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Analyst Blog
April 27, 2026

AI Skills, Part 1: Experience over Expertise

Board Strategy
The market still talks about AI talent as if it were a shopping list of talent that we are seeking. Alas, enterprises should not be looking for a clean inventory of discrete AI skills nearly as much as they should be looking for people who can work in an environment where ambiguity is constant, context is incomplete, a...
Esteban Kolsky
Analyst Blog
December 13, 2019

#AskingFor Liz

New C-Suite
If you weren’t able to be at CCE2019, you missed it....
Liz Miller
Analyst Blog
November 24, 2019

Reframing Digital Identity as Data Protection

Digital Safety, Privacy & Cybersecurity
lt;pgt;If as David Birch says quot;we are getting nowhere in digital identityquot; then why not re-frame the problem? Identity is a special type of data, needing extra protection o...
Steve Wilson
Analyst Blog
November 21, 2019

#DF19 from a healthcare perspective

Next-Generation Customer Experience
It was a meeting of the minds as always with the Salesforce Dreamforce confer...
David Chou