Case Study

Ian Cole’s CX Mission at Give Kids The World Village: ‘Do Amazing Things’

Published June 06, 2024
Larry Dignan
Larry Dignan
Editor in Chief of Constellation Insights

Executive Summary

Customer Story Spotlight

For Ian Cole, chief innovation officer of Give Kids The World Village (GKWV), returns on technology investments are measured in smiles. GKWV is an 89-acre nonprofit “storybook” resort in Kissimmee, Florida, that gives children with critical illnesses and their families from around the world week-long cost-free vacations.

 

Membership required to view

Membership options
Already a member?
Login to access
--- OR ---
Purchase this single report
$0.00

Related Research

Results

Case Study
February 18, 2013

Pandora Grows its Talent in the Cloud with Vana Workforce

Future of Work
Why Pandora Chose Vana Workforce as its Platform for Managing Growth and Consistency In 2010, Pandora Radio began a journey to move its entire Information Technology (IT) infrastructure into the cloud to create an agile, sustainable platform for future growth. Integral to the success of that strategy was a cloud…
Case Study
February 26, 2013

Supporting the Ride to Cloud UC Services

Future of Work
Why Hendrickson is Moving its Voice and Video Communications to the Thinking Phone Networks Cloud In 2010 Hendrickson, a commercial truck components supplier, had 14 manufacturing locations in North America, each with its own antiquated PBX that was used for local and long-distance voice services. When it came time…
Case Study
February 25, 2013

Keep On Trucking at the Speed of Voice

Future of Work
How a Transportation Software Provider Transformed its Communications Using 8x8’s Cloud Service Communications is the lifeblood of the commercial freight logistics business. TMW Systems Inc. is one of the global leaders in the industry, providing transportation and logistics software and services to 2,300 customers…
Case Study
March 20, 2013

Using the Cloud to Protect What’s Important

Future of Work
Sealed Air’s Global Migration to Verizon/Siemens Cloud-Based Unified Communications Services As a global company with geographically dispersed manufacturing and laboratory facilities, Sealed Air had a vast communications asset base consisting of PBXs, telephony handsets and call center software, all supported by…
Case Study
April 30, 2013

Taking Talent Search to the Next Level

Future of Work
Why the Haley Stuart Group Recruited ShoreTel Sky as Its Cloud Communications Service Provider Haley Stuart Group (HSG) is a highly specialized boutique executive recruiting and talent search organization founded on the belief that clients are best served by industry-specific recruiting and customized services. In…
Case Study
November 18, 2013

Five Years in the Cloud with Workday

New C-Suite
Best Practices from Two Early Cloud HCM Pioneers: Chiquita Brands and McKee FoodsChiquita Brands and McKee Foods were early pioneers in the cloud. Both organizations faced similar challenges in upgrading existing human resources (HR) technologies amid a changing economic climate. However, both organizations used the…
R "Ray" Wang
Research Product
Case Study
Published
June 06, 2024
Author
Larry Dignan
Categories
Data to Decisions Digital Safety, Privacy & Cybersecurity Future of Work Marketing Transformation Matrix Commerce New C-Suite Next-Generation Customer Experience Tech Optimization Chief Analytics Officer Chief Customer Officer Chief Data Officer Chief Digital Officer Chief Executive Officer Chief Financial Officer Chief Information Officer Chief Information Security Officer Chief Marketing Officer Chief People Officer Chief Privacy Officer Chief Procurement Officer Chief Revenue Officer Chief Supply Chain Officer Chief Sustainability Officer Chief Technology Officer