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Event Report: Seven Trends From This Year's Human Resources Technology Conference 2013 (#HRTechConf)
Over 8,000 attendees gathered for the industry’s biggest and baddest event around human resources technology and the future of work at the Mandalay Bay Hotel in Las Vegas. This year marked a few key milestones:
Analyst Blog
As most of you will know the father of the HR Tech Conference, Bill Kutik, is retiring from the effort, and handing over the reins to Steve Boese - who certainly will sooner or later install changes to event with the motivation to improve it even further.
But what is HR Tech so far - probably a unique event across all enterprise automation that brings together the users, decision makers, vendors, partners and influencers around HR technology. Many other conferences strive for a similar influence and position - in my view only the HR Tech Conference has achieved, that basically if an enterprise is in for an investment in HR Tech, this is the event to attend. Likewise, if there are no major decisions awaiting - it's good to see how your vendor(s) are doing, what the competition is doing - and lastly - have some fun with the industry peers in Las Vegas.
Analyst Blog
On the day Twitter announces its IPO, new report addresses gap between social media and enterprise risk managementDownload the report snapshot
Analyst Blog
Premium Research
Social Logons Will Blend Personal and Work Spaces, Ushering in a New Era of Hybrid Identity
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This report aims to help decision makers deal with “consumerized identity”―especially social logon and “BYO Identity”―so as to not dilute their ability to control enterprise risk.
Report addresses gap between social media and enterprise risk management
Press Release
San Francisco start up Taptera seeks to disrupt the world of SFA through mobile apps.
Analyst Blog
Although notable for not being notable, the most interesting news at Oracle Open World 2013 is what was left unsaid.
Analyst Blog
One week before the yearly HR Technology Conference starts in Las Vegas, ADP decided to hold it first ever Innovation Showcase, featuring key product innovations in a live, interactive webcast. The timing was impeccable - not to far and not to close to the HR Technology Conference casting its shadow next week - and garner the appropriate attention. For instance enough time to get a blog post in - wait a minute... but when a vendor has 620 thousand clients across 125 countries - the industry and influencer community does pay attention. ADP raised that attention even more with claiming 300 thousand clients and users in the cloud.
Analyst Blog
Constellation Research attended the DAACIndia 2013 on 26 and 27 Sept 2013 in Bangalore. Having won the go-private mandate barely a fortnight ago, ‘The World’s Largest Start-up’ message dominated the conference theme. Alok Ohrie, President and Managing Director, Dell India, dedicated a sizable chunk of his keynote to sharing Dell’s focus and priorities post mandate (see Figure 1). Moreover, Dell's India customers speaking on the panel expressed a sense of relief that the uncertainty had passed.
Analyst Blog
Those of you who are baseball fans know that the greatest closer in baseball – Mariano Rivera – retired from the game this season (mind you I am a diehard Red Sox fan so that was hard for me to write). Rivera was a model of consistency in excellence – since 1995 the pitcher known as the Sandman accumulated some gaudy statistics:
Analyst Blog
Appointment expands Constellation’s coverage area into the data privacy and digital identity space
SYDNEY, AUSTRALIA – Constellation Research, Inc., the award-winning research and advisory firm focused on how disruptive technologies transform business models announced today the addition of digital privacy specialist, Steve Wilson, to the research team as VP and Principal Analyst. Wilson, whose research focuses on digital identity, privacy and cyber security, expands Constellation’s ability to provide online risk management research/solutions to its early adopter clients worldwide.
The addition of Wilson and consequential expansion into the digital identity space signals Constellation’s commitment to push its coverage area to the frontier of disruptive technology, and provide its early adopter clients with the most comprehensive coverage of emerging and disruptive technologies.
Analyst Blog
Quarks
Gain Valuable Insight into What Customers Are Really Saying to Improve Call Center PerformanceCustomer support organizations often lack accurate information on what their customers are actually saying to them and rely on surveys or social posts to gather data. With speech analytics, brands now have a major opportunity to gain insight into what their customers are actually communicating to them during phone or video conversations. Although most customer service applications track agent performance, they do not capture the customer’s real-time experience. Speech analytics fill this void and improve business performance and customer satisfaction.
Constellation Cosmos
Insights from 341 Respondents Putting Mobility to Work in Key Business Processes Download the report snapshotMobility provides a competitive advantage to organizations that have incorporated and embedded it into business processes. More than just another channel, mobility has earned its place as a mindset for not only the consumer world, but also the enterprise. As the key technology that defines consumerization of technology, mobility has proven its qualitative benefits. However, the ROI on mobility remains elusive at a quantitative level for many organizations.Constellation set out to identify the key metrics across eight mega-business processes that included four front office and four back office mega-processes. From those mega-processes, survey participants responded to 42 key business process metrics. The results revealed the rate of adoption for the 42 business process metrics and ROI results for early adopters, sliced by size of organization, industry, department and business process.
Appointment expands Constellation’s coverage area into the data privacy and digital identity space
Press Release
Oracle Openworld just finished in San Francisco - and it was the event it promised to be - not big, but mega - in all aspects - size, attendees, number of sessions, steps walked between meetings (I even walked myself some blisters...), number of press releases etc. But let's look at the good and the bad.
Analyst Blog
One of the oldest software companies in Europe - if not in the word - purely founded for the purpose of software as a business, is Software AG in Germany. Unlike some older companies, Software AG never dabbled into anything hardware - but only focused on software for its 40+ years in existence.
Analyst Blog
Data may be defined as Personally Indentifiable Information (PII) if it is potentially identifiable. That is, data may count as PII long before it is actually identified (which only seems prudent after all). The uncertainty about identification and the room for interpretation makes some security practitioners anxious. But I like to think the loose definition provides an opportunity for security professionals to actually embrace privacy practice, precisely because, more than ever, privacy management is about uncertainty and risk. After all, security threat and risk is all about making educated guesses about what might happen in future.
Analyst Blog
Leading blogger Richard Napier has created a quiz to celebrate the 20th Anniversary of the Oracle Siebel product.
Analyst Blog
Okay okay, Blackberry will not disappear from the face of consumer electronics, but it is facing its Waterloo and being sent to Saint Helena (for you Napoleon history buffs). Blackberry has to hope that going private and being tucked away on a symbolic island away from prying eyes will allow the once mighty company to rediscover itself.
Analyst Blog
The finalists for the ADMA Young Marketer and Young Creative of the Year have been announced, celebrating and showcasing the work of the Australians under the age of 30. It’s hotly contested, with winners flying to New York City in 2014 on an all-expenses paid trip to meet with leading marketers, creatives and agencies including Google Creative lab, OgilvyOne Worldwide and Anomaly.
Analyst Blog
If you're involved with enterprise software, you need to pay attention to what Workday is doing--even if you're not interested in HR or financial systems. Because Workday is one of the best examples of how enterprise applications can and should be delivered in the cloud. The differences between Workday's practices and the approach of traditional enterprise software vendors are striking. There are several points of contrast, but in this post I'd like to focus on how Workday delivers software upgrades and some new twists in how it does this.
Analyst Blog
Oracle's massive OpenWorld conference kicked off the other day - opening with the traditional Larry Ellison keynote - and a partner keynote - this time Fujitsu talking about the goods of their M10 system.
Analyst Blog
A week and a bit after Apple released the iPhone 5S with its much vaunted "TouchID" biometric, the fingerprint detector has been subverted by the Chaos Computer Club (CCC). So what are we to make of this?
Analyst Blog
Let’s be frank. The past five years at Oracle Open World have disappointed even the faithful. The over emphasis on hardware marketing and revisionist history on cloud adoption bored audiences. The $1M paid advertorial keynotes had people walking out on the presenters 15 minutes into the speech. Larry Ellison’s insistence on re-educating the crowd on his points subsumed the announcements on Fusion apps. Even the cab drivers found the audience tired, the show even more tiring.
Analyst Blog