lt;pgt;The AI Landscape's Tectonic Shift: OpenAI's dominance is crumbling under the weight of technical missteps, unsustainable economics, and intensifying competition from both es...
Zoom's march to become quot;an AI-first system of action for workquot; is progressing as the company's first quarter results highlight traction in contact centers, customer experie...
Google launched Gemini 3.5 Flash, a series of models that aims to combine frontier intelligence, actions and reasonable token costs. The company also teased Gemini 3.5 Pro, rolled ...
Boomi customers are increasingly using the company's platform as more than a narrow integration platform and focusing on AI agent use cases. Here's a look at the customer lessons. ...
Boomi's product keynote surfaced a bevy of high-level takeaways that enterprise buyers need to think about as they navigate rapidly evolving agentic AI trends.
Here's a look at th...
SAP at Sapphire 2026 is making the case that it should be the platform enterprises use to become autonomous as companies overhaul workflows and processes for agentic AI. ...
Technology vendors are wooing the customers and outlining their agentic AI roadmaps and product direction at annual conferences. But two words should give you pause: Private previe...
This week: a SaaS apocalypse debate that cuts straight to the argument, a customer story from Google Cloud Next on what happens when your data finally means something, five tabs fr...
When Liz sat down with Pasquale DeMaio, VP of Amazon Connect, for this CR CX Convo, the takeaway was confirmation that the floodgates have officially opened, and enterprises still ...
Anthropic and OpenAI are racing to ink deals with private equity players to embed their models into portfolio companies. The benefit for the vendor is clear. Private equity portfol...
Apple reported better-than-expected fiscal second quarter results due to services growth. Apple's various product categories excluding the iPhone were also ahead of Wall Street est...
Most enterprises don't have a data problem. They have a meaning problem. At Google Cloud Next, Paul Pritchard unpacked exactly what it takes to get from scattered data sources to A...
Agentic AI is shifting from experimental to production in enterprises and Google Cloud is touting its integrated AI stack including next-gen TPUs, data platform and agent layer. To...
Google Cloud CEO Thomas Kurian riffed on being open, enterprise AI adoption, measuring success and why CPUs matter. He also teased the next evolution of Google Gemini models at Goo...
