Results

ConstellationTV
October 31, 2025

How DocuSign Uses AI to Drive Customer-Centric Transformation

Data to Decisions
Esteban Kolsky interviews Marc LeCours, Global Customer Services leader at DocuSign, about the company’s impressive journey from single-product e-signature startup to a $3B leader ...
Esteban Kolsky
Insight News
October 30, 2025

Apple's annual services revenue tops $109 billion

Next-Generation Customer Experience
Apple's fourth quarter results were mixed, but services revenue topped the $100 billion in annual revenue. The results were better-than-expected. ...
Larry Dignan
Insight News
October 29, 2025

Microsoft Azure sees 40% revenue growth in Q1

Data to Decisions
lt;divgt;The software and cloud giant reported first quarter net income of $27.7 billion, or $3.72 a share, on revenue of $77.7 billion, up 18% from a year ago. Non-GAAP earnings f...
Larry Dignan
Insight News
October 29, 2025

Google Public Sector: AI agents and the future of government

Data to Decisions
Google Public Sector CEO Karen Dahut said there's urgency in government to leverage AI, transform and do it in a national secure way. The company positioned itself as a key public ...
Larry Dignan
Insight News
October 29, 2025

Old Dominion, Google Public Sector Create AI Incubator

Data to Decisions
Google Public Sector and Old Dominion University are aiming to embed AI throughout the university including research, teaching and operations workflows via an incubator. ...
Larry Dignan
October 27, 2025

Future of Staffing: How Siemens Leverages AI and Certinia

Data to Decisions
Kurt Kuelz shares how Siemens is transforming global workforce management by leveraging AI-powered solutions from Certinia—driving strategic staffing, improving employee satisfacti...
R "Ray" Wang
Insight News
October 26, 2025

CCE 2025: AI agents: Dreams, reality and what's next

Data to Decisions
Enterprises chasing agentic AI are likely to run into a reality check, but there's considerable upside ahead if they can navigate the moving parts. At Constellation Research's Conn...
Larry Dignan
Insight News
October 23, 2025

CCE 2025: What the CxOs are saying about CX, AI, process

Data to Decisions
Agentic AI will alter processes, customer experience flows and enterprise structures.Those are some of the conclusions from the buy side. Here are some of the takeaways from CxOs s...
Larry Dignan
Insight News
October 23, 2025

AI, CxO recruiting and boards: What matters now

Data to Decisions
AI is fundamentally changing executive recruiting, what boards of directors look for and creating a boom market for PhDs. Here's a look at a few job market vignettes across two pan...
Larry Dignan
Analyst Blog
October 22, 2025

AI, SaaS, and Data Strategies | CCE 2025 Day 1 Recap

Digital Safety, Privacy & Cybersecurity
lt;pgt;lt;span style=quot;line-height:normalquot;gt;In a live analysis after CCE day one, Constellation analysts addressed the skepticism, fatigue, and genuine uncertainty that man...
Holger Mueller
Larry Dignan
Liz Miller
Michael Ni
Martin Schneider
Insight News
October 21, 2025

Among CxOs, SaaS platform fatigue setting in

Data to Decisions
Every enterprise software vendor likes to talk about its platform as a way to enable AI transformation, automation and AI agents. But there are signs that platform fatigue is setti...
Larry Dignan
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