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The Algorithm of You: How IoT Transforms Customer Experience

Data to Decisions
Using the Internet of Things to Boost Revenue and Deliver a Brand’s Personalized Promise  The Internet of Things (IoT) promises to revolutionize the way business is run and…
R Ray Wang, Dr. Natalie Petouhoff
Premium Research

HOLMES Puts Wipro in the Forefront of Cognitive Computing

Data to Decisions
Product Overview: Wipro HOLMESWipro HOLMES Delivers Next-Generation Services Built on Cognitive Computing Capabilities Wipro is an information technology, consulting, and…
R Ray Wang
Premium Research

The Future of Retail Shapes People Management

Data to Decisions
How Changing Retail Best Practices Will Advance Workforce Management, Talent Management, Payroll, HR Core and Benefits Retailing is poised for radical change. Gone are the days…
Holger Mueller
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Blockchain: Understanding the Weak Links 


Matrix Commerce
Blockchain Surprised the Payments Industry, but Its Usefulness Beyond Digital Money Does’t Match the Hype  No new technology since the Internet itself has excited so many…
Steve Wilson
Case Study

Taking a Faster Route to Detailed Big Data Insights

Data to Decisions
Case Study: Arcadia Data and MarketShare MarketShare Taps a Hadoop-Native Analysis Option to Drive Deeper Analysis and Big Data ROI MarketShare, a Neustar solution, helps…
Doug Henschen
Case Study

In-Memory Database Creates New Levels of Employee Safety

Data to Decisions
Case Study: SAP and Prescient How SAP HANA Enabled Next-Generation Traveler Safety Applications Prescient Traveler delivers a travel risk monitoring solution to enterprises…
Holger Mueller
Quarks

How Agile Customer Care Systems Drive High ROI

New C-Suite
As Customer Care Applications Become More Agile, Customer Care Becomes Ultra-Responsive and Boosts Productivity of Talent  Today’s customers require companies to provide them…
Dr. Natalie Petouhoff
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The Foundational Elements for the Internet of Things (IoT)

Data to Decisions
Defining and setting the primers for IoT, gaining business value, from real-time data events This report offers a comprehensive primer of the IoT market, providing a solid…
Andy Mulholland
Quarks

What Retail CXOs Need to Do to Thrive in a Digital World

Data to Decisions
As E-Commerce Redefines Retailing, Customer Expectations Grow, While Brick and Mortar Evolves to Meet New Demands  E-commerce continues to command the spotlight and the…
Guy F. Courtin
Quarks

Five Trends Shifting Power to Retail Consumers

Data to Decisions
Digitally Empowered Customers Transform the Retail Experience   Retail is going through a tremendous shift driven in large part by the digital revolution. While there are…
Guy F. Courtin