Results

Insights News
September 17, 2026

Salesforce lays out growth plans: What customers need to know

Data to Decisions
Salesforce is targeting $63 billion in revenue by 2030 and laid out a plan to deliver AI value to enterprises as well as capture a good bit of its own. Here's a look at what custom...
Larry Dignan
Insights News
September 15, 2026

Salesforce launches AIforce, fleshes out platform play

Data to Decisions
Salesforce launched AIforce, which operates as an interface layer that brings the company’s platform to an AI interface. Here's a rundown of Salesforce's Dreamforce announcements....
Larry Dignan
Insights News
September 13, 2026

Salesforce still has pricing work to do

Data to Decisions
Salesforce's Dreamforce conference kicks off this week in San Francisco and rest assured there will be plenty of innovations ranging from Agentforce, Slack and Headless 360 and a b...
Larry Dignan
Insights News
August 26, 2026

Salesforce Q2 shines amid AI demand

Data to Decisions
Salesforce reported a better than expected second quarter and raised its outlook as it saw AI demand surge. ...
Larry Dignan
Analyst Blog
July 1, 2026

If CRM Is Dead, How Is the Relationship Still Breathing?

Marketing Transformation
There is a conversation that ebbs and flows heralding the demise of categories of technology. One of the favorite tools to meet its grizzly end is CRM. But it is time to debunk a c...
Liz Miller
Analyst Blog
June 26, 2026

Rethinking CRM as a New System of Action

Revenue & Growth Effectiveness
What we are seeing is a shift in how CRM systems can generate value and improve business outcomes. As humans and AI agents start to work together across CRM use cases, CRM systems ...
Martin Schneider
Insights News
May 27, 2026

Salesforce delivers strong Q1, ups outlook

Data to Decisions
Salesforce reported better-than-expected first quarter results and raised its outlook. The company said its AI and data annual recurring revenue in the quarter was $3.4 billion. ...
Larry Dignan
Insights News
April 15, 2026

Why Salesforce Headless 360 matters

Data to Decisions
Salesforce launched Salesforce Headless 360 in a move that makes its entire platform available via APIs, Model Context Protocol and CLI commands for humans and AI agents. The move ...
Larry Dignan
Insights News
February 25, 2026

Salesforce Q4 strong, Agentforce picks up momentum

Data to Decisions
CEO Marc Benioff said the quarter saw Agentforce annual recurring revenue hit $800 million. The company said it closed 29,000 deals, up 50% sequentially.  quot;We’ve consumed nearl...
Larry Dignan
Analyst Blog
December 29, 2025

News Analysis: Why 2025 Became The Age of AI

Data to Decisions
lt;pgt;From AI breakthroughs to infrastructure investments, 2025 reshaped the tech landscape. CGTN's Sally Ayhan spoke to Ray Wang, Principal Analyst at Constellation Research, abo...
R "Ray" Wang
Analyst Blog
December 24, 2025

News Analysis: ServiceNow Buys Armis, Top 5 Trends For 2026

Data to Decisions
lt;pgt;Five Market Trends for 2026 and the ServiceNow Armis Deallt;/pgt; lt;pgt;Today on Fox Business Network with Ashley Webster on Varney and Co, 5 Market Trends for 2026 were...
R "Ray" Wang
Insights News
December 19, 2025

FedEx's logistics data spinning up new services, products

Data to Decisions
A recent lt;a href=quot;https://newsroom.fedex.com/newsroom/global-english/fedex-dataworks-and-servicenow-unite-ai-data-and-workflows-to-power-supply-chains-of-the-futurequot;gt;pl...
Larry Dignan