Results

Insights News
June 30, 2026

Anthropic launches Claude Sonnet 5

Data to Decisions
Anthropic launched Claude Sonnet 5, which delivers performance close to Opus 4.8 but at a lower cost. ...
Larry Dignan
Insights News
June 29, 2026

The world according to Softbank CEO Masayoshi Son

Future of Work
Softbank Group's shareholder meeting was a tour de force in risk, reward, the chase for artificial superintelligence and a dash of delusion. Reading through the transcript of Softb...
Larry Dignan
Insights News
June 26, 2026

Salesforce takes a run at outcome-based Help Agent pricing

Future of Work
Salesforce launched Agentforce Help Agent, a pre-packaged service agent that will be priced at $2 per resolution. The groundswell behind outcome based pricing is accelerating. Get ...
Larry Dignan
CR Conversations
June 24, 2026

Pegasystem's Ken Stillwell on Tokenomics and Outcome-Based AI

Marketing Transformation
Somewhere along the way, the AI industry started keeping score by the wrong number. Token leaderboards, token maxing, ever-larger consumption as a badge of sophistication. In a rec...
Liz Miller
Hannah Mason
Insights News
June 19, 2026

Why Amazon Quick could be more strategic than recognized

Future of Work
AWS folks are bullish about Amazon Quick and its prospects in the enterprise and possibly with consumers as well. In a land of LLM overload, AWS is pitching Amazon Quick as a front...
Larry Dignan
Insights News
June 15, 2026

Salesforce acquires Fin for $3.6 billion

Next-Generation Customer Experience
Salesforce said it is acquiring Fin, formerly known as Intercom, for $3.6 billion in a deal that brings customer service AI agents and a proprietary AI model called Apex to Agentfo...
Larry Dignan
Insights News
June 14, 2026

For Starbucks, AI returns are behind the scenes

Next-Generation Customer Experience
Starbucks CEO Brian Niccol is betting the coffee company’s returns on AI investment will come from outcomes that aren’t noticed by customers that much. The company is focusing on s...
Larry Dignan
June 10, 2026

Claude Mythos and the Future of Enterprise Security

Digital Safety, Privacy & Cybersecurity
Constellation Research analyst Chirag Mehta breaks down what Mythos signals about where security work is heading. His argument: most organizations don't have a findings problem; th...
Chirag Mehta
Insights News
June 10, 2026

Oracle eyes outcome-based pricing: Does it stand a chance?

Data to Decisions
Oracle is moving toward outcome-based pricing as a model to complement its existing enterprise contracts. The big question is whether Oracle and its customers can deliver the outco...
Larry Dignan
Insights News
June 09, 2026

Anthropic’s Claude Fable 5, Mythos 5: What you need to know

Data to Decisions
Anthropic launched Claude Fable 5 and Mythos 5 with the former being a Mythos-class model with safeguards for cybersecurity. Based on the benchmarks, Claude Fable 5 is a nice leap ...
Larry Dignan
Analyst Blog
June 09, 2026

Meet the 150 Visionaries Shaping the AI-Powered Future

Data to Decisions
We’re thrilled to unveil the 2026–2027 Artificial Intelligence 150 (AI150), a distinguished group of executive leaders who are setting the pace for enterprise AI transformation....
Insights News
June 08, 2026

OpenAI joins IPO parade

Data to Decisions
OpenAI said it filed confidentially for an IPO in a fast follow to Anthropic's filing. ...
Larry Dignan