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Analyst Blog
June 16, 2026

Hot Take: Salesforce Acquires Fin and Leaves Us Reading Between the Agentic Lines

Salesforce has announced its intent to acquire agentic unicorn, Fin. The pickup will bring a customer service focused frontier model into the AI Research fold while delivering an end-to-end customer agent focused on the full customer journey, regardless of functional ownership or individual mandate. ...
Liz Miller
Analyst Blog
June 15, 2026

The CEO’s AI Dashboard, Part 3: Data Readiness

Board Strategy
I want to move from business value to the condition that usually determines whether that value appears at all: data readiness. Enterprises still talk about data readiness as though it were a cleanup project. It is closer to an operating discipline. Good data helps. Clean data helps. The right data, in the right place, ...
Esteban Kolsky
Analyst Blog
November 07, 2019

Are you prepared for the HHS fines?

Tech Optimization
The University of Rochester Medical Center (URMC) has agreed to pay $3 millio...
David Chou
Analyst Blog
October 01, 2019

Order out of chaos

Data to Decisions
Why is blockchain the way it is? Why should any storage system ?...
Steve Wilson