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Constellation Insights is the news and insights arm of Constellation Research — delivering timely, expert-led analysis on the future of technology, business transformation, AI, digital innovation, CX, and more.
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Editor in Chief Larry Dignan doesn't just report on trends; he defines them. From the future of Agentic AI to the ROI of humanoid robots, get the perspective others miss.
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Our Customer Stories as a Service (CSaaS) provides a human lens on digital transformation. Discover how global leaders are solving complex problems, so you can apply those lessons to your own roadmap.
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Recent Insight News

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Insight News
July 05, 2023

Rivian: AI, data power customer experiences

Data to Decisions
Wasssym Bensaid, SVP of Software Development at Rivian, walked through how the electric vehicle manufacturer created an architecture that enables it to ingest telemetry data from v...
Larry Dignan
Insight News
June 29, 2023

Salesforce rolls out Sales GPT, Service GPT

Data to Decisions
Salesforce is steadily rolling out generative AI capabilities across its portfolio. Sales GPT and Service GPT will be available later this year. ...
Larry Dignan
Insight News
June 29, 2023

Synthetic biology: What you need to know

Tech Optimization
A DisrupTV roundtable captured some of the promise and peril with synthetic biology, a multidisciplinary field of science focused on reengineering organisms. ...
Larry Dignan