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Trends

ChatGPT: Hype or the Future of Customer Experience?

Data to Decisions
Executive Summary Although generative artificial intelligence (AI) has been around for some time, OpenAI’s ChatGPT has captured the hearts and minds of the general population by highlighting tangible possibilities of what AI can accomplish in both the…
Liz Miller, R Ray Wang
Offering Overview

Oracle’s Data Platform Gets an EPYC™ Boost

Data to Decisions
Executive Summary This report provides an overview of how the Oracle Data Platform running with Oracle Autonomous Database enables Enterprise Acceleration,  with a special focus on how Oracle’s use of AMD EPYCâ„¢ processors in Exadata…
Holger Mueller
Trends

2023 Trends in Incident Management

Data to Decisions
More than a year has passed since Constellation published its original “Trends in Incident Management” report. However, most enterprises still are not set up to handle IT-related incidents, or crises, in real time. Fortunately, the…
Andy Thurai
Offering Overview

IBM Cloud Satellite Powers Workload Freedom and More

Data to Decisions
Executive Summary This report provides an overview of how IBM Cloud Satellite has evolved to become a full-fledged next-generation computing platform. The IBM Satellite platform provides what CxOs require the most: Identicality  of technology stacks across cloud and on…
Holger Mueller
Best Practices

The New Digital Assets Imperative for CIOs in the Public Sector

Digital Safety, Privacy & Cybersecurity
Executive Summary CIOs in the public sector today have momentous decisions to make as innovative new digital assets managed within blockchains and distributed ledgers become a vital part of the future of financial systems and government services as they create brand-new…
Dion Hinchcliffe
Offering Overview

Workday Gets Serious About EAP

Data to Decisions
Executive Summary This report provides an overview of Workday’s enterprise application platform (EAP) capabilities, which enable Workday customers to extend and integrate Workday applications as well as build their own automation capabilities.  &nbsp…
Holger Mueller
Offering Overview

IFS ERP Cloud Delivers Moments of Service

Future of Work
Executive Summary Enterprises emerging from the worst of the COVID-19 pandemic seek greater flexibility and more automation in their enterprise resource planning (ERP) solutions. Leaders need to easily access data, enable self-service capabilities, and intelligently automate…
R Ray Wang
Offering Overview

Oracle Continues to Lead in Cloud ERP

Future of Work
Executive Summary Enterprises emerging from the worst of the COVID-19 pandemic seek greater flexibility and more automation in their enterprise resource planning (ERP) solutions. Leaders need to easily access data, enable self-service capabilities, and intelligently automate…
R Ray Wang
Premium Research

Hybrid Work in 2023

Data to Decisions
Introduction Without question, the work environment became more challenging in 2022. Hybrid work—the orchestration of work between in-office and work-from-home environments—has become both a powerful enabler and a critical challenge for…
Holger Mueller
Big Idea

Behind the Scenes: The Genius in Salesforce Genie

New C-Suite
Executive Summary At its recent user conference, Dreamforce 2022, Salesforce announced a new architecture offering, Salesforce Genie, which Salesforce describes as a real-time hyperscale data platform. This report looks at the current positioning, the architecture, and what…
Holger Mueller
Offering Overview

Salesforce Elevates Its EAP Game

New C-Suite
Executive Summary This report provides an overview of Salesforce’s enterprise application platform (EAP) capabilities, which enable Salesforce customers to extend and integrate Salesforce applications as well as build their own automation capabilities…
Holger Mueller
Best Practices

How to Succeed in Complex Payroll Environments

New C-Suite
Executive Summary This report covers the trends and challenges underlying the operation of payroll in complex environments. These environments often are found in regulated and unionized industries, where the complexity of labor bargaining makes payroll a bigger challenge than…
Holger Mueller
Open Research

EnterpriseWeb Fuels Enterprise Acceleration

Data to Decisions
Introduction EnterpriseWeb offers a next-generation computing platform, allowing enterprises to run and operate next-generation applications across multiple cloud and on-premises systems. This blog post examines how EnterpriseWeb empowers enterprises to digitally…
Holger Mueller
Open Research

Constellation Research's 2022 CxO Business Confidence Survey

Future of Work
Introduction Constellation’s 2022 CxO Business Confidence Survey assesses C-suite executives in today’s business and technology climate as well as their financial outlook for 2023. The survey asked respondents to identify top business…
Hannah Mason, R Ray Wang
Open Research

IBM Enables Enterprise Acceleration With Higher AI Velocity

Data to Decisions
Introduction IBM has offered successful artificial intelligence (AI) products for more than a decade. Now it has begun sharing these offerings with interested developers and partners for the AI empowerment of their applications. This blog post examines how recent…
Holger Mueller
Best Practices

How a Transformation Platform Reimagines Success

New C-Suite
Executive Summary Data shows that most business and digital transformation efforts continue to fall short of the mark in terms of results, due to a complex interplay of issues that makes digital and business change too often fraught with risk and unmet expectations. …
Dion Hinchcliffe
Premium Research

Infor OS Powers Next-Gen ERP With a Rich Platform

Data to Decisions
At a Glance This report provides an overview of how Infor Operating Service (Infor OS) elevates Infor’s enterprise resource planning (ERP) offerings. Infor developed a strong partnership with Amazon Web Services (AWS) early on and in 2014 became the first…
Holger Mueller
Case Study

Close Talent Gaps With Strategic Workforce Planning and Innovation

Data to Decisions
At a Glance Organizations that don’t have the right people or enough people in place can’t execute effectively. Talent gaps—whether in sales, customer service, technical positions, administrative roles, teaching posts, or…
Doug Henschen
Trends

Cloud ERP Drives Upgrade and Refresh Cycles

New C-Suite
Executive Summary Enterprises emerging from the worst of the COVID-19 pandemic seek greater flexibility and more automation in their enterprise resource planning (ERP) solutions. Leaders need to easily access data, enable self-service capabilities, and intelligently automate…
R Ray Wang
Best Practices

Digital Transformation Blueprint for the Office of the CFO

New C-Suite
Executive Summary This report explores the capabilities and technologies required to fully rethink, digitize, and automate the finance function more effectively than is possible with piecemeal or incremental approaches, yet largely without the risks of big-bang IT projects…
Dion Hinchcliffe
Case Study

Homebase Introduces Low Code to Accelerate Its Digital Transformation

Data to Decisions
At a Glance This case study describes the creation and rollout of critical low-code/no-code applications at Homebase, built on the Neptune DXP. Thanks to the new automation from these applications, Homebase was able to operate successfully during the COVID-19 pandemic by…
Holger Mueller
Trends

People-Powered Revenue Intelligence

Data to Decisions
At a Glance Change is hard. And change is necessary for organizations looking to harness opportunity and accelerate revenue growth. Yet there are significant forces and factors impacting revenue optimization, from shifts across how the work of revenue generation is…
Liz Miller
Case Study

Industriepark Höchst Is Automated by Low Code

Data to Decisions
At a Glance This case study describes the rollout of more than 70 low-code/no-code applications at Infraserv Höchst, built on the Neptune DX (digital experience) Platform (Neptune DXP). Thanks to the new automation from these applications, Infraserv can better…
Holger Mueller