Results

Insights News
July 30, 2026

Apple Q3 strong courtesy of iPhone, Mac demand

Revenue & Growth Effectiveness
Apple delivered strong third quarter earnings, saw iPhone sales surge 22% and continued to benefit from forgoing heavy AI-related capital expenditures. ...
Insights News
July 29, 2026

Cognizant aims to underwrite AI enterprise results

Innovation & Product-led Growth
Cognizant is betting that the next chapter of AI adoption will revolve around harnesses, production value and model routing. ...
Larry Dignan
Analyst Blog
July 1, 2026

If CRM Is Dead, How Is the Relationship Still Breathing?

Marketing Transformation
There is a conversation that ebbs and flows heralding the demise of categories of technology. One of the favorite tools to meet its grizzly end is CRM. But it is time to debunk a c...
Liz Miller
Insights News
July 1, 2026

Meta eyes cloud computing: Here’s the fallout

Revenue & Growth Effectiveness
Meta is reportedly considering a cloud computing unit to rent out spare capacity in a move that would put it in competition with AWS, Google Cloud and Microsoft Azure. The fallout ...
Larry Dignan
Analyst Blog
June 26, 2026

Rethinking CRM as a New System of Action

Revenue & Growth Effectiveness
What we are seeing is a shift in how CRM systems can generate value and improve business outcomes. As humans and AI agents start to work together across CRM use cases, CRM systems ...
Martin Schneider
Insights News
June 21, 2026

Don't let your vendor's AI strategy become yours

Innovation & Product-led Growth
Tom Pagram, Head of AI at Virgin Australia, has a simple message for enterprises: Don't let your vendor pick your AI strategy. quot;One of the fastest ways to slow down your AI tra...
Larry Dignan
Insights News
June 14, 2026

For Starbucks, AI returns are behind the scenes

Next-Generation Customer Experience
Starbucks CEO Brian Niccol is betting the coffee company’s returns on AI investment will come from outcomes that aren’t noticed by customers that much. The company is focusing on s...
Larry Dignan
June 10, 2026

Revenue Intelligence: The Execution Engine for Growth

Revenue & Growth Effectiveness
Martin covers the key players in the space, from RevOps platforms to legacy CRM providers, what buyers (CROs, CMOs, and emerging chief growth officers) should be asking vendors, an...
Martin Schneider
Insights News
April 30, 2026

How Meta is thinking about AI models, ROI, CapEx

Data to Decisions
Meta's first quarter results handily topped expectations and came with the usual rise in capital expenditures. The company is expecting $58 billion to $61 billion in second quarter...
Larry Dignan