This list celebrates changemakers creating meaningful impact through leadership, innovation, fresh perspectives, transformative mindsets, and lessons that resonate far beyond the workplace.
Determining the Maturity of Initiatives for Performance Management of Digital Customer Experience Customer experience is a top priority as businesses seek growth in highly…
Constellation's Series on Innovation in Cloud Financial Management Applications This report reviews the latest offering in financial management applications in the cloud and…
How Complementing Capabilities Create Value for IBM and SAP Customers On April 6, 2016, IBM and SAP jointly announced a partnership that spans multiple products and services, with…
How Changing Retail Best Practices Will Advance Workforce Management, Talent Management, Payroll, HR Core and Benefits Retailing is poised for radical change. Gone are the days…
Vendor Profile: SAP User Experience-as-a-ServiceBUILD and SAP Splash Improve Usability of Enterprise Software This report focuses on SAP UXaaS, a new category of cloud-based…
Seamless, Personalized Self-Service Should Not Be an Afterthought Organizations are battling each other to deliver the best customer experience for the right customer at the right…
Case Study: Shaw Industries and NetSuite The Cloud and Two-Tier ERP Drove International Expansion by a Leading Manufacturer Shaw Industries Group, Inc. is the world’s largest…
Case Study: SAP and Prescient How SAP HANA Enabled Next-Generation Traveler Safety Applications Prescient Traveler delivers a travel risk monitoring solution to enterprises…
How the Internet of Things Connects Supply Chains to Customer ServiceMany retailers struggle to ensure their supply chains and customer-facing endeavors align harmoniously…
Innovation in Cloud-Based Financial Management ApplicationsConstellation's series on innovation in financial management applications in the cloud identifies finance leaders and…
As Customer Care Applications Become More Agile, Customer Care Becomes Ultra-Responsive and Boosts Productivity of Talent Today's customers require companies to provide them…
Best practices for generating quality IoT initiatives As smart services begin and continue to disrupt the market, it's time for enterprises to understand the underlying…
Defining and setting the primers for IoT, gaining business value, from real-time data events This report offers a comprehensive primer of the IoT market, providing a solid…
The Leading Identity Management Alliance Puts Its Specifications into a Free, Open Standards Process The FIDO Alliance is the most important Identity Management (IdM) consortium…
As E-Commerce Redefines Retailing, Customer Expectations Grow, While Brick and Mortar Evolves to Meet New Demands E-commerce continues to command the spotlight and the…
Digitally Empowered Customers Transform the Retail Experience Retail is going through a tremendous shift driven in large part by the digital revolution. While there are…
Case Study: Eharmony and HootsuiteHow eHarmony Improved Clickthrough Rates and Engagement Using Hootsuite in Social Channels Los Angeles-based online match-making service,…
Controlling the Flow of Personal Information in a World of Superconnectivity and Data-Driven Services The typical response to problems like identity fraud and cybercrime has…
B2B and B2C Firms Must Emphasize Post-Sales Servicing of Customers in the Digital Economy Post-sale relationship management a growing factor in customer retention…
Fulfilling the Promise of Matrix Commerce in the Physical Store Electronic commerce, mobile technology, apps, flexible distribution centers and varied delivery methods are all…
SAP Says Business Intelligence Users Can Tap Advanced Analytics, But Which Approach Fits Your Firm? Business leaders want to see what's coming, not just read reports on what…
IBM Says Business Intelligence Users Can Tap Advanced Analytics, But Which Approach Fits Your Firm? Business leaders want to see what's coming, not just read reports on what…
Capitalization on IoT Requires A Strategy to Nurture These Five Interconnected Business Opportunities
Constellation predicts there will be over 80 billion sensors in connected…
How Enterprise Healthcare Management Improves the Health of Enterprises and Their Employees An affordability crisis has created chaos in the employer-provided healthcare market…