Results

Behind the Scenes in Polycom's RealPresence CloudAXIS Announcement

Polycom announced today a strategy with a supporting products and services portfolio to support it. One element of this strategy is called Polycom RealPresence CloudAXIS. The idea behind CloudAXIS is that any standards-based endpoint can connect, but what is new is that those using Google Talk, Skype, and potentially other presence-based IM clients can connect too.

What is missing is a clear explanation of how this solution works. I'll try to provide the details.

Essentially, the new user interface Polycom has created, the UX, has hooks that allow it to federate presence and instant messaging with Skype, Google Talk, Facebook, Microsoft Lync, IBM Sametime, and presumable other IM engines in the future.





One key here is that the person initiating a conference needs to be using Polycom's client; this can be on a PC, Mac, or tablet, or it could be on a professional or group video endpoint controlled through Polycom's new tablet interface. 

The way it works is that the person using the Polycom client drags "buddies" he/she wants in the video conference into a conference area on the screen (reminiscent of Avaya's Flare interface), and then clicks on a "start conference" button. Clicking the start conference button sends an IM to those who are invited to the conference containing a hyperlink. Those using Skype, Google Talk, Facebook, etc.,  click on the link to join the conference. Clicking on the link opens up their browser, and they are connected.

The important element here is that this *is not* using the native video capabilities in Skype or Google Talk. It is using the codecs available in the browser, and only HTML5 browsers are supported. Thus, this is not an H.264 SVC-based conference, nor does it support wideband audio. Skype has its own proprietary SILK codec and Google licenses technology from Vidyo, so don't think you'll be using these codecs when in a browser call with Polycom CloudAXIS... it will be using one of the freely available codecs that do not require a license that are available in the browser.

Of course, on the back end of this solution is Polycom's SBC (OEM'd from Edgewater Networks), and Polycom RMX video bridges or potentially the new RealPresence 800s virtual MCU that runs on off the shelf servers. This will provide secure firewall traversal and secure entry into the conference.

Polycom is positioning its CloudAXIS solution as both a premises-based offering and an offering available to service providers. Besides being able to allow lots of users to easily connect, it is intended to discourage or limit use of over the top solutions like Skype or Google Talk that may cause security concerns.

For now, though, this solution is not running the new H.264 SVC or AVC video codecs.



 

New C-Suite Tech Optimization

News Analysis: SnapLogic Snaps Up $20M In Series C Funding For Cloud Integration

Ignition Partners Injects $20M in Series C For Hot Cloud Integration Market

On September 19th,2012,  SnapLogic closed its Series C funding round.  The latest funding round:

  • Strengthens product offerings. SnapLogic offers an integration platform, integration server, integration design tool, and integration market place designed for the cloud world. With almost 100 Snaps in its appstore and almost 200 built to date, users can easily integrate best of breed cloud apps in thousands of combinations. The ecosystem includes free snaps such as Amazon EC2, Box, Clarizen, Facebook, Flickr, Four Square, Twitter, Yelp, and Zoho. Paid snaps include popular enterprise apps such as Coupa, Eloqua, Financial Force, MarkLogic, Microsoft Dynamics CRM, NetSuite, Oracle Peoplesoft, Parature, RightNow, Salesforce.com, SAP, and Zuora.

    (POV): Customers and prospects can expect SnapLogic to invest the new funds in engineering.  Key areas of focus include improving the user experience, easing the cost of ownership, and delivering improved SDKs. Expect Snaplogic to also improve the creation of plugins by enterprise customers.  Many customers have also built their own Snaps.
  • Opens up doors to the Igntion Partners network. Led by Ignition Partners and joined by Triangle Peak Partners, the Series C round complements Andreesen Horowitz existing investments of $10M in Series B and the Series A round of $4.8M with Andreesen Horowitz and Floodgate.

    Point of View (POV): Investment by Igntion opens up opportunities within the portfolio. Key synergies include companies such as Cloudera, DocuSign, Fireaps, mFoundry, Service Mesh, Visible, and Zenprise.  SnapLogic already works within several Andreesen Horowitz investments including TideMark.
  • Improves distribution. Success in the enterprise has focused around key industries such as telecom, technology, entertainment, financial services and retail.  SnapLogic has won many large accounts and sees continued growth in North America.

    (POV): Constellation expects SnapLogic to focus in on expanding their North American sales force and distribution channels.  EMEA growth will probably come from the more mature cloud markets in the UK over the next 12 months.

The Bottom Line: Best of Breed Cloud Hell Requires Next Generation Simple Integration Solutions

The proliferation of cloud applications, consumerization of IT, and need for innovation at the edges, creates an an amazing opportunity for next generation cloud integration vendors.  Buyers seek easy to own interoperability among their best of breed cloud environments.  With business leaders leading the decision making, companies such as SnapLogic have an opportunity to address a need for simplicity in integration. More importantly, enterprise customers also seek the ability to build their own integrations using the same tools.

Your POV.

How are you handling cloud integration? Do you use SnapLogic or another vendor? Add your comments to the blog or send us a comment at R (at) SoftwareInsider (dot) org or R (at) ConstellationRG (dot) com

Please let us know if you need help with your business strategy efforts.  Here’s how we can assist:

  • Assessing social business/digital marketing readiness
  • Considering a crowdsourcing and prediction markets strategy
  • Developing your social business/digital marketing  strategy
  • Designing a data to decisions strategy
  • Create a new vision of the future of work
  • Deliver a new customer experience and engagement strategy
  • Crafting a new matrix commerce strategy

Related Research
Quark Summary: What CFOs Need to Know About SaaS and Cloud Integration

Reprints

Reprints can be purchased through Constellation Research, Inc. To request official reprints in PDF format, please contact Sales .

Disclosure

Although we work closely with many mega software vendors, we want you to trust us. For the full disclosure policy, stay tuned for the client list on the Constellation Research website.

* Not responsible for any factual errors or omissions.  However, happy to correct any errors upon email receipt.

Copyright © 2001 – 2012 R Wang and Insider Associates, LLC All rights reserved.
Contact the Sales team to purchase this report on a a la carte basis or join the Constellation Customer Experience!

 

New C-Suite Tech Optimization Innovation & Product-led Growth Leadership CXO

News Analysis: Spigit Buys CrowdCast To Corner Innovation Life Cycle Market

On September 18, 2012, Pleasanton, CA based Spigit, a social innovation vendor acquired Crowdcast, a San Francisco based social business intelligence pioneer for an undisclosed sum.  Crowdcast Founder/CEO Mat Fogarty and Chief Scientist Leslie Fine will join Spigit’s executive team as part of the acquisition. Crowdcast is backed by Menlo Ventures and Alsop Louie Partners.

Spigit, which has raised over $26M to date, brings 1200+ worldwide customers that can benefit from the Crowdcast offering.  Key customers include MetLife, American Express, Walmart, GE, Pepsico, Nike, Merck, Sprint, Farmers Insurance, CapGemini, and Warner Brothers.  Crowdcast customers include SAP, Boeing, Hershey’s, iARPA, and Electronic Arts.

This acquisition signifies larger trends for customers in the crowdsourcing and innovation market who:

  • Seek the ability to move from crowd sourced data to actionable decisions. Founded in 2007, Crowdcast allows companies to crowd source organizational knowledge and intelligence from employees and partners to improve decision making.  Crowdcast tracks and rewards employees for their accuracy in predictions.  Meanwhile, Spigit Engage provides the key tools  to match social collaboration with traditional work flow. Spigit ICON supports ideation via a question and answer format. As part of the agreement, Spigit will add four Crowdcast patents to its patent portfolio.

    Point of View (POV): Spigit’s core customers expect to move beyond social collaboration and ideation in isolation.  Spigit’s integration with Sharepoint, Yammer, Jive, and Facebook will expand the reach of these solutions through partnerships.  In addition, Spigit’s core offerings, Engage and ICON, support the innovation process from concept to execution while Crowdcast delivers innovation from post execution to prediction.  Pairing these two powerful capabilities closes the loop from data to decisions.  With informed people and processes, organizations can seek follow-through to decisions and actions from crowd sourced data.  Should the combined entity achieve integration, customers will achieve this end to end capability.
  • Expect to transform innovation from art to discipline.  As part of the agreement, Spigit will add all of Crowdcast’s patents to its portfolio.  The combination allows customers to take traditionally qualitative approaches and craft repeatable and quantifiable results.

    (POV): Customers can manage their overall innovation investment as portfolios and accordingly plan, visualize, manage, and improve. Competitive advantages comes from the accuracy in predicting innovation through metrics such as return on innovation, risk on innovation, and forecasting.

The Bottom Line: Customers Seek Outcomes Not Solutions In Innovation

The acquisition provides an opportunity to address a market for delivering outcomes not just solutions in innovation through crowd sourcing techniques, innovation portfolio management, and social intelligence.Conversations with a dozen of Constellation’s 2012 SuperNova Award finalists indicate that the innovation process can no longer be a one-off.  Executives expect innovation processes to not only be measurable, but also repeatable.

Your POV.

Have you used a crowdsourcing and ideation platform? Do you have an idea what tools are more effective than others?  Add your comments to the blog or send us a comment at R (at) SoftwareInsider (dot) org or R (at) ConstellationRG (dot) com

Please let us know if you need help with your business strategy efforts.  Here’s how we can assist:

  • Assessing social business/digital marketing readiness
  • Considering a crowdsourcing and prediction markets strategy
  • Developing your social business/digital marketing  strategy
  • Designing a data to decisions strategy
  • Create a new vision of the future of work
  • Deliver a new customer experience and engagement strategy
  • Crafting a new matrix commerce strategy

Related Research:

Reprints

Reprints can be purchased through Constellation Research, Inc. To request official reprints in PDF format, please contact Sales .

Disclosure

Although we work closely with many mega software vendors, we want you to trust us. For the full disclosure policy, stay tuned for the client list on the Constellation Research website.

* Not responsible for any factual errors or omissions.  However, happy to correct any errors upon email receipt.

Copyright © 2001 – 2012 R Wang and Insider Associates, LLC All rights reserved.
Contact the Sales team to purchase this report on a a la carte basis or join the Constellation Customer Experience!

RSS feed for comments on this post.TrackBack URLEdit blog post

 

New C-Suite Tech Optimization Innovation & Product-led Growth Leadership CXO

The Path to Social Talent: What is Your Vendor's Route?

image

There is an interesting tug of war taking place in the world of social talent management software. Some players take the side that “social” should be a core competency of the talent platform, and hence delivered natively with that solution/suite. Others consider social a technology that should be plugged into talent and human capital management (HCM) solutions, and are developing various connectors to fit the different social tools. Yet still others are taking a hybrid approach – acquiring social technologies with a view toward deep and unique leverage of the social platform, while building plug-ins to additional social tools.

Different approaches will certainly yield different results. Integrating social to bring activity streams and social conversations into a talent process is a good first step, but even in today’s early adopter market the emerging buyers for social talent software are looking for greater benefits from their social investments. Building out (or acquiring and deeply integrating) a social platform to bring social collaboration into a suite of talent processes can be a game changer for organizations, but what if other social tools are already in use? Will the enterprise end up with too many tools, too much noise and ultimately face social fatigue?

Let the technology vendors duke out the “HOW” of “getting to social.”  Buyers should instead focus on the “WHAT”: what business value is generated from these newly social applications? Ultimately the vendor needs to demonstrate, and buyers will need to prove to their own organizations, that investments in social technologies yield results such as these:

  • Sustainable employee engagement, not just a short term increase from a passing fad;
  • Beyond connections and file sharing – although this is a good start – improvement in how work gets done (efficiency, quality, improved productivity, cost reductions, etc.);
  • Rapid access to knowledge and expertise wherever it resides across the enterprise;
  • Accelerated innovation;
  • Improved workforce connectedness for frictionless work;
  • Revenue creation;
  • Improved customer outcomes.

Look for my latest Quark titled “Understanding the Paths to Social HCM: Evaluating Integrated vs. Embedded Social Technologies for HCM,” now available to all Constellation Research clients. I’ll also touch on this topic in my upcoming presentation at HR Technology Conference in Chicago, on Wednesday October 10, entitled “The Social Enterprise: New Tools Transform How Work Gets Done”.

 

Future of Work

Press Release: Constellation Research Publishes New Report About Emerging Social Task Management Market

Report reveals an evolution in social business tools from simple sharing to ‘getting work done’

SAN FRANCISCO – October 2, 2012 Constellation Research, Inc., the award-winning research and advisory firm focused on disruptive technologies, announced the publication of "Getting Work Done With Social Task Management", a new research report authored by Vice President and Principal Analyst, Alan Lepofsky. This report provides an introduction to the emerging market for Social Task Management (STM) software. The report also outlines the shortcomings of traditional project management tools and explains how those shortcomings can be solved using an STM platform. The report notes:

"Many of the tools and processes that organizations currently use for project management were created years ago and lack the collaboration features that are common in today’s enterprise social networking platforms. These legacy tools suffer from a variety of shortcomings that can impede the successful completion of a project. A new generation of task management tools is now emerging -- called Social Task Management, or STM. These STM platforms augment standard project management features, such as assignments, due dates and priorities, with modern social networking features enabling people to work together more efficiently."

This report reveals:

  • The shortcomings of traditional project management tools
  • How social task management applies key social networking features to help employees get work done
  • The benefits of social task management
  • Actionable advice to help organizations get started with social task management
  • A list of the key vendors in the STM market

Lepofsky said, “It's been exciting to watch this market emerge, as social task management tools provide organizations a solid use case for getting their employees to use social networking. Now teams can easily manage all the tasks and associated content across all the projects they are working on so that everyone can benefit from and contribute to the information."

This latest report fits into Constellation’s business-focused research theme, The Future of Work.

THE REPORT

More information about "Getting Work Done With Social Task Management" can be found here: http://constellationrg.com/research/2012/10/getting-work-done-social-task-management

ABOUT Alan Lepofsky

VP and Principal Analyst, Constellation Research. With almost two decades of experience in the software industry, Alan helps organizations understand how collaboration technologies can help employees get their work done. Rather than evangelizing how social software can change the way people work, Alan prefers to focus on how companies can evolve their existing business processes by providing access to the colleagues, content and communities that can help people get their work done more effectively. Prior to joining Constellation, Alan spent 3 years as Director of Marketing at Socialtext and before that, 14 years in a variety of roles at IBM/Lotus.

COORDINATES
Twitter: @alanlepo
Geo: Toronto, Ontario, Canada
 

Research Theme: The Future of Work

The Future of Work analyzes the technological, demographical and cultural forces challenging the traditional paradigm of work. Constellation has identified a confluence of trends across people, processes and technology that is influencing today's working environment.  In fact, where we work, when we work, how we work, what we work on, and why we work have dramatically shifted.

The Future of Work not only analyzes those trends and their effects, but arms clients with the knowledge to use those trends to create an engaged, empowered and efficient workforce.  Collaborative, social, mobile and other disruptive technologies are introducing new models of work that diverge from or contradict legacy paradigms.

Lead analysts: Alan Lepofsky and Yvette Cameron

*****

 

Press Contacts
Contact the Media and Influencers relations team at [email protected] for interviews with analysts.
Sales Contacts
Contact the sales team at [email protected]

Event Report: The Day 0 & Day 1 Tweet Stream From #OOW12

Enjoy the Day 0 and Day 1 Tweet stream.

The Storify Tweet Stream

 

The @rwang0 TweetStream From @larryellison #oow12 Day 0 to Day 1 Keynote

Storified by R Ray Wang · Sun, Sep 30 2012 22:43:59

consumer hardware and devices. #oow12 “@mkrigsman: @rwang0 Apparently, hardware is more fun :-( ”R Ray Wang
RT @rwang0: RT @rwang0: consumer hardware and devices. #oow12 “@mkrigsman: @rwang0 Apparently, hardware is more fun :-( ”Kieran Barr
RT @rwang0: RT @rwang0: All eyes await @larryellison’s second ever tweet. will it come at #oow12?Zoli Erdos
RT @rwang0: RT @rwang0: All eyes await @larryellison’s second ever tweet. will it come at #oow12?FreeBalance
RT @rwang0: RT @rwang0: All eyes await @larryellison’s second ever tweet. will it come at #oow12?John
RT @rwang0: RT @rwang0: All eyes await @larryellison’s second ever tweet. will it come at #oow12?David Guazzarotto
@rwang0 once bitten… #larrytweets #oow12David Guazzarotto
RT @DaveGazz: @rwang0 once bitten… #larrytweets #oow12Constellation RG
RT @rwang0: RT @rwang0: All eyes await @larryellison’s second ever tweet. will it come at #oow12?Senta Belay
RT @rwang0: RT @rwang0: All eyes await @larryellison’s second ever tweet. will it come at #oow12?David Wu
RT @rwang0: The @larryellison Sun Keynote is abt #hardware & #software. If it’s same message as past 3 yrs expect a mass exodus #oow12Constellation RG
RT @rwang0: RT @rwang0: FACT: Filtered water at #oow12 eliminates 22 tons of plastic bottles and waste. #greenVijay Vijayasankar
RT @rwang0: RT @rwang0: All eyes await @larryellison’s second ever tweet. will it come at #oow12?Paul Vallee
RT @rwang0: All eyes await @larryellison’s second ever tweet. will it come at #oow12?Rika Ng
RT @dboyll: @dbmoore @rwang0 next tweet please #oow12Constellation RG
RT @rwang0: RT @rwang0: FACT: Filtered water at #oow12 eliminates 22 tons of plastic bottles and waste. #greenRob Hilsen
RT @rwang0: RT @rwang0: Looking forward to the #fujitsu reception at #oow12Rob Hilsen
RT @rwang0: RT @rwang0: MyPOV: Prediction – #cloud, #bigdata, and #nextslide will be the top tweets tonight @larryellison keynote. #oow #oow12Yves Mulkers
RT @rwang0: RT @rwang0: MyPOV: expect to hear a bit on Oracle Social and how it’s pervasive in all the apps. #oow12Letty Ledbetter
RT @rwang0: RT @rwang0: @vijayasankarv the cloud will save the world. now that #oow12 has cloud religion, nothing to worry about =)Vijay Vijayasankar
RT @rwang0: RT @rwang0: MyPOV: If users groups don’t defend user rights, then what’s the point of a user group? @IOUG #oow12 #sap #sapphirenow #oracleVijay Vijayasankar
And it feels great! Learn more at #OOW RT @rwang0 Fact: Oracle has more than 12,000 volunteers who give back to the community. #oow12Rob Hilsen
RT @rwang0: RT @rwang0: MyPOV: the official #oow hashtag will get flooded w/ junk. #oow12 may be the better bet for specificity.Chris
RT @rwang0: RT @rwang0: MyPOV: expect to hear a bit on Oracle Social and how it’s pervasive in all the apps. #oow12Timothy B. Jones
RT @rwang0: RT @rwang0: MyPOV: custom dev is still a competitive differentiator. Everything else, commoditize it and move on. stop wasting time. #oow12Prashanth
RT @rwang0: RT @rwang0: MyPOV: custom dev is still a competitive differentiator. Everything else, commoditize it and move on. stop wasting time. #oow12billycripe
Glad to hear it! RT“@rwang0: MyPOV: good catching up with #opn folks before the keynote. #oow12”Lydia Smyers
RT @rwang0: RT @rwang0: MyPOV: if you are serious about the cloud, you better get serious about #cloud integration #oow12 #enswWouter Trumpie
+1 and not same old integ “@rwang0: MyPOV: if you are serious about the cloud, you better get serious about #cloud integration #oow12 #ensw”Nenshad Bardoliwalla
RT @rwang0: The most frustrating part of large tech conferences is not having your schedule ahead of time so you can plan around it. #oow12Mark Miller
RT @rwang0: RT @rwang0: MyPOV: custom dev is still a competitive differentiator. Everything else, commoditize it and move on. stop wasting time. #oow12Tim Strehle
RT @rwang0: RT @rwang0: MyPOV: custom dev is still a competitive differentiator. Everything else, commoditize it and move on. stop wasting time. #oow12Petri Aukia
@rwang0 @IOUG we agree, and appreciate the support. #IOUG looking to help facilitate discussions #OOW #OOW12John Matelski
RT @rwang0: RT @rwang0: MyPOV: vertical strategy makes sense for #OPN. However, partners who create IP should retain some rights and revenue. #oow12FreeBalance
RT @rwang0: RT @rwang0: MyPOV: if you aren’t going to #OOW12, avoid heading into the city #SFLife #weekendFuad Arshad
RT @rwang0: RT @rwang0: #hitachi earns its #diamond #partner status at #OPN. congrats! #oow12ORCL PartnerNetwork
RT @rwang0: RT @rwang0: #hitachi earns its #diamond #partner status at #OPN. congrats! #oow12Kritikos
RT @rwang0: RT @rwang0: #hitachi earns its #diamond #partner status at #OPN. congrats! #oow12rsaltzhe
RT @rwang0: RT @rwang0: #hitachi earns its #diamond #partner status at #OPN. congrats! #oow12Pavel Barón
RT @rwang0: RT @rwang0: HAPPENING NOW: Registration #fail at #oow12 systems down.mike marusin
RT @rwang0: RT @rwang0: #hitachi earns its #diamond #partner status at #OPN. congrats! #oow12nbaden
RT @rwang0: RT @rwang0: #hitachi earns its #diamond #partner status at #OPN. congrats! #oow12HITACHI
@rwang0 I bet if they were running their registration system on @salesforce it would good to go. #OOW12 #OOWMatthew Lamb
ProTip: Use a #verizon or #spring mifi card for #moscone. Everything else will inevitably crash. #sflife #oow12 v @rwang0 (ala #DF12)Richard Campione
RT @rwang0: RT @rwang0: HAPPENING NOW: Registration #fail at #oow12 systems down.Zoli Erdos
RT @rwang0: RT @rwang0: HAPPENING NOW: Registration #fail at #oow12 systems down.EnterpriseIrregulars
Awesome. New ad: 100% of crashed reg systems run on Oracle RT @rwang0 HAPPENING NOW: Registration #fail at #oow12 systems down.Jason Ambrose
RT @rwang0: RT @rwang0: HAPPENING NOW: Registration #fail at #oow12 systems down.Andrew Hill
“@rwang0: HAPPENING NOW: Registration #fail at #oow12 systems down.” > clearly not @sap #HANA :) rwhittington05
RT @rwang0: RT @rwang0: Join a user group. Advocate for change. Share knowledge. Help a fellow use out. #oow12 http://pic.twitter.com/CRtl5FMrJohn E. Bredehoft
RT @rwang0: Join a user group. Advocate for change. Share knowledge. Help a fellow use out. #oow12 http://pic.twitter.com/HTpox6LJ #oowJesus Hoyos
RT @rwang0: RT @rwang0: Someone’s got "born again" cloud religion. #oow12 http://pic.twitter.com/SFD7SljxPuneet Suppal
Social Mobile Complete. Oracle missed Closed. “@rwang0: Someone’s got "born again" cloud religion. #oow12 http://pic.twitter.com/JOG5XKSw” #falsecloudSteve Boval
RT @rwang0: RT @rwang0: Someone’s got "born again" cloud religion. #oow12 http://pic.twitter.com/SFD7SljxTimothy B. Jones
RT @rwang0: RT @rwang0: So #bigdata in a box. You ready? #oow12 http://pic.twitter.com/7NvecDOWYves Mulkers
RT @rwang0: Now situated in the #analystrelations room #oow12 a bit sparse. Most folks arrive Monday. http://pic.twitter.com/40QJHzfV <classroom setupDennis Howlett
RT @rwang0: @dahowlett who’s the teacher though? #analystrelations #oow12<we’re all studentsDennis Howlett
always learning new stuff. RT @dahowlett: RT @rwang0: @dahowlett who’s the teacher though? #analystrelations #oow12<we’re all studentsR Ray Wang
1 tweet!? 32.1k followers will find out, huh? MT @rwang0: Do you think @larryellison will send his second ever tweet at #oow12? #CRChatJudy Yi
@rwang0 @larryellison No. #CRChat #oow12Pat Germelman
RT @PatGermelman: @rwang0 @larryellison No. #CRChat #oow12R Ray Wang
good ratio! RT @jyi: 1 tweet!? 32.1k followers will find out, MT @rwang0: Do you think @larryellison will send his 2nd ever tweet at #oow12?R Ray Wang
“@kevinmarks: @rwang0 do you think @larryellison sent the first one? Maybe his pr team forgot the password.” #oow12R Ray Wang
LOL RT @rwang0: “@kevinmarks: @rwang0 do you think @larryellison sent the first one? Maybe his pr team forgot the password.” #oow12Puneet Suppal
RT @rwang0: The #oracle faithful converge #oow12 http://pic.twitter.com/0YO0tLLA <all 5 of you?Dennis Howlett
RT @dahowlett: RT @dahowlett: RT @rwang0: The #oracle faithful converge #oow12 http://pic.twitter.com/0YO0tLLA <all 5 of you?Zoli Erdos
“@rwang0: best practices at events: put the teleprompter above the audience… otherwise folks will be reading along #oow12” cc: @lldunlapSteve Boval
> @rwang0: @dahowlett who’s the teacher though? #analystrelations #oow12<we’re all students < what’s the tuition bill?greg misiorek
RT @rwang0: RT @rwang0: MyPOV: #oow12 is a flagship event for tech. Must attend on the circuit. Think of it as one of the key stops in the grand s …Amit Kumar Das
RT @rwang0: RT @rwang0: MyPOV: #oow12 is a flagship event for tech. Must attend on the circuit. Think of it as one of the key stops in the grand s …Fuad Arshad
RT @rwang0: RT @rwang0: MyPOV: #oow12 is a flagship event for tech. Must attend on the circuit. Think of it as one of the key stops in the grand s …Timothy B. Jones
Alcohol it was. drinks on me. cheers #oow12 RT @themayorpete: @dboyll @rwang0 heh. just giving ya crap. its that time of year ;) R Ray Wang
What will @larryellison tweet? next #oow12 RT @jyi: @sboval @rwang0 The odds aren’t with us, but @larryellison is a betting man! :) R Ray Wang
RT @rwang0: RT @rwang0: Lots of chatter about #social here #oow12Timothy B. Jones
RT @rwang0: RT @rwang0: Lots of chatter about #social here #oow12aaronmurphy3030
RT @rwang0: Lots of chatter about #social here #oow12 / hope i can see you one of these days to say hi :) Luis Mtz
RT @rwang0: RT @rwang0: What will @larryellison tweet? next #oow12 RT @jyi: @sboval @rwang0 The odds aren’t with us, but @larryellison is a betting …V3CEO
RT @rwang0: RT @rwang0: Lots of chatter about #social here #oow12myVision3.com
17th row left of center. RT @gawed: RT @rwang0: Lots of chatter about #social here #oow12 / hope i can see you one of these days to say…R Ray Wang
Don’t forget UX+tech! “@rwang0: MyPOV: A long time ago HW &SW were separate. Now they come together again in engineered systems. #oow12”susie wee
He looks like he’s walking down the aisle for his wedding =) #oow12 RT @megbear: @rwang0 I had to comment too..R Ray Wang
The tribe has spoken: #oow used a lot more than #oow12. @rwang0Zoli Erdos
#oow is the key hashtag but it pulls up some gang convo. RT @zolierdos: The tribe has spoken: #oow used a lot more than #oow12. @rwang0R Ray Wang
@rwang0 damn i mean #oow12 the insider oneZoli Erdos
RT @rwang0: RT @rwang0: MyPOV: now #bigdata is hot again. #fujitsu pushing human centric intelligent society Good stuff #oow12 talk to @jadp who cov …Yves Mulkers
@rwang0 #oow12 is the one twitter clients can actually follow:-)Zoli Erdos
RT @rwang0: RT @rwang0: MyPOV: now #bigdata is hot again. #fujitsu pushing human centric intelligent society Good stuff #oow12 talk to @jadp who cov …Paola Pullas
RT @ZoliErdos: RT @ZoliErdos: The tribe has spoken: #oow used a lot more than #oow12. @rwang0Joab Jackson
wouldn’t miss it. #oow12 RT @avnetretailpath: @rwang0 Thx for RT. Going to the party tonight?R Ray Wang
RT @rwang0: RT @rwang0: MyPOV: elegant presentation. felt like a very well produced #PBS or #natgeo documentary. Ready for a $40 glass of OJ? #oow12TCS-Oracle Alliance
RT @rwang0: RT @rwang0: MyPOV: elegant presentation. felt like a very well produced #PBS or #natgeo documentary. Ready for a $40 glass of OJ? #oow12Marshall Lager
RT @rwang0: MyPOV: #fujitsu’s culture is to be modest about accomplishments vs #oracle’s american approach. #oow12 – Larry nextDoug Mow
I am coming to the #fujitsu preso too late. I’ll RT smart folks like @rwang0 and @DenisPombriant until @larryellison starts. #oow12Marshall Lager
RT @rwang0: RT @rwang0: MyPOV: #fujitsu’s culture is to be modest about accomplishments vs #oracle’s american approach. #oow12Marshall Lager
RT @rwang0: RT @rwang0: #bigdata and ICT can change the agricultural world as evidenced by #fujitsu cloud service #oow12Yves Mulkers
RT @rwang0: RT @rwang0: Video is very cutesy japanese. but shows how weather and climate #bigdata can be applied to improve yields #oow12 #fujitsuYves Mulkers
cya RT @lager: I am coming to #fujitsu preso too late. I’ll RT smart folks like @rwang0 @DenisPombriant until @larryellison starts #oow12R Ray Wang
RT @rwang0: MyPOV: #fujitsu’s culture is to be modest about accomplishments vs #oracle’s american approach. #oow12 good pointDenisPombriant
RT @rwang0: RT @rwang0: #fujitsu keynote is a welcome change. Insightful, informed, and intelligent #oow12Kevin Coates
RT @rwang0: RT @rwang0: #fujitsu keynote is a welcome change. Insightful, informed, and intelligent #oow12UK Oracle User Group
.“@rwang0: MyPOV: #fujitsu’s culture is to be modest about accomplishments vs #oracle’s american approach. #oow12”Jennie Vickers
@rwang0 it is so refreshing to see modesty on the stage. It’s also powerful and credible. #fujitsu #oow12Marilyn Pratt
RT @marilynpratt: @rwang0 it is so refreshing to see modesty on the stage. It’s also powerful and credible. #fujitsu #oow12R Ray Wang
MT @rwang0: applied #bigdata 2 medicine will play large role in imprving outcomes #oow12 <Only if ppl use it as an assist, not a replacementYvette Cameron
RT @yvettecameron: MT @rwang0: applied #bigdata 2 med will play large role in imprving outcomes #oow12 <Only if ppl use it as an assist,…R Ray Wang
Most interesting tweeter @rwang0 using #oow12 though. RT @fuadar: @paulvallee officially #OOWPaul Vallee
RT @rwang0: MyPOV: the thing about hardware, you can always show a picture of big iron. #oow12 || METAL PORN!!!!!! :-) Esteban Kolsky
RT @rwang0: RT @rwang0: MyPOV: the thing about hardware, you can always show a picture of big iron. #oow12Oracle OpenWorld 12
RT @ekolsky: RT @rwang0: MyPOV: the thing about hardware, you can always show a picture of big iron. #oow12 || METAL PORN!!!!!! :-) R Ray Wang
RT @ekolsky: RT @ekolsky: RT @rwang0: MyPOV: the thing about hardware, you can always show a picture of big iron. #oow12 || METAL PORN!!!!!! :-) Marshall Lager
RT @rwang0: MyPOV: #fujitsu will leverage #oracle #BI to bring #bigdata to the masses #oow12Jesus Hoyos
RT @rwang0: RT @rwang0: MyPOV: #fujitsu will leverage #oracle #BI to bring #bigdata to the masses #oow12Shyam Varan Nath
@rwang0 really? Must have missed something. So far, just platitudes, but perhaps that’s par for the course. Hard to be granular. #oow12 #usaEric Kavanagh
@rwang0 Question is if Oracle BI front end is user friendly enough to encompass the masses.. #fujitsu #oracle #BI #bigdata #oow12.Fredrik Tunvall
RT @rwang0: RT @rwang0: MyPOV: #fujitsu will leverage #oracle #BI to bring #bigdata to the masses #oow12Yves Mulkers
RT @jesus_hoyos: RT @jesus_hoyos: RT @rwang0: MyPOV: #fujitsu will leverage #oracle #BI to bring #bigdata to the masses #oow12Yves Mulkers
RT @rwang0: RT @rwang0: RT @yvettecameron: MT @rwang0: applied #bigdata 2 med will play large role in imprving outcomes #oow12 <Only if ppl use i …Yves Mulkers
RT @YvetteCameron: RT @YvetteCameron: MT @rwang0: applied #bigdata 2 medicine will play large role in imprving outcomes #oow12 <Only if ppl use it as an …Yves Mulkers
RT @rwang0: RT @rwang0: MyPOV: hardware vendors jumping on #cloud and #bigdata bandwagon while #ensw moving on #mobile #social #bigdata #oow12Yves Mulkers
RT @rwang0: RT @ekolsky: RT @rwang0: MyPOV: the thing about hardware, you can always show a picture of big iron. #oow12 || METAL…markfontecchio
RT @rwang0: RT @rwang0: MyPOV: There may be a day where #fujitsu and #oracle compete on high performance systems. Right now there’s detante #oow12Luis Mtz
RT @rwang0: RT @rwang0: MyPOV: #fujitsu team did something #oracle has been challenged with for years. Putting a biz value rationale to tech 京 #oow12Fuad Arshad
it’s fine using #oow12 or #oow they can track. =) RT @paulvallee: @rwang0 tested, trueR Ray Wang
RT @rwang0: RT @rwang0: MyPOV: a key benefit of the 京 K-Computer is the 10 peta floating point number operations per second. #hardware #oow12 #fujitsuTraci King
“@rwang0: it’s fine using #oow12 or #oow they can track. =) RT @paulvallee: @rwang0 tested, true” @Radu43 see :-) Peter H. Reiser
RT @rwang0: RT @rwang0: Beyond the 3 V’s of #bigdata oldie but goodie. we added veracity, virality, and viscoscity in the latest version #oow12Yves Mulkers
“@rwang0: MyPOV: the oracle drink or tweet game starts in 10 mins. @larryellision take stage. Key words this year in next tweet #oow12” yes!Jennie Vickers
RT @rwang0: RT @rwang0: #fujitsu keynote is a welcome change. Insightful, informed, and intelligent #oow12Fujitsu America
RT @rwang0: RT @rwang0: @larryellison now teaching the audience the basics of the #cloud #paas #iaas #saas. dejavu? #oow12Fuad Arshad
RT @rwang0: RT @rwang0: MyPOV: you do have to give @larryellison credit for being early to the #cloud with the network computing idea #oow12Fuad Arshad
RT @rwang0: RT @rwang0: MyPOV: Let’s see if we get to revisionist history on the cloud or what analysts call #cloudwashing #oow12Marshall Lager
RT @rwang0: MyPOV: Let’s see if we get to revisionist history on the cloud or what analysts call #cloudwashing #oow12 >or a combo of bothBen Kepes
LOL RT @rwang0:MyPOV:Let’s see if we get to revisionist history on the cloud or what analysts call #cloudwashing #oow12Puneet Suppal
Oh, "next one" and clicker at the same time:-) #oow12 @rwang0Zoli Erdos
WHAT?? RT @rwang0: MyPOV: @larryellison doesn’t have clicker but teams are in sync. Death of #nextslideplease! Break out champagne! #oow12Brent Leary
@rwang0 His delivery’s a world better than his open keynote last year. #nextslideplease #oow12Mark ‘Rizzn’ Hopkins
+1 RT @rizzn: @rwang0 His delivery’s a world better than his open keynote last year. #nextslideplease #oow12R Ray Wang
drink or tweet. that’s the game. RT @zolierdos: Oh, "next one" and clicker at the same time:-) #oow12 @rwang0R Ray Wang
RT @rwang0: RT @rwang0: MyPOV: the team that got @larryellison a clicker deserves a day off. Congrats! #nextslideplease dead #oow12Paul Vallee
RT @rwang0: RT @rwang0: MyPOV: the team that got @larryellison a clicker deserves a day off. Congrats! #nextslideplease dead #oow12Timothy B. Jones
RT @rwang0: RT @rwang0: MyPOV: the team that got @larryellison a clicker deserves a day off. Congrats! #nextslideplease dead #oow12Whitehorses
RT @rwang0: RT @rwang0: MyPOV: QOTD – #nextslideplease oh wait, i have a clicker. I now have something in each hand! Congrats @larryellison #oow12 …Charuta
RT @rwang0: RT @rwang0: #oracle going for the full stack w #iaas #paas and #SaaS #oow12Chacko Thomas
RT @rwang0: RT @rwang0: MyPOV: Oracle will sell their #cloud on the fastest computers – Oracle’s! so much for the #fujitsu relationship =) #oow12Marshall Lager
They take feedback. voilla! RT @irregulars: @rwang0 He must have read your drink or click tweet :-) #oow12R Ray Wang
RT @rwang0: RT @rwang0: MyPOV: useless fact @larryellison is one of the last of the black turtleneck gen in the valley. RIP @stevejobs #oow12Fuad Arshad
RT @rwang0: RT @rwang0: MyPOV: Oracle Database12c took 4 years to develop. The c stands for cloud! The first multi-tenant database in the world. #oow12Yvette Cameron
RT @nenshad: @rwang0 The number one key to lock in is the semantics of the data followed by the business process definitions. #oow12R Ray Wang
RT @rwang0: MyPOV: while #oracle is late to the #cloud game, #social and #mobile are new opps they must invest in. #oow12 +1,000,000Marshall Lager
RT @rwang0: RT @rwang0: MyPOV: Oracle Database12c took 4 years to develop. The c stands for cloud! The first multi-tenant database in the world. #oow12Chacko Thomas
RT @rwang0: RT @rwang0: MyPOV: Oracle Database12c took 4 years to develop. The c stands for cloud! The first multi-tenant database in the world. #oow12Kevin Coates
RT @rwang0: RT @rwang0: MyPOV: Oracle Database12c took 4 years to develop. The c stands for cloud! The first multi-tenant database in the world. #oow12Doug Mow
RT @rwang0: RT @rwang0: MyPOV: while #oracle is late to the #cloud game, #social and #mobile are new opps they must invest in. #oow12Mark Smith
@rwang0 Co-mingling and open standards will only happen if forced upon the vendors as a last resort. #oow12Brian Vellmure
RT @rwang0: RT @rwang0: MyPOV: @larryellison now making #salesforce and #netsuite sound like #legacy SaaS vendors. #oow12Kevin Coates
RT @rwang0: RT @rwang0: MyPOV: @larryellison now making #salesforce and #netsuite sound like #legacy SaaS vendors. #oow12Shyam Varan Nath
RT @rwang0: RT @rwang0: MyPOV: @larryellison now making #salesforce and #netsuite sound like #legacy SaaS vendors. #oow12bryan grenn
RT @rwang0: RT @rwang0: MyPOV: @larryellison now making #salesforce and #netsuite sound like #legacy SaaS vendors. #oow12Joe Delgado
“@rwang0: MyPOV: @larryellison now making #salesforce and #netsuite sound like #legacy SaaS vendors. #oow12” > +1Elizabeth H. Henlin
Bravo! “@rwang0: MyPOV: the team that got @larryellison a clicker deserves a day off. Congrats! #nextslideplease dead #oow12”Karin Flores
RT @rwang0: RT @rwang0: MyPOV: elegant presentation. felt like a very well produced #PBS or #natgeo documentary. Ready for a $40 glass of OJ? #oow12Barb Darrow
RT @rwang0: RT @rwang0: MyPOV: @larryellison now making #salesforce and #netsuite sound like #legacy SaaS vendors. #oow12Fern Limited
RT @EAHHTBR: RT @EAHHTBR: “@rwang0: MyPOV: @larryellison now making #salesforce and #netsuite sound like #legacy SaaS vendors. #oow12” > +1Fern Limited
RT @rwang0: RT @rwang0: MyPOV: @larryellison now making #salesforce and #netsuite sound like #legacy SaaS vendors. #oow12TopDevTweets
RT @rwang0: RT @rwang0: MyPOV: @larryellison now making #salesforce and #netsuite sound like #legacy SaaS vendors. #oow12EnterpriseIrregulars
RT @rwang0: RT @rwang0: MyPOV: @larryellison now making #salesforce and #netsuite sound like #legacy SaaS vendors. #oow12CloudAve
RT @rwang0: RT @rwang0: MyPOV: Let’s see if we get to revisionist history on the cloud or what analysts call #cloudwashing #oow12FreeBalance
RT @rwang0: RT @rwang0: MyPOV: @larryellison now making #salesforce and #netsuite sound like #legacy SaaS vendors. #oow12Bulent Cinarkaya
RT @rwang0: RT @rwang0: #oracle #database going w/ 26TB of DRAM and Flash in one rack. This should give #SAPHana a run for its money #oow12Yvette Cameron
RT @rwang0: Holy grail will be able to take a client from multi-tenant, to multi-instant, to hosted, to on-premise. Choice is key #oow12Brian Vellmure
RT @rwang0: RT @rwang0: MyPOV: @larryellison now making #salesforce and #netsuite sound like #legacy SaaS vendors. #oow12Nichole Bigley
RT @rwang0: RT @rwang0: #oracle #database going w/ 26TB of DRAM and Flash in one rack. This should give #SAPHana a run for its money #oow12Chacko Thomas
RT @rwang0: RT @rwang0: Oracle #exadata #x3 has 10X database compression. Disk drives will be dead. #purestorage has a competitor #oow12Chacko Thomas
Proof of pudding?RT @rwang0: #oracle #database going w/ 26TB of DRAM and Flash in one rack. should give #SAPHana a run for its money #oow12Puneet Suppal
RT @rwang0: RT @rwang0: MyPOV: this is the next warning shot to #EMC and #netapp we’re going after your business and then some #oow12fending
RT @rwang0: RT @rwang0: MyPOV: this is the next warning shot to #EMC and #netapp we’re going after your business and then some #oow12Michael Abbey
RT @rwang0: RT @rwang0: big round of applause for multi-tenancy and money says @larryellison. #oracle keeping prices the same for #exadata #oow12oracleopenworld
RT @rwang0: RT @rwang0: MyPOV: @larryellison now making #salesforce and #netsuite sound like #legacy SaaS vendors. #oow12Ivor Soans
RT @rwang0: MyPOV: this is the next warning shot to #EMC and #netapp we’re going after your business and then some #oow12 – Well Said!Roy Dube
RT @rwang0: #oracle #database going w/ 26TB of DRAM and Flash in one rack. This should give #SAPHana a run for its money #oow12 <yupDennis Howlett
RT @rwang0: RT @rwang0: MyPOV: this is the next warning shot to #EMC and #netapp we’re going after your business and then some #oow12Steve White
sadly true. #oow12 RT @freebalance: @rwang0 is that like the "full monty" but not as funny?R Ray Wang
RT @rwang0: RT @rwang0: MyPOV: once again, #oracle goes for an integrated cloud stack strategy. #database is core but up and down the stack #oow12Ivor Soans
RT @rwang0: RT @rwang0: Oracle #exadata #x3 has 10X database compression. Disk drives will be dead. #purestorage has a competitor #oow12Rafael Rodriguez
RT @rwang0: RT @rwang0: big round of applause for multi-tenancy and money says @larryellison. #oracle keeping prices the same for #exadata #oow12OracleANZ
RT @rwang0: RT @rwang0: big round of applause for multi-tenancy and money says @larryellison. #oracle keeping prices the same for #exadata #oow12Oracle APAC PR Team
RT @rwang0: RT @rwang0: big round of applause for multi-tenancy and money says @larryellison. #oracle keeping prices the same for #exadata #oow12Jessica Moore
RT @rwang0: RT @rwang0: big round of applause for multi-tenancy and money says @larryellison. #oracle keeping prices the same for #exadata #oow12TopDevTweets
RT @rwang0: RT @rwang0: MyPOV: Oracle #database12c is about building out the cloud business. Multi-tenancy at the right level. #oow12Jeremy Harless
RT @rwang0: RT @rwang0: MyPOV: this is the next warning shot to #EMC and #netapp we’re going after your business and then some #oow12defcon_5
RT @rwang0: RT @rwang0: MyPOV: @larryellison now making #salesforce and #netsuite sound like #legacy SaaS vendors. #oow12Billy Bob Brigmon
RT @kfloSF: RT @kfloSF: Bravo! “@rwang0: MyPOV: the team that got @larryellison a clicker deserves a day off. Congrats! #nextslideplease dead #oow12”Claudine Buglisi
RT @rwang0: RT @rwang0: MyPOV: this is the next warning shot to #EMC and #netapp we’re going after your business and then some #oow12TopDevTweets
RT: “@rwang0: Join a user group. Advocate for change. Share knowledge. Help a fellow use out. #oow12 http://pic.twitter.com/hF9ofxC4” #OOWDavid Haimes
RT @rwang0: RT @rwang0: Join a user group. Advocate for change. Share knowledge. Help a fellow use out. #oow12 http://pic.twitter.com/CRtl5FMrIOUG
RT @rwang0: RT @rwang0: MyPOV: glad to see a more focused and alert @larryellison. he’s back. #oow12Collette Cowan
RT @rwang0 "MyPOV: the goal is to sell info streams. We’ll see the shift in next 3 to 5yrs. … #oow12"Josep di Paolantonio
RT @rwang0: RT @rwang0: MyPOV: the team that got @larryellison a clicker deserves a day off. Congrats! #nextslideplease dead #oow12frank millheim
RT @kfloSF: RT @kfloSF: Bravo! “@rwang0: MyPOV: the team that got @larryellison a clicker deserves a day off. Congrats! #nextslideplease dead #oow12”Sandra Lo
RT @dhaimes: RT @dhaimes: RT: “@rwang0: Join a user group. Advocate for change. Share knowledge. Help a fellow use out. #oow12 http://pic.twitter.com/hF9ofxC4” #OOWHelle Hennings
@rwang0 Great #OOW12 insights today. Thanks for being so engaged!Melody Smith Jones
Thanks. cheers. RT @MelSmithJones: @rwang0 Great #OOW12 insights today. Thanks for being so engaged!R Ray Wang

Related Research:

Reprints

Reprints can be purchased through Constellation Research, Inc. To request official reprints in PDF format, please contact Sales .

Disclosure

Although we work closely with many mega software vendors, we want you to trust us. For the full disclosure policy, stay tuned for the full client list on the Constellation Research website.

* Not responsible for any factual errors or omissions.  However, happy to correct any errors upon email receipt.

Copyright © 2001 – 2012 R Wang and Insider Associates, LLC All rights reserved.
Contact the Sales team to purchase this report on a a la carte basis or join the Constellation Customer Experience!

 

Tech Optimization Innovation & Product-led Growth Leadership CXO

Event Report: Preview 1 & The Keynotes At Constellation's Connected Enterprise 2012 (#CCE2012)

Think TED Meets Enterprise For The C-Suite

We are almost 30 days away from Constellation’s flagship event -Connected Enterprise 2012!  This event from November 9th to 11th, 2012, celebrates innovation in the enterprise and the impact of disruptive technologies on business.  Our theme for 2012 and 2013 centers on the “Art of the Possible”.

This intimate innovation summit in Dana Point, CA (www.stregismb.com) is designed for senior business leaders who are attempting or successfully using disruptive technologies such as social business, cloud computing, mobile enterprise, big data and analytics, gamification, and unified communications/video to drive business value and transform business models.

Over 200 participants will enjoy this experiential 3-day, 2-night executive retreat that includes mind expanding keynotes from visionaries and futurists, interactive best practices panels, deep 1:1 20 minute interviews w/ market makers, rapid fire high energy new technology demos, The Constellation SuperNova Awards event, a golf outing, and an experiential companion program.

Building on the success of our event in 2011 and input from clients and attendees, this year’s themes align with our research themes:

  • The Future of Work
  • Next Generation Customer Experience
  • The Shift From Data To Decisions
  • Digital Marketing Transformation
  • Matrix Commerce
  • Technology Optimization and Innovation
  • The New C-Suite and Consumerization of IT

Learn From Thought Leaders At #CCE2012

Come hear from the world’s top thinkers.  We’ve assembled a wide range of experts who will touch on the key issues of our time.  Join us for an interactive Q&A session with:

Dr. Janice Presser, CEO and Principal of The Gabriel Institute. In 1984, two behavioral scientists – Dr. Janice Presser and Dr. Jack Gerber – set out to find an answer to the question “What really happens when people ‘team’ together?” Twenty-five years of research and testing, including nine years of software development, produced technology engineered to identify and organize the ways in which people interact in teams.  When you register for CCE 2012, you will have the opportunity to experience Teamability for yourself. Join Dr. Janice as she shares with you the new ‘metrics of teaming’ that emerge from this new technology, and the ways in which Teamability will play a critical role in the Future of Work. An interactive Q&A session with Dr. Presser and Mark Talaba, EVP and a Principal of The Gabriel Institute, will follow. Also check them out on IndieGogo as they crowd fund their next breakthrough.
Love Goel, CEO of GVG Capital and “Father of Multi-Channel Retail”. Love will dynamically describe the convergence of disruptive technologies and how this has created a seismic powershift.  Why? For the first time in human history, buyers of products and services have better information than purveyors at the point of purchase — eviscerating old business models and market leaders. Learn how innovative companies are exploiting this powershift to transform the consumer experience and their industries from banking to retail, and healthcare to media.
Tom Kelley, General Manager and Co-Founder of IDEO Design. Tom will be keynoting our SuperNova Awards ceremony speaking on key ingredients in the recipe for innovation and how Design Thinking and innovation go hand in hand.Tom’s presentation will highlight the meta-lessons his firm IDEO has learned from working with its B2B and B2C clients on thousands of innovation programs. He will describe how companies of all kinds can achieve renewed energy and improved agility by creating an environment in which creative problem solving contributes to innovation and growth
Linda Rottenberg, “Miss Davos”, Co-Founder and CEO of Endeavor Global. As the global landscape shifts, including the rise of growth markets, so does the role of managers within organizations. Linda will outline practical ways to cultivate a leadership style that spells success in the new global economy. Using inspirational examples, Rottenberg will explain: using chaos as a catalyst; designing products and services to be locally relevant; scaling teams (including decentralized ones) in a unified way; building trust in business relationships; and fostering “psychic equity” within a team or company to ensure shared goals.  Attendees  will also come away with practical tips for adopting an entrepreneurial mindset needed to succeed in the new “Innovation Generation.”
Michael Mandelbaum, Co-Author w/ Tom Friedman  “That Used to Be Us”. Michael will speak based on the ideas presented in Michael Mandelbaum and Thomas Friedman’s bestselling book, That Used to Be Us. Michael Mandelbaum, one of our leading foreign policy thinkers, offers both a wake-up call and a call to collective action. He will analyze the four challenges we face—globalization, the revolution in information technology, the nation’s chronic deficits, and our pattern of excessive energy consumption—and spell out what we need to do now to sustain the American dream and preserve American power in the world.
Anne Lise Kjaer, Futurist and Visionary Thinker of Kjaer Global. Kjaer’s presentation delivers insights into some of the key drivers shaping the mindsets of tomorrow’s people and highlight what marketers should consider to remain relevant and successful. Kjaer will look at how society and consumer will change in the age where social capital, people engagement and transparency sets the agenda for the 21st century businesses.

Part 2: Market Maker 1:1′s From The Industry’s Most Sought After Leaders

In our second preview, we’ll talk about the Market Maker 1:1′s we’ll be having with Aaron Levie of Box, Adam Pisoni of Yammer, Mike Ehrenberg of Microsoft, and Vishal Sikka of SAP.

Come Join Us At CCE2012

Disclosure

Although we work closely with many mega software vendors, we want you to trust us. For the full disclosure policy, stay tuned for the full client list on the Constellation Research website.

* Not responsible for any factual errors or omissions.  However, happy to correct any errors upon email receipt.

Copyright © 2001 – 2012 R Wang and Insider Associates, LLC All rights reserved.
Contact the Sales team to purchase this report on a a la carte basis or join the Constellation Customer Experience!

 

Data to Decisions Future of Work Marketing Transformation Matrix Commerce New C-Suite Next-Generation Customer Experience Tech Optimization Innovation & Product-led Growth Leadership CXO

3 rules when choosing your mobile devices: remember, your vendor can mess you (both enterprises and individuals) up, intentionally

In the past week there has been much anxiety in the iPhone world, with Apple displacing the well liked Google Maps for its own poorly received new mapping application.  Apple has promised to improve, and it likely will. But avoiding blind acceptance of vendor-proffered futures is a must.  In the world of mobile devices,  the need to choose devices carefully, applying some selection rules, has become an imperative if you — whether as a BYOD owner or an enterprise — are not to find yourselves hung out to dry.

In my 2010 book — Explaining iTunes, iPhones and iPads: for Windows Users  (and now well out of date) — two specific ideas were explored.  The first was that Apple consciously adopts an approach best summed up as AKWIBFY,NY (or Apple Knows What Is Best For You, Not You).  Yet again Apple has demonstrated this in iOS6 with its removal of the Google Maps app and replacement by its sub-standard in-house developed mapping app.  At the same time the book described the iTunes environment as being like an octopus – with the iTunes Store as the body, the Internet as the tentacles and the iTunes app on Pc or Mac, on the iPad and on the iPhone as the sucker — to suck you into Apple and then to extract as much money as practical while leaving you no escape.  While there is little doubt that iOS6 is an improvement on previous versions, now consider a further aspect that few comment upon. Though iOS6 will run on an iPhone 3GS (but not 3G), 4 and 4S iPhones it slows each one down, the more so the older the device.  If one suspected a conspiracy you might argue this was deliberate, to force you (sorry…  ’encourage’ you) to upgrade…  Sadly, none of the above seems to be about listening to customers or giving them what they need.  Instead the emphasis is on what Apple needs, irrespective.

Apple, however, is not the only guilty party.  Take two other examples –  Sony and Samsung, albeit with rather different implications.

Sony seems to believe it has some form of special design that permits it to ignore customers in their own interest (but actually in Sony’s interest).  No wonder Sony continues to suffer, and it deserves to continue suffering while behaving like it does.  For example, should you have bought a relatively recent Sony laptop (in the last 3-5 years) you will discover an attitude which can be summarized as: ‘if you do anything to your device (like open it) the device warranty is invalid’. Only Sony can open one of its devices (often at great customer expense), even for something as common as replacing a hard disk.  But Sony goes further, in ways that are arguably more insidious.  It produces laptops on which it it actively prevents upgrading.  Should you have had the misfortune to buy a Vaio with Vista on it, one which was not rated for Windows 7, too bad — Sony will do nothing for you, not even provide drivers or an option to pay to upgrade.  The Sony ‘solution’ is you should buy another (Sony) device.  Sadly the same will likely be true on Sony laptops for moving from Windows 7 to 8.  Again, the vendor is acting to inhibit the customer (whether that customer is a BYOD one or an enterprise), even if a customer is prepared to accept responsibility for his or her actions.  (To be fair to Sony, on its top end Vaio laptops that it alleges are beloved of enterprise executives, it initially disabled the inbuilt Intel virtualization capability — only to change the BIOS to enable it after a storm of protest.  Unfortunately this change of heart did not come with an opening of access to the commonly accepted Insyde H2O BIOS, thus preserving other Sony-desired constraints and probably inhibiting moves to Windows 8 ).

Samsung is not necessarily much better, but there is a difference — as we shall see.  If you bought an original Galaxy Tab 7″ tablet this came with Android 2.2 (Froyo).  Many months later than Android 2.3 (Gingerbread) became available from Google, Samsung  belatedly upgraded users to 2.3 — while also making clear that this upgrade was its limit and customers should expect no more (at least from Samsung).  If you want a later version of Android, buy a Galaxy Tab2 (the ‘buy another device from us refrain is beginning to become dully repetitive’).

But the original Galaxy Tab 7″ tablet was popular.  This meant it had attracted a community of interest that worked first to root the device and then to bring version 2.3 to the Galaxy Tab 7″ much esooner than Samsung did.  Since then that community has brought Android 3 (Honeycomb), then 4 (Ice Cream Sandwich) and now 4.1 (Jelly Bean) to this and selected (popular) other devices, whether  tablets or smartphones.  Furthermore, these unauthorized OS implementations run well, not least because they are uncluttered by the volume of unnecessary vendor-supplied skins and apps on them (it is a sad fact that the bloatware that is now regarded as sloppy practice on laptops and PCs has re-emerged with a vengeance to clog up many tablets and smartphones). In addition, rooted devices frequently are more up-to-date and with better anti-virus, management and other protections than leaving older OS versions in place.

What lessons should enterprises and BYOD draw from these examples?  Here are three:

  1. Choose your device (laptop, tablet and/or smartphone) with an eye to popularity.  The more popular the device, the more likely there will be a community to provide ongoing improvements into the future, and long after your vendor has given up.  This applies as much to iOS devices (where a thriving jailbroken community exists, because Apple devices are so common) as much as to selected Android devices, where the Samsung SII and SIII are obvious equivalent attractions.
  2. Research the constraints that a possible vendor may place or introduce to prevent upgrading or improvement.  Attitudes like those exemplified by Sony (and to a lesser extent by Apple and Samsung) represent a hindrance to the enterprise and the BYOD owner trying to use his or her purchase within the enterprise.  Vote with your wallet and do not permit vendors to railroad you into buying new devices when you do not need them.  You should expect a modern smart device to have practical usability of a minimum of three years and probably four (though this will not apply to technology fashionistas).
  3. Do not write-off rooted or jailbroken devices as automatically suspect (as many enterprises are prone to do).  In fact the inverse may be more accurate.  A rooted or jailbroken device may possess a sounder environment with less risk than a vendor-supplied one, and probably with a longer OS life as well as an upgrade/improvement path.  Of course care is necessary.  Yet longevity matters and controlled jailbreaking or rooting by enterprises for BYOD customers make yet make an immense amount of sense, save much money and enable your investment to last much longer than vendors seem to want.

Next month Windows 8 arrives and probably Windows Phone 8.  With these will come a myriad of new laptops, tablets and smart phones that  will be bought by the BYOD community and by enterprises (one of the great potential strengths of Microsoft’s products are that it does understand the enterprise, though it remains to be seen how well this will work with the various versions of Windows 8 running across PCs, laptops, tablets and smartphones).  In general, with Windows Phone 7.x devices being a recent and obvious exception, Microsoft is good about enabling users to upgrade from prior versions of Windows (this is has not always been simple but has usually been practical).

Windows 8 has an opportunity to bypass the many confusions (whether technical or of delivery) that vendors of Android and of iOS currently offer, though whether this will materialize with Windows 8 remains to be seen. You should apply the three lessons described above to Windows 8 devices.  Yet it would be so much simpler for enterprises and BYOD users if these unnecessary complications and constraints as currently applicable in the iOS and Android worlds become unnecessary considerations…  Enterprises and BYOD owners would both benefit together.

New C-Suite

Event Report: The Tweet Stream From #DF12

Enjoy the tweet stream from #DF12.  It’s all in here.

The Storify Tweet Stream

 

Related Research:

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Disclosure

Although we work closely with many mega software vendors, we want you to trust us. For the full disclosure policy, stay tuned for the full client list on the Constellation Research website.

* Not responsible for any factual errors or omissions.  However, happy to correct any errors upon email receipt.

Copyright © 2001 – 2012 R Wang and Insider Associates, LLC All rights reserved.
Contact the Sales team to purchase this report on a a la carte basis or join the Constellation Customer Experience!

 

New C-Suite Tech Optimization Innovation & Product-led Growth Leadership CXO

Event Report: Dreamforce X (#DF12) Emerges As The South By Southwest (#SXSW) For The Enterprise

Dreamforce Represents The Mecca For The “Art Of The Possible” In The Enterprise

Whether Salesforce.com’s flagship conference at Moscone Center was the most attended conference (~48,000) or the most registered for event (~90,000), matters not.  When examined in context of the magnitude of what was accomplished, the impact of this 10th annual event transcends attendance numbers.  Business folks and the converted IT brethren converged on the week of  September 18th, 2012, to see what the future could be inside the enterprise.  They left with inspiration and the gospel of what was possible, as told by those before them.  The event represented the intersection of where aspiration meets innovation for the enterprise.

Key takeaways from interviews with over 100 attendees reflect the following trends:

  • Attendee sentiment signals the return of the front office.  Prior to the coining of the CRM term, front office was the term which defined marketing, service, eCommerce, and sales force automation.  The move back to integrated customer experiences reflects a renewed interest in all the front office touch points and all the support in the back office required to support the customer experience.  Attendees walked in with questions about how to integrate their legacy ERP and expose their transactional systems into the front office.
  • Customers seek knowledge and case studies on business transformation. Delegations arrived to see how they could change their business.  Most came with both business and IT to learn from the best practices of others.  Almost every customer case study session was packed and common questions revolved around, “How did you do that?”
  • Product announcements and pre-announcements bring the enterprise closer to the consumer experience. Pre-announcement of Salesforce Identity for Winter 2013 will provide users with Facebook-like single sign on and identity management services.  The availability of the Touch Platform services will provide a write once, deploy anywhere touch based mobile UI Experience.  The pre-announcement of the Force.com Canvas provides a UI layer to run any other application within the Salesforce.com environment.  The App Exchange Checkout delivers out of the box billing for developers and improves the users app store experience.  Geolocation capabilities in the pilot of database.com in the Winter 2013 release will improve mobile experiences.  Chatter communities pilot in Fall of 2012 and pre-announcement addresses the issue of multiple group management.
  • Salesforce.com aspires to be the center of the innovation ecosystem. Many have speculated that Salesforce.com would enter the back office market with finance or HR.  Others have thought it would invade the marketing automation or service ecosystem.  Conversations with product strategists and executives hint that the longer term goal is to facilitate the innovation ecosystem.  Recent investments in updating Force.com and initiatives to attract new ISV and system integrators to the partner ecosystem demonstrate this commitment.  In fact, Workday announced Salesforce Chatter inside its core product. Infor’s CRM team has built its marketing lead generation product, Inforce Marketing on the Force.com platform.  Gamification platform Badgeville joined rival Bunchball into the Salesforce.com ecosystem.

The Flickr Stream From DF12

<iframe align=center src=http://www.flickr.com/slideShow/index.gne?user_id=35408001@N04&set_id=72157631600507914&detail=yes frameBorder=”0″ scrolling=no width=”600″ height=”500″></iframe>

The Bottom Line: Success Requires The Heavy Lifting From Art of The Possible To Reality

After years of cost-cutting, dictatorial IT control of technology investments, and little technological advancements, investment in innovation in the enterprise is back.  As business leaders take charge of their destiny, they seek new business models empowered by new technologies.  This shift reflects not only the consumerization of IT, but also the shifts to an engagement strategy.   Dreamforce X demonstrated that this was more than a fad.  High profile customer case studies reinforce how enterprises can change the game.  Dreamforce has emerged as the place for enterprise thought leadership.

However, organizations should not be naive about the change management issues required for success.  Adoption has always rested with the people.  Organizations require time and repetition to reinforce transformational principles.   In addition, technology governance is required to avoid issues with SaaS/Cloud best of breed hell when line of business leaders rapidly and randomly deploy solutions without considering process granularity, data integrity, and meta data integration.  Significant effort is required to provide an engagement layer for mobile, social, and analytics.  Keep in mind, Salesforce.com lacks an analytics platform.

Dreamforce showed the art of the possible.  Management teams must take the next step of investing in the change management and the architectural integrity required to make it possible.  The journey won’t be a simple plug and play, but it will be much better than what we experienced the last cycle.

Your POV.

Have you drank the kool-aid from Dreamforce?  Are you ready for the new shift to front office? What are you doing to deliver an integrated customer experience?  Add your comments to the blog or send us a comment at R (at) SoftwareInsider (dot) org or R (at) ConstellationRG (dot) com

Please let us know if you need help with your business strategy efforts.  Here’s how we can assist:

  • Assessing social business/digital marketing readiness
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  • Deliver a new customer experience and engagement strategy
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Related Research:

Reprints

Reprints can be purchased through Constellation Research, Inc. To request official reprints in PDF format, please contact Sales .

Disclosure

Although we work closely with many mega software vendors, we want you to trust us. For the full disclosure policy, stay tuned for the full client list on the Constellation Research website.

* Not responsible for any factual errors or omissions.  However, happy to correct any errors upon email receipt.

Copyright © 2001 – 2012 R Wang and Insider Associates, LLC All rights reserved.
Contact the Sales team to purchase this report on a a la carte basis or join the Constellation Customer Experience!

 

Data to Decisions Future of Work Marketing Transformation Matrix Commerce New C-Suite Next-Generation Customer Experience Tech Optimization Innovation & Product-led Growth Leadership CXO