Verizon is automating its network and its closed-loop automation platforms have executed more than 70 million network configurations with AI agents and frontier models such as Anth...
There is a conversation that ebbs and flows heralding the demise of categories of technology. One of the favorite tools to meet its grizzly end is CRM. But it is time to debunk a c...
Meta is reportedly considering a cloud computing unit to rent out spare capacity in a move that would put it in competition with AWS, Google Cloud and Microsoft Azure. The fallout ...
What we are seeing is a shift in how CRM systems can generate value and improve business outcomes. As humans and AI agents start to work together across CRM use cases, CRM systems ...
Accenture said it is expanding its efforts to target mid-market companies with sales between $300 million and $3 billion via the launch of Accenture Edge....
Tom Pagram, Head of AI at Virgin Australia, has a simple message for enterprises: Don't let your vendor pick your AI strategy. quot;One of the fastest ways to slow down your AI tra...
Starbucks CEO Brian Niccol is betting the coffee company’s returns on AI investment will come from outcomes that aren’t noticed by customers that much. The company is focusing on s...
Martin covers the key players in the space, from RevOps platforms to legacy CRM providers, what buyers (CROs, CMOs, and emerging chief growth officers) should be asking vendors, an...
Enterprise technology is at a crossroads. Budgets are tighter, growth is harder to find, and the pressure to show real returns on AI investment has never been greater. Episode 131 ...
Amazon Web Services’ launch of the Connect family of business applications and Amazon Quick, Google Cloud Next 2026 announcements and hyperscale cloud first quarter results all lea...
Meta's first quarter results handily topped expectations and came with the usual rise in capital expenditures. The company is expecting $58 billion to $61 billion in second quarter...
Microsoft launched real-time voice agents in Microsoft Copilot Studio and a set of new agents in Microsoft Dynamics 365 Contact Center, Microsoft Dynamics 365 Sales, and Microsoft ...
Macy's has rolled out a Google Cloud powered AI agent called quot;Ask Macy's,quot; a concierge that leverage multimodal capabilities to move sales along and sort through the retail...
Amazon will invest $5 billion in Anthropic now and up to an additional $20 billion in the future as the Claude model provider plans to secure up to 5 gigawatts of Amazon Web Servic...
FedEx Freight is about to become an independent company as it is spun off from FedEx. The technology and AI strategy for FedEx Freight will be to simplify operations, reduce custom...
Amazon CEO Andy Jassy penned his 2025 shareholder and outlined why the company is betting so heavily on AI, how its chip business changes AWS economics and the big picture. ...
Industrial AI is gaining traction as 61% of enterprises are now in production with AI in industrial operations, according to Cisco's State of Industrial AI Report. ...
