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Obviously no one plans on implementing a project that will fail. However, statistics show that over the past 20 years a very large percentage of technology projects do fail to result in the business outcomes that they were expected to meet. The real issue is that leading change (implementing new technology, whether it be CX, […]
Analyst Blog
Nintendo's Pokémon Go mobile game's wildly successful launch was marred by a fast-evolving controversy over potentially serious privacy risks involved with the application. While the situation seems to have been mostly resolved, it carries a lasting lesson about personal privacy.
Insight Blog
Microsoft is having its third large customer event of the year in Toronto right now, the Worldwide Partner Conference (WPC) and as to be expected there are a number of announcements to be made. Given its ramifications, I picked the announcement of both GE and Microsoft to bring the GE PaaS Predix to the Microsoft IaaS, Azure.
Analyst Blog
Infor offered up plenty of news, updates and future directions during day one of its Inforum conference in New York this week. While not unexpected, the flow of information nonethless underscores the aggressive growth plans and efforts at internal change Infor has undertaken under the leadership of former Oracle president Charles Phillips, who became CEO in 2010. Here's a look at the key highlights of the day:
Insight Blog
Earlier today Unit4 surprised with a ‘summer’ acquisition – wisely timed after end of the European soccer championships – which can always be a major distraction on the ‘old’ continent – of prevero, a German maker of BI and CPM products. (The marketing and aesthetically inclined notice the color match).
Analyst Blog
Digital Transformation Requires Five Critical Success FactorsOver the past 24 months, Constellation’s clients have experienced closer collaboration between clients and their software vendors and service providers to craft solutions that may not have existed in the past. This level of collaboration reflects the need for not only strategic differentiation, but also the desire to transform business models...
Analyst Blog
Does an ERP even need third-party apps? These business management systems cover everything from CRM to warehouse and project management – they are supposed to be the one app the company needs.It turns out the answer is a resounding yes. While Xero and QuickBooks Online connect to several hundred apps that do everything from send invoices to tracking timesheets, ERPs attract apps that solve big-company problems.Strolling around the expo floor at NetSuite’s SuiteWorld I met a gaggle of software companies with fascinating ideas for helping SMEs.
Analyst Blog
The Obama administration has been making efforts to show it is serious about personal privacy, even as the revelations over domestic surveillance exposed by Edward Snowden remain fairly fresh memories.
Insight Blog
ERP (enterprise resource planning) vendor Epicor is about to begin a pivotal chapter in its long history, having once again been sold to a private equity firm, with KKR acquiring it for a reported $3.3 billion from Apax Partners.
Insight Blog
The term "data lake" has been popular for a few years now, particularly in the context of Hadoop-based systems for large-scale data processing. But as Constellation Research VP and principal analyst Doug Henschen notes in an in-depth new report, Democratize Big Data: How to Bring Order and Accessibility to Data Lakes, it's no simple task to create a data lake that lives up to the concept's potential...
Insight Blog
The digital transformation of an organization, company, or industry, requires leadership at the top and within the company’s “four walls.” Over the past few weeks, this theme has appeared through our conversations with key executives and news headlines discussed on our weekly show, DisrupTV.
Analyst Blog
Microsoft is giving its Dynamics business applications a major cloud boost with Dynamics 365, an upcoming offering that bundles CRM, ERP and Office 365. The package will also feature "purpose-built" apps for financials, field service, sales, operations, marketing, project service automation and customer service. Here are more details from an official company blog post:
Insight Blog
The Netherlands is the world's first country to complete a nationwide network dedicated to IoT (Internet of Things), in a major symbolic milestone for the technology trend.
Insight Blog
Premium Research
Understanding the Human Element in Digital Transformation Initiatives This report identifies key characteristics of successful leadership of change. It also provides seven proven practices for orchestrating successful customer experience, cloud and IoT initiatives.
Marketers and sales leaders have access to mountains of data available to analyze buyer behavior, demand generation channels, ROI, nurture tracks, sales cycles and a myriad of other metrics. As all the focus is on dissecting buyer analytics and creating nurture processes, I’m noticing that companies are actually missing the boat on the basics – lead follow-up.
Analyst Blog
We had the opportunity to attend AWS Enterprise Summit in Frankfurt, held on June 30th 2016. Always a welcome chance for a US based analyst – despite European roots, history and professional networks, to check in on the state of cloud on the ‘old’ continent. The conference was well attended with over 1200 participants, coming from customers, prospects and the ecosystem.
Analyst Blog
The ROI of Customer Success & Data-Driven Growth | DisrupTV Ep. 23
In DisrupTV Episode 23, hosts R “Ray” Wang and Vala Afshar welcome three leaders:
Video
Often during product briefings, this is where my mind wonders to... I'm here to tell you about Gnerc, our innovative, paradigm shifting new SaaS based software platform application tool.
Analyst Blog
Upgrading to substantially improve operating costs and efficiency of Building Management Systems, BMS, is a recognized ‘hot’ market for IoT. However the tasks, and capabilities, that define the term ‘Building Management’ are being transformed by the increasing numbers and types of Devices already making their presence in a Building known. A ‘managed workplace’ is the target, not a managed Building!
Analyst Blog
Navigating Digital Transformation and Marketing Disruption | DisrupTV Ep. 22
In DisrupTV Episode 22, hosts R “Ray” Wang and Vala Afshar engage with:
Video
Premium Research
Success Depends on Adequate Governance, Cataloging and Hands-On Access to Data in Hadoop This report explores key trends in the popularization of Hadoop and strategies being employed to manage data lakes and make them more accessible.