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ShortList
This ShortList evaluates platforms that enable enterprises to define, govern, execute, and continuously improve automated business decisions. Moving beyond the "Productivity Trap" of individual AI copilots, these platforms treat decisions as explicit, reusable "Decision Services" that combine rules, models, and context with runtime governance and accountability to form the foundational building blocks of a Decision-Centric Architecture (DCA).
ShortList
Observability and AIOps Services focus on helping organizations implement, operate, and optimize tools that provide visibility, intelligence, and operational insight across modern IT environments. As applications become more distributed and dynamic, enterprises increasingly rely on systems integrators and global services providers to design observability architectures, instrument systems, tune AIOps capabilities, and manage day-to-day operational complexity.
The final wave of Q1 2026 Constellation ShortList™ updates is now live — adding 40 new and refreshed categories to the portfolio.
With this release, Constellation completes its Q1 ShortList™ cycle, reflecting the rapid evolution of AI, security, cloud infrastructure, automation, and enterprise platforms reshaping technology investment priorities in 2026.
Why This Release Matters
If week one reflected acceleration in generative AI and autonomous systems, week two highlights where enterprise architectures are being re-engineered:
Analyst Blog
Researchers took autonomous AI agents for a spin and found they could wreak havoc.
The paper, Agents of Chaos, was penned by researchers from Harvard, MIT, Stanford, Carnegie Mellon, Northeastern University and other institutions.
Here's the key takeaway:
Insight Blog
Workday reported a solid fourth quarter, but its subscription outlook was light.
The company reported fourth quarter earnings of 55 cents a share on revenue of $2.53 billion, up 14.5% from a year ago. Non-GAAP earnings were $2.47 a share.
Wall Street was expecting Workday to report fourth quarter non-GAAP earnings of $2.32 a share on revenue of $2.52 billion.
Insight Blog
Following one of the most information packed Zoho analyst days in recent memory, you are no doubt going to hear a lot of different takes coming from this event. But I think one of the most important takeaways from ZohoDay 2026 is this: Zoho has had the foresight to plan for almost all of the disruptions we are facing in the software industry and maybe one of the most well positioned providers to not only weather the storm but to capitalize on these disruptions in innovative ways.
Analyst Blog
Anthropic added a series of connectors and plug-ins to Claude Cowork with the ability for admins to create private plugin marketplaces.
The LLM player also new finance plugins for cross-app workflows to move from Excel to PowerPoint to a deliverable.
Insight Blog
OpenAI announced Frontier Alliances, which is a set of system integrators and consultants aimed at deploying "AI coworkers" across enterprises. The ironic--somewhat comical--reality is that large language model (LLM) giants like OpenAI and Anthropic are expected to upend SaaS incumbents yet the playbook being used isn't original in any way.
Insight Blog
Uber launched Uber Autonomous Solutions and the upshot is that the company is looking to be a data and monetization layer for autonomous vehicles.
Questions about whether Uber needed to build autonomous vehicles have lingered for years. Uber spent much of its fourth quarter earnings presentation outlining where it fits in the autonomous vehicle (AV) market. The gist: Uber didn't need to build AVs as much as be a marketplace for them.
Insight Blog
Live from ZohoDay 2026, Constellation analysts hosted a lively roundtable about Zoho’s strategies, customer impact, and the software industry’s future. This conversation covered themes such as Zoho’s unification strategy, the resurgence of ERP, the launch of AppOS, and transformative customer stories. Here’s a look at the highlights.
Video
Pure Storage said it is changing its name to Everpure and acquiring 1touch, a data intelligence and orchestration company.
With the name change and acquisition, Everpure is pivoting to data management and intelligence. Pure Storage was best known for its solid-state systems, but the reality is that its business also revolved around software subscriptions and storage management.
Insight Blog
The AI-driven disruption in software as a service and ERP is a case of CIOs wrestling control over their tech stacks from vendors, according to Rimini Street CEO Seth Ravin.
Speaking on DisrupTV, Ravin said "you should never give up your ability to make decisions about your own infrastructure." "Moving forward with upgrades and migrations is what the vendor wants. They're not based on an analysis of what the client needs," said Ravin. "It's a vendor-led program."
Insight Blog
Zoho Day 2026 featured dozens of takeaways and insights from an enterprise software company that has historically been disruptive with great value for the money. And AI is likely to push the SaaS hunger games more into its favor.
While we could riff on Zoho-specific takeaways it’s worth highlighting the themes that apply to the broader enterprise software sector including buyers and vendors.
Insight Blog
Beating the Odds in an AI Era: Leadership, Probability Hacking, and the Power of KindnessOn the latest episode of DisrupTV, co-hosts Vala Afshar and R "Ray" Wang sat down with:
Video
Walmart's Sparky AI agent is delivering outcomes customers that use it have a 35% order value over consumers that don't.
The early returns highlight Walmart's overall AI strategy that revolves around using agentic commerce tools externally and AI and automation internally. Walmart has partnerships with Alphabet as well as OpenAI.
Speaking on Walmart's fourth quarter earnings call, CEO John Furner said:
Insight Blog
Careers are often measured by titles and compensation, but leadership decisions are usually shaped by something deeper: understanding your own value. At the Davos World Economic Forum, Constellation founder R "Ray" Wang joined Udemy's Elizabeth Weingarten to discuss the mindset behind taking risks and building something of your own. A pivotal moment came from a simple question his father asked during a major transition: not “What will you EARN?” but “What are you WORTH?”
Video
Google launched Gemini 3.1 Pro, an update that will be available in Vertex AI, Gemini Enterprise and consumer subscription plans.
The launch is Gemini's first .1 LLM release. Gemini 3.1 Pro lands after an update to Gemini 3 Deep Think. For Google, the Gemini update lands as OpenAI is making ChatGPT updates and Anthropic increasingly steals LLM headlines with its releases and fuse for the SaaS stock meltdown.
Insight Blog
Zoho Day 2026 did not disappoint. From Zoho's new app OS architecture and de-layered platform vision to a unified data layer powering AI, CRM, and RevTech, the message was clear: integration tax is the new AI tax, and Zoho plans to crush it.Hear what the Constellation analyst team had to say on personal takeaways and implications for the future of enterprise technology.
Video
Quantinuum is seeing strong demand for its new Helios quantum computer and is hitting an inflection point as businesses prepare for real-world use cases, according to Honeywell CEO Vimal Kapur.
Honeywell owns 52% of Quantinuum, which is preparing for an initial public offering this year.
Kapur, speaking at Citi's Global Industrial Tech & Mobility Conference 2026, said Quantinuum's Helios system solves for fidelity and accuracy. "For every two physical qubits, we can produce 1 logical qubit," said Kapur. "That's a big deal in quantum."
Insight Blog
Zoho previewed AppOS, which is an effort to create a platform with a shared data foundation, common business and process models, built-in workflows and automation, governance and applications built inside of the platform.
With inspiration from Apple's iOS, Zoho CEO Mani Vembu, speaking at Zoho Day 2026, said the company is building a platform that does the following:
Insight Blog
Vijay Sundaram, Chief Strategy Officer at Zoho, may have just given the best defense of SaaS in the age of LLMs. SaaS shifted risk from customers to vendors. How many of those customers will want that risk back for a shiny new LLM?
Today, you'd think Anthropic would replace every piece of enterprise software. But you know that already. Sundaram riffed on what's changing in SaaS, the questions to ask and why enterprises need to think through control and risk posture. Recent headlines:
Insight Blog
ShortList
The Strategic Response Management (SRM) sector is a newly emerging software category, driven primarily by advancements in generative and other AI technologies. SRM encompasses software offerings (or portions of offerings) designed to automate and optimize processes for responding to requests for proposals (RFPs), requests for information (RFIs), and other inquiries throughout the customer lifecycle.