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Freshworks said it will acquire FireHydrant in a move that will build out its IT service and operations management efforts.
Terms of the deal weren't disclosed.
FireHydrant specializes in AI-driven IT operations management software. The plan for Freshworks is to combine FireHydrant with its ITSM platform. FireHydrant was backed by Menlo Ventures and Salesforce.
Insight Blog
Rimini Street's first act took 20 years, but the second one will move much faster as the company aims to layer agentic AI over legacy enterprise resource planning systems. The strategy: Enable enterprises to accelerate their automation and AI plans while relegating reliable yet legacy systems to plumbing.
Insight Blog
How AI-Powered ERP and Human-Centric Leadership Are Reshaping Enterprise Software: Insights from DisrupTV
Today’s DisrupTV episode brought together two powerhouse voices shaping the future of enterprise innovation: Simon Paris, CEO of Unit4, and Geoff Tuff, transformation strategist and co-author of Hone.
Video
The companies that are looking to leverage artificial intelligence for competitive advantage are increasingly choosing to go custom. It's build over buy at massive scale.
Broadcom's fourth quarter earnings results were an eye opener for the industry after CEO Hock Tan laid out a few interesting tidbits. Broadcom is benefiting from XPUs, custom AI accelerators. Google's TPUs, which have emerged as a threat to Nvidia, account for a big chunk of Broadcom's revenue.
Insight Blog
Veeam completed the acquisition of Securiti today, a move that reflects how customer expectations are changing as AI becomes embedded across enterprise workflows.
Analyst Blog
Rivian's vertically integrated approach to autonomous driving and AI is enabled by its data flywheel that it uses to train its models and optimize.
The automaker held its first Autonomy & AI Day and perhaps the biggest lesson is that Rivian is an example of a company using its first-party data to develop new opportunities.
Insight Blog
Broadcom reported better-than-expected fourth quarter results as it continued to see a revenue surge due to custom AI chips.
The company reported fourth quarter net income of $8.52 billion, or $1.74 a share, on revenue of $18.01 billion, up 28% from a year ago. Non-GAAP earnings for the fourth quarter were $1.95 a share.
Wall Street was expecting non-GAAP earnings in the fourth quarter of $1.86 a share on revenue of $17.49 billion.
Insight Blog
OpenAI launched GPT-5.2 in what appears to be its answer to Google's Gemini 3.0. According to OpenAI GPT-5.2 is its most advanced mode for work and long-running agents.
The company leaned into the productivity case for GPT-5.2. In a blog post, OpenAI said:
Insight Blog
Disney will license its stable of characters in a three-year licensing deal that will enable Sora users to create social videos.
Terms of the agreement include:
Insight Blog