Google is going after OpenAI and Anthropic subscribers with an import tool that will bring all of your past conversations into Gemini. The feature, outlined in a blog, highlights how the competition for LLM subscribers is picking up.

In the big picture, it's pretty clear that Gemini smells OpenAI's blood in the water. First, Anthropic has closed the OpenAI gap, landed subscribers and has model momentum with Claude and its various agentic features rolling out. Meanwhile, OpenAI has ended the Sora app and has had a series of missteps. OpenAI is trying to refocus after spreading itself too thin.

Meanwhile, Apple, who is also in camp Gemini on the back end, will reportedly make Siri model agnostic. And there goes another exclusive for OpenAI.

UnitedHealthcare launched Avery, an AI assistant that responds in natural language with personal coverage and claims details, cost estimates and scheduling help. Avery can pull up real-time insights and case histories.

Avery will be available through the Myuhc.com site or UnitedHealthcare app. The returns for patients will be faster navigation through a morass of healthcare documentation and processes. For UnitedHealthcare, Avery can help cut costs on customer service calls. UnitedHealthcare said 90% of members who use Avery haven't required human assistance.

UnitedHealth Group, parent of UnitedHealthcare, plans to invest $1.6 billion in AI this year.

Salesforce said it has implemented agentic operating systems, powered by Agentforce and Slack, at the Veterans Health Administration (VHA) and Department of Labor.

For the VHA, which serves 16 million to 18 million vets, Salesforce said it deployed its data insights, integrated services and healthcare offerings into an AI-powered operating system in Slack.

The Department of Labor launched DOLA (Department of Labor Agent) built on Agentforce for citizen support and service and resolving cases.

Home buyers can now pledge bitcoin and other cryptocurrencies when making a down payment on a house. Don't worry, Fannie Mae says it's fine.

The Wall Street Journal reports that Fannie Mae's crypto move means you'll be able to pledge your crypto without selling. Coinbase and mortgage company Better Home & Finance are backing the new mortgage product.

This sounds swell until your crypto goes the wrong direction. This crypto-backed mortgage plan is similar to pledging stock for a down payment. It works. Until it doesn't.

Bain & Co. and Palantir said they have expanded their partnership to combine consultants with forward deployed engineers. Under expanded partnership, Bain's consultants will be able to lay the groundwork for AI and data transformation with Palantir FDEs responsible for the end-to-end delivery. The partnership is aimed at taking AI use cases "from strategic plans through to operationalization."

Also see: Forward deployed engineers: The promise, peril in AI deployments

Genesys said fiscal 2026 revenue was nearly $3 billion, up 13% from a year ago, with Genesys Cloud platform annual recurring revenue approaching $2.6 billion in the fourth quarter, up 35%. The CX company said 70% of Genesys Cloud customers were also using Genesys Cloud AI.

In the fourth quarter, Genesys said it closed more than 50 seven-figure annual contract value deals.

IBM said its quantum computer can simulate magnetic materials. The company said that the breakthrough can lead to new materials. The simulaton, outlined in a paper, was conducted by scientists from the U.S. Department of Energy-funded Quantum Science Center at Oak Ridge National Laboratory, Purdue University, University of Illinois Urbana-Champaign, Los Alamos National Laboratory, the University of Tennessee and IBM.

Infosys has acquired two companies. Infosys said it acquired Stratus, a technology services provider for the property & casualty insurance industry. Stratus is a leading Guidewire Software partner. In a separate announcement, Infosys said it has acquired Optimum Healthcare IT, which is a partner for ServiceNow, AWS, Workday and Microsoft Azure.

HP launched HP IQ, a local AI layer, which will be built into HP AI PCs and workplace devices. HP IQ will be able to connect with other HP devices to collaborate.

HP IQ will initially debut on the next-gen HP EliteBook X G2 PCs. The system will include Ask IQ, which will respond to text and voice inputs, Analyze, which will produce insights and summaries from personal files locally, Notes & Knowledge, a tool that keeps a running record of interactions, and Meeting Agent, which captures ideas and records notes during a meeting.

In addition, HP IQ will include HP NearSense, a system that will share files between HP PCs and other devices such as the HP Poly video conferencing system and print devices.

HP IQ early access will be available in the Spring with expansion to other HP devices throughout the year.

Arm is best-known as a chip designer, but the company recently announced plans for its own AI chip for inference. Arm said it landed OpenAI and Meta as customers for its AGI CPU.

The AGI CPU is built on Arm's Neoverse architecture , which is already used in AWS Graviton, Google Axion, Microsoft Cobalt and Nvidia Vera. Arm's AGI CPU already has a bevy of launch partners.

OpenAI said it is updating ChatGPT's shopping engine with better product discovery. In a blog post, OpenAI said:

"Instead of scrolling through pages of results, ChatGPT can help you find what you’re looking for based on your budget, preferences, and constraints—and surface products that fit. You can browse visually, upload images as inspiration for similar items, and refine results conversationally until you land on the right option."

The upshot here is that OpenAI is going to have to step up its shopping experience if it's going to compete with Google and Amazon at some point for product discovery.

Miro said it will acquire Reforge, which is an AI platform for product teams, in that aims to bridge product development and frameworks with AI-driven collaborative workflows.

Andrey Khusid, CEO of Miro, said in a statement that the deal is aimed at helping customers innovate faster by focusing on what to build as well as the how.

Reforge Learning will continue operate separately at Reforge.com and the combined company will continue to invest in new courses. Brian Balfour, Reforge CEO, will become Miro's Chief Growth Officer. Tom Willerer, Reforge's current COO, will join Miro as Chief Strategy Officer.

• Miro aims to smooth out AI, human collaboration
• Constellation ShortList™ Digital Canvas Workboards
• Constellation ShortList™ Collaborative Product Development Solutions