Filter Results
Results
ShortList
The Customer Growth Automation sector could be considered a subset of customer success technology; however, users of this technology need not necessarily have a customer success program or software in place. Customer Growth Automation looks to measure customer/user behavior (especially for digital products and services) to better identify trends and opportunities. These can be potentially negative, such as churn, or positive, such as cross-sell and upsell opportunities.
ShortList
About This Constellation ShortListPerspectives on customer success have been evolving over the past several years. As we find ourselves more entrenched than ever in the “retention” and “everything as a service” economy, customer success as a technology category is becoming a far more critical element than a simple tool for tracking subscription/software-as-a-service (SaaS) renewal cycles.
ShortList
About This ShortListCyber resilience has evolved beyond backup and recovery to encompass an organization’s ability to withstand, recover from, and adapt to cyber incidents with minimal business disruption. As ransomware, insider risk, and cloud misconfigurations increasingly target critical data rather than just infrastructure, cyber resilience now depends on understanding what data matters, where it resides, and how quickly and safely it can be restored.
ShortList
About This ShortListCybersecurity Services continue to play a central role as organizations face a growing volume of threats, expanding attack surfaces, and persistent skills shortages. While enterprises invest heavily in security platforms, many still rely on service providers to design, implement, operate, and continuously improve their security programs. As a result, cybersecurity services remain anchored in two core areas: implementation services and managed services.
ShortList
About This ShortListCollaborative Product Development solutions help organizations align product strategy, design, and delivery around shared understanding of customer needs and business priorities. These tools enable product, design, engineering, and go-to-market teams to collaborate more effectively across the product lifecycle, from early discovery to ongoing iteration and optimization.
ShortList
AI Application Development Platforms enable developers to build, ship, and operate AI-native applications that combine generative capabilities with agentic behavior. These platforms go beyond model access or standalone code assistants to provide the runtime, tooling, and orchestration required to turn AI into production-grade applications.
ShortList
Autonomous IT Platforms represent the next stage in the evolution of observability and AIOps. As IT environments have become more distributed, dynamic, and software-driven, visibility alone is no longer sufficient. Organizations need platforms that can observe what is happening, determine what matters, explain why it matters, and support timely and safe operational action.
ShortList
About This ShortListCustom Software Development Services (CSDS) are evolving as enterprises move beyond traditional application development toward AI-enabled, adaptive software systems. While off-the-shelf software continues to address common use cases, organizations increasingly rely on CSDS providers to design and build solutions that reflect unique business processes, data assets, and operating models.
ShortList
About This ShortListOperational Technology (OT) security has become a critical component of enterprise cybersecurity as industrial systems increasingly connect to IT networks, cloud platforms, and remote operations. Industries such as manufacturing, energy, utilities, and healthcare rely on OT environments to support safety-critical and mission-essential processes, making disruption or compromise a direct business and operational risk rather than a purely technical concern.
ShortList
About This Constellation ShortListAutonomous Cloud Data Warehouse Services represent the most mature, production- grade class of cloud-native analytical database services designed to minimize administrative tasks while maximizing analytics availability. These services simplify infrastructure management through serverless elasticity, self-tuning performance optimization, and automated lifecycle operations allowing enterprises to focus on delivering analytics, AI, and decision outcomes rather than managing platforms.
ShortList
IPaaS continues its evolution from traditional connectivity and efficiency for cloud-based integration into a broader execution platform that orchestrates workflows across applications, APIs, events, and data. These platforms support a transition toward composable architectures, allowing organizations to automate multi-step processes, respond to real-time events, and establish the governed reuse of digital assets.
ShortList
About This Constellation ShortListThis ShortList evaluates platforms that enable enterprises to deliver decision- grade data into cloud-based analytical data platforms and the operational systems where decisions are executed. These solutions move beyond traditional batch-oriented pipelines by combining data integration, AI-ready transformation, near real-time orchestration, and activation to support analytics, AI, and operational decisioning at scale. The focus is on platforms that help data and AI leaders reduce time-to-decision by:
ShortList
About This Constellation ShortListCitizen development is the enablement of the tech savvy business userwith low-friction tools to create useful applications on their own, with as little outside assistance as possible.
ShortList
About This Constellation ShortList2025 was the year where AI continued its transformation fo all aspects of software devlopment, one key focus area remains code generation and with that developers have been affected on how to write, review and organize code. With the progress in 2025, we have seen a major step forward towards ASO (see below), with more to come in 2026.
ShortList
About This Constellation ShortListAs enterprises are faced with business best-practice uncertainty due to Infinite Computing (for more, see here), they need to build software again in-house. They create next-generation applications, typically on cloud-based platforms, where for the first time in computing history, they don’t have direct access to the physical infrastructure. This requires them to formalize their software delivery processes. “Software delivery through software” is how this is described, and it becomes a programmatic way to manage infrastructure.
ShortList
About this Constellation ShortListAs enterprises are faced with business best-practice uncertainty due to Infinite Computing (for more, see here), they need to build software again in-house. They create next-generation applications, typically on cloud-based platforms, where for the first time in computing history, they don’t have direct access to the physical infrastructure. This requires them to formalize their DevOps processes.
ShortList
About this Constellation ShortListThe era of Infinite Computing has cast a spell on business best practices, creating a void of uncertainty regarding what the best practices of the 21st century are. Architecturally unlimited compute and storage coupled with cheap networking and the ubiquity of smartphones creates the realm for new strategies on how enterprises manage their value chains. The answer cannot be the best practices of the past, stemming from the finite computing era and being baked into today’s standard software.
ShortList
About This Constellation ShortList™We live in the era of Infinite Computing, in which computing resources (compute, storage and network) are becoming infinite for all practical purposes. The consequence is a massive shift in business best practices, or even their complete disruption, due to the departure from the previous era of finite computing, when enterprises would purchase and operate hardware to run their applications.
ShortList
About this Constellation ShortListAlthough there is a lot of talk about the use of public cloud, enterprise database loads have been sticky for on-premises deployments. With a major vendor announcing a key piece of ERP automation releasing on-premises in 2023 (with support until at least 2032), crucial applications will run on-premises for longer than expected. At the core of the critical systems are relational databases, which CxOs will now have to plan to run for at least another decade.
ShortList
About this Constellation ShortListEnterprises look for ways to run their next-generation applications across public clouds and on-premises in their data center(s). To achieve this flexibility, CxOs need a high degree of Identicality between the cloud and on-premises-based technology stacks.
ShortList
When CxOs choose platforms to build next-generation applications for their organizations, they can choose between packaged platform-as-a-service (PaaS) tool suites that provide separate, atomic offerings with separate versions, or PaaS suites that allow installation/product/service and offering bundles on a single version.
ShortList
About This Constellation ShortListQuantum computing describes an approach to computing using quantum mechanical phenomena such as entanglement and superposition. The goal is to apply a probabilistic model to solve problems more quickly. Quantum computing is such a radical new way of computing that it needs software to be rewritten to take advantage of the platform.
ShortList
The rise of AI since 2023 has driven an investment peak in IaaS data centers, enabling the running of generative AI workloads. And while all pre-AI established IaaS vendors provide AI-related services, there has been room for new entrants into the overall IaaS market, specialized in AI workloads only, with a heavy focus on model training.