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Much has been written about the announcement by IBM and Apple around their announcement of a partnership to increase enterprise mobility outcomes for organisations of varied size, industry and geography. Clearly it is seen as a positive move for both organisations and if executed upon will transform enterprise mobility.
Three points that have been missed by many commentators are critical.
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Netsuite Sees Venda As Key To EMEA Expansion
On July 17th, 2014, San Mateo, CA based NetSuite announced the acquisition of London based Venda for an undisclosed sum. Customers and prospects should care about the deal because: 1) Netsuite Sees Venda As Key To EMEA Expansion 2) Venda adds matrix commerce credibility to NetSuite.
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SuperNova Award judges comprised of technology luminaries and thought leaders
The judges of the fourth annual SuperNova Awards, selected for their influence and accomplishments in enterprise technology, will evaluate applications against a vigorous set of criteria that emphasizes real-world applicability. The judges will evaluate all applications, and select applicants who embody the SuperNova Award spirit of innovation, overcoming adversity, and disruptive technology-driven business model transformation to advance to the finalist round.
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Second Day Reflections from CIS Monterey.
At CIS 2013 in Napa a year ago, several of us sensed a critical shift in focus amongst the identerati - from identity to attributes. OIX launched the Attributes Exchange Network (AXN) architecture, important commentators like Andrew Nash were saying, 'hey, attributes are more interesting than identity', and my own #CISnapa talk went so far as to argue we should forget about identity altogether. There was a change in the air, but still, it was all pretty theoretical.
Twelve months on, and the Attributes push has become entirely practical. If there was a Word Cloud for the NSTIC session, my hunch is that "attributes" would dominate over "identity". Several live NSTIC pilots are all about the Attributes.
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First Day Reflections from CIS Monterey.
Follow along on Twitter at #CISmcc (for the Monterey Conference Centre).
The Cloud Identity Summit really is the top event on the identity calendar. The calibre of the speakers, the relevance and currency of the material, the depth and breadth of the cohort, and the international spread are all unsurpassed. It's been great to meet old cyber-friends in "XYZ Space" at last -- like Emma Lindley from the UK and Lance Peterman. And to catch up with such talented folks like Steffen Sorensen from New Zealand once again.
Analyst Blog
This past week at Oracle's Marketing Cloud Interact 2014 conference they announced the addition of LinkedIn as one of the destinations that their Social Relationship Management (SRM) platform can publish articles to. The Oracle Social Marketing Cloud Service (OSMCS) enables marketing professionals to create, publish and monitor content across multiple web sites from a single location. The new LinkedIn capability expands the existing Facebook, Twitter, Google+ and Youtube destinations.
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We had the opportunity to attend Ceridian’s yearly user conference CeridianINSIGHTS in Las Vegas July 13th to 16th. It was a record conference for Ceridian with over 800 customers and 1500 attendees. And as always with all vendors, it was good to see interest, engagement and energy of the Ceridian customer base. With many of these customers still using older Ceridian products, it was remarkable to see how interested attendees were in learning more about DayForce, the new go to product.
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We are taking a look at previous SuperNova winners, in advance of the 2014 SuperNova competition. The SuperNova awards are unique in the industry as they focus on how leaders and their teams overcame the odds and resistance to implement modern technologies in their respective enterprises.
What is remarkable in my view is, that under the leadership of then SVP & CIO Stephen Haindl adopted the SAP HANA database very early - at a point when there were less than 100 customers using HANA. And implementing technology early is one thing, using it to transform the way how business is done is the key. And the team at ARI did that, by providing insights to executives on a faster, scalable way.
Analyst Blog
Act-on Software provides marketing automation for small and mid-sized businesses. Their latest platform enhancements are designed to empower marketers to customize individual user experiences as well as reports for marketers based on unique business processes.
Here I discuss Act-on's new marketing automation capabilities and provide some initial feedback from Act-on clients.
Analyst Blog
Disruption is inevitable. The Chief Digital Officer (CDO) is the executive that will lead companies through the current era of digital disruption. Join R "Ray" Wang to learn how to make the case for the CDO or digital CXO.
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Analyst Blog
In talking with a business acquaintance recently, a question came up about the future of desktop search: what happens when the desktop is no longer the interface of choice for business professionals? It’s a great question, and one I clearly … Continue reading →
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Unveiling The New Software Insider Blog
As many of you know, the old blog was just old. Dubbed as “The Ugliest Tech Blog In The World”, I hoped that good content would make up for the lack of design sense, functionality, and well, very old WordPress template (See Figure 1). The good news, most of you just took the RSS feed, retweeted the links, and avoided telling me how dated the site was. I did find out who my real friends were when they pulled me aside to say, “Ray, it’s time for a blog refresh!” Your real friends are the ones who tell you the unvarnished truth, especially in passive aggressive Silicon Valley.
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My top 3 takeaways from Ceridian INSIGHTS conference: 1. Ceridian continues to complete Talent Management 2.Payroll Innovation 3. Documentation Management
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If you run a global company and are wondering how the heck do I take all my assests and may sure that they get properly translated, I want you to know (if you don’t already know) about Cloudwords. Why does this matter? For maximum engagement and revenue impact, marketers are developing personalized marketing experiences to better target their audiences. To engage consumers in global markets, content must also be localized in the audience’s native language and be culturally relevant for the region. If you have a case study on this or other topics related to Marketing, Customer Experience and Customer Service, don’t forget to apply for a SuperNova Award!
Analyst Blog
You know the danger and risks of an addiction, but the feeling is so good or good enough you convince yourself to engage in the danger and the risk to continue taking/using the drug.
In a conversation with a good friend Rakesh Nigam this morning, we were discussing his pivot away from executive role in large enterprises, and into startups.
In discussing his role transition he shared, "The thing about an executive job in a large enterprise is that it is like a drug, it is good enough for you to do it over and over, and not bad enough for you to leave it and go start something of your own."
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If more work is being done with fewer jobs (I’ll review one source for this claim, The Second Machine Age, soon), the remaining jobs, and work in general, must be being done differently. What are the levers we can pull as we do this redesign? Who should be doing this redesign? These are the questions that everyone, from CEO to the newest freelancer, are -- or need to be -- grappling with.
Analyst Blog
If it seems that a lot has been written about hybrid cloud lately, that’s because there has – it is one of the hottest topics in the technology world, if not the hottest.
The hybrid cloud is a combination of a private IT infrastructure and a public cloud. Hybrid cloud is hot because it delivers real benefits: increased speed of access time and reduced latency because of an on-premise, private infrastructure that is accessible directly as opposed to through the internet; more flexibility to have on-premises infrastructure that can support the average workload and to leverage the public cloud when the workload exceeds the power of the private cloud component; and more flexibility in server designs that can lower the costs of storage.
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Tiedosta in Finnish means “about knowledge”.I am launching the first of a few research projects I am conducting this year on knowledge. I am working with IntelliResponse to find out as much as we can about knowledge management and web self-service for customer service.
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Case Study
Case Study
Fast-Growing Metal Finishing Company Puts HR System in the Cloud
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Learn why Pioneer Metal Finishing selected Kronos to streamline and scale their HR processes.
The Social Business Forum took place in Milan on July 1st and 2nd and Constellation had the chance attend the event and the opportunity to present our thoughts on how the cloud will change social business systems.
Analyst Blog
In last week’s post about what we are looking for with enterprise search, I mentioned what we call the Google paradigm. The Google paradigm is actually a summation of the resulting perceptions based on the popularity of Google; those perceptions are that enterprise search is as easy as Google web search, and that a central index of an enterprise is the right way to do enterprise search.
It is important to note that web search is not the same as enterprise search, and therein lies the major problem with the perceptions caused by the Google paradigm. Google is an excellent tool for informational web search. The point is that Google is for Web search, and provides zero value in the enterprise because the users typically have more than an inkling of what they are looking for, and perhaps have specific criteria they know are relevant, and thus require an interface that allows them to quickly filter the result down to a manageable number.
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Premium Research
A Primer for Business and Technology Leaders
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This best practices report provides a primer for CIOs looking to address the 'integration' facet of the four roles of the Chief Information Officer, providing the rationale, use cases, and recommendations for cloud integration.
Lesson Learned From Early Digital Transformation Projects Show New Rules For Digital Business
Digital business transformation is one of the hottest board room topics in this year’s strategy planning cycles. Organizations across the board believe that they must make begin the transformation process but many remain uncertain how or where to begin. Early efforts to create a Chief Digital Officer role work for media, advertising, and entertainment. Inside other industries, early findings show Chief Information Officers and Chief Technology Officers assuming this role. Regardless of role, digital business transformation requires a broad bench of digitally proficient leaders. Seven rules emerge from Constellation’s latest engagements and interactions with the Digital CXO Research Board members.
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Facebook data scientist Adam Kramer, with collaborators from UCSF and Cornell, this week reported on a study in which they tested how Facebook users respond psychologically to alternatively positive and negative posts. Their experimental technique is at once ingenious and shocking.
Analyst Blog