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People Management Technology

New C-Suite
A New Framework for Delivering Business Results Technology leaders are facing increased pressure to deliver business value more quickly. With mounting pressures on business leaders to get the most from their people to hit targets, technologies that manage and optimize people…
Amy Wilson
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The Search For Synergy in Supply Chains – Part One: Overview

Tech Optimization
As organizations evolve their business models in the coming decade, a new breed of business and technology leaders emerges to meet the challenge. These leaders will navigate a myriad of converging and disruptive technologies, align new initiatives for both business value and…
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Why Middleware Matters in Next Generation Business Analytics

Data to Decisions
Organizations awash with data seek opportunities to create useful business-oriented information. The proliferation of new data types, advancements in visualization technologies, explosion in styles, and variety of deployment options drives users to reevaluate their existing BI…
R Ray Wang
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Social and Mobile Growth Challenge Customer Support Operations

Marketing Transformation
The huge rise in customers who now use social networking sites and mobile commerce (m-commerce) for business transactions has created a customer support gap. Many companies have social media presence on sites such as Twitter and Facebook and create mobile applications but…
Elizabeth Herrell
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Unified Communications Cloud-Based Solutions

New C-Suite
This report discusses the factors businesses should consider when moving some or all of their UC applications to the cloud. With cost a major factor in the rate of Unified Communications (UC) adoption, services from the Cloud provide new options for many companies to consider…
Elizabeth Herrell
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Enterprise Energy/Carbon Management Solutions

Data to Decisions
Whether driven by emerging regulations, cost, stockholder concerns, or customer demand, this overview will help the reader to: Understand your enterprise energy/carbon measurement, management, and reporting requirements and goals. Identify relevant products and vendors…
Adrian Bowles
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Helping HR Bridge the Business Divide

New C-Suite
Human Resource (HR) organizations over the past decade have had considerable success in delivering improved efficiency – and sometimes effectiveness – within the HR fuction and HR business systems. However, HR has had less success delivering clear, definable value…
Amy Wilson
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The Market For SAP Optimization Options

Tech Optimization
This market overview provides a starting point to SAP customers seeking optimization solutions.  The document delivers actionable advice and insights into a proven collection of software solutions.  As part of the full series, best practices documents will follow with…
R Ray Wang
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Four Personas of The Next Gen CIO

Tech Optimization
Just as previous technology and business shifts have changed the role of the CIO, the new, more consumer-oriented business models of the social revolution will spawn a new breed of business and technology leaders. These leaders will navigate a myriad of converging and disruptive…
R Ray Wang
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Demystifying The Cost Structure For UC Solutions

Next-Generation Customer Experience
Unified Communications (UC) provides users with the ability to communicate more quickly and to access applications that improve their business processes.  But Pricing has been more ‘muddy’ than ‘crystal clear’ for Unified Communications (UC) and IP Telephony upgrades during…
Elizabeth Herrell
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The Case For Two-Tier ERP Deployments

Tech Optimization
Organizations continue to face an onslaught of business requirements that their existing ERP systems can no longer address. Stuck in the past century, these ERP systems are expensive to run, difficult to upgrade, and impossible to modify for today’s fast changing requirements…
R Ray Wang
Open Research

Constellation’s Research Outlook For 2011

Data to Decisions
By Phil Fersht, Dennis Howlett, Elizabeth Herrell, Esteban Kolsky, Maribel Lopez, Vinnie Mirchandani, Sameer Patel, Frank Scavo, Alan Silberberg, Brian Solis, and R “ Ray” Wang Organizations Seek Measurable Results In Disruptive…
R Ray Wang, Frank Scavo, Elizabeth Herrell