Executive Summary
CxOs face pressure like they have never seen before to adopt a new technology. It is not only boards demanding AI adoption, but also customers, partners, and employees. Unlike with other technology innovation trends in the 21st century (analytics, big data, cloud, etc.), it is clear that adoption speed will be critical for the immediate well-being of their enterprise.
The good news for CxOs is that platforms matter more than ever. The challenge is that the correct platform choice is super critical: It is clear that even one wrong platform choice will cost an enterprise dearly in terms of lost automation opportunities via AI—a delay and missed opportunity not all enterprises will recover from.
