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Analyst Blog
January 21, 2026

Agentic Automation Doesn’t Fail at Reasoning. It Fails at Inputs.

Data to Decisions
Most enterprise AI failures aren’t caused by bad models. They’re caused by teams trying to scale automation on top of search-era infrastructure. This article is about what breaks after the demo and what you have to build differently.
Michael Ni
Analyst Blog
January 21, 2026

Constellation Research's AI-First Service Firms

Future of Work
Legacy organizations caught between two S-curves must quickly decide whether to start from scratch and migrate, or to modernize their technical debt within their existing organizational structures. Organizations embracing an AI-first approach will make the key architectural shift needed to gain an attacker’s advantage.
R "Ray" Wang
Analyst Blog
November 24, 2019

Reframing Digital Identity as Data Protection

Digital Safety, Privacy & Cybersecurity
lt;pgt;If as David Birch says quot;we are getting nowhere in digital identityquot; then why not re-frame the problem? Identity is a special type of data, needing extra protection o...
Steve Wilson
Analyst Blog
November 21, 2019

#DF19 from a healthcare perspective

Next-Generation Customer Experience
It was a meeting of the minds as always with the Salesforce Dreamforce confer...
David Chou
Analyst Blog
November 07, 2019

Are you prepared for the HHS fines?

Tech Optimization
The University of Rochester Medical Center (URMC) has agreed to pay $3 millio...
David Chou