to Decisions
September 13, 2026

Salesforce still has pricing work to do

Salesforce's Dreamforce conference kicks off this week in San Francisco and rest assured there will be plenty of innovations ranging from Agentforce, Slack and Headless 360 and a broad platform narrative. What Salesforce should really rally around is having every customer leave Dreamforce with an understanding of how i...
Pragmatic, Practical Actions (Not Fear): We Can and Should Take Actions to Reduce Harms, Risks, and Concerns in the Present
Orbits Blog
September 12, 2026

Pragmatic, Practical Actions (Not Fear): We Can and Should Take Actions to Reduce Harms, Risks, and Concerns in the Present

Unlike the actual tragedy of 9/11, conjured images of mass human extinction due to what AI might become have not actually happened. These visions may not ever happen. We can and sh...
Leading Through Turbulence: Empathy, AI Workflow Economics, and the New IT Playbook | DisrupTV Ep. 451
DisrupTV
September 11, 2026

Leading Through Turbulence: Empathy, AI Workflow Economics, and the New IT Playbook | DisrupTV Ep. 451

From “activation energy” and agent orchestration to donkeycorns and relationship capital, DisrupTV 425 explains what actually separates AI hype from real business impact....
R "Ray" Wang
Elle DeRosa
BT150 zeitgeist: SaaS pricing, AI agent looming questions, organizational design
Data to Decisions
September 11, 2026

BT150 zeitgeist: SaaS pricing, AI agent looming questions, organizational design

AI agents are having their moment and forcing CxOs to think through pricing models, where SaaS stands, cybersecurity and enterprise organizational design. ...
B2C Marketing Automation: Pegasystems Customer Decision Hub
ShortList Spotlights
September 10, 2026

B2C Marketing Automation: Pegasystems Customer Decision Hub

In her latest Constellation ShortList spotlight, Liz Miller examines how B2C marketing automation is evolving from campaign execution to connected customer decisioning....
Liz Miller
Oracle Q1 strong and so is capital expenditures
Data to Decisions
September 10, 2026

Oracle Q1 strong and so is capital expenditures

Oracle's fiscal first quarter results were better than expected as cloud infrastructure demand surged, but the company had negative free cash flow of nearly $5.4 billion. ...
Adobe reports solid Q3, tops 1 billion monthly active users
Next-Generation Customer Experience
September 10, 2026

Adobe reports solid Q3, tops 1 billion monthly active users

Adobe’s third quarter results handily topped estimates and the company said its AI-first annual recurring revenue was up 150% from a year ago. Incoming CEO Anil Chakravarthy walked through the business unit results. ...
Nvidia's supply chain integrates Palantir
Data to Decisions
September 10, 2026

Nvidia's supply chain integrates Palantir

Nvidia's supply chain will leverage Palantir as the two companies aim to expand sovereign AI and custom Nvidia Nemotron open models into more enterprises. ...
SAP CEO Klein: Our AI agents want to solve the complex business processes
Data to Decisions
September 10, 2026

SAP CEO Klein: Our AI agents want to solve the complex business processes

SAP CEO Christian Klein said the company is focused on developing AI agents to automate the toughest business processes....
Beyond the Final.Final.Really_Final Version: 3 Steps to Rethinking Documents and Enterprise Knowledge
Analyst Blog
September 9, 2026

Beyond the Final.Final.Really_Final Version: 3 Steps to Rethinking Documents and Enterprise Knowledge

Is a document a destination, or it is the starting point for applying enterprise knowledge? That's the question tackled in this post as AI opens the door for documents to shift fro...
Apple launches iPhone Duo, its first foldable: My observations
Innovation & Product-led Growth
September 9, 2026

Apple launches iPhone Duo, its first foldable: My observations

Apple launched the iPhone Duo, its first foldable iPhone, and the device will run you $2,000 as a starter price. The iPhone Duo was the headliner during Apple's annual iPhone and Apple Watch event, which was the first under new CEO John Ternus. Here's a look. ...
Qualtrics big plan: Digital twins of real customers to simulate, predict experiences
Next-Generation Customer Experience
September 9, 2026

Qualtrics big plan: Digital twins of real customers to simulate, predict experiences

Qualtrics wants to simulate and predict the customer journey and experience to tie them to business outcomes. The company has enough data from decades of experience data to make it work. ...
 Dreamforce Predictions, Pragmatic AI, and the Rise of Decision Intelligence | CRTV Episode 138
ConstellationTV
September 9, 2026

Dreamforce Predictions, Pragmatic AI, and the Rise of Decision Intelligence | CRTV Episode 138

ConstellationTV episode 138 covers a lot of ground: a Big Debate on what to expect from Salesforce at Dreamforce, a ShortList spotlight on B2C marketing automation, a deep dive int...
Hannah Mason
HPE CFO Myers: Private cloud cut our AI token spend
Tech Optimization
September 9, 2026

HPE CFO Myers: Private cloud cut our AI token spend

Hewlett Packard Enterprise CFO Marie Myers said the company cut token costs 60% with its private cloud relative to what it would have spent in the public cloud. ...
CFOs taking on more AI oversight, says Deloitte
Data to Decisions
September 9, 2026

CFOs taking on more AI oversight, says Deloitte

Chief financial officers and finance leaders are increasingly taking the lead on AI projects with a focus on capital allocation, governance and cost controls, according to a Deloitte report. ...
Certinia launches System of Action, scales Veda AI agents, intelligent actions
Data to Decisions
September 9, 2026

Certinia launches System of Action, scales Veda AI agents, intelligent actions

Certinia launched the System of Action for services businesses with 14 new Veda AI agents and 64 Veda Intelligent Actions (VIA) as the company moves to offer agents and intelligent actions across 100% of services workflows and processes by the end of the year. ...
Palantir, Nebius forge sovereign AI, data pact
Data to Decisions
September 9, 2026

Palantir, Nebius forge sovereign AI, data pact

Palantir named Nebius its preferred sovereign AI infrastructure provider in a move that will bring more enterprise clients to the neocloud AI infrastructure provider. ...
Research
September 8, 2026

Enterprise Technology Intelligence Monthly Update: September 2026

This month’s thread: AI is moving from stand-alone adoption into the operating fabric of the enterprise, changing how technology itself is managed. For 2027, the emerging model is more dynamic: modular architecture, dynamic capital allocation, workforce planning, and controls designed for systems that increasingly act ...
Esteban Kolsky
Esteban Kolsky
Chief Distiller, Board Advisor
Research
September 8, 2026

Enterprise Technology Intelligence Book: Board Executive Summary, September 2026

This month’s thread: AI is exposing a broader change in how enterprises manage technology. Architecture must become more adaptable, technology investment more dynamic, workforce planning more closely tied to productive capacity, and enterprise context more deliberately preserved, and controls must be capable of governi...
Esteban Kolsky
Esteban Kolsky
Chief Distiller, Board Advisor
IonQ ups 2026 outlook with SkyWater, launches Superion quantum platform
Data to Decisions
September 8, 2026

IonQ ups 2026 outlook with SkyWater, launches Superion quantum platform

IonQ raised its outlook including the now-completed SkyWater acquisition and launched its Superion quantum computing platform that can be upgraded to scale. ...

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