Despite Workday's Hard Won Success, Customers and Prospects Should Still Ask these Tough Questions

Workday is a picture book success story. Founded in 2005 by Dave Duffield and Aneel Bhusri, formerly of PeopleSoft, Workday has become a leader of the enterprise software industry, offering cloud-based human capital management (HCM) software. An excellent management team led by co-CEOs Duffield and Bhusri, positive reviews from analyst firms, a partner ecosystem eager to work with it and very happy customers have fueled Workday’s success. In addition to hard work, a complacent HCM vendor market and a customer base looking for alternatives have provided Workday a large runway for success.

Constellation makes a point to provide an objective evaluation of Workday’s technology and strategies using the same risk factor analysis criteria employed in client vendor selection evaluations. Consequently, Constellation sees six areas on which buyers and existing customers should keep watch.

This report provides insights into two of Constellation’s primary business research themes, the Consumerization of IT/The New C-Suite and Technology Optimization and Innovation.

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