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Quarks

The State of Customer Service and Support Evolves in 2015

Marketing Transformation
Customer Service and Support Evolves into Customer Success Management as Top Differentiator  hbspt.cta.load(341263, 'ef08f832-c938-4d55-8b66-c057c3513ebd'); …
Dr. Natalie Petouhoff
Quarks

Is Your Supply Chain Ready for the Internet of Things?

Data to Decisions
Understand How Your Supply Chain Can Benefit from Influx of New Data to Prepare for the Internet of Things hbspt.cta.load(341263, 'be5f3a35-b889-4d84-a5cd…
Guy F. Courtin
Quarks

Yubico: Digital Keys Come of Age

Digital Safety, Privacy & Cybersecurity
Game-Changing Two-Factor Authentication: The Long-Awaited Driverless, Readerless Chip KeyYubico has developed the world’s first driverless USB security key, which works out of the…
Steve Wilson
Quarks

The Pathway to Digital Business amid Consumerization of Tech

New C-Suite
Why Tension Between Line of Business and IT Will Lead to a New Enterprise PlatformDownload the Quark snapshotCIOs are rightly concerned about “innovative” pilot projects using new…
Andy Mulholland
Premium Research

Mobile ROI: Early Adopters Show Massive Advantages with Mobile

Data to Decisions
Market Leaders and Fast Followers See Real ROI with Mobile InitiativesDownload the report snapshotMobility provides a competitive advantage to organizations that have incorporated…
R Ray Wang
Quarks

Six Things to Watch about Workday

New C-Suite
Despite Workday's Hard Won Success, Customers and Prospects Should Still Ask these Tough Questions hbspt.cta.load(341263, '0a603d03-348b-48a9-b0a6-50bebbd4e47e'); …
Holger Mueller
Case Study

Five Years in the Cloud with Workday

New C-Suite
Best Practices from Two Early Cloud HCM Pioneers: Chiquita Brands and McKee FoodsChiquita Brands and McKee Foods were early pioneers in the cloud. Both organizations faced similar…
R Ray Wang
Quarks

Salesforce.com Introduces Salesforce Identity

Future of Work
From multiple points of view, Constellation’s analysts weigh in on salesforce.com’s October 15, 2013 entrance into the identity market. Steve Wilson provides a view from identity…
Steve Wilson, Holger Mueller, J. Bruce Daley, Alan Lepofsky
Premium Research

SaaS Adoption Trends and Customer Experience

New C-Suite
As Software-as-a-Service Gains Market Share, Buyers Must Follow Best Practices in Evaluating and Contracting with SaaS ProvidersDownload the report snapshotThe SaaS model of…
Frank Scavo