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Constellation Insights is the news and insights arm of Constellation Research — delivering timely, expert-led analysis on the future of technology, business transformation, AI, digital innovation, CX, and more.
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Editor in Chief Larry Dignan doesn't just report on trends; he defines them. From the future of Agentic AI to the ROI of humanoid robots, get the perspective others miss.
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Recent Insight News

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Insight News
March 05, 2024

Twilio: We'll keep Segment with a new leader

Data to Decisions
According to Twilio, about 8,000 customers of its communications platform leverage Segment for insights and to create platforms. ...
Larry Dignan
Insight News
March 05, 2024

ServiceNow CFO outlines method to Pro Plus SKU pricing

Data to Decisions
ServiceNow CFO Gina Mastantuono said the company's new generative AI SKUs, Pro Plus, is seeing rapid adoption, but it will take time to move the revenue needle. She also provided i...
Larry Dignan
Insight News
March 04, 2024

Change Healthcare attack puts cash squeeze on physician practices

Digital Safety, Privacy & Cybersecurity
The impacts from a Feb. 21 Change Healthcare ransomware attack continue to be felt as physicians still cannot file claims in many cases and practices are beginning to feel the sque...
Larry Dignan