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Thrive in an Age of Disruption

Thrive in an Age of Disruption

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Disruption is the new normal. Everywhere we look we find traditional business models under threat from emerging players, technology creating new opportunities for fast-moving businesses and the creaking bones of industrial age enterprises labouring to stay current, fresh or even just relevant. The darlings of our blue chip stock markets have given way to tighter, more technologically aggressive firms who wield tech not for COMPETITIVE advantage but to create UNFAIR advantages. Facebook and Google are the obvious examples, but there are more. Many more.

Many of these massively scaled companies have locked their valuations away from the markets – creating a vibrant behind-closed-doors market where Venture Capital firms tease out $1 billion valuations. Just take a look at the Wall Street Journal’s Billion Dollar Startup Club to get a sense of the scale in operation. Uber, with a current valuation of over $50 billion, leads the pack and now boasts a valuation way in excess of General Motors.

valuations

But while Uber, is on the surface, a business about transportation – and cars in particular – it is far from being a car company as we have known them. It is, in fact, a technology company. A software company. And a data company. It is disruption paradigms at every turn.

Even on a more micro level, disruption is taking place in our suburbs and in our streets. The NBN – when it arrives at it eventually will – will sweep non-digital businesses away in a tide of data. And those local institutions like post offices and newsagencies that are the hubs of our suburban malls, will be the first to go (if they have not disappeared already).

BUT

Disruption is not destruction.

It is possible to not only thrive in an age of disruption but to also prosper. And this is what I will be discussing at Newcastle’s DiG Festival on 12-13 October. In fact, the whole two days of the conference are devoted to the theme.

So if you’re wondering what disruption has in store for your career, business or enterprise, you might find this is the best investment you have made in years. See you there!

Event Preview - AWS reInvent 2015

Event Preview - AWS reInvent 2015

Before AWS reInvent starts in Las Vegas this week, I took the time to collect some thoughts on where AWS stands and what we may hear this week in Las Vegas.

So take a peak




Or if you can't watch, here are the key takeaways



  • Major Cloud Event - Probably the busiest event for cloud - look for announcements from almost all major players.
     
  • What will be the AWS surprise? - No idea, but looking at the surprises of 2013 (Kinesis and Workspace) and 2014 (lambda) - for all we will have to look for updates regarding roadmap and adoption. What comes after lambda? Mu?
     
  • New Instances - Very likely for AWS to announce new instances types, usually at the premium end - so expect more high compute, high memory, SSD leaning instance types.
     
  • Price reductions - AWS has traditionally announced price reductions at reInvent - not so (for a first) last year - let's see what AWS will do in this regards.
     
  • From utility to platform - I see in general a need for AWS to move towards more platform - we will see if we get more announcements / data points in these regards. In general enterprises like platforms over tool collection. Opposite story for developers.
     
  • Chasing load - It will be important to see how AWS plans to capture more load for future growth. ISVs (see e.g. the Infor partnership) are a key to load, we will see if Amazon has more in store. 

More on AWS
  • Event Report - AWS Summit Berlin - AWS spricht Deutsch - but when will the Germans speak cloud? Read here
  • News Analysis - AWS learns Hindi - Amazon Web Services announces 2016 India Expansion - read here
  • Event Report - AWS Summit San Francisco - AWS pushes the platform with Analytics and Storage [From the Fences] read here
  • Event Report - AWS re:invent - AWS becomes more about PaaS on inhouse IP - read here
  • AWS gives infrastructure insights - and it is very passionate about it - read here
  • News Analysis - AWS spricht Deutsch - the cloud wars reach Germany - read here
  • Market Move - Infor runs CloudSuite on AWS - Inflection Point or hot air balloon? Read here
  • Event Report - AWS Summit in SFO - AWS keeps doing what has been working in the last 8 years - read here
  • AWS  moves the yardstick - Day 2 reinvent takeaways - read here.
  • AWS powers on, into new markets - Day 1 reinvent takeaways - read here.
  • The Cloud is growing up - three signs in the News - read here.
  • Amazon AWS powers on - read here.
Find more coverage on the Constellation Research website here and checkout my magazine on Flipboard and my YouTube channel here
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Strata + Hadoop World Report: Spark, Real-Time In the Spotlight

Strata + Hadoop World Report: Spark, Real-Time In the Spotlight

MapR, Pivotal and Teradata were among the who’s who of big data vendors making announcements at Strata + Hadoop World 2015. Here’s a quick analysis.
If Strata + Hadoop World 2014 seemed to be all about Hadoop, Hadoop, Hadoop, the 2015 buzzword was Spark, Spark, Spark. Initial impressions aside, there was more going on than adoption of that notable open-source, in-memory data processing and data analysis framework. Here’s a quick rundown of a few of the bigger announcements, along with my analysis of the developments. 
 

@MapR, @Pivotal, @Clouder, @SnapLogic, @Syncsort, @Talend, @Oracle, @Teradata, @AtScale, @DataTorrent

Advanced analytics, Spark support and real-time apps were among the big themes at Strata + Hadoop World 2015.

   

MapR Adds In-Hadoop Document Database

MapR announced here that it has added JSON-handling document-database features to the MapR DB component of its Hadoop Distribution. MapR DB is the vendor’s version of HBase, which architecturally differs from the open-source, high-scale NoSQL database in order to deliver five- to seven-times faster performance, according to MapR.

Adding an In-Hadoop Document Database to MapR DB will save developers time, eliminate redundancies in data and infrastructure, and eliminate the time and trouble of moving and copying data to handle both transactional and analytical needs.

MyPOV: This combination makes sense, and it will surely appeal to existing MapR customers who are looking to do as much as possible with their MapR deployments. Will it change the dynamics of the Hadoop or NoSQL database markets? I suspect not, as organizations and developers seeking a NoSQL database will not look to make a sweeping choice of the Hadoop platform at the same time. MapR points out that you can deploy MapR DB independently, but without co-location and sharing of the data in a Hadoop cluster, the advantages largely evaporate. Think of the document database feature on MapR DB as a nice add for existing customers and one more selling point for customers looking for a Hadoop distribution and support company.

Pivotal Takes HAWQ Open Source

Pivotal this week announced contributions of many of its data engines to open source. That move started with Pivotal’s GemFire in-memory database, which became Apache Geode in April. At Strata + Hadoop World, Pivotal announced that its HAWQ SQL-on-Hadoop tool is now Apache HAWQ (incubating) and the MADlib machine learning library is now Apache MADlib (inclubating). Soon, the Pivotal Greenplum database and a query optimizer shared by Greenplum and HAWQ will also be contributed to open source.

HAWQ, which is based on Greenplum, was one of the earliest SQL-on-Hadoop options based on a relational database. MADlib, which began as an open-source project in 2002, is a collection of scale out, parallel machine learning algorithms that runs in HAWQ and Greenplum.

MyPOV: Being early to the market in 2013 didn’t appear to help HAWQ win a landslide of new customers. Several databases since ported to run on Hadoop – like Actian Vortex and HP Vertica – also offer extensive SQL compliance and fast query performance, yet they, too, haven’t taken the Hadoop market by storm.

Will an Apache open-source license make a big difference for HAWQ? I suspect the big data community will continue to associate HAWQ with Pivotal, even if it’s now billed by the company as a “Hadoop Native” product. Pivotal’s most compelling big data attractions are the breadth of its analysis and transaction options and its flexible, subscription-based approach, which lets you mix, match and switch between engines without cost implications.

Spark Gains Yet More Support

There were plenty of nods to Apache Spark at Strata + Hadoop World, starting with Cloudera’s “one platform” pledge to make Spark an enterprise-class data-processing and data-analysis choice on top of Hadoop.

There were also a spate of announcements around Spark as a data-transformation and processing engine within data integration products. SnapLogic, for example, announced Spark-based big-data capabilities through the Fall release of its SnapLogic Elastic Integration Platform. In the same vein, Syncsort  and Talend have also announced Spark-based data-processing options. And in an analyst briefing held by Oracle on Monday, the vendor explained that it’s been working with Spark developer Databricks for more than 18 months to take advantage of the framework’s data-processing and data-analysis capabilities. Expect related announcements at Oracle Open World

MyPOV: “Spark inside” was a common claim seen at Strata + Hadoop World, and it’s clear this framework is seeing a broad vendor support. This is a theme we’ve seen all year, though it does not mean that the Spark core and all its components can be described as mature or production ready. Rather than take on the risk yourself, it’s best to work with certified vendors or Databricks itself if you hope to eventually take advantage of Spark’s fast, in-memory processing and analysis.

Teradata Embraces Python

Python is an increasingly popular language for big data analytics work. As evidence, an entire workshop track was dedicated to “PyData” at Strata + Hadoop World. Responding to this interest, Teradata this week introduced the Teradata Module for Python, which it’s pitching as a boon to DevOps-enabled applications.  

The Teradata Module for Python module makes it a quicker and easier proposition for developers to embed SQL queries that invoke Teradata sources into their applications. Operations types like DBAs, meanwhile, gain granular visibility into Web and mobile apps and new versions of those apps that query against Teradata.  

MyPOV: Developers were already embedding SQL queries into apps and operations teams were already dealing with Web and mobile apps invoking, and sometimes impacting the performance of, Teradata. This module should make life easier for developers and DBAs. It’s easy to guess that developers will add R and languages to the wish list.

Hot Startups Seen At Strata

After a dozen briefings at Strata, I’ve developed a short list for deeper research. I’ll close by noting two startups that caught my attention. Startup AtScale has the focused mission to help organizations use their existing BI systems and tools with Hadoop. It exposes the data inside Hadoop as fat, virtual tables to SQL-based tools and as virtual OLAP cubes to sources that use MDX.

Another startup that impressed was DataTorrent, which is working on a fast streaming and low-latency batch processing platform with plentiful connectors and an easy-to-use, drag-and-drop app-development interface. The company has contributed its platform to Apache as Project Apex, and it claims faster streaming performance than both Spark and Storm.

RELATED POST:  Cloudera Introduces RecordService For Security, Kudu For Streaming Data Analysis


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Event Report - GE Minds & Machines

Event Report - GE Minds & Machines

Good start - a platform for the Industrial Internet

We had the opportunity to attend GE' Digital first major customer conference 'Minds & Machines' at Fort Mason in San Francisco.
 

Take a peek at the video:
 
 
If you can't watch here are the key takeaways:
 
  • At the core of GE's offering is Predix, a PaaS offering built on top of Pivotal CloudFoundry.
  • GE Digital has built components on top of that, to make it easier for enterprises to build next gen applications on top of that.
  • Deployment of Predix applications can be to public and private clouds.
  • With the Predix Machine there is a lightweight component that can run 'close to the things' at the end points of an IoT network
  • Showcases we saw were Intelligent Cities, Healthcare, Asset Management, Service with Planned Maintenance and many more.
  • The showcase customer for Predix at the moment is Pitney Bowes, which monitors performance of their stamp print machines.
  • A great showcase of the power of the overall GE was a location demo using GE LED lamps and standard smartphone / tablet camera sensor. 
 

MyPOV

A good and splashy start by GE for GE Digital, the vendor spared little expense to convert Fort Mason into a very nice event space. GE attracted a who is who on the ecosystem side, that probably on very large vendors like GE can. Kudos for GE to share how it went from a Buy to Partner to Build strategy, which was probably not the fastest path, but that's where GE Digital is today. Growing the business to a 15B in 5 years will be a tall order for any software business. In my view GE Digital will only be able to achieve this with openness for 3rd party things (GE is open for that) and creating substantial attach rates of software to the things it sells. For enterprises that do business with GE, Predix is a IoT platform to take a closer look at. We will be watching. 
 
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Former IDG News Service Star Journalist Chris Kanaracus Joins Constellation to Deliver Enterprise Insights

Former IDG News Service Star Journalist Chris Kanaracus Joins Constellation to Deliver Enterprise Insights

Chris KanaracusConstellation is pleased to announce the addition of Chris Kanaracus to the research team as managing editor and principal analyst covering breaking developments in enterprise technology.  

Kanaracus will serve as managing editor and principal analyst of Constellation’s new Insights service. Insights will deliver Constellation Executive Network members exclusive, daily analysis of breaking news across Constellation’s eight business research themes, leveraging the deep domain knowledge of Constellation’s entire roster of analysts. Constellation’s new Insights product is planned for general availability in late Q4, 2015.

The addition of Kanaracus signals Constellation’s commitment to providing its clients with timely analysis of business and technology news across the enterprise.

“I’m excited to join Constellation Research in a role that leverages my knowledge of the enterprise software industry and experience in high-pressure breaking news organizations,” Kanaracus said. “It’s an honor to join such a distinguished team of analysts and I look forward to the journey.”

Most recently, Kanaracus served as senior editor and research analyst for the Americas’ SAP Users’ Group, which has more than 50,000 members. Prior to his role at ASUG, Kanaracus spent seven years covering the enterprise software industry for IDG News Service, where he frequently broke exclusive stories with a focus on end-customer issues. Kanaracus has also held various managerial and reporting roles at newspapers in New England since 1998.

“Chris has been at the forefront of advocating for clients on buy-side enterprise issues.  Our clients are excited to have his sharp wit, fast response, and hard hitting insights as part of their membership to Constellation’s Executive Network,” said R “Ray" Wang, Principal Analyst and CEO of Constellation, “More importantly, we’re excited to boost our longitudinal research survey capabilities with Chris at the helm.”

COORDINATES

Twitter: @chriskanarcus
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Geo: Boston, MA

About Constellation Research
Constellation Research is an award winning, Silicon Valley-based research and advisory firm that helps clients navigate tumultuous business environments with disruptive technologies and progressive transformation strategies. Constellation enables forward-thinking visionaries to harness the transformative power of digital technologies to solve tough business problems and advance their careers.  

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BoxWorks 2015 - Solid Platform Direction But Not Enough On Core Usage

BoxWorks 2015 - Solid Platform Direction But Not Enough On Core Usage

Below is my review of the announcements (or lack of) at Box's BoxWorks 2015 conference.  Quick summary:

Box solidifies their strategy to be a content services platform for applications. Over the last few years they have invested heavy in their infrastructure and architecture and that work is now paying off. Box made several announcements that improve security, deployment and management including:

  • Compliance/Governance: Legal Holds
  • IRM: Device Trust / Watermarking
  • EKM: Amazon Web Services Key Management Service
  • Choose your network connection (AT&T, NTT)
  • Store data with other providers (IBM SoftLayer in 2016)

Unfortunately there was not a lot of news on the user experience side of Box, meaning the way people create, discover, share and collaborate on content. There were a few bright spots such as the introduction of a new application called Box Capture which allows mobile phone users to take a picture and store it directly in Box, and enhancements in their viewer technology to enable high definition video, 3D interactive objects (such as CAD drawings) and medical imagine manipulation. However, there were not a lot of updates in core functionality that people use everyday such as 

  • Discovery of content and people (experts, networks)
  • Collaboration and sharing of content
  • Creating content and task management

In the video below I discuss these items in more detail.

 

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We know tech is changing, but what is making everything change? A summary of change factors in technology and business in 2015 – Part 2

We know tech is changing, but what is making everything change? A summary of change factors in technology and business in 2015 – Part 2

Part 1 outlined what and how core innovative technology is creating business disruption, and ended with the statement;  The realization that Digital Business is about adding a new online capability to your existing business model, but is the disruptive recreation of your industry sector is dawning rapidly in Boardrooms as sector news and financial results are the cause of serious evaluation.

Part 2 provides some examples of new business models that illustrate some of the basic principles of the ‘disruption’ built around the principles out lined in part 1

Some of the largest, most powerful, Global Enterprises have announced new strategic goals; as an example General Electric, GE, aims to establish itself as one of the top ten global software companies in the coming years. GE has, in the past, shown itself to be quick to react to change in order to add value to its businesses; (Financing sales became both an enabler of sales but also a very profitable addition to its equipment manufacturing some years back); now GE recognizes that it’s the Software that differentiates, adds value, and can be used to change the Business Model for ‘standardized’ equipment manufacturing.

Most people would associate this move with the disruption that Apple introduced to the phone market with its concept of iPhone personalization via the App Store. Even here this is a market that faces still further disruption, as a Smart Phone becomes a Digital token representing its human owner in the Internet of Things, IoT, and decentralized Services Digital Business economy.

It is generally accepted that some twenty percent of western world Smart Phones are rarely used for voice calls, but they are indispensable to their owner’s life as they check their health, pay for items, and indulge in an ever-increasing number of other activities. Their Smart Phone has, in fact, become their Digital Persona projecting, and representing, them to the Digital World, just as surely as an IoT sensor represents the machine, or process, to which it is attached. Vodafone, a leading telecoms operator in the Mobile market, speaks of this as the opportunity to build a whole new business model aggregating and managing Digital Services that are directly applicable to the person/persona. With their Smart Phone providing a flow of information about the person’s location, event, even a sensed medical emergency, the value of a managed concierge style of guardianship seems a distinct possibility. (see Ray Wang’s blog with examples for more information on the use of a smart phone as a persona)

Global Market Leaders in many sectors are recognizing the market opportunities that come from rethinking, or repackaging, services and information to offer increased personalized value. Consumers (buyers) have been shown to be willing to quickly recognize the value in products and markets that align with enabling their more complex demands.

For these global enterprises the challenge lies in reinvention of their current operational thinking and management into the true Digital Economy of ‘Services’. The removal of long-term investment based resource decisions and the substitution of quick reaction, dynamic optimization, of events using skilled operational workers introduces time frames and financial reporting structures alien to the existing business and the majority of its management.

There is no simple template answer as to the right moves for a particular enterprise as in past transformations, though in several industry sectors the basis of the new competitive model is becoming clearer. As an example Aggregation works particularly well when coupled to activities such as process administration where there is no link to pleasure only to compliance. On the other hand Disaggregation is usually linked to activities associated with pleasure such as travel and holidays. 

Disaggregation and de-centralization would seem to infer the removal of market opportunities in the face of consumers (users) wanting to manage the assembly of their own personalized product combinations. This has turned out not to be true with some of the best examples of emerging new market opportunities around enabling, and supporting, the necessary administration process elements between participants; good examples include; AirBnB, Booking.com, or TripAdvisor.

There are many revenue rich products, and markets, being created currently, what they have in common is that they are real innovations with a comprehensive and cohesive approach to an emerging recognizable issue; what is being offered, to whom, and how they operate are all innovatively addressed. None of them are merely offering the existing product from an existing market place with availability online, the old definition of multi Channel operations in a Digital Business environment!

 

Footnotes

  1. Part 3 in this series (following next week) will endeavor to answer the key question; So what if anything can be pin pointed as under pining successful markets and competitive products? 
  2. In judging the awards for Constellation Research Connected Enterprise annual Super Nova competition it was extremely noticeable that new hardly known startups dominated the entries submitted by their satisfied customers. In each case the change achieved could truly be described as both innovative and disruptive, whilst the outcomes for the enterprise and its business were remarkable and substantial. See Constellation Connected Enterprise for more details on awards.

Workday Rising - Learning Completes the Talent Management Suite

Workday Rising - Learning Completes the Talent Management Suite

We had the opportunity to attend Workday Rising in Las Vegas this week. The conference is well attended with over 5000 attendees, and held in the Mandalay Bay conference center.



 
 
Lots of things announced and happening - but here are my Top 3 takeaways:


 
 

If you have no chance to watch - take a look:


 
  • Learning - Workday announced a Learning module, scheduled to be released in about a year from today with Workday 27. Workday is hitting all the right features for a modern Learning application, a more detailed roadmap has not been shared (yet). The Mediacore (more here) acquisition is key for this, and the demos leveraged Mediacore capabilities. Read more about Learning in my News Analysis blog post here.
     
  • New Scorecard capability - Two of the Insight Applications that Workday announced a year ago at Rising were Scorecard based, and the new Scorecard capability is available now. On the question of the overall push for 'true' analytics (more here), the answer from Workday executives was that customers wanted Workday to address more reporting and dash-boarding capabilities.
     
  • Platform Housekeeping - Platforms age like humans and load up on more technical debt, from a chat with CTO Stan Swete and a presentation by David Clarke / Jim Stratton during the conference it is clear that Workday is doing substantial renovation, innovation and good housekeeping on the platform. Examples were the ability to move large data amounts across servers, multiple threaded reads and updates and a separation of processes.
      

Analyst Tidbits

  • Worksheets - Workday acquired Gridcraft (a little more here), a bona fide spreadsheet tool that is Excel compatible but can be embedded into enterprise systems. Workday did quick uptake on it - e.g. we saw an improved Compensation functionality. Gridcraft also has collaboration capabilities that were demoed in the keynote. 
  • Trust Workday - Workday is taking a page from the Salesforce playbook - and creating a customer status website.
  • UI Improvements - a new employee profile, Android is a 1st grade citizen and new collaboration capabilities are coming. Spontaneous audience applause came for new branding capabilities of Workday to get more of a corporate design look & feel. 
  • Effective Date Change Interface - Workday provided an interface to feed effective date based core HR systems (hint - SAP) - which reduces implementation effort considerably - the quoted number was 90%.
  • Ecosystem - The ecosystem is doing well, though the show floor looked smaller / with less partners than a year ago at Rising in San Francisco. Major ecosystem news was IBM acquiring Workday boutique analyst shop Meteorix (more here). 

MyPOV

 
Another good Rising conference for Workday. A growing vendor, a growing ecosystem, more customers always creates a positive vibe at a conference. And with Learning Workday has (finally) delivered the missing piece to its portfolio of Talent Management solutions. Workday approaches Learning with the same verve as it did Recruiting - re-thinking it from an employee / consumer experience, always a good approach. Workdays is also doing good work at innovating and expanding its platform capabilities, which alleviates a general concern in regards of platforms that are reaching their 'teenage' years of age. It is also good to see how Workday is looking at TCO, the new effective date capability will make it easier, faster and cheaper to implement Workday, a good move. 

On the concern side it looks like the Insight Apps are not moving as fast as at least I expected. Workday is saying customers wanted more basic / Bi reporting capabilities, which is plausible, but Workday is at risk to loose the (ambitious) initiative of being the most 'true' analytics vendor out there. But the calendar year is not over, so we will have to see what is coming. Equally Workday did not share a roadmap (yet) on what will come when for Learning, it will be important for Workday to share that soon so that customer can do their plans. And in contrast to Recruiting where the market leaders had slowed down and then got acquired (aka Taleo), the Learning market is thriving as part of a larger Talent Management function. 

But for now congrats to Workday for completing the Talent Management 'puzzle' with Learning in the next year. Stay tuned for more. 



 
And more on Workday
  • News Analysis - Workday completes Talent Management with Learning - Finally - or too late? Read here.
  • Event Preview - What I would like Workday to address this Rising read here
  • News Analysis – Workday to Expand Suite of Applications for Healthcare Industry - with a SCM twist - read here
  • News Analysis - Workday supports UK Payroll - now speaks (British English) Payroll  - read here
  • Workday 24 - 'True' Analytics, a Vertical and more - now needs customer proof points - read here
  • First Take - Top 3 Takeaways from of Workday Rising Day 1 Keynote - The dawn of the analytics era - time to deliver Insight Apps - read here
  • Progress Report - Workday supports more cloud standard - but work remains - read here
  • Workday 22 - Recruiting and rich Workday 22 are here - read here
  • First Take - Why Workday acquired Identified - (real) Analytics matter - read here
  • Workday Update 21 - All about the user experience and some more - read here
  • Workday Update 20 - Mostly a technology release - read here
  • Takeaways from the Salesforce.com and Workday partnership - read here
  • Workday powers on - adds more to its plate - read here
  • What I would like Workday to address this Rising - read here
  • Workday Update 19 - you need to slow down to hurry up - read here
  • I am worried about... Workday - read here
Find more coverage on the Constellation Research website here and checkout my magazine on Flipboard and my YouTube channel here




 
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Workday Announces Learning Functionality to Complete Talent Management Solution - too little too late?

Workday Announces Learning Functionality to Complete Talent Management Solution - too little too late?

Earlier today we learned that Workday announced Learning, a new application to add to its portfolio of HCM applications. The announcement is key as it completes the native Talent Management portfolio offered by Workday – with Recruiting, Onboarding, Performance Management, Compensation and now Learning.

 
 

Let’s dissect the press release in our customary way – it can be found here:
PLEASANTON, CALIF. — Sept. 29, 2015 — Workday, Inc. (NYSE: WDAY), a leader in enterprise cloud applications for finance and human resources, today unveiled Workday Learning, a new application intended to offer a more personalized, meaningful learning experience for organizations to evolve and encourage career development at every stage of the employee lifecycle. Workday Learning will be built into the fabric of Workday’s unified suite of applications including Workday Human Capital Management (HCM) and Workday Financial Management, providing customers with a single system to cultivate their workforce, close talent gaps, and drive business growth.

MyPOV – Good to hear the general intention and direction here, not a general, 1st generation Learning offering, but a modern 21st century Learning product, that permeates beyond formal class room learning to all aspect of knowledge creation, distribution and consumption. No surprise that Workday stresses the unified platform. The organic approach puts an end to speculation on potential acquisitions in the Learning space. Interesting the stressing of Finance in the early part of the press release, we will pay more attention to that reading on.
Announced at Workday Rising Las Vegas 2015, Workday Learning embodies a shift from talent management to people enablement focused on engaging individuals with more rewarding, diverse work experiences that drive greater alignment between employee development, workforce productivity, and better business outcomes.

MyPOV – A good description of what the new generation of Learning products is all about. And we are attending Workday Rising – see our expectations here and catch us for the key takeaways Tuesday at 6 PM PST (more here).
A Continuous, Meaningful Learning Experience that Knows the Learner
Traditional learning management systems (LMS) are generally perceived as lackluster, tedious, and uninspiring. They sit outside of daily work, lack a connection to an employee’s day-to-day needs, and do not provide the kind of training that will help an individual progress in his or her current role.
MyPOV – Good description what happens with yesterday’s best practices in a fast pace environment. They quickly can look stale and inadequate. That said the ‘dreaded’ class room training will still have room on the 21st century and we will have to track when Workday will support that, too.
 
Built with the learner’s needs in mind and incorporating feedback from employees at organizations including athenahealth, California College of the Arts, Cornell University, and McKee Foods, Workday Learning will address the gaps that exist with current learning management systems. Taking advantage of rich data from Workday HCM, Workday Learning will offer an intuitive, meaningful learning experience that knows the learner and recognizes where the individual sits in the employee lifecycle – whether it’s the first day on the job, a new manager, or someone cultivating core skills and expertise in a current role.
MyPOV – Good to see that Workday has talked to its customers in regards of requirements for Learning, everything else would have been gross negligent, and in typical suite vendor functionality Workday points out the benefits of an integrated Learning solution, that is away of the ‘rest’ of people data and processes from the other HCM applications. This is in contrast to the best of breed / point solution vendors who need interfaces to unfold similar benefits. And interface turn out to be one of the most ‘dreaded’ things for HR practitioners.
 
Workday Learning is intended to provide customers with:
· A Collaborative Community to Gain and Share Knowledge – Leveraging the latest collaboration and social learning technologies, Workday will enable employees to consume, create, and share content on any device, at any time. Whether it’s shooting and sharing a video tutorial from a smartphone, or flipping through pages of training material on a tablet, Workday Learning will encourage an interactive community for learning, teaching, and coaching that meets the needs of today’s digital workforce.
MyPOV – No new Learning product since 2013 that does not stress social. Workday has not focussed on traditional social functionality in the past, so we will drill down to understand better how Workday will leverage this area and create compelling functionality.
 
· Content with Context – Workday Learning will be able to recognize users and make tailored learning recommendations based on who they are, what they do, and their stage in the employee lifecycle. For example, the system could recommend a video to a new manager, accounting for personal preferences and learning experiences completed by others in similar roles or at a similar stage in their career.

MyPOV – And a similar table stake of a 21st Learning solution, it is all about passing Learning content into the hands / screens of an employee the same way a beautiful pass reaches a wide receiver setting him up for a touchdown or 1st down (or a perfect corner the free player for a header for the ‘other’ football part of the world).

 
· Support for Diverse Learning Experiences – Workday Learning will enable customers to fully support a wide spectrum of developmental experiences spanning short, easy-to-digest micro learning activities and in-depth jumbo learning programs as well as mandatory certification and compliance training.
MyPOV – Good to learnt that Workday plans to apportion the learning volume and content, which is a key requirement for the multi-generational workforce that consumes information and learns in different ways across the generations of workers.
 
· Built-in Measurement and Insights – In combination with Workday HCM and Workday Financial Management, Workday Learning will equip customers with complete visibility into day-to-day learning activities and overall learning effectiveness. For example, a team manager could quickly understand how employees are tracking against individual development plans, and organizational leaders could better identify and optimize learning initiatives that positively impact business goals.
MyPOV –Good to see that Workday is leveraging suite wide benefits, interesting the stress on Finance. Good to see Workday addressing ‘Learning Effectiveness’. Borrowed from Marketing Effectiveness (what is an additional $ in Marketing going to give a business in return), Learning Effectiveness is asking the same question in regards of the allocation of Training dollars (or Euros etc.).
 
Availability
Workday plans to make Workday Learning generally available to customers in the second half of calendar year 2016.
MyPOV – Kudos for Workday to share a release time frame. But it is quite a way out there with 9-15 months till the product will be generally available.
 
Comments on the News
“Our customers have made it clear that they need a progressive solution that enables them to offer more personalized learning, development, and career opportunities in order to engage and retain their best people,” said Leighanne Levensaler, senior vice president, products, Workday. “Workday Learning will be seamlessly unified with Workday’s suite of applications to provide a smarter, more intuitive system that knows employees, what kind of work they do, and what they need to achieve job and career success. As a result, employees will be empowered to connect more and share relevant content with each other – creating a collaborative work environment where learning is continuous and ubiquitous.”
MyPOV – Good quote by Levensaler – hitting all the key aspect and benefits of the new solution. Good to see the sharing aspect mentioned here, too – which is key in a modern Learning. Seeing successful content becoming ‘viral’ as the result of employees sharing what works is one of the new ‘highlights’ in 21st century Learning systems.
 
“Having the opportunity to help shape several Workday products over the years has proven that Workday not only cares about what we as customers need, but seeks to understand our experiences and create something far better than we had imagined,” said Mark Newsome, director of human resources, McKee Foods. “Workday delivers on what it promises and creates viable alternatives to some of the old, stale offerings we often see in the marketplace. I am confident Workday Learning will be a fresh, new approach that addresses the gaps that traditional learning environments have struggled with for so long, without sacrificing the core infrastructure needed in a learning system.” 

“Workday Learning has the potential to solve distinct challenges higher education institutions face in meeting the training needs of their staff, faculty, and larger community,” said Mara Hancock, chief information officer and vice president of technology, California College of the Arts. “Learning built into Workday HCM will serve as a community-wide tool that can help overcome many of the boundary limitations found in a traditional LMS where the line between community members are hardened, and social and collaboration components are bolted on rather than unified in one system.”
MyPOV – Always good to see customer quotes in a new product press release, stating of early involvement and feedback cycles with practitioners. McKee is a long term Workday customer (if I had the time I’d check in how many product launch emails they gave a quote), so it is good to see customers staying at the forefront of best practices. And good to see a higher education organization here, which points to Learning playing a prominent role in Workday’s Student solutions (at some point). 
 
Additional Information Please visit the Workday blog for additional perspective about Workday Learning:
Read the blog: An Inside Look at Workday Learning: Reinventing How Employees Learn with perspective from Leighanne Levensaler, senior vice president of products, and Amy Wilson, vice president of HCM products
Read the blog: 3 Questions with Paul Sparta, a Founding Father of Learning Management Systems
MyPOV – Worth to check out the additional resources mentioned here to get a more complete picture. Good to see Sparta mentioned here, truly one of the veterans of Learning, he most recently sold the company he co-founded, Plateau to SuccessFactors (now SAP).

Overall MyPOV

A good move by Workday, as it (finally!) clarifies the vendor’s strategy in regards of Learning, the last piece of Talent Management automation that was not addressed with a native Workday solution. It is overall important as it makes the overall Workday messaging of one organic suite application built on the same platform real, while addressing the integrations concerns and worries of HR professionals. Also good to see that Workday strikes all the right points in regards of key 21st century Learning system functionality like content discovery, creation and propagation, aware of what works and is needed by employees.

On the concern side it will be key to see how Workday addresses the ripple effects in the ecosystem, a number of Workday customers have partnered with a number of Learning vendors, and they will now have to re-asses their plans for the next 3-4 years. How Workday handles this for both customers and partners will be key going forward, as Workday will have to keep partnering for other aspects in its portfolio (e.g. Payroll). The announcement is also mute in regards of license costs, with its Insights analytical products Workday has for the 1st time opened a new licensing area for customers, it remains to be clarified where Learning stands. Lastly on the technology side, Learning solutions are very different ‘animals’ in regards of technical needs (unstructured content, social, context, streaming networking requirements and platforms served) – so it will be interesting to see how Workday can address these challenges. Overall timing with 2nd half of 2016 means that a functional showdown between the new Oracle Learning solution (more here) and the enhanced SAP / SuccessFactors solution (more here) will happening sooner than later. And of course existing partners, most prominent probably Cornerstone on Demand (more here) will not stand still. But competition is good for customers.

For now it is good news for customers of Workday, who now need to align their Learning plans with the vendor’s roadmap. From the press release Workday is announcing all the right capabilities for a modern, 21st century Learning solution and leveraging all Suite level benefits that can make the Learning solution better than a point solution. Stay tuned for more updates from Workday Rising 2015.

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I will share my takeaways and likely some smaller tidbits on September 29th at 6 PM PST - watch it here - even better - tune in! 
 
 

And more on Workday
  • Event Preview - What I would like Workday to address this Rising read here
  • News Analysis – Workday to Expand Suite of Applications for Healthcare Industry - with a SCM twist - read here
  • News Analysis - Workday supports UK Payroll - now speaks (British English) Payroll  - read here
  • Workday 24 - 'True' Analytics, a Vertical and more - now needs customer proof points - read here
  • First Take - Top 3 Takeaways from of Workday Rising Day 1 Keynote - The dawn of the analytics era - time to deliver Insight Apps - read here
  • Progress Report - Workday supports more cloud standard - but work remains - read here
  • Workday 22 - Recruiting and rich Workday 22 are here - read here
  • First Take - Why Workday acquired Identified - (real) Analytics matter - read here
  • Workday Update 21 - All about the user experience and some more - read here
  • Workday Update 20 - Mostly a technology release - read here
  • Takeaways from the Salesforce.com and Workday partnership - read here
  • Workday powers on - adds more to its plate - read here
  • What I would like Workday to address this Rising - read here
  • Workday Update 19 - you need to slow down to hurry up - read here
  • I am worried about... Workday - read here
Find more coverage on the Constellation Research website here and checkout my magazine on Flipboard and my YouTube channel here
 
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What We Hope To Learn At #BoxWorks 2015

What We Hope To Learn At #BoxWorks 2015

My colleague Holger Mueller and I are in San Francisco this week attending BoxWorks, Box's annual user conference. Over the last few years Box has evolved their story from being just a cloud based file synchronization and storage (EFSS) company to more of a content-centric platform.  

Here are the things I'd like to hear about at BoxWorks 2015:

- Collaboration: What’s happening with BoxNotes? How about basic features like commenting, annotating, sharing, etc. 
- Task Management: One of the keys to collaboration is providing structure, organization and accountability. Today the task management features are very basic, what's coming?
- Metadata and workflow: These two architecture components are part of Box's great differentiation. What's happening with these features?
- What's In Box: The issue I have with Box is that unless someone sends you a link, it's pretty difficult to know what's in there. I want to know what's happening around analytics, dashboards, recommendations. (for people, content, actions, etc...)
- More than just files: I'd like to see Box be far more of an aggregation engine. Show files stored in other repositories, or perhaps not even files at all!  ex: webclip a website to Box, share a link to a Youtube video or Google Map.

Holger has lots of questions about Box's infrastructure, architecture, datacentres, app dev platform, and more.

Here's a short video from Holger and I discussing our hopes for BoxWorks. Enjoy...

 

Additional Reading

Box Hits Puberty and Starts the Journey From Product to Platform  (BoxWorks 2014)

Up Up and Away. Box Makes Their Enteprise Application Vision A Reality   (BoxWorks 2013)

 

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