This list celebrates changemakers creating meaningful impact through leadership, innovation, fresh perspectives, transformative mindsets, and lessons that resonate far beyond the workplace.
At a Glance
Customer loyalty and customer relationships often are thought of as programs or campaigns to be launched and automated. But for teams spread thin by complex…
At a Glance
Change is hard. And change is necessary for organizations looking to harness opportunity and accelerate revenue growth. Yet there are significant forces and factors…
This report explores the key options for digital commerce firms seeking to achieve superior results with product data/content syndication, especially as the channel and…
This trend report examines the emergence of sustainability goals as part of corporate environmental, social, and governance (ESG) initiatives. It also details the looming…
At a Glance
As a fast-growing enterprise in the automotive industry, Miller Industries has seen substantial benefits from standardizing various point solutions and upgrading…
Midmarket executives have always been challenged by a culture of scarcity. Limited access to funds, talent, and innovation has often created a barrier to entry into and exit…
At a Glance
Marketing analytics has (thankfully) forever changed. Gone are the days of reporting metrics in celebratory dashboards. Marketing is in search of answers'sanswers…
Much hype has been made about the metaverse. However, very few organizations have fully grasped the impact the metaverse will have on experiences and engagement inside the…
At a Glance
This case study demonstrates how a leading defense intelligence and analysis firm used Brightspot's content management solution to significantly overhaul its mature…
Great customer experiences require an understanding and anticipation of customers's#153; needs. Brands and enterprises must recognize that customers call the shots about…
This report is for e-commerce companies that are looking to stay abreast of the evolving online shopping space to maximize sales and growth in 2022 and beyond, particularly in…
This report introduces the concept of the product-to-consumer (P2C) management software category, with an eye toward its core capabilities, its ability to satisfy unmet needs…
Organizations of every description are pursuing digital innovation. As a result, business and tech leaders, including chief data officers, chief digital officers, chief…
The COVID-19 pandemic exposed weaknesses in every organization's back-office system. The inability to easily access data, enable self-service capabilities, and intelligently…
At a Glance
This case study describes the rollout of Matterport at CRB, a Kansas City, Missouri's#147;based construction company specializing in design and construction in…
The consumerization of IT has increased customer and employee expectations for easy and transparent field service delivery. Field service management (FSM) software helps to…
This report provides an overview of how the C3 AI platform enables enterprises to build next-generation AI applications. Some of the world's largest companies in manufacturing…
The content management industry is in the midst of a renaissance born of major new advances in strategic content technologies, the growing importance of digital experience…
The COVID-19 pandemic exposed weaknesses in every organization's back-office system. The inability to easily access data, enable self-service capabilities, and…
The COVID-19 pandemic exposed weaknesses in every organization's back-office system. The inability to easily access data, enable self-service capabilities, and intelligently…
The COVID pandemic has exposed weaknesses in every organization's back-office system. The inability to easily access data, enable self-service capabilities, and…
This report explores the evolution of digital experience monitoring and management and uses the latest industry trends and customer examples to develop a maturity model for…
The COVID-19 pandemic exposed weaknesses in every organization's back-office system. The inability to easily access data, enable self-service capabilities, and intelligently…
Digital business and the experience economy dominate much of today's discussions about how to run a successful company. Yet understanding of 's#156;digital business's#157;…