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Agentic AI Washing Is Real

Future of Work
This report helps CxOs understand the different forms of AI washing, includes a list of questions for identifying AI washing, and concludes with a set of tangible recommendations.
Holger Mueller
Customer Story

Cornerstone Launches Workforce AI, Eyes Expansion

Data to Decisions
Cornerstone OnDemand recently launched Workforce AI, a platform that combines skills, data, and AI agents, in a move that unifies its architecture and ties skills development to…
Larry Dignan
Customer Story

Boomi World 2026: Trends to Know

Future of Work
At Boomi World 2026, the enterprise integration and data activation company’s product keynote surfaced a bevy of high-level takeaways that enterprise buyers need to think about as…
Larry Dignan
Customer Story

Google Cloud Next 2026: A Look at the Big Themes

Tech Optimization
Agentic AI is shifting from experimental to production in enterprises, and Google Cloud is touting its integrated AI stack, including next-gen Tensor Processing Units (TPUs), data…
Larry Dignan
Customer Story

Certinia Launches Veda AI Agent Suite

Future of Work
Certinia recently launched Veda, an intelligent operations engine comprising a suite of AI agents and actions that sit on top of its professional services automation (PSA)…
Larry Dignan
CR Pulse

Customer Success Software: Gainsight

Future of Work
The Addition of MCP Capabilities Has Gainsight Aiming to Be the Platform for Agentic Customer Retention and Growth
Martin Schneider
The Board

Enterprise Intelligence Monthly Update: April 2026

Board Strategy
This month’s thread: the breakdown of the “AI promise curve” as it meets execution reality exposes cost structures, governance gaps, and architectural misalignment, forcing…
Esteban Kolsky
Customer Story

Anthropic vs. SaaS: A Nuanced View

Data to Decisions
Anthropic is a) a software-as-a-service (SaaS) killer, b) a disruptor of multiple industries with its Claude large language model (LLM) and the agentic apps built around it, c) an…
Larry Dignan
Customer Story

SaaS Under the Microscope: How To Evaluate Your Vendor

Data to Decisions
Software-as-a-service (SaaS) companies are being repriced, reevaluated, and rethought as analysts, investors, and customers wonder how artificial intelligence (AI) agents will…
Larry Dignan