Executive Summary

What can and should professional services organizations do now to build a bridge to a new future after COVID-19? This report explores the question in detail, examining how professional services firms can evolve to become leaner, healthier and more innovative to be ready for growth in 2021 and beyond.

The report examines key transformative topics for the professional services industry ranging from technology and talent management to budgeting and vital new business models, outlines growth trends, and suggests strategies for thriving in a post-pandemic economy.


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