Results

Analyst Blog
July 01, 2026

If CRM Is Dead, How Is the Relationship Still Breathing?

Marketing Transformation
There is a conversation that ebbs and flows heralding the demise of categories of technology. One of the favorite tools to meet its grizzly end is CRM. But it is time to debunk a c...
Liz Miller
Analyst Blog
June 26, 2026

Rethinking CRM as a New System of Action

Revenue & Growth Effectiveness
What we are seeing is a shift in how CRM systems can generate value and improve business outcomes. As humans and AI agents start to work together across CRM use cases, CRM systems ...
Martin Schneider
Insights News
June 07, 2026

What if our AI infrastructure is already built?

Data to Decisions
If you're one of those people that watch what people do not what they say you may want to start paying attention to AI royalty right now. Why? Because the likes of Microsoft CEO Sa...
Larry Dignan
Insights News
June 02, 2026

Microsoft Build 2026: Windows, Rayfin, Fabric IQ and more

Data to Decisions
Microsoft at Build 2026 aimed to position itself as an end-to-end platform for building and operating agentic AI systems with a set of announcements on infrastructure, models, tool...
Larry Dignan
Insights News
March 30, 2026

Microsoft 365 Copilot’s Researcher agent goes multi-model

Data to Decisions
Microsoft 365 Copilot's Researcher agent will take a multi-model approach where Anthropic's Claude will review responses drafted by OpenAI's ChatGPT in a feature called Critique. M...
Larry Dignan
Insights News
January 26, 2026

Microsoft launches Maia 200 as custom AI silicon accelerates

Data to Decisions
Microsoft launched its Maia 200 AI accelerator and said it is available in Azure. Microsoft said Maia 200 delivers 30% better performance per dollar than the latest generation of h...
Larry Dignan
Insights News
January 22, 2026

Microsoft outlines Quantum OS, Quantum Development Kit

Data to Decisions
Microsoft outlined its Quantum OS architecture and Quantum Development Kit, which will include versions for chemistry and error correction.Microsoft outlines Quantum OS, Quantum De...
Larry Dignan
Insights News
October 29, 2025

Microsoft Azure sees 40% revenue growth in Q1

Data to Decisions
lt;divgt;The software and cloud giant reported first quarter net income of $27.7 billion, or $3.72 a share, on revenue of $77.7 billion, up 18% from a year ago. Non-GAAP earnings f...
Larry Dignan
Insights News
October 21, 2025

Microsoft Dynamics 365 expands sales AI agent roster

Data to Decisions
Microsoft said its Dynamics 365 Sales Qualification Agent and Quality Evaluation Agent are generally available with its Sales Close Agent and Sales Research Agent in public preview...
Larry Dignan
Insights News
September 24, 2025

Microsoft adds Anthropic models to Researcher, Copilot Studio

Data to Decisions
Microsoft said it will add Anthropic's Claude Sonnet 4 and Claude Opus 4.1 to Microsoft Copilot Studio and Researcher in a move that highlights how the company is diversifying from...
Larry Dignan
Insights News
September 17, 2025

Microsoft to build quantum center in Maryland

Data to Decisions
Microsoft is building a new quantum computing center in Maryland and line up with its work with DARPA on evaluating and funding quantum systems. ...
Larry Dignan