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Trends

Preparing for the New Age of Cloud Security

Data to Decisions
Executive Summary Cloud computing has evolved from the straightforward proposition of sharing outsourced data centers and computers through to today’s offerings of astonishingly rich information ecosystems in which clients participate in and benefit from…
Liz Miller, Steve Wilson
Big Idea

Inside the SAP S/4HANA Cloud 2111 Update

Data to Decisions
Executive Summary SAP continues to release key capabilities as part of the SAP S/4HANA and RISE with SAP roadmap. SAP would like its users to take a lean versus complex approach and start with business process redesign before beginning any technical realization. Once…
R Ray Wang
Trends

2022 Trends in Incident Management

Data to Decisions
Executive Summary Most enterprises today are not set up to handle IT-related incidents, or crises, in real time. The classic legacy enterprises are set up to deal with IT incidents in old-fashioned ITIL ways, without considering the cloud, software-as-a-service (SaaS) nuances…
Andy Thurai
Trends

2022 Trends in Site Reliability Engineering

Data to Decisions
Executive Summary With the COVID-19 pandemic still affecting many areas of the globe, work from home is more of a mainstay than a luxury and digitizing business is more of a survival strategy than an option. Most enterprises are struggling with both of these concepts while…
Andy Thurai
Trends

One for All: Dussmann Employee Experience Goes Digital With Neptune Software

Data to Decisions
At a Glance This case study describes the rollout of an employee portal solution at Dussmann Group, a global services company headquartered in Berlin, Germany. After describing the initial challenges Dussmann was facing, the case study describes the solution built with…
Holger Mueller
Market Overview

Infosys Sustainability Delivers a Wide Range of ESG Capabilities

Data to Decisions
Executive Summary This offering overview examines the environmental, social, and governance (ESG) solutions and offerings from Infosys. Growing interest in supporting a wide range of United Nations Sustainable Development Goals (SDGs) has led to new frameworks that address…
R Ray Wang
Big Idea

Why Data-Driven Innovators Choose Embedded Analytics

Data to Decisions
Executive Summary Organizations of every description are pursuing digital innovation. As a result, business and tech leaders, including chief data officers, chief digital officers, chief information officers, and chief technology officers, are increasingly looking for ways to…
Doug Henschen
Trends

2022 ESG Trends

Data to Decisions
Executive Summary This report examines the critical environmental, social, and governance (ESG) solutions trends for the 2022 market. Growing interest in supporting a wide range of United Nations Sustainable Development Goals (SDGs) has led to new frameworks that address…
R Ray Wang
Big Idea

ESG Solutions Address the Impending ESG Imperative

Data to Decisions
Executive Summary This Big Idea report examines environmental, social, and governance (ESG) solutions and offerings. Growing interest in supporting a wide range of United Nations Sustainable Development Goals (SDGs) has led to new frameworks that address areas from climate…
R Ray Wang
Premium Research

Epicor Kinetic Doubles Down on Product-Centric ERP

Future of Work
Executive Summary The COVID-19 pandemic exposed weaknesses in every organization’s back-office system. The inability to easily access data, enable self-service capabilities, and intelligently automate processes has created demand for self-driving and…
R Ray Wang
Premium Research

Matterport Drives Digital Transformation for CRB

Data to Decisions
At a Glance This case study describes the rollout of Matterport at CRB, a Kansas City, Missouri–based construction company specializing in design and construction in regulated industries. After describing the initial challenges CRB set out to address, the…
Holger Mueller
Premium Research

Field Service Management Tools

Data to Decisions
Executive Summary The consumerization of IT has increased customer and employee expectations for easy and transparent field service delivery. Field service management (FSM) software helps to coordinate the complex logistics — including parts, warranties,…
R Ray Wang, Liz Miller
Premium Research

Zoho Creator Platform Redefines EAP With a Deeply Integrated Platform

Data to Decisions
Executive Summary This report provides an overview of Zoho’s Creator platform, which allows Zoho customers to extend and integrate their Zoho applications as well as build their own automation capabilities. Zoho has a corporate DNA of â€&#156…
Holger Mueller
Premium Research

C3 AI Powers Next-Gen Apps With Its Innovative Enterprise AI Platform

Data to Decisions
Executive Summary This report provides an overview of how the C3 AI platform enables enterprises to build next-generation AI applications. Some of the world’s largest companies in manufacturing, energy, financial services, defense, and other industries have…
Holger Mueller
Premium Research

Oracle Affirms Its Strategic Role in Banking

Data to Decisions
Introduction In the era of digital transformation, IT has evolved from being a pure cost factor to a strategic weapon as enterprises strive to stay ahead of their competition by innovating their IT platforms. Data is at the forefront of digital transformation, because…
Holger Mueller
Premium Research

IBM Becomes Multidimensional Again

Data to Decisions
Introduction Before, during, and after IBM’s acquisition of Red Hat, IBM’s messaging became very one-dimensional, describing the hybrid cloud opportunity the vendor plans to leverage. This was an understandable reaction to one of the…
Holger Mueller
Premium Research

The Future of Enterprise Content Management

Future of Work
Executive Summary The content management industry is in the midst of a renaissance born of major new advances in strategic content technologies, the growing importance of digital experience in all aspects of content, and the proliferation of digital channels and enabling IT…
Dion Hinchcliffe
Premium Research

FinancialForce Moves Up Market With Spring 2021 Release

Future of Work
Executive Summary   The COVID-19 pandemic exposed weaknesses in every organization’s back-office system. The inability to easily access data, enable self-service capabilities, and intelligently automate processes has created demand for self-driving…
R Ray Wang
Premium Research

B2B Relationship Selling in the Virtual Age

Data to Decisions
Executive Summary Despite big changes to the environment in which business takes place today, business-to-business (B2B) selling remains fundamentally driven by the importance of building customer relationships. Even so, relationships alone don’t determine…
Nfrance
Premium Research

There Is a HeatWave for Databases: Oracle MySQL Database Service Merges OLTP and OLAP

Data to Decisions
Executive Summary This Offering Overview examines Oracle MySQL Database Service with HeatWave. The report describes the underlying market trends, introduces the vendor, and presents key differentiators for Oracle’s offering. It continues with an analysis…
Holger Mueller
Premium Research

Unit4 Changes the ERP Market with Its EAP Platform

Data to Decisions
Executive Summary This report provides an overview of how Unit4’s platform powers the Unit4 enterprise resource planning (ERP) offerings. Unit4 has gone through a substantial platform investment that was started a few years ago and recently concluded under…
Holger Mueller
Premium Research

Infor CloudSuite ERP Delivers on Industry-Specific Solutions

Future of Work
Executive Summary The COVID-19 pandemic exposed weaknesses in every organization’s back-office system. The inability to easily access data, enable self-service capabilities, and intelligently automate processes has created demand for self-driving and…
R Ray Wang
Premium Research

The Business Case for Dynamic Skills

New C-Suite
Executive Summary The postpandemic world requires new levels of agility and resilience. Organizations must empower their employees and workers with the skills for digital proficiency. Success requires leaders to apply a dynamic skills approach to future-proof the workforce…
R Ray Wang