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Big Data Vendors Seek To Move From Data To Decisions
The move from Data to Decisions examines the enablement of data-driven decisions across the entire organization. Holistic, data-informed decisions require a multi-diciplinary approach that incorporates performance monitoring with traditional business intelligence technologies. Gather key insights from your data, transform insights into actionable information, and then make the right decisions (see Figure 1).
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Anticipating and Preparing for Massive Disruption to Your Communications Environment and Engagement Strategies
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WebRTC is an emerging standard that enables real-time voice, video and data sharing in a Web browser without the need for browser plugins. Potentially billions of devices supporting a browser – PCs, laptops, smartphones, tablets and a host of new devices – from a variety of manufacturers will be real-time communications-enabled.
This report is designed to provide CIOs and decision makers with the right balance of depth and breadth to help them understand what WebRTC can do for them as well as what it can do to them. We begin with an overview of WebRTC, what it is and how it is architected. We discuss federation among WebRTC-enabled sites and integration with legacy communications platforms including Session Initiation Protocol (SIP) and the public switched telephone network (PSTN). We describe the security mechanisms inherent in WebRTC.
SALT LAKE CITY – April 25, 2013 Constellation Research, Inc. the research and advisory firm focused on disruptive technologies today announced the publication of “Ten Things CIOs Should Know about WebRTC: Anticipating and Preparing for Massive Disruption to Your Communications Environment and Engagement Strategies” by Constellation Vice President and Principal Analyst, Dr. E. Brent Kelly. This research report analyzes the strengths, weaknesses, and potential impact of WebRTC. This report is designed to arm CIOs with the research necessary to help them understand the potential positive and negative impacts of WebRTC on their organizations.Download the report snapshot
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SILICON VALLEY, California., and TOKYO, Japan –April 25, 2013 – Constellation Research, Inc. and ITR Corporation today announced that Constellation COO Dennis Kanemitsu will provide opening remarks at IT Trend 2013, ITR's annual executive forum.
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SILICON VALLEY, California., and TOKYO, Japan –April 25, 2013 – Constellation Research, Inc.
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SALT LAKE CITY – April 25, 2013 Constellation Research, Inc.
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Dennis Howlett interviews R "Ray" Wang about themes presented at Inforum 2013.
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After many years of depending on the Community Dashboard Framework as the core of the dashboard capabilities, Pentaho has acquired Webdetails to bring that UX expertise into all their products. In addition, Webdetails will continue to provided Pentaho professional services. And as the best piece of this news, Pedro Alves, while continuing in his role heading up Webdetails, will be the new SVP of Community.
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Welcome to our series of market maker 1:1 interviews with business leaders in the world of enterprise software The interviews provide insightful points of view from a customer, industry, and vendor perspective.Kirill Tatarinov, President of Microsoft Business Solutions (@KirillTatarinov)
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Interview following Alan's keynote on Purposeful Collaboration at Oracle CloudWorld Mumbai on April 2nd, 2013.
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Today SocialCast by VMware announced the new version of their enterprise social networking platform. The main new feature of this release is the integration of Social Task Management, which they are calling Socialcast Projects. As you know, I've been preaching about the benefits of Social Task Management for quite some time, so clearly I am happy to see Socialcast provide this new element to their product. With this new enhancement people using Socialcast will be able to more easily to organise, manage, share and complete the work they are doing.
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Netsuite Achieves Epic Status in Inaugural Bill of Rights Certification for Cloud Apps Suites
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The Enterprise Cloud Buyer’s Bill of Rights provides a tool for clients and vendors to change the tenor of contract negotiations from user subservience to an equal and collaborative long-term partnership.
Netsuite provides an end-to-end cloud business application suite. Netsuite achieved a 4.48 weighted score and achieved the highest certification – Epic for its achievement in meeting the 61 requirements of the Cloud Buyer’s Bill of Rights category.
Today Tylr Mobile unveiled WorkinBox, an iPhone application designed to help sales professionals by bringing together email (via IMAP) and CRM (currently Salesforce.com) information.Unlike so many of today's startups who pontificate about the evils of email, WorkinBox embraces the fact that email is a critical tool for Sales professionals...
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Constellation Certifies Vendors On How Well They Perform To The Cloud Bill Of RightsThe Enterprise Cloud Buyer’s Bill of Rights provides a tool for clients and vendors to change the tenor of contract negotiations from user subservience to an equal and collaborative long-term partnership.
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Actian DataCloud Achieves Epic Status in the Inaugural Bill of Rights Certification for Cloud Integration
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The Enterprise Cloud Buyer’s Bill of Rights provides a tool for clients and vendors to change the tenor of contract negotiations from user subservience to an equal and collaborative long-term partnership.
Actian’s acquired Pervasive Software on April 11, 2013. Constellation evaluated Pervasive Software prior to the merger. Actian DataCloud achieved a 4.77 weighted score and achieved the highest certification – Epic for its achievement in meeting the 61 requirements of the Cloud Buyer’s Bill of Rights category.
Everything that we do on an internet connected device leaves a digital trail. Whether it is an internet enabled refrigerator, a PC, smartphone or tablet – somewhere there is a log file recording of what your device did, what it connected to and when. And if that involves sending files, or creating or consuming content – then that data grows – for those files would be copied, replicated or cached in each location.Google’s Eric Schmidt famously suggested that from the dawn of civilisation through to 2003, the human race had created roughly 5 exabytes of data.
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Starting a business is like flying by the seat of your pants. Even experienced entrepreneurs experience the simultaneous challenges of validating and launching a product, marketing, resourcing, managing staff, engaging stakeholders and securing funding. Often – in the whirlwind – a strategic approach to marketing is lost. Or worse – ignored. My view (as it would be), is that it is never too early to market.
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I have been a fan of HubSpot for some time. I love the way that they relentlessly connect the dots between marketing and action, between marketers and their customers, and the web and the business of marketing...With the release of the HubSpot Culture Code, we can gain a glimpse into the philosophies and policies that inform and activate their culture. They have rethought the old and newer ways of working around focus, support, working hours, workplace and tenure. And the culture code makes the point that while people have changed, “many organizations operate as if they’re frozen in time”.
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Avaya recently hosted industry analysts at its Customer Experience Management event to describe and expand on its direction for contact center customers. Faced with a large installed base of legacy products, Avaya is setting a clear direction to help its customers gain value by leveraging their existing investments and moving forward with new applications for customer support. Avaya’s direction is to simplify its offerings with more bundled solutions and give its customers new options for implementation. Its vision for going forward includes investments in improved speech analytics and predictive analytics, mobile support and cloud solutions. Avaya recognizes the need to offer its existing Avaya and legacy Nortel customers with a well-defined strategy and path for upgrading existing contact center applications with expanded next generation customer support options.
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I had a briefing with Jason Sosa, founder of IMRSV, Inc, and then invited him to lunch. Privacy by Design and building a sensor analytic ecosystem are building the future of informed decisions.
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I must admit to being more than a little intrigued by Bitcoin, the open source, peer-to-peer digital currency. In fact, anything with the words “open source, peer-to-peer and digital” in its description is likely to pique my interest. But as a currency, Bitcoin operates independently of central banks or a central organisation – which in times of sovereign debt crises adds to its attractiveness.Very few of us go through the process of thinking through how our currencies actually work. We know enough to understand our local banking systems – and the way that they manage transactions, the money supply and so on – but Bitcoin operates in a completely different way.
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Customer support organizations are scrambling to accommodate their changing customer behaviors and preferences. The move to social media, mobile applications and online communities triggers customer service organizations to search for applications that deliver the same level of support on emerging channels as their traditional channels. Without an actionable plan for accommodating customers equally across all channels, support organizations find their customers’ experience suffers. This fragmented approach also causes integration issues, which often require extensive fees for professional services to bridge the legacy applications with the newer ones. To avoid the pitfalls of managing and integrating multiple point solutions, service organizations need to create a customer service support framework, as the foundation for their support strategy.
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SAN FRANCISCO, CA April 9, 2013 – Constellation Research, Inc. the research and advisory firm focused on disruptive technologies today announced the publication of “Customer Service Strategy for a Disruptive World” a market overview by Constellation Vice President and Principal Analyst, Elizabeth Herrell.
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SAN FRANCISCO, CA, April 9, 2013 – Constellation Research, Inc.
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