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Inside the New Infor at Inforum 2017

Data to Decisions
In early July 2017, Constellation’s analysts descended on New York City’s Javitz Center for Infor’s annual customer event, Inforum 2017. Infor attracted over 7,000 attendees, its…
R Ray Wang, Doug Henschen, Holger Mueller, Cindy Zhou
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The CxO’s Guide to Digital Business

Data to Decisions
Understand Why Digital Business Necessitates a Complete Transformation of IT and Operating Models This report defines the business model and operational structure of a…
Andy Mulholland
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The Future of Customer Experience (CX) is Orchestrated Engagement

Marketing Transformation
Customer Experience (CX) software suites from technology providers aim to provide businesses with a seamless experience across marketing, sales and service, offering a single view…
R Ray Wang, Cindy Zhou
Quarks

Blockchain Explained in Plain English

Matrix Commerce
An Uncomplicated Explanation of What Blockchain Can Do and What It Cannot Do This brief paper explains how the blockchain works. It examines the founding principles of…
Steve Wilson
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Digital Adoption Platforms

Future of Work
A New Breed of Software Helps Improve User Adoption of New Technologies The portfolio of business software, websites and mobile applications employees use to get their jobs…
Alan Lepofsky
Quarks

Four IoT Business Models for the Digital Services Economy

Data to Decisions
A Guide for Established Enterprises Planning Their Go-to-Market Strategy for Digital Services This Quark explores the challenges that established enterprises face as business…
Andy Mulholland
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Inside Salesforce Einstein Artificial Intelligence

Data to Decisions
A Look at Salesforce Einstein Capabilities, Use Cases and Challenges  This report provides a product overview of Salesforce Einstein, which was introduced with much fanfare at…
Doug Henschen
Vendor Profile

C3 IoT: A NextGen Platform for NextGen Applications

Data to Decisions
Vendor Profile and Buyer's Guide: C3 IoT The cloud era warrants a new approach to how enterprises build, consume and operate software. In the enterprise, automation is often…
Holger Mueller
Vendor Profile

Nintex: Creating Workflows that Enable Digital Transformation

Future of Work
Vendor Profile: Nintex Nintex is a Digital Business Platform (DBP) that provides an easy-to-use workflow and document generation capability, allowing companies to transform…
Dr. Natalie Petouhoff
Quarks

IBM Cultivates Blockchain Ecosystem

Data to Decisions
IBM Bolsters Blockchain Ecosystem in Preparation for Next-Generation Applications  IBM announced in December 2016 that it would help create, foster and support an ecosystem…
Holger Mueller
Quarks

Koch Industries Invests $2.5 Billion into Infor

Marketing Transformation
Infor Customers Gain A Valuable Investor in Digital TransformationThe investment by Koch Industries into enterprise software giant Infor, announced November 17, 2016, shows the…
R Ray Wang
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Sales by Design, Not by Challenge

Next-Generation Customer Experience
Win through Empathy, Co-Innovation, and Co-Creation with Customers  In this digital age, business-to-business (B2B) buyers have more access to information about their…
Cindy Zhou
Case Study

Next-Generation Cloud Communications and Collaboration Tools

Next-Generation Customer Experience
Case Studies: Dialpad with Vivint Solar and A Global Communication Solutions and Services Company Gaining Value from Cloud-Based Technology and Enabling…
Dr. Natalie Petouhoff