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Boomi Platform Accelerates ISV and SaaS Vendor Success

Data to Decisions
Boomi Speeds Development of Integration, Master Data Management, Workflow & API Management Features Boomi, an independent business unit of Dell Technologies, offers a cloud-based integration platform as a service called the AtomSphere Platform. The platform supports data…
Doug Henschen
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Salesforce Einstein Analytics Focuses on Driving Better Outcomes

Data to Decisions
Einstein Analytics Delivers Predictions and Recommendations Tightly Embedded Within Salesforce Apps Salesforce is a well-known customer relationship management vendor. Less well known is Salesforce Einstein Analytics, the vendor’s business intelligence, data…
Doug Henschen
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Expect More Mainstream Enterprise Adoption of Blockchain

Data to Decisions
What to Expect in 2020 and Beyond Blockchain technologies made famous by the Bitcoin use case have now moved from proofs of concept to real projects in the business-to-business enterprise. Success in these technologies requires organizations and their leaders to rethink…
R Ray Wang
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C3.ai Speeds Digital Transformation Driven by AI and IoT Applications

Data to Decisions
Agile Platform Supports the Design, Development, Deployment and Operation of Learning Apps at Scale   Targeting large organizations that want to transform the way they do business, C3.ai offers software and a cloud-first platform for developing, deploying and…
Doug Henschen
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WorkSpan’s Ecosystem Cloud Elevates Business Networks

Data to Decisions
Networks—Not One-to-One Partnerships—Change the Game for Partnerships and Alliances Approaches to partnerships and alliances have changed as significantly as the IT industry itself has over the past decade. Traditional channel sales have…
Nfrance
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BMG Modernizes Royalty and Analytics Platforms to Transform for the Digital Music Era

Data to Decisions
Infosys Helps BMG Tackle the Disruptions Affecting Global Media and Entertainment Companies BMG Rights Management, a global music publishing and recording company based in Berlin, was struggling with disruptions wrought by the long-term transition from record, cassette and CD…
Doug Henschen
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The Dawn of Digital Duopolies

Data to Decisions
Data-Driven Digital Networks Power Winner-Takes-All Markets The post-digital era is moving beyond digital transformation. The arrival of new funding models for innovation battle the crippling short-termism that plagues corporate boards and executives and stifles growth…
R Ray Wang
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Insight-Driven Experience Design Redefines the Patient Experience

Data to Decisions
IXD Helps Connect Marketing, Clinical Operations, Patient Accounting and IT in a Patient-Centric World  Much of the discussion around digital transformation in healthcare involves electronic health records and the use of clinical and other data to improve patient…
David Chou, Nfrance
AstroCharts

Healthcare

Data to Decisions
Business and Technology Trends Enterprises Must Track Through 2024 The Constellation Healthcare AstroChart supplies a visual guide of the trends impacting the overall healthcare business climate. After assessing boardroom priorities, organizations should employ…
David Chou
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How Intelligent Enterprises Power Insight-Driven Experience Design

Data to Decisions
The Future of Experience Management  Every business, regardless of what it sells, competes in the experience economy. To do so successfully, companies must shift their focus to consciously designing and shaping experiences—for customers, employees,…
Nfrance, R Ray Wang
AstroCharts

Master AstroChart

Data to Decisions
Business and Technology Trends Enterprises Must Track Through 2024 The Constellation AstroChart supplies a visual guide of the trends impacting the overall business climate. After assessing boardroom priorities, organizations should employ AstroCharts to inform portfolio…
R Ray Wang
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Employee Experience and Customer Experience: Two Halves of the Whole Equation

Future of Work
Improving the Way People Experience Your Company, Inside and Out This report highlights the advantages of bringing together customer and employee experience, including technology investments, process ownership and outcomes. Organizations that treat these areas as two halves…
Nfrance, Alan Lepofsky
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Customer Understanding: The Key to Insight-Driven Experience Design

Data to Decisions
How to Bridge the Gap Between Marketing, Sales and Service in a Customer-Centric World In today’s business environment, every company, regardless of industry, faces potentially disruptive new competitors. These pressures have shifted attention from internal…
Nfrance
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2019 Healthcare Megatrends Reflect the Digitization Imperative

Digital Safety, Privacy & Cybersecurity
Impact of Healthcare Business Model Transformation Is in Full Effect This report identifies the major healthcare trends for 2019 that CxOs must have on their radar. Healthcare is the top industry driving the U.S. economy, followed by the technology sector. The intersection of…
David Chou, R Ray Wang
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Improving Go-to-Market Results with Constellation’s ACF

New C-Suite
Apply the Account Categorization Framework to Succeed in Account-Based Strategies An account-based strategy model needs to focus on re-establishing relationships. With a very-well-defined list of business-to-business contacts, the go-to-market strategy requires a disciplined…
R Ray Wang
Open Research

Constellation Research 2018 Digital Transformation Study

Data to Decisions
Digital Transformation Efforts Yield Positive ROI This report examines the state of digital transformation among the first movers, early adopters and fast followers that constitute Constellation Research’s subscriber base. This report is based on…
csato, R Ray Wang
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Experience Management Drives SAP’s Acquisition of Qualtrics

Future of Work
Second-Largest Acquisition of a SaaS Company at $8B Sets Future Course for SAP On November 11, 2018, SAP announced it would acquire Qualtrics, giving SAP new capabilities in customer, product, brand and employee experience measurement. This acquisition signals SAPâ&#128…
Nfrance, Holger Mueller, R Ray Wang
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How Data Supply Chains Must Be Safeguarded in the Digital Economy

Data to Decisions
If Data Is the “New Crude Oil,” Then Digital Supply Chains Demand More Serious Attention Data is the defining raw material of the future economy. Serious attention must be given to the safety, security and reliability of information…
Steve Wilson
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Big Privacy Rises to the Challenges of Big Data and AI

Data to Decisions
Big Data and Artificial Intelligence Demand a New Privacy Compact The fit among big data, artificial intelligence and data privacy standards is complex and one in which a dynamic balance must be maintained in order for new digital business models at the intersection of these…
Steve Wilson
Case Study

How SEB Bank Uses AI to Increase Customer and Employee Engagement

Future of Work
Nordic Bank Uses IPsoft's Cognitive Agent Amelia to Drive Digital Transformation This case study examines SEB Bank's experience implementing IPsoft's Amelia artificial intelligence (AI) platform for use by both internal employees and external customers. Since the Swedish bank…
Cindy Zhou, Alan Lepofsky
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Why New Cloud Platforms Are Key for Delivering Mass Personalization at Scale

Marketing Transformation
How Modern Sales and Marketing Professionals Can Improve Conversion-Rate Optimization Today's modern sales and marketing executives face massive challenges when it comes to capturing the attention of prospects and buyers. Whether for the enterprise or the consumer, more…
R Ray Wang
Open Research

Constellation Research 2018 Artificial Intelligence Study

Data to Decisions
AI Budgets Are Modest but Rising Quickly among Early Adopters   This report examines the state of artificial intelligence (AI) investment, development and deployment as well as sources of resistance, potential effects on management and privacy among the first movers,…
csato, R Ray Wang
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Inside the Continuum of Growth and Innovation

Data to Decisions
Know When to Apply the Right Transformation at the Right Time The pressure for digital transformation in the boardroom has led executives to jump into their digital journeys. Fail fast, fail often and learn equally fast remains the mantra. While digital transformation is game…
R Ray Wang
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Why Next-Gen Apps Start with a Next-Gen Platform as a Service

Data to Decisions
Strength of Platforms Massively Affects the Effectiveness of Next-Generation Applications This Market Overview examines the platform-as-a-service (PaaS) market, which is rapidly changing. The cloud, both as a platform and as a target deployment form, changes how software is…
Holger Mueller