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[Event Report]We had the opportunity to catch up with the Cornerstone executive team for almost a day of briefings around the Cornerstone user conference in San Diego this week. Here are my top 3 takeaways of the briefing and the conference: 1) Good Fundamentals 2) Vision of Talent Management 3) A Marketplace...
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New global study from MIT Sloan Management Review finds that companies face challenges in maintaining a competitive advantage with analytics, as more companies avail themselves of analytical tools and that culture is the most important factor in achieving success with analytics. This global survey of more than 2,000 business executives and personal interviews with over 30 senior managers, also finds that companies must continuously innovate with analytics to maintain the edge it affords. This is exactly what the paper I wrote about spoke of – CMOs are no longer just marketers. CMOs are the buyers of technology and they are drivers of revenue, innovation and differentiation. There’s no hope to be a blue ocean strategy company without this. But how many companies are really taking big data, analytics and culture to heart?
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Today JDA announced the changing of the guard at the head of the company with long time JDAer – Hamish Brewer moving on. Interim CEO Baljit (Bal) Dail will take over until a full time CEO is found. From an outside perspective this is a surprising announcement. However, from a business stand point this makes sense.
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"What Citrix customers and prospects will want to remember is that one key to making virtualization and hybrid Cloud solutions work is a good productivity search (the ability for workers to easily find the information they need to do their jobs) experience for business workers."
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Today the Microsoft TechEd conference kicked off in Houston with the first keynote, largely delivered by Brad Anderson, who called in colleagues for separate demos.
Here are my top 3 takeaways from the keynote...
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Microsoft SQL server is one of the (if not the) most used database on the planet. So Microsoft adding in memory capability should be (and is in my view) a big deal. At the end of the day it looks like an underrepresented tech milestone to me. Here are my top three takeaways from the event:...
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Ten Enterprise Software Events To Check Out And Follow The Week of May 12th, 2014
The Monday after Mother’s day was traditionally the week of the America’s SAP User Group and SAP’s big show, SAPPHIRENOW. However, this year the 20,000 plus attendee and over 250 partner sponsored show moved to June 2nd in order to avoid the traditional Mother’s Day madness for event organizer’s and sponsors. With the guilt based pull out, competitors rushed in to fill the void in this coveted time slot. In fact, the week after Mother’s Day is a great time for large events for three reasons because it:
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My Constellation Research colleague Alan Lepofsky as been working on new ways to characterise users in cyberspace. Frustrated with the oversimplified cliche of the "Digital Millennials", Alan has developed a fresh framework for categorizing users according to their comfort with technology and their actual knowledge of it. See his new research report "Segmenting Audiences by Digital Proficiency".
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Moving from Hype to Commercialization Using an Innovative Framework
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This report provides a methodology and framework for executives to find practical value in the Internet of Things (IoT).
I have been spending some thoughts on the whole area of data base innovation that we are witnessing these days. The post of colleague and friend Vijay Vijayasankar looking for a better name than the popular NoSQL sparked those thoughts even more.
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Organizations are struggling to capture and interpret data that is spread across various analytic systems, each system handling different types of processing and data. The space to be the leader in big data analytics market and data warehouse is getting more crowded every day. The buzz words, B.I.G. data have taken new meaning as quants enter the market place as one of the top jobs. Today Teradata talked to us about these 4 key market trends:...
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The Commonwealth Bank of Australia (CBA) CIO Michael Harte recently resigned to take the role as Chief Operations and Technology Officer at Barclays Bank in London. Harte was the most lauded technology executive in Australia and ensured that the CBA had technology leadership in banking regionally and amongst the broader Australian corporate environment. He will leave a significant legacy and personality that has allowed the CBA to differentiate itself against its competition.
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In a webcast today HP announced its new cloud brand – HP Helion. The event was largely scripted, not sure why it was so formal ...
Let’s dissect the news from the press release:...
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Today Workday unveiled its latest Update, Workday 22 – including the addition of Recruiting to Workday’s HCM solution portfolio. Recruiting has been long anticipated, and already a lot previewed at earlier conferences (all the way back to Workday Rising in September 2013), but Workday 22 has a lot of new functionality, too. Contrary to the past Workday changed the release announcement format from a webcast to an event held in San Francisco to kick off a four city road show, in my view a good move, showing how far the company has come.
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If you are a Microsoft house, you’ll be glad to know that Microsoft announced that Microsoft Dynamics AX 2012 R3 is now GA (generally available) in 36 countries. What is Microsoft Dynamics AX 2012 R3? It is built to help businesses take advantage of cloud services, run agile operations that exceed customer needs, engage customers on their terms across the Web, social, apps and mobile fronts.
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Quarks
Ten Requirements Every Chief People Officer Must Expect From Vendors to Support Global HR In this report, Constellation outlines the requirements for future-resistant global HR systems that can support enterprises into and through the era of digital disruption on a global scale.
This past month of April saw a surge in case law involving social media cases with 112 cases published on Westlaw, representing a substantial increase from January of this year. There is no question that the volume of social media cases continues to rapidly increase each month. Note that this survey group only involves published cases on Westlaw. With less than one percent of total cases resulting in published opinions, and considering this data set does not take into account internal or compliance investigations or non-filed criminal cases, we can safely assume that there were tens of thousands more legal matters involving social media evidence that were adjudicated, or otherwise resolved last month alone.
What I found particularly compelling about these 112 April cases, is that six of those cases involved evidentiary challenges to social media based upon improper foundation and authentication grounds. Specifically, those cases are:...
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Salesforce.com’s ExactTarget Marketing Cloud unit has combined Radian6 and Buddy Media into a single offering called Social Studio.
ExactTarget can now consolidate its focus on winning marketshare on a bigger stage: marketing, inclusive of social media. Over the past five years, social media has been a catalyst driving technology innovation and marketing opportunity. Now that most brands have figured out where to play and how to win in social, the focus returns to the big picture and bigger budgets.
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So SAP did another weekend re-org announcement. Few people know, that by German law a supervisory board is not allowed to delay the release of material information - hence the weekend surprise(s). So Sikka, who ran all of product development, applications and HANA is out. Bernd Leukert takes over for him and has certainly big shoes to fill. But let's look at the press release in our standard News Analysis format and take it from there:
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Genesys, a leading provider of customer experience and contact center solutions acquired OVM Solutions. If you are in the Customer Experience or Customer Service business what does this mean to you? The investment brings what is called proactive communications offerings. Proactive communications solutions are an effective way for companies to reach customers with more personalized interactions over voice, SMS, email and mobile devices to improve customer experience.
Why did they pick OVM Solutions?
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Departure of CTO Signals Change In Long Term Direction
In a press release this morning, SAP announced a management reorganization and the departure of Vishal Sikka, SAP’s executive board member of products and innovation and CTO. The reorganization puts Bernd Leukert as Vishal’s immediate replacement to lead global development. The role of CTO has yet to be determined. Meanwhile, the Supervisory Board has also appointed Rob Enslin and Bernd Leukert to the company’s Executive Board. Insiders hint that co-CEO Bill McDermott will be officially appointed sole CEO at the May 21st board meeting, given Jim Hagemann Snabe’s pending departure.
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Customers Celebrate Success With Customer Experience Management (CXM) Around 450 customer experience professionals gathered at the Fontainebleau Miami Beach resort at Clarabridge’s Customer Connections Event April 28th to April 30th, 2014. The event brought together professionals passionate about best practices, trends, and techniques in improving customer experience management. Key customers at the event include major brands and enterprises in industries such as:
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Over 4000 customers, prospects, and partners gathered April 27th to 30th for the flagship Epicor customer conference, Insights 14, at the Mandalay Bay Convention Center in Las Vegas, Nevada. The event provided the $968M revenue, 20,000 customer, Austin based software company an opportunity to showcase changes in management, a new product, and a reaffirmation of its technology partnership strategy. Takeaways from the event include:
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This is another one of those great reminders, ironically shared by the medium it critiques. There are some brilliant lines in it. Of course social media is not all bad, not in the least, but the core message is BALANCE.
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