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Market Overview

All-in-One Commerce Clouds Deliver on Digital Transformation

Matrix Commerce
Executive Summary This Market Overview examines all-in-one commerce clouds.It includes a detailed framework for evaluating the steps required to achieve the perfect order in end-to-end commerce, examines the key trends to consider for successful commerce in a post-pandemic…
R Ray Wang
Best Practices

Driving E-Commerce Growth With Product Content Syndication

Marketing Transformation
Executive Summary This report explores the key options for digital commerce firms seeking to achieve superior results with product data/content syndication, especially as the channel and product catalog landscape has developed more rapidly and grown far more complex in recent…
Dion Hinchcliffe
Premium Research

It’s Time to Prepare for the E in Environmental, Social, and Governance Initiatives

Data to Decisions
Executive Summary This trend report examines the emergence of sustainability goals as part of corporate environmental, social, and governance (ESG) initiatives. It also details the looming arrival of carbon emission and climate risk reporting mandates called for in draft…
Doug Henschen
Trends

Inside the Mindset of the Midmarket Buyer

Data to Decisions
Executive Summary Midmarket executives have always been challenged by a culture of scarcity. Limited access to funds, talent, and innovation has often created a barrier to entry into and exit from new markets, industries, and ecosystems. During the COVID-19 pandemic, these…
R Ray Wang
Big Idea

Monetizing the Metaverse Economy

Data to Decisions
Executive Summary Much hype has been made about the metaverse. However, very few organizations have fully grasped the impact the metaverse will have on experiences and engagement inside the enterprise. More than just gaming worlds or hardware devices, the metaverse economy…
R Ray Wang
Big Idea

Inside the Power of Relevance and Ambient Experiences

Marketing Transformation
Executive Summary Great customer experiences require an understanding and anticipation of customers’ needs. Brands and enterprises must recognize that customers call the shots about staying, going, engaging, or even buying. Unfortunately, customers don&acirc…
R Ray Wang
Best Practices

What Enterprises Must Seek in a Commerce Partner in 2022

Marketing Transformation
Executive Summary This report is for e-commerce companies that are looking to stay abreast of the evolving online shopping space to maximize sales and growth in 2022 and beyond, particularly in the area of digital payments. Heads of online commerce, e-commerce site…
Dion Hinchcliffe
Big Idea

Product-to-Consumer (P2C) Management

Data to Decisions
Executive Summary This report introduces the concept of the product-to-consumer (P2C) management software category, with an eye toward its core capabilities, its ability to satisfy unmet needs in the marketplace, and an exploration of the leading providers in the category. …
Dion Hinchcliffe
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Epicor Kinetic Doubles Down on Product-Centric ERP

Future of Work
Executive Summary The COVID-19 pandemic exposed weaknesses in every organization’s back-office system. The inability to easily access data, enable self-service capabilities, and intelligently automate processes has created demand for self-driving and…
R Ray Wang
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FinancialForce Moves Up Market With Spring 2021 Release

Future of Work
Executive Summary   The COVID-19 pandemic exposed weaknesses in every organization’s back-office system. The inability to easily access data, enable self-service capabilities, and intelligently automate processes has created demand for self-driving…
R Ray Wang
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Infor CloudSuite ERP Delivers on Industry-Specific Solutions

Future of Work
Executive Summary The COVID-19 pandemic exposed weaknesses in every organization’s back-office system. The inability to easily access data, enable self-service capabilities, and intelligently automate processes has created demand for self-driving and…
R Ray Wang
Premium Research

Oracle Cloud ERP Builds on Analytics, Automation, and AI Lead

Future of Work
Executive Summary The COVID pandemic has exposed weaknesses in every organization’s back-office system. The inability to easily access data, enable self-service capabilities, and intelligently automate processes has created demand for self-driving and…
R Ray Wang
Premium Research

SAP S/4HANA Rises in Postdigital World

Future of Work
Executive Summary The COVID-19 pandemic exposed weaknesses in every organization’s back-office system. The inability to easily access data, enable self-service capabilities, and intelligently automate processes has created demand for self-driving and…
R Ray Wang
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Digital Optimization: A New Strategy and System for Growth

Data to Decisions
Executive Summary Digital business and the experience economy dominate much of today’s discussions about how to run a successful company. Yet understanding of “digital business” often seems limited to engagements through…
Liz Miller, Nfrance
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Infor CPQ Optimizes Configuration Across Operations

Data to Decisions
Executive Summary Infor CPQ delivers substantial benefits to companies with complex, end-to-end process requirements, whether or not they run other Infor business applications. For those that do, it enhances the value and usability of Infor ERP offerings. For those that don…
Nfrance
Premium Research

From Transactions to Customers: Finding People in the Data

Data to Decisions
At a Glance For any business to be successful, it must be able to understand its customers and anticipate their needs. That requires far more than simply analyzing customer data; it means identifying individual customers and their behaviors in the data. Only by â&#128…
Nfrance
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Oracle Revamps CX Commerce

Matrix Commerce
Executive Summary This Offering Overview examines Oracle CX Commerce in the all-in-one commerce clouds market. The report includes a model for the 20 steps of the perfect order, the key trends in a post-pandemic world and the key vendors working to deliver on end-to-end…
R Ray Wang
Premium Research

Salesforce Commerce Cloud Builds on Existing Capabilities

Matrix Commerce
Executive Summary This Offering Overview examines Salesforce Commerce Cloud within the context of the all-in-one commerce cloud market. The report includes a model for the 20 steps of the perfect order, the key commerce trends in a post-pandemic world and the key vendors…
R Ray Wang
Premium Research

MS Dynamics 365 Commerce Goes End-to-End

Matrix Commerce
Content, Commerce and Context Converge in Digital Experience Road Map   This Offering Overview examines Microsoft Dynamics 365 Commerce in the all-in-one commerce clouds market. This report includes a model for the 20 steps of the perfect order, the key trends in a…
R Ray Wang
Premium Research

Adobe Commerce Cloud Builds on Magento Momentum

Matrix Commerce
Customers and Partners See the Full Might of Adobe’s Experience Cloud Strategy This Offering Overview examines Adobe Commerce Cloud in the all-in-one commerce clouds market. This report includes a model for the 20 steps of the perfect order, the key trends…
R Ray Wang
Premium Research

Why Every Organization Must Build a Plan for the Unpredictable

Matrix Commerce
Best Practices for Mainframe Clients in a World of Unexpected Events Constellation Research has fielded hundreds of calls from CxOs in recent weeks regarding what to consider for the proper business and technology response heightened by the coronavirus pandemic and other…
R Ray Wang
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Episerver Delivers an All-in-One Commerce Cloud

Matrix Commerce
Content, Commerce, and Context Converge in Digital Experience Road Map This Offering Overview examines and explains Episerver Commerce Cloud in the all-in-one commerce clouds market. This report includes a framework/guide/model on the 20 steps of the perfect order, the key…
R Ray Wang