Salesforce is targeting $63 billion in revenue by 2030 and laid out a plan to deliver AI value to enterprises as well as capture a good bit of its own. Here's a look at what custom...
Salesforce launched AIforce, which operates as an interface layer that brings the company’s platform to an AI interface. Here's a rundown of Salesforce's Dreamforce announcements....
Salesforce is getting on the Nvidia Nemotron bandwagon with Koa, a CRM reasoning model that was built on 27 years of a proprietary synthetic data set modeled on CRM deployments. ...
Salesforce's Dreamforce conference kicks off this week in San Francisco and rest assured there will be plenty of innovations ranging from Agentforce, Slack and Headless 360 and a b...
HubSpot cut its third quarter outlook as a pivot to outcome-based pricing and budget concerns have crimped expected demand. CEO Yamini Rangan, however, said outcome-based pricing i...
There is a conversation that ebbs and flows heralding the demise of categories of technology. One of the favorite tools to meet its grizzly end is CRM. But it is time to debunk a c...
What we are seeing is a shift in how CRM systems can generate value and improve business outcomes. As humans and AI agents start to work together across CRM use cases, CRM systems ...
Salesforce reported better-than-expected first quarter results and raised its outlook. The company said its AI and data annual recurring revenue in the quarter was $3.4 billion. ...
Salesforce launched Salesforce Headless 360 in a move that makes its entire platform available via APIs, Model Context Protocol and CLI commands for humans and AI agents. The move ...
HubSpot said it will start pricing its Breeze Customer Agent and Breeze Prospecting Agent based on outcomes. Customers will only pay when AI agents complete an assigned task. ...
CEO Marc Benioff said the quarter saw Agentforce annual recurring revenue hit $800 million. The company said it closed 29,000 deals, up 50% sequentially. quot;We’ve consumed nearl...
Zoho Day 2026 did not disappoint. From Zoho's new app OS architecture and de-layered platform vision to a unified data layer powering AI, CRM, and RevTech, the message was clear: i...
Liz Miller
Martin Schneider
Holger Mueller
Larry Dignan
Chirag Mehta
Bad actors are deploying AI to exploit vulnerabilities faster than human defenders can detect them, creating a speed-wisdom paradox: organizations need machine-speed responses but ...
Google is making its play to lead agentic AI commerce across its units as it combines AI Mode commerce features and agents with a new end-to-end commerce protocol and Google Cloud'...
Retailers are busy trying to figure out agentic AI driven commerce and keep frontline workers engaged so they can drive customer experience. Those are the key themes from the Natio...
Epicor outlined its schedule of final releases for on-premise versions of Epicor Kinetic, Epicor Prophet 21 and Epicor BisTrack. Future versions of three enterprise resource planni...
lt;pgt;From AI breakthroughs to infrastructure investments, 2025 reshaped the tech landscape. CGTN's Sally Ayhan spoke to Ray Wang, Principal Analyst at Constellation Research, abo...
lt;pgt;Five Market Trends for 2026 and the ServiceNow Armis Deallt;/pgt;
lt;pgt;Today on Fox Business Network with Ashley Webster on Varney and Co, 5 Market Trends for 2026 were...
A recent lt;a href=quot;https://newsroom.fedex.com/newsroom/global-english/fedex-dataworks-and-servicenow-unite-ai-data-and-workflows-to-power-supply-chains-of-the-futurequot;gt;pl...