Filter Results
Results
Customer data. It’s increasingly viewed by businesses as the valuable asset it should be. But there’s a persistent problem I keep bumping into when it comes to talking about and describing customer data: misuse of terms.
Analyst Blog
Virtual CES Kicks Off The Conference Season For 2021
Analyst Blog
Humanizing HealthTech: Digital Strategy, Patient-Centric Innovation & Bioethics | DisrupTV Ep. 218
In DisrupTV Episode 218, hosts R “Ray” Wang and Vala Afshar welcome a dynamic trio shaping the future of healthcare technology:
Video
ConstellationTV is here to bring you the latest in what is disruptive and reshaping business and technology. In every episode, you’ll hear from our fellow analysts, from leaders across our network of business transformation experts and influencers, as well as from cutting edge vendors.
Video
As it’s always been the case with emerging technologies, consumers adopt them in small increments. Aside from rare groundbreaking new products like the iPhone, consumers are looking for simple, small improvements to digital solutions and devices that they are already familiar with. Because for the average consumer, the barrier to experience – or unfamiliarity with a new technology - is more costly and disruptive than its potential benefit.
Analyst Blog
ConstellationTV is here to bring you the latest in what is disruptive and reshaping business and technology. In every episode, you’ll hear from our fellow analysts, from leaders across our network of business transformation experts and influencers, as well as from cutting edge vendors.
Video
By The Constellation Research Team
The 2020 Awards Demonstrate The Power Of Humanity Amidst A Global Pandemic And Mass Digitization
What started out as an amazing beginnin
Analyst Blog
Unless your field workforce is composed of goats, these days you’re contending with a mix of workplace safety guidelines, employee health priorities, and customer preferences that complicate how, where, and whom you can dispatch. At the same time, the massive shift to digital commerce and remote or touchless interactions has forever altered the expectations of customers.
Analyst Blog
Three weeks ago, I stepped on a rock in the parking lot and sprained my ankle. As I examined the aftermath of my tumble, I decided it must be my shoe’s fault so I went online for a new pair of shoes. Without any plausible explanation about WHY I neither saw the rock nor avoided the rock, the only thing my brain could land on was a need for another pair of shoes to avoid slipping and twisting on a rock the next time it happened.
Analyst Blog
From Employee & Space Experience to Strategic Innovation | DisrupTV Ep. 217
On DisrupTV Episode 217, hosts R “Ray” Wang, Principal Analyst and Founder of Constellation Research, and Vala Afshar, Chief Digital Evangelist at Salesforce, welcome three extraordinary leaders who are redefining the future of work, innovation, and strategy:
Video
Eliminating System Complexity Is Celonis’ Number One Priority
On October 14th, 2020, Co-CEO and Co-Founder, Alexander Rinke, kicked off its Ecosystem Summit and showcased its new Execution Management System (EMS). The goal is to improve an enterprise’s execution capacity by simplifying complex processes. Celonis defines execution capacity as the ability to get things done over the time + cost + effort (see Figure 1).
Analyst Blog
Navigating Software Intelligence, DevOps' Future & CX Innovation | DisrupTV Ep. 216
In DisrupTV Episode 216, hosts R “Ray” Wang and Vala Afshar converse with four groundbreaking leaders driving transformation across technology and customer experience:
Video
Headlines these days are rife with news about the gig economy, whether debates on regulation, discussions about economic impact, or stock predictions. Occasionally there’s even an insightful analysis about the many different kinds of gigs and of gig workers. But the gig economy has so far had very little to do with the business of delivering customer experience. Which is why I’ve been so intrigued by Simplr.
Analyst Blog
Element AI Takes Workflow to the Autonomous Level for ServiceNow
Analyst Blog
What’s Next For 2021?
Join this special video to learn what happens in the post-election world with regards to geo-politics and technology. The esteemed guests include:
Dr. David A Bray, Director, GeoTech Center and Director, GeoTech Commission at the Atlantic Council
Dion Hinchcliffe, VP and Principal Analyst of Constellation Research, Inc. | Tuck School of Business CIO Roundtable | ZDNet Contributor
R “Ray” Wang, CEO of Constellation Research, Inc. | Non-Resident Senior Fellow at the Atlantic Council
Analyst Blog
Innovating Finance, Crypto, and Hospitality | DisrupTV Ep. 215
In DisrupTV Episode 215, hosts R “Ray” Wang and Vala Afshar engage with three pioneering leaders who are reshaping the landscapes of finance, cryptocurrency, and hospitality:
Video
With widely anticipated U.S. federal antitrust lawsuits looming, it may seem like an odd time for Facebook to make another big acquisition. In Kustomer, however, Facebook is buying itself options. Here is what we know so far:
Analyst Blog
Amazon Web Services Re:Invent 2020 continues the vendor’s tradition of delivering a slew of announcements. Here’s my take on the top data-to-decisions introductions.
Where to begin to size up the more than 35 announcements slated for just the first week of Amazon Web Services (AWS) #ReInvent 2020? Guided by my data-to-decisions (D2D) research focus, let’s drill down on what I see as the highlights among the database, machine learning, and intelligent edge/IoT announcements from week one of this three-week virtual event.
Analyst Blog
When They Meant One More Thing, They Meant One More Big Thing
Apple made ground breaking announcements at its “One More Thing” event on November 10th, 2020 event. The launch of the M1 chip, macOS Big Sur operating system, and a long awaited update to the Mac line up. Apple takes its destiny into its own hands from silicon to services. By having complete control of the chip, operating system software, and hardware, Apple delivers exponential gains in performance, better value, longer battery life, and significant improvements to the Mac line up.
Analyst Blog
Future-Proofing Finance, Cybersecurity, and Analytics | DisrupTV Ep. 214
In DisrupTV Episode 214, hosts R “Ray” Wang and Vala Afshar engage with three pioneering leaders who are reshaping the landscapes of cybersecurity, finance, and analytics:
Video
Premium Research
How Oracle Cloud Observability and Management Changes DevOps Best Practices