Nvidia's open Nemotron models are at an inflection point where they're likely to be the most dominant AI tools for enterprises. Simply put, you'll either tailor Nemotron models on ...
Salesforce is targeting $63 billion in revenue by 2030 and laid out a plan to deliver AI value to enterprises as well as capture a good bit of its own. Here's a look at what custom...
Salesforce launched AIforce, which operates as an interface layer that brings the company’s platform to an AI interface. Here's a rundown of Salesforce's Dreamforce announcements....
Salesforce is getting on the Nvidia Nemotron bandwagon with Koa, a CRM reasoning model that was built on 27 years of a proprietary synthetic data set modeled on CRM deployments. ...
Salesforce's Dreamforce conference kicks off this week in San Francisco and rest assured there will be plenty of innovations ranging from Agentforce, Slack and Headless 360 and a b...
ConstellationTV episode 138 covers a lot of ground: a Big Debate on what to expect from Salesforce at Dreamforce, a ShortList spotlight on B2C marketing automation, a deep dive int...
Salesforce CEO Marc Benioff said the company's Dreamforce conference is going to feature a heavy dose of AIforce, the company's enterprise harness that has evolved over the last th...
Salesforce said it has cut its AI inference bills by right sizing models. The general idea: Tune specific open source models to complete tasks instead of relying on pricey models. ...
Salesforce launched Agentforce Help Agent, a pre-packaged service agent that will be priced at $2 per resolution. The groundswell behind outcome based pricing is accelerating. Get ...
Salesforce said it is acquiring Fin, formerly known as Intercom, for $3.6 billion in a deal that brings customer service AI agents and a proprietary AI model called Apex to Agentfo...
The news has dropped that many of us in Marketing had been waiting for: Salesforce was ready to get serious about its biggest experience gap by picking up a content management syst...
Salesforce reported better-than-expected first quarter results and raised its outlook. The company said its AI and data annual recurring revenue in the quarter was $3.4 billion. ...
Salesforce launched Salesforce Headless 360 in a move that makes its entire platform available via APIs, Model Context Protocol and CLI commands for humans and AI agents. The move ...
In Episode 127 of ConstellationTV, Constellation Research analyst Martin Schneider and Editor-in-Chief Larry Dignan joined forces to dissect three critical topics impacting enterpr...
Larry Dignan
Martin Schneider
R "Ray" Wang
Hannah Mason
Salesforce's Slackbot event featured a series of demos of new capabilities such as tapping into CRM records, taking notes during meetings and streamlining workflows. Here's why it ...
CEO Marc Benioff said the quarter saw Agentforce annual recurring revenue hit $800 million. The company said it closed 29,000 deals, up 50% sequentially. quot;We’ve consumed nearl...
In CRTV episode 124, CR analysts Liz Miller, Holger Mueller, and guest Larry Dignan break down a packed week in enterprise tech, from Zoho’s evolving enterprise platform and Salesf...
Liz Miller
Holger Mueller
Larry Dignan
Hannah Mason
Agentic commerce is in its infancy and enterprises need to think through ownership of the customer experience, architecture and playing the co-opetition game with AI giants. For ho...
Software as a service companies are being repriced, re-evaluated and rethought as analysts, investors and customers wonder how AI agents will affect the category. CxOs need to go t...